How Mobile Network Operators Can Help Achieve the Sustainable Development Goals Profitably


Press Release: “Today, the Digital Impact Alliance (DIAL) released its second paper in a series focused on the promise of data for development (D4D). The paper, Leveraging Data for Development to Achieve Your Triple Bottom Line: Mobile Network Operators with Advanced Data for Good Capabilities See Stronger Impact to Profits, People and the Planet, will be presented at GSMA’s Mobile 360 Africa in Kigali.

“The mobile industry has already taken a driving seat in helping reach the Sustainable Development Goals by 2030 and this research reinforces the role mobile network operators in lower-income economies can play to leverage their network data for development and build a new data business safely and securely,” said Kate Wilson, CEO of the Digital Impact Alliance. “Mobile network operators (MNOs) hold unique data on customers’ locations and behaviors that can help development efforts. They have been reluctant to share data because there are inherent business risks and to do so has been expensive and time consuming.  DIAL’s research illustrates a path forward for MNOs on which data is useful to achieve the SDGs and why acting now is critical to building a long-term data business.”

DIAL worked with Altai Consulting on both primary and secondary research to inform this latest paper.  Primary research included one-on-one in-depth interviews with more than 50 executives across the data for development value chain, including government officials, civil society leaders, mobile network operators and other private sector representatives from both developed and emerging markets. These interviews help inform how operators can best tap into the shared value creation opportunities data for development provides.

Key findings from the in-depth interviews include:

  • There are several critical barriers that have prevented scaled use of mobile data for social good – including 1) unclear market opportunities, 2) not enough collaboration among MNOs, governments and non-profit stakeholders and 3) regulatory and privacy concerns;
  • While it may be an ideal time for MNOs to increase their involvement in D4D efforts given the unique data they have that can inform development, market shifts suggest the window of opportunity to implement large-scale D4D initiatives will likely not remain open for much longer;
  • Mobile Network Operators with advanced data for good capabilities will have the most success in establishing sustainable D4D efforts; and as a result, achieving triple bottom line mandates; and
  • Mobile Network Operators should focus on providing value-added insights and services rather than raw data and drive pricing and product innovation to meet the sector’s needs.

“Private sector data availability to drive public sector decision-making is a critical enabler for meeting SDG targets,” said Syed Raza, Senior Director of the Data for Development Team at the Digital Impact Alliance.  “Our data for development paper series aims to elevate the efforts of our industry colleagues with the information, insights and tools they need to help drive ethical innovation in this space….(More)”.

A model to help tech companies make responsible technology a reality


Sam Brown at DotEveryone: “..adopting a Responsible Technology approach isn’t straightforward. There’s currently no roadmap, or even any common language, about how to embed responsible technology practices in practical and tangible ways.

That’s why Doteveryone has spent the last year researching the issues organisations face and we’re now developing a model that will help organisations do just that.

The 3C model helps to guide organisations on how to assess the level of responsibility of their technology products or services as they develop them.

It’s not an ethical bible which dictates right from wrong, but a framework which gives teams space and parameters to foresee the potential impacts their technologies could have and to consider how to handle them.

Our 3C Model of Responsible Technology considers:

  1. the Context of the wider world a technology product or service exists within
  2. the potential ways technology can have unintended Consequences
  3. the different Contribution people make to a technology — how value is given and received

We are developing a number of assessment tools which product teams can work through to help them examine and evaluate each of these areas in real time during the development cycle. The form of the assessments range from checklists to step-by-step information mapping to team board games….(More)”.

Prizes are a powerful spur to innovation and breakthroughs


John Thornhill in the Financial Times: “…All too often today we leave research and innovation in the hands of the so-called professionals, often with disappointing results. Winning a prize often matters less than the stimulus it provides for innovators in neighbouring fields In recent years, there has been an explosion in the number of professional scientists. Unesco estimates that there were 7.8m full-time researchers in 2013.

The number of scientific journals has also increased, making it difficult even for specialists to remain on top of all the latest advances in their field. In spite of this explosion of knowledge and research spending, there has been a striking lack of breakthrough innovations, as economists such as Robert Gordon and Tyler Cowen have noted.

Maybe this is because all the low-hanging technological fruit has been eaten. Or perhaps it is because our research and development methodology has gone awry.

Geoff Mulgan, chief executive of Nesta, is one of those who is trying to revive the concept of prizes as a means of encouraging innovation. His public foundation runs the Challenge Prize Centre, offering awards of up to £10m for innovation in the fields of energy and the environment, healthcare, and community wellbeing. “Setting a specific target, opening up to anyone to meet it, and providing a financial reward if they succeed is the opposite of how most R&D is done,” Mr Mulgan says. “We should all focus more on outcomes than inputs.”…
But these prizes are far from being a panacea. Indeed, they can sometimes lead to perverse results, encouraging innovators to fixate on just one, original goal while ignoring serendipitous surprises along the way. Many innovations are the happy byproduct of research rather than its primary outcome. An academic paper on the effectiveness of innovation prizes concluded that they could be a useful addition to the armoury but were no substitute for other proven forms of research and development. The authors also warned that if prizes were poorly designed, managed, and awarded they could prove “ineffective or even harmful”.

That makes it essential to design competitions in careful and precise detail. It also helps if there are periodic payouts along the way to encourage the most promising ideas. Many companies have embraced the concept of open innovation and increasingly look to collaborate with outside partners to develop fresh ideas, sometimes by means of corporate prizes….(More)”.

Sentiment Analysis of Big Data: Methods, Applications, and Open Challenges


Paper by Shahid Shayaa et al at IEEE: “The development of IoT technologies and the massive admiration and acceptance of social media tools and applications, new doors of opportunity have been opened for using data analytics in gaining meaningful insights from unstructured information. The application of opinion mining and sentiment analysis (OMSA) in the era of big data have been used a useful way in categorize the opinion into different sentiment and in general evaluating the mood of the public. Moreover, different techniques of OMSA have been developed over the years in different datasets and applied to various experimental settings. In this regard, this study presents a comprehensive systematic literature review, aims to discuss both technical aspect of OMSA (techniques, types) and non-technical aspect in the form of application areas are discussed. Furthermore, the study also highlighted both technical aspect of OMSA in the form of challenges in the development of its technique and non-technical challenges mainly based on its application. These challenges are presented as a future direction for research….(More)”.

Smart Cities: Digital Solutions for a More Livable Future


Report by the McKinsey Global Institute (MGI): “After a decade of experimentation, smart cities are entering a new phase. Although they are only one part of the full tool kit for making a city great, digital solutions are the most powerful and cost-effective additions to that tool kit in many years. This report analyzes dozens of current applications and finds that cities could use them to improve some quality-of-life indicators by 10–30 percent.It also finds that even the most cutting-edge smart cities on the planet are still at the beginning of their journey. ƒ

Smart cities add digital intelligence to existing urban systems, making it possible to do more with less. Connected applications put real-time, transparent information into the hands of users to help them make better choices. These tools can save lives, prevent crime, and reduce the disease burden. They can save time, reduce waste, and even help boost social connectedness. When cities function more efficiently, they also become more productive places to do business. ƒ

MGI assessed how dozens of current smart city applications could perform in three sample cities with varying legacy infrastructure systems and baseline starting points. We found that these tools could reduce fatalities by 8–10 percent, accelerate emergency response times by 20–35 percent, shave the average commute by 15–20 percent, lower the disease burden by 8–15 percent, and cut greenhouse gas emissions by 10–15 percent, among other positive outcomes. ƒ

Our snapshot of deployment in 50 cities around the world shows that wealthier urban areas are generally transforming faster, although many have low public awareness and usage of the applications they have implemented. Asian megacities, with their young populations of digital natives and big urban problems to solve, are achieving exceptionally high adoption. Measured against what is possible today, even the global leaders have more work to do in building out the technology base, rolling out the full range of possible applications, and boosting adoption and user satisfaction. Many cities have not yet implemented some of the applications that could have the biggest potential impact. Since technology never stands still, the bar will only get higher. ƒ

The public sector would be the natural owner of 70 percent of the applications we examined. But 60 percent of the initial investment required to implement the full range of applications could come from private actors. Furthermore, more than half of the initial investment made by the public sector could generate a positive return, whether in direct savings or opportunities to produce revenue. ƒ

The technologies analyzed in this report can help cities make moderate or significant progress toward 70 percent of the Sustainable Development Goals. Yet becoming a smart city is less effective as an economic development strategy for job creation. ƒ Smart cities may disrupt some industries even as they present substantial market opportunities. Customer needs will force a reevaluation of current products and services to meet higher expectations of quality, cost, and efficiency in everything from mobility to healthcare.

Smart city solutions will shift value across the landscape of cities and throughout value chains. Companies looking to enter smart city markets will need different skill sets, creative financing models, and a sharper focus on civic engagement.

Becoming a smart city is not a goal but a means to an end. The entire point is to respond more effectively and dynamically to the needs and desires of residents. Technology is simply a tool to optimize the infrastructure, resources, and spaces they share. Few cities want to lag behind, but it is critical not to get caught up in technology for its own sake. Smart cities need to focus on improving outcomes for residents and enlisting their active participation in shaping the places they call home….(More)”.

The Global Council on Extended Intelligence


“The IEEE Standards Association (IEEE-SA) and the MIT Media Lab are joining forces to launch a global Council on Extended Intelligence (CXI) composed of individuals who agree on the following:

One of the most powerful narratives of modern times is the story of scientific and technological progress. While our future will undoubtedly be shaped by the use of existing and emerging technologies – in particular, of autonomous and intelligent systems (A/IS) – there is no guarantee that progress defined by “the next” is beneficial. Growth for humanity’s future should not be defined by reductionist ideas of speed or size alone but as the holistic evolution of our species in positive alignment with the environmental and other systems comprising the modern algorithmic world.

We believe all systems must be responsibly created to best utilize science and technology for tangible social and ethical progress. Individuals, businesses and communities involved in the development and deployment of autonomous and intelligent technologies should mitigate predictable risks at the inception and design phase and not as an afterthought. This will help ensure these systems are created in such a way that their outcomes are beneficial to society, culture and the environment.

Autonomous and intelligent technologies also need to be created via participatory design, where systems thinking can help us avoid repeating past failures stemming from attempts to control and govern the complex-adaptive systems we are part of. Responsible living with or in the systems we are part of requires an awareness of the constrictive paradigms we operate in today. Our future practices will be shaped by our individual and collective imaginations and by the stories we tell about who we are and what we desire, for ourselves and the societies in which we live.

These stories must move beyond the “us versus them” media mentality pitting humans against machines. Autonomous and intelligent technologies have the potential to enhance our personal and social skills; they are much more fully integrated and less discrete than the term “artificial intelligence” implies. And while this process may enlarge our cognitive intelligence or make certain individuals or groups more powerful, it does not necessarily make our systems more stable or socially beneficial.

We cannot create sound governance for autonomous and intelligent systems in the Algorithmic Age while utilizing reductionist methodologies. By proliferating the ideals of responsible participant design, data symmetry and metrics of economic prosperity prioritizing people and the planet over profit and productivity, The Council on Extended Intelligence will work to transform reductionist thinking of the past to prepare for a flourishing future.

Three Priority Areas to Fulfill Our Vision

1 – Build a new narrative for intelligent and autonomous technologies inspired by principles of systems dynamics and design.

“Extended Intelligence” is based on the hypothesis that intelligence, ideas, analysis and action are not formed in any one individual collection of neurons or code…..

2 – Reclaim our digital identity in the algorithmic age

Business models based on tracking behavior and using outdated modes of consent are compounded by the appetites of states, industries and agencies for all data that may be gathered….

3 – Rethink our metrics for success

Although very widely used, concepts of exponential growth and productivity such as the gross domestic product (GDP) index are insufficient to holistically measure societal prosperity. … (More)”.

Blockchain Ethical Design Framework


Report by Cara LaPointe and Lara Fishbane: “There are dramatic predictions about the potential of blockchain to “revolutionize” everything from worldwide financial markets and the distribution of humanitarian assistance to the very way that we outright recognize human identity for billions of people around the globe. Some dismiss these claims as excessive technology hype by citing flaws in the technology or robustness of incumbent solutions and infrastructure.

The reality will likely fall somewhere between these two extremes across multiple sectors. Where initial applications of blockchain were focused on the financial industry, current applications have rapidly expanded to address a wide array of sectors with major implications for social impact.

This paper aims to demonstrate the capacity of blockchain to create scalable social impact and to identify the elements that need to be addressed to mitigate challenges in its application. We are at a moment when technology is enabling society to experiment with new solutions and business models. Ubiquity and global reach, increased capabilities, and affordability have made technology a critical tool for solving problems, making this an exciting time to think about achieving greater social impact. We can address issues for underserved or marginalized people in ways that were previously unimaginable.

Blockchain is a technology that holds real promise for dealing with key inefficiencies and transforming operations in the social sector and for improving lives. Because of its immutability and decentralization, blockchain has the potential to create transparency, provide distributed verification, and build trust across multiple systems. For instance, blockchain applications could provide the means for establishing identities for individuals without identification papers, improving access to finance and banking services for underserved populations, and distributing aid to refugees in a more transparent and efficient manner. Similarly, national and subnational governments are putting land registry information onto blockchains to create greater transparency and avoid corruption and manipulation by third parties.

From increasing access to capital, to tracking health and education data across multiple generations, to improving voter records and voting systems, blockchain has countless potential applications for social impact. As developers take on building these types of solutions, the social effects of blockchain can be powerful and lasting. With the potential for such a powerful impact, the design, application, and approach to the development and implementation of blockchain technologies have long-term implications for society and individuals.

This paper outlines why intentionality of design, which is important with any technology, is particularly crucial with blockchain, and offers a framework to guide policymakers and social impact organizations. As social media, cryptocurrencies, and algorithms have shown, technology is not neutral. Values are embedded in the code. How the problem is defined and by whom, who is building the solution, how it gets programmed and implemented, who has access, and what rules are created have consequences, in intentional and unintentional ways. In the applications and implementation of blockchain, it is critical to understand that seemingly innocuous design choices have resounding ethical implications on people’s lives.

This white paper addresses why intentionality of design matters, identifies the key questions that should be asked, and provides a framework to approach use of blockchain, especially as it relates to social impact. It examines the key attributes of blockchain, its broad applicability as well as its particular potential for social impact, and the challenges in fully realizing that potential. Social impact organizations and policymakers have an obligation to understand the ethical approaches used in designing blockchain technology, especially how they affect marginalized and vulnerable populations….(More)”

My City Forecast: Urban planning communication tool for citizen with national open data


Paper by Y. Hasegawa, Y. Sekimoto, T. Seto, Y. Fukushima et al in Computers, Environment and Urban Systems: “In urban management, the importance of citizen participation is being emphasized more than ever before. This is especially true in countries where depopulation has become a major concern for urban managers and many local authorities are working on revising city master plans, often incorporating the concept of the “compact city.” In Japan, for example, the implementation of compact city plans means that each local government decides on how to designate residential areas and promotes citizens moving to these areas in order to improve budget effectiveness and the vitality of the city. However, implementing a compact city is possible in various ways. Given that there can be some designated withdrawal areas for budget savings, compact city policies can include disadvantages for citizens. At this turning point for urban structures, citizen–government mutual understanding and cooperation is necessary for every step of urban management, including planning.

Concurrently, along with the recent rapid growth of big data utilization and computer technologies, a new conception of cooperation between citizens and government has emerged. With emerging technologies based on civic knowledge, citizens have started to obtain the power to engage directly in urban management by obtaining information, thinking about their city’s problems, and taking action to help shape the future of their city themselves (Knight Foundation, 2013). This development is also supported by the open government data movement, which promotes the availability of government information online (Kingston, Carver, Evans, & Turton, 2000). CityDashboard is one well-known example of real-time visualization and distribution of urban information. CityDashboard, a web tool launched in 2012 by University College London, aggregates spatial data for cities around the UK and displays the data on a dashboard and a map. These new technologies are expected to enable both citizens and government to see their urban situation in an interface presenting an overhead view based on statistical information.

However, usage of statistics and governmental data is as yet limited in the actual process of urban planning…

To help improve this situation and increase citizen participation in urban management, we have developed a web-based urban planning communication tool using open government data for enhanced citizen–government cooperation. The main aim of the present research is to evaluate the effect of our system on users’ awareness of and attitude toward the urban situation. We have designed and developed an urban simulation system, My City Forecast (http://mycityforecast.net,) that enables citizens to understand how their environment and region are likely to change by urban management in the future (up to 2040)….(More)”.

Can Smart Cities Be Equitable?


Homi Kharas and Jaana Remes at Project Syndicate: “Around the world, governments are making cities “smarter” by using data and digital technology to build more efficient and livable urban environments. This makes sense: with urban populations growing and infrastructure under strain, smart cities will be better positioned to manage rapid change.

But as digital systems become more pervasive, there is a danger that inequality will deepen unless local governments recognize that tech-driven solutions are as important to the poor as they are to the affluent.

While offline populations can benefit from applications running in the background of daily life – such as intelligent signals that help with traffic flows – they will not have access to the full range of smart-city programs. With smartphones serving as the primary interface in the modern city, closing the digital divide, and extending access to networks and devices, is a critical first step.

City planners can also deploy technology in ways that make cities more inclusive for the poor, the disabled, the elderly, and other vulnerable people. Examples are already abundant.

In New York City, the Mayor’s Public Engagement Unit uses interagency data platforms to coordinate door-to-door outreachto residents in need of assistance. In California’s Santa Clara County, predictive analytics help prioritize shelter space for the homeless. On the London Underground, an app called Wayfindr uses Bluetooth to help visually impaired travelers navigate the Tube’s twisting pathways and escalators.

And in Kolkata, India, a Dublin-based startup called Addressing the Unaddressedhas used GPS to provide postal addresses for more than 120,000 slum dwellers in 14 informal communities. The goal is to give residents a legal means of obtaining biometric identification cards, essential documentation needed to access government services and register to vote.

But while these innovations are certainly significant, they are only a fraction of what is possible.

Public health is one area where small investments in technology can bring big benefits to marginalized groups. In the developing world, preventable illnesses comprise a disproportionate share of the disease burden. When data are used to identify demographic groups with elevated risk profiles, low-cost mobile-messaging campaigns can transmit vital prevention information. So-called “m-health” interventions on issues like vaccinations, safe sex, and pre- and post-natal care have been shown to improve health outcomes and lower health-care costs.

Another area ripe for innovation is the development of technologies that directly aid the elderly….(More)”.

Essentials of the Right of Access to Public Information: An Introduction


Introduction by Blanke, Hermann-Josef and Perlingeiro, Ricardo in the book “The Right of Access to Public Information : An International Comparative Legal Survey”: “The first freedom of information law was enacted in Sweden back in 1766 as the “Freedom of the Press and the Right of Access to Public Records Act”. It sets an example even today. However, the “triumph” of the freedom of information did not take place until much later. Many western legal systems arose from the American Freedom of Information Act, which was signed into law by President L.B. Johnson in 1966. This Act obliges all administrative authorities to provide information to citizens and imposes any necessary limitations. In an exemplary manner, it standardizes the objective of administrative control to protect citizens from government interference with their fundamental rights. Over 100 countries around the world have meanwhile implemented some form of freedom of information legislation. The importance of the right of access to information as an aspect of transparency and a condition for the rule of law and democracy is now also becoming apparent in international treaties at a regional level. This article provides an overview on the crucial elements and the guiding legal principles of transparency legislation, also by tracing back the lines of development of national and international case-law….(More)”.