Whither large International Non-Governmental Organisations?

Curated on Posted on by Stefaan Verhulst

Working Paper by Penny Lawrence: “Large international non-government organisations (INGOs) seem to be in an existential crisis in their role in the fight for social justice. Many, such as Save the Children or Oxfam, have become big well-known brands with compliance expectations similar to big businesses. Yet the public still imagine them to be run by volunteers. Their context is changing so fast, and so unpredictably, that they are struggling to keep up. It is a time of extraordinary disruptive change including the digital transformation, changing societal norms and engagement expectations and political upheaval and challenge. Fifteen years ago the political centre-ground in the UK seemed firm, with expanding space for civil society organisations to operate. Space for civil society voice now seems more threatened and challenged (Kenny 2015).

There has been a decline in trust in large charities in particular, partly as a result of their own complacency, acting as if the argument for aid has been won. Partly as a result of questioned practices e.g. the fundraising scandal of 2016/17 (where repeated mail drops to individuals requesting funds caused public backlash) and the safeguarding scandal of 2018 (where historic cases of sexual abuse by INGO staff, including Oxfam, were revisited by media in the wake of the #me too movement). This is also partly as a result of political challenge on INGOs’ advocacy and influencing role, their bias and their voice:

‘Some government ministers regard the charity sector with suspicion because it largely employs senior people with a left-wing perspective on life and because of other unfair criticisms of government it means there is regularly a tension between big charities and the conservative party’ Richard Wilson (Former Minister for Civil Society) 2018

On the other hand many feel that charities who have taken significant contracts to deliver services for the state have forfeited their independent voice and lost their way:

‘The voluntary sector risks declining over the next ten years into a mere instrument of a shrunken state, voiceless and toothless, unless it seizes the agenda and creates its own vision.’ Professor Nicholas Deakin 2014

It’s a tough context to be leading an INGO through, but INGOs have appeared ill prepared and slow to respond to the threats and opportunities, not realising how much they may need to change to respond to the fast evolving context and expectations. Large INGOs spend most of their energy exploiting present grant and contract business models, rather than exploring the opportunities to overcome poverty offered by such disruptive change. Their size and structures do not enable agility. They are too internally focused and self-referencing at a time when the world around them is changing so fast, and when political sands have shifted. Focussing on the internationalisation of structures and decision-making means large INGOs are ‘defeated by our own complexity’, as one INGO interviewee put it.

The purpose of this paper is to stimulate thinking amongst large INGOs at a time of such extraordinary disruptive change. The paper explores options for large INGOs, in terms of function and structure. After outlining large INGOs’ history, changing context, value and current thinking, it explores learning from others outside the development sector before suggesting the emerging options. It reflects on what’s encouraging and what’s stopping change and offers possible choices and pathways forwards….(More)”.

What is the true value of data? New series on the return on investment of data interventions

Curated on Posted on by Stefaan Verhulst

Case studies prepared by Jessica Espey and Hayden Dahmm for  SDSN TReNDS: “But what is the ROI of investing in data for altruistic means–e.g., for sustainable development?

Today, we are launching a series of case studies to answer this question in collaboration with the Global Partnership on Sustainable Development Data. The ten examples we will profile range from earth observation data gathered via satellites to investments in national statistics systems, with costs from just a few hundred thousand dollars (US) per year to millions over decades.

The series includes efforts to revamp existing statistical systems. It also supports the growing movement to invest in less traditional approaches to data collection and analysis beyond statistical systems–such as through private sector data sources or emerging technologies enabled by the growth of the information and communications technology (ICT) sector.

Some highlights from the first five case studies–available now:

An SMS-based system called mTRAC, implemented in Uganda, has supported significant improvements in the country’s health system–including halving of response time to disease outbreaks and reducing medication stock-outs, the latter of which resulted in fewer malaria-related deaths.

NASA’s and the U.S. Geological Survey’s Landsat program–satellites that provide imagery known as earth observation data–is enabling discoveries and interventions across the science and health sectors, and provided an estimated worldwide economic benefit as high as US$2.19 billion as of 2011.

BudgIT, a civil society organization making budget data in Nigeria more accessible to citizens through machine-readable PDFs and complementary online/offline campaigns, is empowering citizens to partake in the federal budget process.

International nonprofit BRAC is ensuring mothers and infants in the slums of Bangladesh are not left behind through a data-informed intervention combining social mapping, local censuses, and real-time data sharing. BRAC estimates that from 2008 to 2017, 1,087 maternal deaths were averted out of the 2,476 deaths that would have been expected based on national statistics.

Atlantic City police are developing new approaches to their patrolling, community engagement, and other activities through risk modeling based on crime and other data, resulting in reductions in homicides and shooting injuries (26 percent) and robberies (37 percent) in just the first year of implementation….(More)”.

Senators introduce the ‘Artificial Intelligence in Government Act’

Curated on Posted on by Stefaan Verhulst

Tajha Chappellet-Lanier at FedScoop: “A cadre of senators is looking to prompt the federal government to be a bit more proactive in utilizing artificial intelligence technologies.

To this end, the bipartisan group including Sens. Brian Schatz, D-Hawaii, Cory Gardner, R-Colo., Rob Portman, R-Ohio, and Kamala Harris, D-Calif., introduced the Artificial Intelligence in Government Acton Wednesday. Per a news release, the bill would seek to “improve the use of AI across the federal government by providing resources and directing federal agencies to include AI in data-related planning.”

The bill aims to do a number of things, including establishing an AI in government advisory board, directing the White House Office of Management and Budget to look into AI as part of the federal data strategy, getting the Office of Personnel Management to look at what kinds of employee skills are necessary for AI competence in government and expanding “an office” at the General Services Administration that will provide expertise, do research and “promote U.S. competitiveness.”

“Artificial intelligence has the potential to benefit society in ways we cannot imagine today,” Harris said in a statement. “We already see its immense value in applications as diverse as diagnosing cancer to routing vehicles. The AI in Government Act gives the federal government the tools and resources it needs to build its expertise and in partnership with industry and academia. The bill will help develop the policies to ensure that society reaps the benefits of these emerging technologies, while protecting people from potential risks, such as biases in AI.”

The proposed legislation is supported by a bunch of companies and advocacy groups in the tech space including BSA, the Center for Democracy and Technology, the Information Technology and Innovation Foundation, Intel, the Internet Association, the Lincoln Network, Microsoft, the Niskanen Center, and the R Street Institute.

The senators are hardly alone in their conviction that AI will be a powerful tool for government. At a summit in May, the White House Office of Science and Technology Policy created a Select Committee on artificial intelligence, comprised of senior research and development officials from across the government….(More)”.

The Role of Urban Living Labs in Entrepreneurship, Energy, and Governance of Smart Cities

Curated on Posted on by Stefaan Verhulst

Chapter by Ana Pego and Maria do Rosário Matos Bernardo in Handbook of Research on Entrepreneurship and Marketing for Global Reach in the Digital Economy: “Urban living labs (ULL) are a new concept which involves users in innovation and development and are regarded as a way of meeting the innovation challenges faced by information and communication technology (ICT) service providers.

The chapter focuses on the role of urban living labs in entrepreneurship, energy and governance of smart cities, where it is performed the relationship between innovations, governance, and renewable energy. The methodology proposed will focus on content analysis and on the exploration of some European examples of implemented ULL, namely Amsterdam, Helsinki, Stockholm and Copenhagen. The contributions of the present research should be the consolidation of knowledge about the impact of ULL on innovation and development of smart cities regarding the concepts of renewable energy, smart governance and entrepreneurship….(More)”

Multistakeholder Governance and Democracy: A Global Challenge

Curated on Posted on by Stefaan Verhulst

Book by Harris Gleckman: “Multistakeholder governance is proposed as the way forward in global governance. For some leaders in civil society and government who are frustrated with the lack of power of the UN system and multilateralism it is seen as an attractive alternative; others, particularly in the corporate world, see multistakeholder governance as offering a more direct hand and potentially a legitimate role in national and global governance.

This book examines how the development of multistakeholderism poses a challenge to multilateralism and democracy. Using a theoretical, historical perspective it describes how the debate on global governance evolved and what working principles of multilateralism are under threat. From a sociological perspective, the book identifies the organizational beliefs of multistakeholder groups and the likely change in the roles that leaders in government, civil society, and the private sector will face as they evolve into potential global governors. From a practical perspective, the book addresses the governance issues which organizations and individuals should assess before deciding to participate in or support a particular multistakeholder group.

Given the current emphasis on the participation of multiple actors in the Sustainable Development Goals, this book will have wide appeal across policy-making and professional sectors involved in negotiations and governance at all levels. It will also be essential reading for students studying applied governance….(More)”.

The rush for data risks growing the North-South divide

Curated on Posted on by Stefaan Verhulst

Laura Mann and Gianluca Lazzolino at SciDevNet: “Across the world, tech firms and software developers are embedding digital platforms into humanitarian and commercial infrastructures. There’s Jembi and Hello Doctor for the healthcare sector, for example; SASSA and Tamween for social policy; and M-farm, i-Cow, Esoko among many others for agriculture.

While such systems proliferate, it is time we asked some tough questions about who is controlling this data, and for whose benefit. There is a danger that ‘platformisation’ widens the knowledge gap between firms and scientists in poorer countries and those in more advanced economies.

Digital platforms serve three purposes. They improve interactions between service providers and users; gather transactional data about those users; and nudge them towards behaviours, activities and products considered ‘virtuous’, profitable, or valued — often because they generate more data. This data  can be extremely valuable to policy-makers interested in developing interventions, to researchers exploring socio-economic trends and to businesses seeking new markets.

But the development and use of these platforms are not always benign.

Knowledge and power

Digital technologies are knowledge technologies because they record the personal information, assets, behaviour and networks of the people that use them.

Knowledge has a somewhat gentle image of a global good shared openly and evenly across the world. But in reality, it is competitive.
Simply put, knowledge shapes economic rivalry between rich and poor countries. It influences who has power over the rules of the economic game, and it does this in three key ways.

First, firms can use knowledge and technology to become more efficient and competitive in what they do. For example, a farmer can choose to buy technologically enhanced seeds, inputs such as fertilisers, and tools to process their crop.

This technology transfer is not automatic — the farmer must first invest time to learn how to use these tools.  In this sense, economic competition between nations is partly about how well-equipped their people are in using technology effectively.

The second key way in which knowledge impacts global economic competition depends on looking at development as a shift from cut-throat commodity production towards activities that bring higher profits and wages.

In farming, for example, development means moving out of crop production alone into a position of having more control over agricultural inputs, and more involvement in distributing or marketing agricultural goods and services….(More)”.

United Nations accidentally exposed passwords and sensitive information to the whole internet

Curated on Posted on by Stefaan Verhulst

Micah Lee at The Intercept: “The United Nations accidentally published passwords, internal documents, and technical details about websites when it misconfigured popular project management service Trello, issue tracking app Jira, and office suite Google Docs.

The mistakes made sensitive material available online to anyone with the proper link, rather than only to specific users who should have access. Affected data included credentials for a U.N. file server, the video conferencing system at the U.N.’s language school, and a web development environment for the U.N.’s Office for the Coordination of Humanitarian Affairs. Security researcher Kushagra Pathak discovered the accidental leak and notified the U.N. about what he found a little over a month ago. As of today, much of the material appears to have been taken down.

In an online chat, Pathak said he found the sensitive information by running searches on Google. The searches, in turn, produced public Trello pages, some of which contained links to the public Google Docs and Jira pages.

Trello projects are organized into “boards” that contain lists of tasks called “cards.” Boards can be public or private. After finding one public Trello board run by the U.N., Pathak found additional public U.N. boards by using “tricks like by checking if the users of one Trello board are also active on some other boards and so on.” One U.N. Trello board contained links to an issue tracker hosted on Jira, which itself contained even more sensitive information. Pathak also discovered links to documents hosted on Google Docs and Google Drive that were configured to be accessible to anyone who knew their web addresses. Some of these documents contained passwords….Here is just some of the sensitive information that the U.N. accidentally made accessible to anyone who Googled for it:

  • A social media team promoting the U.N.’s “peace and security” efforts published credentials to access a U.N. remote file access, or FTP, server in a Trello card coordinating promotion of the International Day of United Nations Peacekeepers. It is not clear what information was on the server; Pathak said he did not connect to it.
  • The U.N.’s Language and Communication Programme, which offers language courses at U.N. Headquarters in New York City, published credentials for a Google account and a Vimeo account. The program also exposed, on a publicly visible Trello board, credentials for a test environment for a human resources web app. It also made public a Google Docs spreadsheet, linked from a public Trello board, that included a detailed meeting schedule for 2018, along with passwords to remotely access the program’s video conference system to join these meetings.
  • One public Trello board used by the developers of Humanitarian Response and ReliefWeb, both websites run by the U.N.’s Office for the Coordination of Humanitarian Affairs, included sensitive information like internal task lists and meeting notes. One public card from the board had a PDF, marked “for internal use only,” that contained a map of all U.N. buildings in New York City. …(More)”.

Tanzania’s government is casting itself as the nation’s sole custodian of data

Curated on Posted on by Stefaan Verhulst

Abdi Latif Dahir at Quartz: “Tanzania’s government wants to have exclusive control over who collects and shares data about the country.

In a bill tabled in parliament this week, the government aims to criminalize the collection, analysis, and dissemination of any data without first obtaining authorization from the country’s chief statistician. The key amendments to the Statistics Act also prohibit researchers from publicly releasing any data “which is intended to invalidate, distort, or discredit official statistics.” Any person who does anything to the contrary could merit a fine of not less than 10 million shillings ($4,400), a jail term of three years, or both.

Officials have said the amendments are being passed as a measure to promote peace and security and to stop the publication of fake information. Critics, however, argue the laws will curtail both the collection of crucial data and the ability to fact-check and hold official sources accountable. Opposition members in parliament also said the law could target institutions and scholars releasing data that isn’t in favor of the government….

the move to ban independent data collection could be damaging given how much quality information could help in national development. African nations increasingly lack evidence-based research that could inform how they formulate national policies. And many times in Tanzania, independent actors fulfill this gap, providing data on flood-prone areas to avoid disasters, or documenting citizens’ needs—something that isn’t captured in official government statistics….(More)”.

Rohingya turn to blockchain to solve identity crisis

Curated on Posted on by Stefaan Verhulst

Skot Thayer and Alex Hern at the Guardian: “Rohingya refugees are turning to blockchain-type technology to help address one of their most existential threats: lack of officially-recognised identity.

Denied citizenship in their home country of Myanmar for decades, the Muslim minority was the target of a brutal campaign of violence by the military which culminated a year ago this week. A “clearance operation” led by Buddhist militia sent more than 700,000 Rohingya pouring over the border into Bangladesh, without passports or official ID.

The Myanmar government has since agreed to take the Rohingya back, but are refusing to grant them citizenship. Many Rohingya do not want to return and face life without a home or an identity. This growing crisis prompted Muhammad Noor and his team at the Rohingya Project to try to find a digital solution.

“Why does a centralised entity like a bank or government own my identity,” says Noor, a Rohingya community leader based in Kuala Lumpur. “Who are they to say if I am who I am?”

Using blockchain-based technology, Noor, is trialling the use of digital identity cards that aim to help Rohingya in Malaysia, Bangladesh and Saudi Arabia access services such as banking and education. The hope is that successful trials might lead to a system that can help the community across southeast Asia.

Under the scheme, a blockchain database is used to record individual digital IDs, which can then be issued to people once they have taken a test to verify that they are genuine Rohingya….

Blockchain-based initiatives, such as the Rohingya Project, could eventually allow people to build the network of relationships necessary to participate in the modern global economy and prevent second and third generation “invisible” people from slipping into poverty. It could also allow refugees to send money across borders, bypassing high transaction fees.

In Jordan’s Azraq refugee camp, the United Nations World Food Programme (WFP) is using blockchain and biometrics to help Syrian refugees to purchase groceries using a voucher system. This use of the technology allows the WFP to bypass bank fees.

But Al Rjula says privacy is still an issue. “The technology is maturing, yet implementation by startups and emerging tech companies is still lacking,” he says.

The involvement of a trendy technology such as blockchains can often be enough to secure the funding, attention and support that start-ups – whether for-profit or charitable – need to thrive. But companies such as Tykn still have to tackle plenty of the same issues as their old-fashioned database-using counterparts, from convincing governments and NGOs to use their services in the first place to working out how to make enough overhead to pay staff, while also dealing with the fickle issues of building on a cutting-edge platform.

Blockchain-based humanitarian initiatives will also need to reckon with the problem of accountability in their efforts to aid refugees and those trapped in the limbo of statelessness.

Dilek Genc, a PhD candidate at the University of Edinburgh who studies blockchain-type applications in humanitarian aid and development, saysif the aid community continues to push innovation using Silicon Valley’s creed of “fail fast and often,” and experiment on vulnerable peoples they will be fundamentally at odds with humanitarian principles and fail to address the political roots of issues facing refugees…(More)”.

Don’t forget people in the use of big data for development

Curated on Posted on by Stefaan Verhulst

Joshua Blumenstock at Nature: “Today, 95% of the global population has mobile-phone coverage, and the number of people who own a phone is rising fast (see ‘Dialling up’)1. Phones generate troves of personal data on billions of people, including those who live on a few dollars a day. So aid organizations, researchers and private companies are looking at ways in which this ‘data revolution’ could transform international development.

Some businesses are starting to make their data and tools available to those trying to solve humanitarian problems. The Earth-imaging company Planet in San Francisco, California, for example, makes its high-resolution satellite pictures freely available after natural disasters so that researchers and aid organizations can coordinate relief efforts. Meanwhile, organizations such as the World Bank and the United Nations are recruiting teams of data scientists to apply their skills in statistics and machine learning to challenges in international development.

But in the rush to find technological solutions to complex global problems there’s a danger of researchers and others being distracted by the technology and losing track of the key hardships and constraints that are unique to each local context. Designing data-enabled applications that work in the real world will require a slower approach that pays much more attention to the people behind the numbers…(More)”.