Sludge Toolkit


About: “Sludge audits are a way to identify, quantify and remove sludge (unnecessary frictions) from government services. Using the NSW Government sludge audit method, you can

  • understand where sludge is making your government service difficult to access
  • quantify the impact of sludge on the community
  • know where and how you can improve your service using behavioural science
  • measure the impact of your service improvements…(More)”.

This City Pilots Web3 Quadratic Funding for Public Infrastructure


Article by Makoto Takahiro: “The city of Split, Croatia is piloting an innovative new system for deciding how to fund municipal infrastructure projects. Called “quadratic funding,” the mechanism aims to fairly account for both public and private preferences when allocating limited budget resources.

A coalition of organizations including BlockSplit, Funding the Commons, Gitcoin, and the City of Split launched the Municipal Quadratic Funding Initiative in September 2023. The project goals include implementing quadratic funding for prioritizing public spending, utilizing web3 tools to increase transparency and participation, and demonstrating the potential of these technologies to improve legacy processes.

If successful, the model could scale to other towns and cities or inspire additional quadratic funding experiments.

The partners believe that the transparency and configurability of blockchain systems make them well-suited to quadratic funding applications.

Quadratic funding mathematically accounts for the intensity of demand for public goods. Groups can create projects which individuals can support financially. The amount of money ultimately directed to each proposal is based on the square of support received. This means that projects attracting larger numbers of smaller contributions can compete with those receiving fewer large donations.

In this way, quadratic funding aims to reflect both willingness to pay and breadth of support in funding decisions. It attempts to break tendency towards corruption where influential groups lobby for their niche interests. The goal is a fairer allocation suited to the whole community’s preferences.

The initiative will build on open source quadratic funding infrastructure already deployed for other uses like funding public goods on Ethereum. Practical web3 tools can help teadministration manage funding rounds and disburse awards…(More)”.

Designing an instrument for scaling public sector innovations


Paper by Mirte A R van Hout, Rik B Braams, Paul Meijer, and Albert J Meijer: “Governments worldwide invest in developing and diffusing innovations to deal with wicked problems. While experiments and pilots flourish, governments struggle to successfully scale innovations. Public sector scaling remains understudied, and scholarly suggestions for scaling trajectories are lacking. Following a design approach, this research develops an academically grounded, practice-oriented scaling instrument for planning and reflecting on the scaling of public sector innovations. We design this instrument based on the academic literature, an empirical analysis of three scaling projects at the Dutch Ministry of Infrastructure and Water Management, and six focus groups with practitioners. This research proposes a context-specific and iterative understanding of scaling processes and contributes a typology of scaling barriers and an additional scaling strategy to the literature. The presented instrument increases our academic understanding of scaling and enables teams of policymakers, in cooperation with stakeholders, to plan and reflect on a context-specific scaling pathway for public sector innovations…(More)”.

Digital transformation of public services


Policy Brief by Interreg Europe: “In a world of digital advancements, the public sector must undergo a comprehensive digital transformation to enhance service delivery efficiency, improve governance, foster innovation and increase citizen satisfaction.

The European Union is playing a leading role and has been actively developing policy frameworks for the digitalisation of the public sector. This policy brief provides a general overview of the most relevant initiatives, regulations, and strategies of the European Union, which are shaping Europe’s digital future.

The European Union’s strategy for the digital transformation of public services is centred on enhancing accessibility, efficiency, and user-centricity. This strategy also promotes interoperability among Member States, fostering seamless cross-border interactions. Privacy and security measures are integral to building trust in digital public services, with a focus on data protection and cybersecurity. Ultimately, the goal is to create a cohesive, digitally advanced public service ecosystem throughout the EU, with the active participation of the private sector (GovTech).

This policy brief outlines key policy improvements, good practices and recommendations, stemming from the Interreg Europe projects BEST DIHBETTERENAIBLERNext2MetDigital RegionsDigitourismInno ProvementERUDITE, iBuy and Carpe Digem, to inform and guide policymakers to embark upon digital transformation processes successfully, as well as encouraging greater interregional cooperation…(More)”.

Objectivity vs affect: how competing forms of legitimacy can polarize public debate in data-driven public consultation


Paper by Alison Powell: “How do data and objectivity become politicized? How do processes intended to include citizen voices instead push them into social media that intensify negative expression? This paper examines the possibility and limits of ‘agonistic data practices’ (Crooks & Currie, 2021) examining how data-driven consultation practices create competing forms of legitimacy for quantifiable knowledge and affective lived experience. Drawing on a two-year study of a private Facebook group self-presenting as a supportive space for working-class people critical of the development of ‘low-traffic neighbourhoods’ (LTNs), the paper reveals how the dynamics of ‘affective polarization’ associated the use of data with elite and exclusionary politics. Participants addressed this by framing their online contributions as ‘vernacular data’ and also by associating numerical data with exclusion and inequality. Over time the strong statements of feeling began to support content of a conspiratorial nature, reflected at the social level of discourse in the broader media environment where stories of strong feeling gain legitimacy in right-wing sources. The paper concludes that ideologies of dataism and practices of datafication may create conditions for political extremism to develop when the potential conditions of ‘agonistic data practices’ are not met, and that consultation processes must avoid overly valorizing data and calculable knowledge if they wish to retain democratic accountability…(More)”.

AI and the Future of Government: Unexpected Effects and Critical Challenges


Policy Brief by Tiago C. Peixoto, Otaviano Canuto, and Luke Jordan: “Based on observable facts, this policy paper explores some of the less- acknowledged yet critically important ways in which artificial intelligence (AI) may affect the public sector and its role. Our focus is on those areas where AI’s influence might be understated currently, but where it has substantial implications for future government policies and actions.

We identify four main areas of impact that could redefine the public sector role, require new answers from it, or both. These areas are the emergence of a new language-based digital divide, jobs displacement in the public administration, disruptions in revenue mobilization, and declining government responsiveness.

This discussion not only identifies critical areas but also underscores the importance of transcending conventional approaches in tackling them. As we examine these challenges, we shed light on their significance, seeking to inform policymakers and stakeholders about the nuanced ways in which AI may quietly, yet profoundly, alter the public sector landscape…(More)”.

The Cambridge Handbook of Facial Recognition in the Modern State


Book edited by Rita Matulionyte and Monika Zalnieriute: “In situations ranging from border control to policing and welfare, governments are using automated facial recognition technology (FRT) to collect taxes, prevent crime, police cities and control immigration. FRT involves the processing of a person’s facial image, usually for identification, categorisation or counting. This ambitious handbook brings together a diverse group of legal, computer, communications, and social and political science scholars to shed light on how FRT has been developed, used by public authorities, and regulated in different jurisdictions across five continents. Informed by their experiences working on FRT across the globe, chapter authors analyse the increasing deployment of FRT in public and private life. The collection argues for the passage of new laws, rules, frameworks, and approaches to prevent harms of FRT in the modern state and advances the debate on scrutiny of power and accountability of public authorities which use FRT…(More)”.

Designing Digital Voting Systems for Citizens


Paper by Joshua C. Yang et al: “Participatory Budgeting (PB) has evolved into a key democratic instrument for resource allocation in cities. Enabled by digital platforms, cities now have the opportunity to let citizens directly propose and vote on urban projects, using different voting input and aggregation rules. However, the choices cities make in terms of the rules of their PB have often not been informed by academic studies on voter behaviour and preferences. Therefore, this work presents the results of behavioural experiments where participants were asked to vote in a fictional PB setting. We identified approaches to designing PB voting that minimise cognitive load and enhance the perceived fairness and legitimacy of the digital process from the citizens’ perspective. In our study, participants preferred voting input formats that are more expressive (like rankings and distributing points) over simpler formats (like approval voting). Participants also indicated a desire for the budget to be fairly distributed across city districts and project categories. Participants found the Method of Equal Shares voting rule to be fairer than the conventional Greedy voting rule. These findings offer actionable insights for digital governance, contributing to the development of fairer and more transparent digital systems and collective decision-making processes for citizens…(More)”.

How Public Polling Has Changed in the 21st Century


Report by Pew Research: “The 2016 and 2020 presidential elections left many Americans wondering whether polling was broken and what, if anything, pollsters might do about it. A new Pew Research Center study finds that most national pollsters have changed their approach since 2016, and in some cases dramatically. Most (61%) of the pollsters who conducted and publicly released national surveys in both 2016 and 2022 used methods in 2022 that differed from what they used in 2016. The study also finds the use of multiple methods increasing. Last year 17% of national pollsters used at least three different methods to sample or interview people (sometimes in the same survey), up from 2% in 2016….(More)”.

Meta Kills a Crucial Transparency Tool At the Worst Possible Time


Interview by Vittoria Elliott: “Earlier this month, Meta announced that it would be shutting down CrowdTangle, the social media monitoring and transparency tool that has allowed journalists and researchers to track the spread of mis- and disinformation. It will cease to function on August 14, 2024—just months before the US presidential election.

Meta’s move is just the latest example of a tech company rolling back transparency and security measures as the world enters the biggest global election year in history. The company says it is replacing CrowdTangle with a new Content Library API, which will require researchers and nonprofits to apply for access to the company’s data. But the Mozilla Foundation and 140 other civil society organizations protested last week that the new offering lacks much of CrowdTangle’s functionality, asking the company to keep the original tool operating until January 2025.

Meta spokesperson Andy Stone countered in posts on X that the groups’ claims “are just wrong,” saying the new Content Library will contain “more comprehensive data than CrowdTangle” and be made available to nonprofits, academics, and election integrity experts. When asked why commercial newsrooms, like WIRED, are to be excluded from the Content Library, Meta spokesperson Eric Porterfield said,  that it was “built for research purposes.” While journalists might not have direct access he suggested they could use commercial social network analysis tools, or “partner with an academic institution to help answer a research question related to our platforms.”

Brandon Silverman, cofounder and former CEO of CrowdTangle, who continued to work on the tool after Facebook acquired it in 2016, says it’s time to force platforms to open up their data to outsiders. The conversation has been edited for length and clarity…(More)”.