New Tools for Collaboration: The Experience of the U.S. Intelligence Community

Curated on Posted on by Stefaan Verhulst

IBM Center for Business of Government: “This report is intended for an audience beyond the U.S. Intelligence Community—senior managers in government, their advisors and students of government performance who are interested in the progress of collaboration in a difficult environment. …

The purpose of this report is to learn lessons by looking at the use of internal collaborative tools across the Intelligence Community. The initial rubric was tools, but the real focus is collaboration, for while the tools can enable, what ultimately matters are policies and practices interacting with organizational culture. It looks for good practices to emulate. The ultimate question is how and how much could, and should, collaborative tools foster integration across the Community. The focus is analysis and the analytic process, but collaborative tools can and do serve many other functions in the Intelligence Community—from improving logistics or human resources, to better connecting collection and analysis, to assisting administration and development, to facilitating, as one interlocutor put it, operational “go” decisions. Yet it is in the analytic realm that collaboration is both most visible and most rubs against traditional work processes that are not widely collaborative.

The report defines terms and discusses concepts, first exploring collaboration and coordination, then defining collaborative tools and social media, then surveying the experience of the private sector. The second section of the report uses those distinctions to sort out the blizzard of collaborative tools that have been created in the various intelligence agencies and across them. The third section outlines the state of collaboration, again both within agencies and across them. The report concludes with findings and recommendations for the Community. The recommendations amount to a continuum of possible actions in making more strategic what is and will continue to be more a bottom-up process of creating and adopting collaborative tools and practices….(More)”

Iowa fights snow with data

Curated on Posted on by Stefaan Verhulst

Patrick Marshall at GCN: “Most residents of the Mid-Atlantic states, now digging out from the recent record-setting snowstorm, probably don’t know how soon their streets will be clear.  If they lived in Iowa, however, they could simply go to the state’s Track a Plow website to see in near real time where snow plows are and in what direction they’re heading.

In fact, the Track a Plow site — the first iteration of which launched three years ago — shows much more than just the location and direction of the state’s more than 900 plows. Because they are equipped with geolocation equipment and a variety of sensors,  the plows also provide information on road conditions, road closures and whether trucks are applying liquid or solid materials to counter snow and ice.  That data is regularly uploaded to Track a Plow, which also offers near-real-time video and photos of conditions.

Track a Plow screenshot

According to Eric Abrams, geospatial manager at the Iowa Department of Transportation, the service is very popular and is being used for a variety of purposes.  “It’s been one of the greatest public interface things that DOT has ever done,” he said.  In addition to citizens considering travel, Abrams said the, site’s heavy users include news stations, freight companies routing vehicles and school districts determining whether to delay opening or cancel classes.

How it works

While Track a Plow launched with just location information, it has been frequently enhanced over the past two years, beginning with the installation of video cameras.  “The challenge was to find a cost-effective way to put cams in the plows and then get those images not just to supervisors but to the public,” Abrams said.  The solution he arrived at was dashboard-mounted iPhones that transmit time and location data in addition to images.  These were especially cost-effective because they were free with the department’s Verizon data plan. “Our IT division built a custom iPhone app that is configurable for how often it sends pictures back to headquarters here, where we process them and get them out to the feed,” he explained….(More)”

What Is Citizen Science? – A Scientometric Meta-Analysis

Curated on Posted on by Stefaan Verhulst

Christopher Kullenberg and Dick Kasperowski at PLOS One: “The concept of citizen science (CS) is currently referred to by many actors inside and outside science and research. Several descriptions of this purportedly new approach of science are often heard in connection with large datasets and the possibilities of mobilizing crowds outside science to assists with observations and classifications. However, other accounts refer to CS as a way of democratizing science, aiding concerned communities in creating data to influence policy and as a way of promoting political decision processes involving environment and health.

Objective

In this study we analyse two datasets (N = 1935, N = 633) retrieved from the Web of Science (WoS) with the aim of giving a scientometric description of what the concept of CS entails. We account for its development over time, and what strands of research that has adopted CS and give an assessment of what scientific output has been achieved in CS-related projects. To attain this, scientometric methods have been combined with qualitative approaches to render more precise search terms.

Results

Results indicate that there are three main focal points of CS. The largest is composed of research on biology, conservation and ecology, and utilizes CS mainly as a methodology of collecting and classifying data. A second strand of research has emerged through geographic information research, where citizens participate in the collection of geographic data. Thirdly, there is a line of research relating to the social sciences and epidemiology, which studies and facilitates public participation in relation to environmental issues and health. In terms of scientific output, the largest body of articles are to be found in biology and conservation research. In absolute numbers, the amount of publications generated by CS is low (N = 1935), but over the past decade a new and very productive line of CS based on digital platforms has emerged for the collection and classification of data….(More)”

Hacking the streets: ‘Smart’ writing in the smart city

Curated on Posted on by Stefaan Verhulst

Spencer Jordan at FirstMonday: “Cities have always been intimately bound up with technology. As important nodes within commercial and communication networks, cities became centres of sweeping industrialisation that affected all facets of life (Mumford, 1973). Alienation and estrangement became key characteristics of modernity, Mumford famously noting the “destruction and disorder within great cities” during the long nineteenth century. The increasing use of digital technology is yet another chapter in this process, exemplified by the rise of the ‘smart city’. Although there is no agreed definition, smart cities are understood to be those in which digital technology helps regulate, run and manage the city (Caragliu,et al., 2009). This article argues that McQuire’s definition of ‘relational space’, what he understands as the reconfiguration of urban space by digital technology, is critical here. Although some see the impact of digital technology on the urban environment as deepening social exclusion and isolation (Virilio, 1991), others, such as de Waal perceive digital technology in a more positive light. What is certainly clear, however, is that the city is once again undergoing rapid change. As Varnelis and Friedberg note, “place … is in a process of a deep and contested transformation”.

If the potential benefits from digital technology are to be maximised it is necessary that the relationship between the individual and the city is understood. This paper examines how digital technology can support and augment what de Certeau calls spatial practice, specifically in terms of constructions of ‘home’ and ‘belonging’ (de Certeau, 1984). The very act of walking is itself an act of enunciation, a process by which the city is instantiated; yet, as de Certeau and Bachelard remind us, the city is also wrought from the stories we tell, the narratives we construct about that space (de Certeau, 1984; Bachelard, 1994). The city is thus envisioned both through physical exploration but also language. As Turchi has shown, the creative stories we make on these voyages can be understood as maps of that world and those we meet (Turchi, 2004). If, as the situationists Kotányi and Vaneigem stated, “Urbanism is comparable to the advertising propagated around Coca-Cola — pure spectacular ideology”, there needs to be a way by which the hegemony of the market, Benjamin’s phantasmagoria, can be challenged. This would wrestle control from the market forces that are seen to have overwhelmed the high street, and allow a refocusing on the needs of both the individual and the community.

This article argues that, though anachronistic, some of the situationists’ ideas persist within hacking, what Himanen (2001) identified as the ‘hacker ethic’. As Taylor argues, although hacking is intimately connected to the world of computers, it can refer to the unorthodox use of any ‘artefact’, including social ‘systems’ . In this way, de Certeau’s urban itineraries, the spatial practice of each citizen through the city, can be understood as a form of hacking. As Wark states, “We do not lack communication. On the contrary, we have too much of it. We lack creation. We lack resistance to the present.” If the city itself is called into being through our physical journeys, in what de Certeau called ‘spaces of enunciation’, then new configurations and possibilities abound. The walker becomes hacker, Wark’s “abstractors of new worlds”, and the itinerary a deliberate subversion of an urban system, the dream houses of Benjamin’s arcades. This paper examines one small research project, Waterways and Walkways, in its investigation of a digitally mediated exploration across Cardiff, the Welsh capital. The article concludes by showing just one small way in which digital technology can play a role in facilitating the re-conceptualisation of our cities….(More)”

The Future of Behavioural Change: Balancing Public Nudging vs Private Nudging

Curated on Posted on by Stefaan Verhulst

2nd AIM Lecture by Alberto Alemanno: “Public authorities, including the European Union and its Member States, are increasingly interested in exploiting behavioral insights through public action. They increasingly do so through choice architecture, i.e. the alteration of the environment of choice surrounding a particular decision making context in areas as diverse as energy consumption, tax collection and public health. In this regard, it is useful to distinguish between two situations. The first is that of a public authority which seeks to steer behaviour in the public interest, taking into account one or more mental shortcuts. Thus, a default enrollment for organ donation leverages on the power of inertia to enhance the overall prevalence organ donors. Placing an emoticon (sad face) or a set of information about average consumption on a prohibitive energy bill has the potential to nudge consumers towards less energy consumption. I call this pure public nudging. The second perspective is when public authorities react to exploitative uses of mental shortcuts by market forces by regulating private nudging. I call this ‘counter-nudging’. Pure public nudging helps people correct mental shortcuts so as to achieve legitimate objectives (e.g. increased availability of organs, environmental protection, etc.), regardless of their exploitative use by market forces.
It is against this proposed taxonomy that the 2nd AIM Lecture examines whether also private companies may nudge for good. Are corporations well-placed to nudge their customers towards societal objectives, such as the protection of the environment or the promotion of public health? This is what I call benign corporate nudging.
Their record is far from being the most credible. Companies have used behavioural inspired interventions to maximize profits, what led them to sell more and in turn to induce citizens into more consumption. Yet corporate marketing need not always be self-interested. An incipient number of companies are using their brand, generally through their packaging and marketing efforts, to ‘nudge for good’. By illustrating some actual examples, this lecture defines the conditions under which companies may genuinely and credibly nudge for good. It argues that benign corporate nudging may have – unlike dominant CSR efforts – a positive long-term, habit-forming effect that influences consumers’ future behaviour ‘for good’….(More)”

 

Privacy, security and data protection in smart cities: a critical EU law perspective

Curated on Posted on by Stefaan Verhulst

CREATe Working Paper by Lilian Edwards: “Smart cities” are a buzzword of the moment. Although legal interest is growing, most academic responses at least in the EU, are still from the technological, urban studies, environmental and sociological rather than legal, sectors2 and have primarily laid emphasis on the social, urban, policing and environmental benefits of smart cities, rather than their challenges, in often a rather uncritical fashion3 . However a growing backlash from the privacy and surveillance sectors warns of the potential threat to personal privacy posed by smart cities . A key issue is the lack of opportunity in an ambient or smart city environment for the giving of meaningful consent to processing of personal data; other crucial issues include the degree to which smart cities collect private data from inevitable public interactions, the “privatisation” of ownership of both infrastructure and data, the repurposing of “big data” drawn from IoT in smart cities and the storage of that data in the Cloud.

This paper, drawing on author engagement with smart city development in Glasgow as well as the results of an international conference in the area curated by the author, argues that smart cities combine the three greatest current threats to personal privacy, with which regulation has so far failed to deal effectively; the Internet of Things(IoT) or “ubiquitous computing”; “Big Data” ; and the Cloud. While these three phenomena have been examined extensively in much privacy literature (particularly the last two), both in the US and EU, the combination is under-explored. Furthermore, US legal literature and solutions (if any) are not simply transferable to the EU because of the US’s lack of an omnibus data protection (DP) law. I will discuss how and if EU DP law controls possible threats to personal privacy from smart cities and suggest further research on two possible solutions: one, a mandatory holistic privacy impact assessment (PIA) exercise for smart cities: two, code solutions for flagging the need for, and consequences of, giving consent to collection of data in ambient environments….(More)

Daedalus Issue on “The Internet”

Curated on Posted on by Stefaan Verhulst

Press release: “Thirty years ago, the Internet was a network that primarily delivered email among academic and government employees. Today, it is rapidly evolving into a control system for our physical environment through the Internet of Things, as mobile and wearable technology more tightly integrate the Internet into our everyday lives.

How will the future Internet be shaped by the design choices that we are making today? Could the Internet evolve into a fundamentally different platform than the one to which we have grown accustomed? As an alternative to big data, what would it mean to make ubiquitously collected data safely available to individuals as small data? How could we attain both security and privacy in the face of trends that seem to offer neither? And what role do public institutions, such as libraries, have in an environment that becomes more privatized by the day?

These are some of the questions addressed in the Winter 2016 issue of Daedalus on “The Internet.”  As guest editors David D. Clark (Senior Research Scientist at the MIT Computer Science and Artificial Intelligence Laboratory) and Yochai Benkler (Berkman Professor of Entrepreneurial Legal Studies at Harvard Law School and Faculty Co-Director of the Berkman Center for Internet and Society at Harvard University) have observed, the Internet “has become increasingly privately owned, commercial, productive, creative, and dangerous.”

Some of the themes explored in the issue include:

  • The conflicts that emerge among governments, corporate stakeholders, and Internet users through choices that are made in the design of the Internet
  • The challenges—including those of privacy and security—that materialize in the evolution from fixed terminals to ubiquitous computing
  • The role of public institutions in shaping the Internet’s privately owned open spaces
  • The ownership and security of data used for automatic control of connected devices, and
  • Consumer demand for “free” services—developed and supported through the sale of user data to advertisers….

Essays in the Winter 2016 issue of Daedalus include:

  • The Contingent Internet by David D. Clark (MIT)
  • Degrees of Freedom, Dimensions of Power by Yochai Benkler (Harvard Law School)
  • Edge Networks and Devices for the Internet of Things by Peter T. Kirstein (University College London)
  • Reassembling Our Digital Selves by Deborah Estrin (Cornell Tech and Weill Cornell Medical College) and Ari Juels (Cornell Tech)
  • Choices: Privacy and Surveillance in a Once and Future Internet by Susan Landau (Worcester Polytechnic Institute)
  • As Pirates Become CEOs: The Closing of the Open Internet by Zeynep Tufekci (University of North Carolina at Chapel Hill)
  • Design Choices for Libraries in the Digital-Plus Era by John Palfrey (Phillips Academy)…(More)

See also: Introduction

The Power of the Nudge to Change Our Energy Future

Curated on Posted on by Stefaan Verhulst

Sebastian Berger in the Scientific American: “More than ever, psychology has become influential not only in explaining human behavior, but also as a resource for policy makers to achieve goals related to health, well-being, or sustainability. For example, President Obama signed an executive order directing the government to systematically use behavioral science insights to “better serve the American people.” Not alone in this endeavor, many governments – including the UK, Germany, Denmark, or Australia – are turning to the insights that most frequently stem from psychological researchers, but also include insights from behavioral economics, sociology, or anthropology.

Particularly relevant are the analysis and the setting of “default-options.” A default is the option that a decision maker receives if he or she does not specifically state otherwise. Are we automatically enrolled in a 401(k), are we organ donors by default, or is the flu-shot a standard that is routinely given to all citizens? Research has given us many examples of how and when defaults can promote public safety or wealth.

One of the most important questions facing the planet, however, is how to manage the transition into a carbon-free economy. In a recent paper, Felix Ebeling of the University of Cologne and I tested whether defaults could nudge consumers into choosing a green energy contract over one that relies on conventional energy. The results were striking: setting the default to green energy increased participation nearly tenfold. This is an important result because it tells us that subtle, non-coercive changes in the decision making environment are enough to show substantial differences in consumers’ preferences in the domain of clean energy. It changes green energy participation from “hardly anyone” to “almost everyone”. Merely within the domain of energy behavior, one can think of many applications where this finding can be applied:  For instance, default engines of new cars could be set to hybrid and customers would need to actively switch to standard options. Standard temperatures of washing machines could be low, etc….(More)”

This Is How Visualizing Open Data Can Help Save Lives

Curated on Posted on by Stefaan Verhulst

Alexander Howard at the Huffington Post: “Cities are increasingly releasing data that they can use to make life better for their residents online — enabling journalists and researchers to better inform the public.

Los Angeles, for example, has analyzed data about injuries and deaths on its streets and published it online. Now people can check its conclusions and understand why LA’s public department prioritizes certain intersections.

The impact from these kinds of investments can lead directly to saving lives and preventing injuries. The work is part of a broader effort around the world to make cities safer.

Like New York City, San Francisco and Portland, Oregon, Los Angeles has adopted Sweden’s “Vision Zero” program as part of its strategy for eliminating traffic deaths. California led the nation in bicycle deaths in 2014.

At visionzero.lacity.org, you can see that the City of Los Angeles is using data visualization to identify the locations of “high injury networks,” or the 6 percent of intersections that account for 65 percent of the severe injuries in the area.

CITY OF LOS ANGELES

The work is the result of LA’s partnership with University of South California graduate students. As a result of these analyses, the Los Angeles Police Department has been cracking down on jaywalking near the University of Southern California.

Abhi Nemani, the former chief data officer for LA, explained why the city needed to “go back to school” for help.

“In resource-constrained environments — the environment most cities find themselves in these days — you often have to beg, borrow, and steal innovation; particularly so, when it comes to in-demand resources such as data science expertise,” he told the Huffington Post.

“That’s why in Los Angeles, we opted to lean on the community for support: both the growing local tech sector and the expansive academic base. The academic community, in particular, was eager to collaborate with the city. In fact, most — if not all — local institutions reached out to me at some point asking to partner on a data science project with their graduate students.”

The City of Los Angeles is now working with another member of its tech sector toeliminate traffic deaths. DataScience, based in Culver City, California, received $22 million dollars in funding in December to make predictive insights for customers.

“The City of Los Angeles is very data-driven,” DataScience CEO Ian Swanson told HuffPost. “I commend Mayor Eric Garcetti and the City of Los Angeles on the openness, transparency, and availability of city data initiatives, like Vision Zero, put the City of Los Angeles‘ data into action and improve life in this great city.”

DataScience created an interactive online map showing the locations of collisions involving bicycles across the city….(More)”

Privacy in Public Spaces: What Expectations of Privacy Do We Have in Social Media Intelligence?

Curated on Posted on by Stefaan Verhulst

Paper by Edwards, Lilian and Urquhart, Lachlan: “In this paper we give a basic introduction to the transition in contemporary surveillance from top down traditional police surveillance to profiling and “pre-crime” methods. We then review in more detail the rise of open source (OSINT) and social media (SOCMINT) intelligence and its use by law enforcement and security authorities. Following this we consider what if any privacy protection is currently given in UK law to SOCMINT. Given the largely negative response to the above question, we analyse what reasonable expectations of privacy there may be for users of public social media, with reference to existing case law on art 8 of the ECHR. Two factors are in particular argued to be supportive of a reasonable expectation of privacy in open public social media communications: first, the failure of many social network users to perceive the environment where they communicate as “public”; and secondly, the impact of search engines (and other automated analytics) on traditional conceptions of structured dossiers as most problematic for state surveillance. Lastly, we conclude that existing law does not provide adequate protection foropen SOCMINT and that this will be increasingly significant as more and more personal data is disclosed and collected in public without well-defined expectations of privacy….(More)”