Ronald Brownstein in The National Journal: “Washington may be paralyzed by partisanship, but across the country, grassroots innovators are crafting solutions to our problems….This special issue of National Journal celebrates these pragmatic problem-solvers in business, the civic sector, local government, and partnerships that creatively combine all three. At a time of endemic stalemate in the nation’s capital, think of it as a report from the America that works (to borrow a recent phrase from The Economist)….
Another significant message is that the communications revolution, by greatly accelerating the sharing of ideas, has produced a “democratization of innovation,” as author Vijay Vaitheeswaran put it in his 2012 book, Need, Speed, and Greed. This dynamic has simultaneously allowed breakthroughs to disseminate faster than ever and empowered more people inside companies and communities to tackle problems previously left to elites. “One of the most interesting stories in social change today is how much creative problem-solving is emerging from citizens scattered far and wide who are taking it upon themselves to fix things and who, in many cases, are outperforming traditional organizations,” David Bornstein, founder of the Dowser.org website that tracks social innovation, wrote in The New York Times last year. Our honoree Eric Greitens, the former Navy SEAL who founded The Mission Continues for other post-9/11 veterans, personifies this trend. Across the categories, many honorees insist they have pursued new approaches in part because they could no longer wait for Washington to address the problems they face. In a world where barriers to the dispersal of ideas are crumbling, waiting for elites to propose answers may soon seem as outdated as waiting for a dial-up connection to the Internet.
The third conclusion limits the first two. Even many of the most dynamic grassroots innovations will remain isolated islands of excellence in this continent-sized society without energy and amplification from the top. Donald Kettl, dean of the University of Maryland’s School of Public Policy, notes the federal government is unavoidably a major force on many of the challenges facing America, particularly reforming education, health care, and training; developing regional economic strategies; and providing physical and digital infrastructure. Washington need not direct or control the response to these problems, but change on a massive scale is always harder without stronger signals and incentives than the federal government has provided in recent years. “It is possible to feed change aggressively from the bottom,” Kettl says. “[But] the federal government, for better or worse, inevitably is involved…. There’s a natural limit in what’s possible to bubble up from the bottom….
Special issue at https://web.archive.org/web/2013/http://www.nationaljournal.com/back-in-business ”
Mozilla Science Lab
Mark Surman in Mozilla Blog: “We’re excited to announce the launch of the Mozilla Science Lab, a new initiative that will help researchers around the world use the open web to shape science’s future.
Scientists created the web — but the open web still hasn’t transformed scientific practice to the same extent we’ve seen in other areas like media, education and business. For all of the incredible discoveries of the last century, science is still largely rooted in the “analog” age. Credit systems in science are still largely based around “papers,” for example, and as a result researchers are often discouraged from sharing, learning, reusing, and adopting the type of open and collaborative learning that the web makes possible.
The Science Lab will foster dialog between the open web community and researchers to tackle this challenge. Together they’ll share ideas, tools, and best practices for using next-generation web solutions to solve real problems in science, and explore ways to make research more agile and collaborative….
With support from the Alfred P. Sloan Foundation, Mozilla Science Lab will start by convening a broad conversation about open web approaches and skills training, working with existing tool developers and supporting a global community of researchers.
Get involved
Stay tuned for more about how you can join the conversation. In the mean time, you can:
- Learn more about the project at the Mozilla Science Wiki.
- Follow @MozillaScience and @kaythaney on Twitter.
- Follow the project’s progress on Kaitlin’s blog.”
Is Cybertopianism Really Such a Bad Thing?
Ethan Zuckerman in Slate: “As the historian and technology scholar Langdon Winner suggests, “The arrival of any new technology that has significant power and practical potential always brings with it a wave of visionary enthusiasm that anticipates the rise of a utopian social order.” Technologies that connect individuals to one another—like the airplane, the telegraph, and the radio—appear particularly powerful at helping us imagine a smaller, more connected world. Seen through this lens, the Internet’s underlying architecture—it is no more and no less than a network that connects networks—and the sheer amount written about it in the past decade guaranteed that the network would be placed at the center of visions for a world made better through connection. These visions are so abundant that they’ve even spawned a neologism: “cyberutopianism.”
The term “cyberutopian” tends to be used only in the context of critique. Calling someone a cyberutopian implies that he or she has an unrealistic and naïvely overinflated sense of what technology makes possible and an insufficient understanding of the forces that govern societies. Curiously, the commonly used term for an opposite stance, a belief that Internet technologies are weakening society, coarsening discourse, and hastening conflict is described with a less weighted term: “cyberskepticism.” Whether or not either of these terms adequately serves us in this debate, we should consider cyberutopianism’s appeal, and its merits….
If we reject the notion that technology makes certain changes inevitable, but accept that the aspirations of the “cyberutopians” are worthy ones, we are left with a challenge: How do we rewire the tools we’ve built to maximize our impact on an interconnected world? Accepting the shortcomings of the systems we’ve built as inevitable and unchangeable is lazy. As Benjamin Disraeli observed in Vivian Grey, “Man is not the creature of circumstances, circumstances are the creatures of men. We are free agents, and man is more powerful than matter.” And, as Rheingold suggests, believing that people can use technology to build a world that’s more just, fair, and inclusive isn’t merely defensible. It’s practically a moral imperative.
Excerpted from Rewire: Digital Cosmopolitans in the Age of Connection by Ethan Zuckerman.”
Open Wide
Tom Slee in The New Inquiry: “Since the earliest days of Linux and of Wikipedia, conflicting attitudes to profit have co-existed with a commitment to digital sharing. Whether it’s source code, text, artistic works, or government data, some see the open digital commons as an ethical alternative to corporate production, while others believe that sharing and profit go together like wine and cheese. And now, as massively open online courses bring the rhetoric of digital openness to education and Web-based startups are making it easy to share apartments and cars and unused parking spaces and jobs, the seeds have been planted for a sharing economy whose flowering is welcomed both by idealists who value authenticity, sustainability and community sharing over commodity ownership and by venture capitalists looking to make their next fortune. Strange bedfellows.
Cities have long been sites of commons and commerce: full of trade and private enterprise but shaped by parks and streetscapes, neighborhoods and rhythms of daily life that grow from non-commodified sharing. In his 2012 book Rebel Cities, David Harvey observes how, in cities, “people of all sorts and classes mingle … to produce a common of perpetually changing and transitory life,” from the irrepressible energy of Manhattan to the café culture of Rome to Barcelona’s distinctive architecture to the symbolic meaning of modern Berlin. Yes, by 2009, volunteers had spent a hundred million hours building Wikipedia, but cities put this dramatic number into perspective: Every year the citizens of Canada alone volunteer roughly 20 Wikipedias for hospitals and children’s sports, for charities and the arts — the equivalent of more than a million full-time jobs in a population of 30 million — and there is no reason to believe that the count is complete or that Canada is exceptional.
The similarities between urban and digital worlds are not incidental. Both are cultural spaces, and cultural spaces have always been iceberg-like. Above the surface, market forces and state interventions; beneath, a mass of noncommercial activity organized, at least in part, as open commons. But while digital entrepreneurs look to the “Internet’s way of working” to disrupt the bricks and mortar of our cities, urban experiences have sober lessons for the digerati if they will listen: The relationship between commons and commerce is fraught with contradictions. Harvey never once mentions computer technology in his book, but his reflections on cities make a compelling case that money-making and sharing are far from natural allies, and that the role of openness must be questioned if commons-based production is to be a real alternative.”
Socialstructing
“A new kind of society in which amplified individuals—individuals empowered with technologies and the collective intelligence of others in their social network—can take on many functions that previously only large organizations could perform, often more efficiently, at lower cost or no cost at all, and with much greater ease.”
Marina Gorbis, executive director of the Institute for the Future (IFTF), released a book entitled The Nature of the Future: Dispatches from the Socialstructed World. According to the IFTF website, the book “offers an inspiring portrayal of how new technologies are giving individuals so much power to connect and share resources that networks of individuals—not big organizations—will solve a host of problems by reinventing business, education, medicine, banking, government, and scientific research.” In her review in the New York Journal of Books, Geri Spieler argues that, when focusing on the book’s central premise, Gorbis “breaks through to the reader as to what is important here: the future of a citizen-created world.”
In many ways, the book joins the growing literature on swarms, wikinomics, commons-based and peer-to-peer production methods enabled by advances made in technology:
“Empowered by computing and communication technologies that have been steadily building village-like networks on a global scale, we are infusing more and more of our economic transactions with social connectedness….The new technologies are inherently social and personal. They help us create communities around interests, identities, and common personal challenges. They allow us to gain direct access to a worldwide community of others. And they take anonymity out of our economic transactions.”
Marina Gorbis subsequently describes the impact of these technologies on how we operate as “socialstructing”:
“We are moving away from the dominance of the depersonalized world of institutional production and creating a new economy around social connections and social rewards—a process I call socialstructing. … Not only is this new social economy bringing with it an unprecedented level of familiarity and connectedness to both our global and our local economic exchanges, but it is also changing every domain of our lives, from finance to education and health. It is rapidly ushering in a vast array of new opportunities for us to pursue our passions, create new types of businesses and charitable organizations, redefine the nature of work, and address a wide range of problems that the prevailing formal economy has neglected, if not caused.
Socialstructing is in fact enabling not only a new kind of global economy but a new kind of society, in which amplified individuals—individuals empowered with technologies and the collective intelligence of others in their social network—can take on many functions that previously only large organizations could perform, often more efficiently, at lower cost or no cost at all, and with much greater ease.”
Following a brief intro describing the social and technical drivers behind socialstructing the book describes its manifestation in finance, education, governance, science, and health. In the chapter “governance beyond government” the author advocates the creation of a revised “agora” modeled on the ancient Greek concept of participatory democracy. Of particular interest, the chapter describes and explains the legitimacy deficit of present-day political institutions and governmental structures:
“Political institutions are shaped by the social realities of their time and reflect the prevailing technological infrastructure, levels of knowledge, and citizen values. In ancient Athens, a small democratic state, it was possible to gather most citizens in an assembly or on a hill to practice a direct form of democracy, but in a country with millions of people this is nearly impossible. The US Constitution and governance structure emerged in the eighteenth century and were products of a Newtonian view of the universe….But while this framework of government and society as machines worked reasonably well for several centuries, it is increasingly out of sync with today’s reality and level of knowledge.”
Building upon the deliberative polling process developed by Professor James Fishkin, director of the Center for Deliberative Democracy at Stanford University, the author proposes and develops four key elements behind the so-called socialstructed governance:
- Rich and open data for making informed decisions (referencing the open data movement within the US and elsewhere);
- Sophisticated decision-support tools and use of algorithms for exploring alternatives and uncovering complex interdependencies (reflecting on the big data potential for decision making);
- Engagement platforms for wide citizen involvement and deliberation (comparing various “architectures of participation” such as the State Department’s Opinion Space); and
- Microparticipation of regular citizens in government decisions and the delivery of public services (pointing to the San Ramon Valley’s CPR app and other tools for networked collaboration developed by, for instance, Citizen Logistics).
The chapter provides for an interesting introduction to the kind of new governance arrangements made feasible by increased computing power and the use of collaborative platforms. As with most literature on the subject, little attention, however, is paid to evidence on whether these new platforms contribute to more legitimate and effective outcomes–a necessary next step to move away from “faith-based” discussions to more evidence-based interventions.
Randomise Me
NESTA Policy Innovation Blog: “On 20 June 2013 we are hosting the launch of Randomise Me, a new website developed with Ben Goldacre, which will enable anyone to set up and run their own trial. What questions would you like to answer? For instance, ever wondered whether coffee gives you heart palpitations? Whether the reading app used in your classroom really does improve children’s attainment? Whether your new marketing campaign is increasing volunteer recruitment? If you want to know answers, then run a trial on Randomise Me and find out.
Randomised Control Trials may sound complex, but they simply involve taking a group, such as a group of patients, children, schools, or others, splitting them into groups at random, and then giving one intervention to one group, and another intervention to the other. The differences between each group are then observed to see if one intervention has achieved its supposed outcome. They are commonly used in medicine, but are much less common in other areas, such as children’s services, social care or education. Randomise Me is going to help remedy this.”
Empowering Consumers through the Smart Disclosure of Data
OSTP: “Today, the Administration’s interagency National Science and Technology Council released Smart Disclosure and Consumer Decision Making: Report of the Task Force on Smart Disclosure—the first comprehensive description of the Federal Government’s efforts to promote the smart disclosure of information that can help consumers make wise decisions in the marketplace.
Whether they are searching for colleges, health insurance, credit cards, airline flights, or energy providers, consumers can find it difficult to identify the specific product or service that best suits their particular needs. In some cases, the effort required to sift through all of the available information is so large that consumers make decisions using inadequate information. As a result, they may overpay, miss out on a product that would better meet their needs, or be surprised by fees.
The report released today outlines ways in which Federal agencies and other governmental and non-governmental organizations can use—and in many cases are already using—smart disclosure approaches that increase market transparency and empower consumers facing complex choices in domains such as health, education, energy and personal finance.”
Public Service Online – Digital by Default or by Detour?
Assessing User Centric eGovernment performance in Europe: Among the key findings:
- The most popular services were declaring income taxes (73% of users declare taxes online), moving or changing address (57%) and enrolling in higher education and/or applying for student grant (56%).
- While 54% of those surveyed still prefer face-to face contact or other traditional channels, at least 30% of them indicated they could also be regular eGovernment users if more relevant services were provided.
- 47% of eGovernment users got all they wanted from online services, 46% only partially received what they were looking for.
The report also signals that improvements are needed to online services for important life events like losing or finding a job, setting up a company and registering for studying.
- For people living in their own country, on average more than half of the administrative steps related to these key life events can be carried out online. Websites give information about the remaining steps. However, more transparency and interaction with users is needed to better empower citizens.
- The picture is less bright for the almost 2 million people who move or commute between EU Member States. While the majority of Member States provide some information about studying or starting a company from abroad, online registration is less common. Only 9 countries allow citizens from another EU Member State to register to study online, and only 17 countries allow them to take some steps to start a company in this way.”
Disruptive technologies: Advances that will transform life, business, and the global economy
New Report by McKinsey Global Institute: “Disruptive technologies: Advances that will transform life, business, and the global economy, a report from the McKinsey Global Institute, cuts through the noise and identifies 12 technologies that could drive truly massive economic transformations and disruptions in the coming years. The report also looks at exactly how these technologies could change our world, as well as their benefits and challenges, and offers guidelines to help leaders from businesses and other institutions respond.
We estimate that, together, applications of the 12 technologies discussed in the report could have a potential economic impact between $14 trillion and $33 trillion a year in 2025. This estimate is neither predictive nor comprehensive. It is based on an in-depth analysis of key potential applications and the value they could create in a number of ways, including the consumer surplus that arises from better products, lower prices, a cleaner environment, and better health….
Policy makers can use advanced technology to address their own operational challenges (for example, by deploying the Internet of Things to improve infrastructure management). The nature of work will continue to change, and that will require strong education and retraining programs. To address challenges that the new technologies themselves will bring, policy makers can use some of those very technologies—for example, by creating new educational and training systems with the mobile Internet, which can also help address an ever-increasing productivity imperative to deliver public services more efficiently and effectively. To develop a more nuanced and useful view of technology’s impact, governments may also want to consider new metrics that capture more than GDP effects. This approach can help policy makers balance the need to encourage growth with their responsibility to look out for the public welfare as new technologies reshape economies and lives.”
Informed, Structured Citizen Networks Benefit Government Best
Dan Bevarly in his blog, aheadofideas: “An online collective social process based on the Group Forming Networks (GFN) model with third party facilitation (perhaps via a community foundation or other local nonprofit) offers an effective solution for successful resident engagement for public policy making. It is essential that the process be accepted by elected officials and other policy making agencies that must contribute information and data for the networks, and accept the collaboration of their subgroups and participants as valid, deliberative civic engagement.
Residents will become engaged around a policy discussion (and perhaps join a network on the topic) based on a certain variables including:
- interest, existing knowledge or expertise in the subject matter;
- personal or community impact or relevance from decisions surrounding the policy topic(s); and
- belief that participation will lead to real or visible outcome or resolution.
Government (as policy maker) must support these networks by providing objective, in-depth information about a policy issue, project or challenge to establish and feed a knowledge base for citizen/resident education.
Government needs informed citizen participation that helps address its many challenges with new ideas and knowledge. It is in their best interest to embrace structured networks to increase resident participation and consensus in the policy making process, and to increase efficiency in providing programs and services. But it should not be responsible for maintaining these networks….”