Even in Era of Disillusionment, Many Around the World Say Ordinary Citizens Can Influence Government


Survey by Pew Global: “Signs of political discontent are increasingly common in many Western nations, with anti-establishment parties and candidates drawing significant attention and support across the European Union and in the United States. Meanwhile, as previous Pew Research Center surveys have shown, in emerging and developing economies there is widespread dissatisfaction with the way the political system is working.

As a new nine-country Pew Research Center survey on the strengths and limitations of civic engagement illustrates, there is a common perception that government is run for the benefit of the few, rather than the many in both emerging democracies and more mature democracies that have faced economic challenges in recent years. In eight of nine nations surveyed, more than half say government is run for the benefit of only a few groups in society, not for all people.1

However, this skeptical outlook on government does not mean people have given up on democracy or the ability of average citizens to have an impact on how the country is run. Roughly half or more in eight nations – Kenya, Nigeria, South Africa, the U.S., India, Greece, Italy and Poland – say ordinary citizens can have a lot of influence on government. Hungary, where 61% say there is little citizens can do, is the lone nation where pessimism clearly outweighs optimism on this front.

Many people in these nine nations say they could potentially be motivated to become politically engaged on a variety of issues, especially poor health care, poverty and poor-quality schools. When asked what types of issues could get them to take political action, such as contacting an elected official or taking part in a protest, poor health care is the top choice among the six issues tested in six of eight countries. Health care, poverty and education constitute the top three motivators in all nations except India and Poland….(More)

What We Should Mean When We Talk About Citizen Engagement


Eric Gordon in Governing: “…But here’s the problem: The institutional language of engagement has been defined by its measurement. Chief engagement officers in corporations are measuring milliseconds on web pages, and clicks on ads, and not relations among people. This is disproportionately influencing the values of democracy and the responsibility of public institutions to protect them.

Too often, when government talks about engagement, it is talking those things that are measurable, but it is providing mandates to employees imbued with ambiguity. For example, the executive order issued by Mayor Murray in Seattle is a bold directive for the “timely implementation by all City departments of equitable outreach and engagement practices that reaffirm the City’s commitment to inclusive participation.”

This extraordinary mayoral mandate reflects clear democratic values, but it lacks clarity of methods. It reflects a need to use digital technology to enhance process, but it doesn’t explain why. This in no way is meant as a criticism of Seattle’s effort; rather, it is simply meant to illustrate the complexity of engagement in practice. Departments are rewarded for quantifiable efficiency, not relationships. Just because something is called engagement, this fundamental truth won’t change.

Government needs to be much more clear about what it really means when it talks about engagement. In 2015, Living Cities and the Citi Foundation launched the City Accelerator on Public Engagement, which was an effort to source and support effective practices of public engagement in city government. This 18-month project, based on a cohort of five cities throughout the United States, is just now coming to an end. Out of it came several lasting insights, one of which I will share here. City governments are institutions in transition that need to ask why people should care.

After the election, who is going to care about government? How do you get people to care about the services that government provides? How do you get people to care about the health outcomes in their neighborhoods? How do you get people to care about ensuring accessible, high-quality public education?

I want to propose that when government talks about civic engagement, it is really talking about caring. When you care about something, you make a decision to be attentive to that thing. But “caring about” is one end of what I’ll call a spectrum of caring. On the other end, there is “caring for,” when, as described by philosopher Nel Noddings, “what we do depends not upon rules, or at least not wholly on rules — not upon a prior determination of what is fair or equitable — but upon a constellation of conditions that is viewed through both the eyes of the one-caring and the eyes of the cared-for.”

In short, caring-for is relational. When one cares for another, the outcomes of an encounter are not predetermined, but arise through relation….(More)”.

A Practical Guide for Harnessing the Power of Data


How does it do that? In a word: data.

Using a series of surveys and evaluations, Repair learned that once people participate in two volunteer opportunities, they’re more likely to continue volunteering regularly. Repair has used that and other findings to inform its operations and strategy, and to accelerate its work to encourage individuals to make an enduring commitment to public service.

Many purpose-driven organizations like Repair the World are committing more brainpower, time, and money to gathering data, and nonprofit and foundation professionals alike are recognizing the importance of that effort.

And yet there is a difference between just having data and using it well. Recent surveys have found that 94 percent of nonprofit professionals felt they were not using data effectively, and that 75 percent of foundation professionals felt that evaluations conducted by and submitted to grant makers did not provide any meaningful insights.

To remedy this, the Charles and Lynn Schusterman Family Foundation (one of Repair the World’s donors) developed the Data Playbook, a new tool to help more organizations harness the power of data to make smarter decisions, gain insights, and accelerate progress….

In the purpose-driven sector, our work is critically important for shaping lives and strengthening communities. Now is the time for all of us to commit to using the data at our fingertips to advance the broad range of causes we work on — education, health care, leadership development, social-justice work, and much more…

We are in this together. Let’s get started. (More)”

The case against democracy


 in the New Yorker: “Roughly a third of American voters think that the Marxist slogan “From each according to his ability to each according to his need” appears in the Constitution. About as many are incapable of naming even one of the three branches of the United States government. Fewer than a quarter know who their senators are, and only half are aware that their state has two of them.

Democracy is other people, and the ignorance of the many has long galled the few, especially the few who consider themselves intellectuals. Plato, one of the earliest to see democracy as a problem, saw its typical citizen as shiftless and flighty:

Sometimes he drinks heavily while listening to the flute; at other times, he drinks only water and is on a diet; sometimes he goes in for physical training; at other times, he’s idle and neglects everything; and sometimes he even occupies himself with what he takes to be philosophy.

It would be much safer, Plato thought, to entrust power to carefully educated guardians. To keep their minds pure of distractions—such as family, money, and the inherent pleasures of naughtiness—he proposed housing them in a eugenically supervised free-love compound where they could be taught to fear the touch of gold and prevented from reading any literature in which the characters have speaking parts, which might lead them to forget themselves. The scheme was so byzantine and cockamamie that many suspect Plato couldn’t have been serious; Hobbes, for one, called the idea “useless.”

A more practical suggestion came from J. S. Mill, in the nineteenth century: give extra votes to citizens with university degrees or intellectually demanding jobs. (In fact, in Mill’s day, select universities had had their own constituencies for centuries, allowing someone with a degree from, say, Oxford to vote both in his university constituency and wherever he lived. The system wasn’t abolished until 1950.) Mill’s larger project—at a time when no more than nine per cent of British adults could vote—was for the franchise to expand and to include women. But he worried that new voters would lack knowledge and judgment, and fixed on supplementary votes as a defense against ignorance.

In the United States, élites who feared the ignorance of poor immigrants tried to restrict ballots. In 1855, Connecticut introduced the first literacy test for American voters. Although a New York Democrat protested, in 1868, that “if a man is ignorant, he needs the ballot for his protection all the more,” in the next half century the tests spread to almost all parts of the country. They helped racists in the South circumvent the Fifteenth Amendment and disenfranchise blacks, and even in immigrant-rich New York a 1921 law required new voters to take a test if they couldn’t prove that they had an eighth-grade education. About fifteen per cent flunked. Voter literacy tests weren’t permanently outlawed by Congress until 1975, years after the civil-rights movement had discredited them.

Worry about voters’ intelligence lingers, however. …In a new book, “Against Democracy” (Princeton), Jason Brennan, a political philosopher at Georgetown, has turned Estlund’s hedging inside out to create an uninhibited argument for epistocracy. Against Estlund’s claim that universal suffrage is the default, Brennan argues that it’s entirely justifiable to limit the political power that the irrational, the ignorant, and the incompetent have over others. To counter Estlund’s concern for fairness, Brennan asserts that the public’s welfare is more important than anyone’s hurt feelings; after all, he writes, few would consider it unfair to disqualify jurors who are morally or cognitively incompetent. As for Estlund’s worry about demographic bias, Brennan waves it off. Empirical research shows that people rarely vote for their narrow self-interest; seniors favor Social Security no more strongly than the young do. Brennan suggests that since voters in an epistocracy would be more enlightened about crime and policing, “excluding the bottom 80 percent of white voters from voting might be just what poor blacks need.”…(More)”

The Participatory Condition in the Digital Age


Book edited by Darin Barney, Gabriella Coleman, Christine Ross, Jonathan Sterne, and Tamar Tembeck:

The Participatory Condition in the Digital Age

“Just what is the “participatory condition”? It is the situation in which taking part in something with others has become both environmental and normative. The fact that we have always participated does not mean we have always lived under the participatory condition. What is distinctive about the present is the extent to which the everyday social, economic, cultural, and political activities that comprise simply being in the world have been thematized and organized around the priority of participation.

Structured along four axes investigating the relations between participation and politics, surveillance, openness, and aesthetics, The Participatory Condition in the Digital Age comprises fifteen essays that explore the promises, possibilities, and failures of contemporary participatory media practices as related to power, Occupy Wall Street, the Arab Spring uprisings, worker-owned cooperatives for the post-Internet age; paradoxes of participation, media activism, open source projects; participatory civic life; commercial surveillance; contemporary art and design; and education.

This book represents the most comprehensive and transdisciplinary endeavor to date to examine the nature, place, and value of participation in the digital age. Just as in 1979, when Jean-François Lyotard proposed that “the postmodern condition” was characterized by the questioning of historical grand narratives, The Participatory Condition in the Digital Age investigates how participation has become a central preoccupation of our time….(More)”

Tackling Corruption with People-Powered Data


Sandra Prüfer at Mastercard Center for Inclusive Growth: “Informal fees plague India’s “free” maternal health services. In Nigeria, village households don’t receive the clean cookstoves their government paid for. Around the world, corruption – coupled with the inability to find and share information about it – stymies development in low-income communities.

Now, digital transparency platforms – supplemented with features illiterate and rural populations can use – make it possible for traditionally excluded groups to make their voices heard and access tools they need to grow.

Mapping Corruption Hot Spots in India

One of the problems surrounding access to information is the lack of reliable information in the first place: a popular method to create knowledge is crowdsourcing and enlisting the public to monitor and report on certain issues.

The Mera Swasthya Meri Aawaz platform, which means “Our Health, Our Voice”, is an interactive map in Uttar Pradesh launched by the Indian non-profit organization SAHAYOG. It enables women to anonymously report illicit fees charged for services at maternal health clinics using their mobile phones.

To reduce infant mortality and deaths in childbirth, the Indian government provides free prenatal care and cash incentives to use maternal health clinics, but many charge illegal fees anyway – cutting mothers off from lifesaving healthcare and inhibiting communities’ growth. An estimated 45,000 women in India died in 2015 from complications of pregnancy and childbirth – one of the highest rates of any country in the world; low-income women are disproportionately affected….“Documenting illegal payment demands in real time and aggregating the data online increased governmental willingness to listen,” Sandhya says. “Because the data is linked to technology, its authenticity is not questioned.”

Following the Money in Nigeria

In Nigeria, Connected Development (CODE) also champions open data to combat corruption in infrastructure building, health and education projects. Its mission is to improve access to information and empower local communities to share data that can expose financial irregularities. Since 2012, the Abuja-based watchdog group has investigated twelve capital projects, successfully pressuring the government to release funds including $5.3 million to treat 1,500 lead-poisoned children.

“People activate us: if they know about any project that is supposed to be in their community, but isn’t, they tell us they want us to follow the money – and we’ll take it from there,” says CODE co-founder Oludotun Babayemi.

Users alert the watchdog group directly through its webpage, which publishes open-source data about development projects that are supposed to be happening, based on reports from freedom of information requests to Nigeria’s federal minister of environment, World Bank data and government press releases.

Last year, as part of their #WomenCookstoves reporting campaign, CODE revealed an apparent scam by tracking a $49.8 million government project that was supposed to purchase 750,000 clean cookstoves for rural women. Smoke inhalation diseases disproportionately affect women who spend time cooking over wood fires; according to the World Health Organization, almost 100,000 people die yearly in Nigeria from inhaling wood smoke, the country’s third biggest killer after malaria and AIDS.

“After three months, we found out that only 15 percent of the $48 million was given to the contractor – meaning there were only 45,000 cook stoves out of 750,000 in the county,” Babayemi says….(More)”

Design Thinking for Educators


IDEO: “The Design Thinking for Educators Toolkit gives teachers the tools and methods they need to apply design thinking—discovery, interpretation, ideation, experimentation and evolution—in real-world scenarios….

Why design thinking? Hear firsthand stories about how design thinking can apply to education.

Included in the toolkit are the Designer’s Workbook, workshops and an ongoing free five-week virtual class to help hone skills and empower teachers to create desirable solutions.

The effort is helping teachers become agents of change within their schools, driving new small- and large-scale innovations. Visit the Design Thinking Toolkit for Educators site for stories, case studies, process outlines, engagement opportunities, and more….(More)

100 Stories: The Impact of Open Access


Report by Jean-Gabriel Bankier and Promita Chatterji: “It is time to reassess how we talk about the impact of open access. Early thought leaders in the field of scholarly communications sparked our collective imagination with a compelling vision for open access: improving global access to knowledge, advancing science, and providing greater access to education.1 But despite the fact that open access has gained a sizable foothold, discussions about the impact of open access are often still stuck at the level of aspirational or potential benefit. Shouldn’t we be able to gather real examples of positive outcomes to demonstrate the impact of open access? We need to get more concrete. Measurements like

Measurements like altmetrics and download counts provide useful data about usage, but remain largely indicators of early-level interest rather actual outcomes and benefits. There has been considerable research into how open access affects citation counts,2 but beyond that discussion there is still a gap between the hypothetical societal good of open access and the minutiae of usage and interest measurements. This report begins to bridge that gap by presenting a framework, drawn from 100 real stories that describe the impact of open access. Collected by bepress from across 500 institutions and 1400 journals using Digital Commons as their publishing and/or institutional repository platform, these stories present information about actual outcomes, benefits, and impacts.

This report brings to light the wide variety of scholarly and cultural activity that takes place on university campuses and the benefit resulting from greater visibility and access to these materials. We hope that administrators, authors, students, and others will be empowered to articulate and amplify the impact of their own work. We also created the framework to serve as a tool for stakeholders who are interested in advocating for open access on their campus yet lack the specific vocabulary and suitable examples. Whether it is a librarian hoping to make the case for open access with reluctant administrators or faculty, a faculty member who wants to educate students about changing modes of publishing, a funding agency looking for evidence in support of its open access requirement, or students advocating for educational affordability, the framework and stories themselves can be a catalyst for these endeavors. Put more simply, these are 100 stories to answer the question: “why does open access matter?”…(More)”

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Maker City: A Practical Guide for Reinventing Our Cities


Book by Peter Hirshberg, Dale Dougherty, and Marcia Kadanoff: “Maker City, or the Maker City Playbook is a comprehensive set of case studies and how-to information useful for city leaders, civic innovators, nonprofits, and others engaged in urban economic development. The Maker City Playbook is committed to going beyond stories to find patterns and discern promising practices to help city leaders make even more informed decisions.

  • Chapter 1: Introduction and a Call to Action
  • Chapter 2: The Maker movement and Cities
  • Chapter 3: The Maker City as Open Ecosystem
  • Chapter 4: Education and Learning in the Maker City
  • Chapter 5: Workforce Development in the Maker City
  • Chapter 6: Advanced Manufacturing and Supply Chain inside the Maker City
  • Chapter 7: Real Estate Matters in the Maker City
  • Chapter 8: Civic Engagement in the Maker City
  • Chapter 9: The Future of the Maker City

Maker City Project is a collaboration between the Kauffman Foundation, the Gray Area for the Arts, and Maker Media. Read for free here: https://makercitybook.com/

Reframing Data Transparency


“Recently, the Centre for Information Policy Leadership (“CIPL”) at Hunton & Williams LLP, a privacy and information policy think tank based in Brussels, London and Washington, D.C., and Telefónica, one of the largest telecommunications company in the world, issued a joint white paper on Reframing Data Transparency (the “white paper”). The white paper was the outcome of a June 2016 roundtable held by the two organizations in London, in which senior business leaders, Data Privacy Officers, lawyers and academics discussed the importance of user-centric transparency to the data driven economy….The issues explored during the roundtable and in the white paper include the following:

  • The transparency deficit in the digital age. There is a growing gap between traditional, legal privacy notices and user-centric transparency that is capable of delivering understandable and actionable information concerning an organization’s data use policies and practices, including why it processes data, what the benefits are to individuals and society, how it protects the data and how users can manage and control the use of their data.
  • The impact of the transparency deficit. The transparency deficit undermines customer trust and customers’ ability to participate more effectively in the digital economy.
  • Challenges of delivering user-centric transparency. In a connected world where there may be no direct relationship between companies and their end users, both transparency and consent as a basis for processing are particularly challenging.
  • Transparency as a multistakeholder challenge. Transparency is not solely a legal issue, but a multistakeholder challenge, which requires engagement of regulators, companies, individuals, behavioral economists, social scientists, psychologists and user experience specialists.
  • The role of data protection authorities (“DPAs”). DPAs play a key role in promoting and incentivizing effective data transparency approaches and tools.
  • The role of companies. Data transparency is a critical business issue because transparency drives digital trust as well as business opportunities. Organizations must innovate on how to deliver user-centric transparency. Data driven companies must research and develop new approaches to transparency that explain the value exchange between customers and companies and the companies’ data practices, and create tools that enable their customers to exercise effective engagement and control.
  • The importance of empowering individuals. It is crucial to support and enhance individuals’ digital literacy, which includes an understanding of the uses of personal data and the benefits of data processing, as well as knowledge of relevant privacy rights and the data management tools that are available to them. Government bodies, regulators and industry should be involved in educating the public regarding digital literacy. Such education should take place in schools and universities, and through consumer education campaigns. Transparency is the foundation and sine qua non of individual empowerment.
  • The role of behavioral economists, social scientists, psychologists and user experience specialists. Experts from these disciplines will be crucial in developing user-centric transparency and controls….(More)”.