Can This Data-Driven Organization Help Those Most Desperate Escape Life on the Streets?

Curated on Posted on by Stefaan Verhulst

NationSwell: “…Community Solutions works in neighborhoods around the country to provide practical, data-driven solutions to the complicated problems involved in homelessness. The organization has already achieved great success: its 100,000 Homes campaign, which ran from 2010 to 2014, helped 186 participating communities house more than 105,000 homeless Americans across the country.” (Chronically homeless individuals make up 15 percent of the total homeless population, yet they utilize the majority of social services devoted towards helping them, including drop-in shelters.) To do this, it challenged the traditional approach of ending homelessness: requiring those living on the streets to demonstrate sobriety, steady income or mental health treatment, for example. Instead, it housed people first, an approach that has demonstrated overwhelming success: research finds that more than 85 percent of chronically homeless people housed through “Housing First” programs are still in homes two years later and unlikely to become homeless again.

“Technology played a critical role in the success of the 100,000 Homes campaign because it enabled multiple agencies to share and use the same data,” says Erin Connor, portfolio manager with the Cisco Foundation, which has supported Community Solutions’ technology-based initiatives. “By rigorously tracking, reporting and making decisions based on shared data, participating communities could track and monitor their progress against targets and contribute to achieving the collective goal.” As a result of this campaign, the estimated taxpayer savings was an astonishing $1.3 billion. Building on this achievement, its current Zero 2016 campaign works in 75 communities to sustainably end chronic and veteran homelessness altogether.

Technology and data gathering is critical for local and nationwide campaigns since homelessness is intimately connected to other social problems, like unemployment and poverty. One example of the local impact Community Solutions has had is in Brownsville (a neighborhood in Brooklyn, N.Y., that’s dominated by multiple public housing projects) via the Brownsville Partnership, which is demonstrating that these problems can be solved — to create “the endgame of homelessness,” as Haggerty puts it.

In Brownsville, the official unemployment rate is 16 percent, “about double that of Brooklyn” as a whole, Haggerty says, noting that the statistic excludes those not currently looking for work. In response, the organization works with existing job training programs, digging into their data and analyzing it to improve effectiveness and achieve success.

“Data is at the heart of everything we do, as far as understanding where to focus our efforts and how to improve our collective performance,” Haggerty explains. Analyzing usage data, Community Solutions works with health care providers, nonprofits, and city and state governments to figure out where the most vulnerable populations live, what systems they interact with and what help they need….(More)”

Collective intelligence and international development

Curated on Posted on by Stefaan Verhulst

Gina Lucarelli, Tom Saunders and Eddie Copeland at Nesta: “The mountain kingdom of Lesotho, a small landlocked country in Sub-Saharan Africa, is an unlikely place to look for healthcare innovation. Yet in 2016, it became the first country in Africa to deploy the test and treat strategy for treating people with HIV. Rather than waiting for white blood cell counts to drop, patients begin treatment as soon as they are diagnosed. This strategy is backed by the WHO as it has the potential to increase the number of people who are able to access treatment, consequently reducing transmisssion and keeping people with HIV healthy and alive for longer.

While lots of good work is underway in Lesotho, and billions have been spent on HIV programmes in the country, the percentage of the population infected with HIV has remained steady and is now almost 23%. Challenges of this scale need new ideas and better ways to adopt them.

On a recent trip to Lesotho as part of a project with the United Nations Development Group, we met various UN agencies, the World Bank, government leaders, civil society actors and local businesses, to learn about the key development issues in Lesotho and to discuss the role that ‘collective intelligence’ might play in creating better country development plans. The key question Nesta and the UN are working on is: how can we increase the impact of the UN’s work by tapping into the ideas, information and possible solutions which are distributed among many partners, the private sector, and the 2 million people of Lesotho?

…our framework of collective intelligence, a set of iterative stages which can help organisations like the UN tap into the ideas, information and possible solutions of groups and individuals which are not normally involved included in the problem solving process. For each stage, we also presented a number of examples of how this works in practice.

Collective intelligence framework – stages and examples

  1. Better understanding the facts, data and experiences: New tools, from smartphones to online communities enable researchers, practitioners and policymakers to collect much larger amounts of data much more quickly. Organisations can use this data to target their resources at the most critical issues as well as feed into the development of products and services that more accurately meet the needs of citizens. Examples include mPower, a clinical study which used an app to collect data about people with Parkinsons disease via surveys and smartphone sensors.

  2. Better development of options and ideas: Beyond data collection, organisations can use digital tools to tap into the collective brainpower of citizens to come up with better ideas and options for action. Examples include participatory budgeting platforms like “Madame Mayor, I have an idea” and challenge prizes, such as USAID’s Ebola grand challenge.

  3. Better, more inclusive decision making: Decision making and problem solving are usually left to experts, yet citizens are often best placed to make the decisions that will affect them. New digital tools make it easier than ever for governments to involve citizens in policymaking, planning and budgeting. Our D-CENT tools enable citizen involvement in decision making in a number of fields. Another example is the Open Medicine Project, which designs digital tools for healthcare in consultation with both practitioners and patients.

  4. Better oversight and improvement of what is done: From monitoring corruption to scrutinising budgets, a number of tools allow broad involvement in the oversight of public sector activity, potentially increasing accountability and transparency. The Family and Friends Test is a tool that allows NHS users in the UK to submit feedback on services they have experienced. So far, 25 million pieces of feedback have been submitted. This feedback can be used to stimulate local improvement and empower staff to carry out changes… (More)”

Twitter, UN Global Pulse announce data partnership

Curated on Posted on by Stefaan Verhulst

PressRelease: “Twitter and UN Global Pulse today announced a partnership that will provide the United Nations with access to Twitter’s data tools to support efforts to achieve the Sustainable Development Goals, which were adopted by world leaders last year.

Every day, people around the world send hundreds of millions of Tweets in dozens of languages. This public data contains real-time information on many issues including the cost of food, availability of jobs, access to health care, quality of education, and reports of natural disasters. This partnership will allow the development and humanitarian agencies of the UN to turn these social conversations into actionable information to aid communities around the globe.

“The Sustainable Development Goals are first and foremost about people, and Twitter’s unique data stream can help us truly take a real-time pulse on priorities and concerns — particularly in regions where social media use is common — to strengthen decision-making. Strong public-private partnerships like this show the vast potential of big data to serve the public good,” said Robert Kirkpatrick, Director of UN Global Pulse.

“We are incredibly proud to partner with the UN in support of the Sustainable Development Goals,” said Chris Moody, Twitter’s VP of Data Services. “Twitter data provides a live window into the public conversations that communities around the world are having, and we believe that the increased potential for research and innovation through this partnership will further the UN’s efforts to reach the Sustainable Development Goals.”

Organizations and business around the world currently use Twitter data in many meaningful ways, and this unique data source enables them to leverage public information at scale to better inform their policies and decisions. These partnerships enable innovative uses of Twitter data, while protecting the privacy and safety of Twitter users.

UN Global Pulse’s new collaboration with Twitter builds on existing R&D that has shown the power of social media for social impact, like measuring the impact of public health campaigns, tracking reports of rising food prices, or prioritizing needs after natural disasters….(More)”

Data and Analytics Innovation

Curated on Posted on by Stefaan Verhulst

GAO report from the Data and Analytics Innovation Forum Convened by the Comptroller General of the United States: “….discussions considered the implications of new data-related technologies and developments that are revolutionizing the basic three-step innovation process in the figure below. As massive amounts of varied data become available in many fields, data generation (step 1 in the process) is transformed. Continuing technological advances are bringing more powerful analytics and changing analysis possibilities (step 2 in the process). And approaches to new decision making include intelligent machines that may, for example, guide human decision makers. Additionally, data may be automatically generated on actions taken in response to data analytic results, creating an evaluative feedback loop.
Screen Shot 2016-09-21 at 9.44.42 AM

Forum participants:

• saw the newly revolutionized and still-evolving process of data and analytics innovation (DAI) as generating far-reaching new economic opportunities, including a new Industrial Revolution based on combining data-transmitting cyber systems and physical systems, resulting in cyber-physical systems—which have alternatively been termed the Industrial Internet, also the Internet of Things;

• warned of an ongoing and potentially widening mismatch between the kinds of jobs that are or will be available and the skill levels of the U.S. labor force;

• identified beneficial DAI impacts that could help efforts to reach key societal goals—through defining DAI pathways to greater efficiency and effectiveness—in areas such as

• saw the newly revolutionized and still-evolving process of data and analytics innovation (DAI) as generating far-reaching new economic opportunities, including a new Industrial Revolution based on combining data-transmitting cyber systems and physical systems, resulting in cyber-physical systems—which have alternatively been termed the Industrial Internet, also the Internet of Things;

• warned of an ongoing and potentially widening mismatch between the kinds of jobs that are or will be available and the skill levels of the U.S. labor force; • identified beneficial DAI impacts that could help efforts to reach key societal goals—through defining DAI pathways to greater efficiency and effectiveness—in areas such as

• identified beneficial DAI impacts that could help efforts to reach key societal goals—through defining DAI pathways to greater efficiency and effectiveness—in areas such as health care, transportation, financial markets, and “smart cities,” among others; and

• outlined areas of data-privacy concern, including for example, possible threats to personal autonomy, which could occur as data on individual persons are collected and used without their knowledge or against their will.

The overall goal of the forum’s discussions and of this report is to help lay the groundwork for future efforts to maximize DAI benefits and minimize potential drawbacks. As such, the forum was not directed toward identifying a specific set of policies relevant to DAI. However, participants suggested that efforts to help realize the promise of DAI opportunities would be directed toward improving data access, assessing the validity of new data and models, creating a welcoming DAI ecosystem, and more generally, raising awareness of DAI’s potential among both policymakers and the general public. Participants also noted a likely need for higher U.S. educational achievement and a measured approach to privacy issues that recognizes both their import and their complexity….(More)”

The government technology pitch

Curated on Posted on by Stefaan Verhulst

 at TechCrunch: “Crisis has a history of dictating government technology disruption. We’ve seen this with the anticipation of Soviet Union aerospace and military dominance that sparked the emergence of DARPA, as well as with the response to 9/11 and subsequent establishment of the U.S. Department of Homeland Security.

And, of course, there’s the ongoing, seemingly invisible crisis around security that’s expediting an infusion of public sector funding, particularly in the wake of the U.S. Office of Personnel Management breach that exposed the personal records of millions of federal employees and government contractors.

The Healthcare.gov launch debacle is the most recent and referenced example of crisis spawning government technology progress. The federal government woke to the issues surrounding outdated digital practices — from procurement to technical — and quickly launched two startups of its own: 18F and the U.S. Digital Service (USDS).

The failings of Healthcare.gov and subsequent creation of 18F and USDS has inspired others — such as the state of California, large cities and local governments — to fund a surge in attention to digital — from web to data to security — to address outdated technologies powering the technological infrastructure that runs our governments.

But innovators don’t wait for crises.

They imagine a different path, whether it’s a new approach to solving an old problem or a moonshot that leapfrogs business as usual. They observe the world, realize potential and fund and build engines of change — and forward-thinking, optimistic entrepreneurs and investors are starting to do this with government technology….(More)”

Research Handbook on Digital Transformations

Curated on Posted on by Stefaan Verhulst

Book edited by F. Xavier Olleros and Majlinda Zhegu: “The digital transition of the world economy is now entering a phase of broad and deep societal impact. While there is one overall transition, there are many different sectoral transformations, from health and legal services to tax reports and taxi rides, as well as a rising number of transversal trends and policy issues, from widespread precarious employment and privacy concerns to market monopoly and cybercrime. This Research Handbook offers a rich and interdisciplinary synthesis of some of the recent research on the digital transformations currently under way.

This comprehensive study contains chapters covering sectoral and transversal analyses, all of which are specially commissioned and include cutting-edge research. The contributions featured are global, spanning four continents and seven different countries, as well as interdisciplinary, including experts in economics, sociology, law, finance, urban planning and innovation management. The digital transformations discussed are fertile ground for researchers, as established laws and regulations, organizational structures, business models, value networks and workflow routines are contested and displaced by newer alternatives….(More)”

More African governments are enacting open data policies but still aren’t willing to share information

Curated on Posted on by Stefaan Verhulst

Joshua Masinde at Quartz Africa: “Working as a data journalist and researcher in Uganda, Lydia Namubiru does not remember a moment she had an easy time accessing official government data in the execution of her work. She has had to literally beg for such information from officials with little success.

In June this year, she approached the Uganda Bureau of Statistics seeking a nationally representative sample of micro data from the country’s 2014 census. Despite frequent calls and emails, she is still waiting for the information from the bureau several months down the line….

It doesn’t have to be that way of course. In neighboring Kenya there’s much optimism there’ll be a different attitude to open data. Last month civil society activists and supporters of open data celebrated the government signing the Access to Information bill into law. It comes after many years of lobbying….

Despite well-earned reputations of authoritarianism and conservative attitudes to governance, it turns out more African governments are opening up to their citizens in the guise of espousing transparency and accountability in the conduct of their affairs.

However, in truth, a government saying it’s allowing citizens to access data or information is very different from the actual practice of enabling that access. For the most part, several governments’ open data initiatives often serve far more mundane purposes and may not be the data that citizens really want—the kind that potentially exposes corruption or laxity in public service…

“Countries that have embraced open data have seen real savings in public spending and improved efficiency in services. Nowhere is this more vital than in our nations – many of which face severe health and education crises,” Nnenna Nwakanma, Africa regional coordinator at World Wide Web Foundation,points out.

 What is more prevalent now is what some open data advocates call ‘open washing’, which is described as a real threat to the open data movement according to the World Wide Web Foundation. By ‘open washing’, governments merely enact open data policies but do not follow through to full implementation. Others simply put in place strong freedom of information and right to information laws but do not really let the citizens take full advantage of the open data. This could, however, be as a result of institutional shortcomings, internal bureaucracies or lack of political will.

As the initiatives towards open data gather steam, challenges such as government agencies being unwilling to release official information as well as state bureaucracies are still prominent. Many governments are also only keen on releasing information that will not portray them as ‘naked’ but that which they feel will project them in positive light. But, as to whether laws will make governments more open, even with the information that citizens really need, is a matter of conjecture. For Namubiru, open data should be a culture that grows more subtly than by way of just passing laws for the sake of it.

“If they release enough packets of data on what they consider neutral or positive information, the storytellers will still be able to connect the dots.”…(More)”

Doctors’ Individual Opioid Prescription ‘Report Cards’ Show Impact

Curated on Posted on by Stefaan Verhulst

Scott Calvert at the Wall Street Journal: “Several states, including Arizona, Kentucky and Ohio, are using their state prescription monitoring databases to send doctors individualized “report cards” that show how their prescribing of addictive opioids and other drugs compares with their peers.

“Arizona probably has the most complete one out there right now—it’s pretty impressive,” said Patrick Knue, director of the Prescription Drug Monitoring Program Training and Technical Assistance Center at Brandeis University, which helps states improve their databases.

Arizona’s quarterly reports rate a doctor’s prescribing of oxycodone and certain other drugs as normal, high, severe or extreme compared with the state’s other doctors in his medical specialty.

During a two-year pilot program, the number of opiate prescriptions fell 10% in five counties while rising in other counties, said Dean Wright, former head of the state’s prescription-monitoring program. The report cards also contributed to a 4% drop in overdose deaths in the pilot counties, he said.

The state now issues the report cards statewide and in June sent notices to more than 13,000 doctors statewide. Mr. Wright said the message is clear: “Stop and think about what you’re prescribing and the impact it can have.”
The report cards list statistics such as how many of a doctor’s patients received controlled substances from five or more doctors. Elizabeth Dodge, Mr. Wright’s successor, said some doctors ask for the patients’ names—information they might have gleaned from the database….(More)”

“Big Data Europe” addresses societal challenges with data technologies

Curated on Posted on by Stefaan Verhulst

Press Release: “Across society, from health to agriculture and transport, from energy to climate change and security, practitioners in every discipline recognise the potential of the enormous amounts of data being created every day. The challenge is to capture, manage and process that information to derive meaningful results and make a difference to people’s lives. The Big Data Europe project has just released the first public version of its open source platform designed to do just that. In 7 pilot studies, it is helping to solve societal challenges by putting cutting edge technology in the hands of experts in fields other than IT.

Although many crucial big data technologies are freely available as open source software, they are often difficult for non-experts to integrate and deploy. Big Data Europe solves that problem by providing a package that can readily be installed locally or at any scale in a cloud infrastructure by a systems administrator, and configured via a simple user interface. Tools like Apache Hadoop, Apache Spark, Apache Flink and many others can be instantiated easily….

The tools included in the platform were selected after a process of requirements-gathering across the seven societal challenges identified by the European Commission (Health, Food, Energy, Transport, Climate, Social Sciences and Security). Tasks like message passing are handled using Kafka and Flume, storage by Hive and Cassandra, or publishing through geotriples. The platform uses the Docker system to make it easy to add new tools and, again, for them to operate at a scale limited only by the computing infrastructure….

The platform can be downloaded from GitHub.
See also the installation instructions, Getting Started and video.”

What is being done with open government data?

Curated on Posted on by Stefaan Verhulst

An exploratory analysis of public uses of New York City open data by Karen Okamoto in Webology: “In 2012, New York City Council passed legislation to make government data open and freely available to the public. By approving this legislation, City Council was attempting to make local government more transparent, accountable, and streamlined in its operations. It was also attempting to create economic opportunities and to encourage the public to identify ways in which to improve government and local communities. The purpose of this study is to explore public uses of New York City open data. Currently, more than 1300 datasets covering broad areas such as health, education, transportation, public safety, housing and business are available on the City’s Open Data Portal. This study found a plethora of maps, visualizations, tools, apps and analyses made by the public using New York City open data. Indeed, open data is inspiring a productive range of creative reuses yet questions remain concerning how useable the data is for users without technical skills and resources….(More)”