Case study by Tristan Dreisback at Innovations for Successful Societies: “In January 2011, mass demonstrations in Tunisia ousted a regime that had tolerated little popular participation, opening the door to a new era of transparency. The protesters demanded an end to the secrecy that had protected elite privilege. Five months later, the president issued a decree that increased citizen access to government data and formed a steering committee to guide changes in information practices, building on small projects already in development. Advocates in the legislature and the public service joined with civil society leaders to support a strong access-to-information policy, to change the culture of public administration, and to secure the necessary financial and technical resources to publish large quantities of data online in user-friendly formats. Several government agencies launched their own open-data websites. External pressure, coupled with growing interest from civil society and legislators, helped keep transparency reforms on the cabinet office agenda despite frequent changes in top leadership. In 2016, Tunisia adopted one of the world’s strongest laws regarding access to information. Although members of the public did not put all of the resources to use immediately, the country moved much closer to having the data needed to improve access to services, enhance government performance, and support the evidence-based deliberation on which a healthy democracy depended…(More)”
A framework for analyzing digital volunteer contributions in emergent crisis response efforts
Chul Hyun Park and Erik W Johnston in New Media and Society: “Advances in information, communication, and computational technologies allow digital volunteer networks formed by concerned publics across the globe to contribute to an effective response to disasters and crises. Digital volunteer networks are event-centric and emergent networks. Currently, the literature is sharply growing in the fields of communication, computer science, emergency management, and geography. This article aims to assess the current status of the literature and suggest a comprehensive conceptual framework of digital volunteer networks in response to disasters and crises. This framework is based on a traditional input–process–output model consisting of three dimensions: the disaster and crisis context, a voluntary response process, and outputs and outcomes. We also discuss challenges of digital volunteer networks for crisis response. This article is expected to contribute to the development of related theories and hypotheses and practical strategies for managing digital volunteer networks…(More)”,
Digital platforms and democracy
Ricard Espelt and Monica Garriga at Open Democracy: “The impact of digital platforms in recent years affects all areas and all sorts of organizations: from production to consumption, from political parties to social movements, from business to public administration, trade unions, universities or the mass media. The disruption they generate is cross-section and intergenerational. Undoubtedly, their outstanding assets – at least from a discursive point of view –, are self-management and disintermediation. Today, through technology, people can participate actively in processes related to any particular activity. This is why we often talk about digital platforms as tools for democratizing participation, overcoming as they do the traditional tyranny of space and time. If we analyze them in detail, however, and look at the organizations that promote them, we realize that the improvement in citizen involvement tends to vary, sometimes considerably, as does the logic behind their approach…..
La Teixidora, a democratic digital platform
Being aware now of the risks of partial evaluation of the impact of technology and the key elements to be considered in analyzing it, let us return to our starting point: democratizing participation. Given the importance of local assessment of global digital tools, let us now see the case of the multimedia platform La Teixidora, which allows us to synthesize the aspects which, in our opinion, shape democratic participation.
Platform cooperativism or open cooperativism, whether it focuses on the social strength of cooperative values or on the need to reappropriate common goods, calls for a detailed critical review of the local activity of its digital platforms.
This initiative, launched in 2016 in Barcelona, organizes in real time a collaborative structure with the aim of mapping distributed knowledge generated in different parts of the city during conferences, meetings, workshops and other offline meeting formats related to technopolitics and the commons. To do this, it appropriates several open source tools (collaborative editor, wiki, content storage spaces) and uses a Creative Commons license which, while recognizing authorship, allows anyone to adapt the contents and even use them commercially. Two significant apps illustrate the value of its functionalities in relation to democratizing participation:
- In March 2016 La Teixidora covered, with a team of some twenty people, a debate on Collaborative Economy (Economies Col·laboratives Procomuns). The classified data were then transferred to the Decidim Barcelona platform, which has helped to define, through a broad participatory process, the Municipal Action Plan of the Barcelona City Council.
- At the same time, the tool has been used to monitor the fifteen teams which have been following the economic development program La Comunificadora, whose aim is the promotion of social transformation projects and the advancement of entrepreneurship. Through La Teixidora, the participants have been able to establish a space for exchanging knowledge among them, with the mentors, with the city service managers and with citizens in general. All its contents are open and reusable.
In short, through this platform, both processes have been able not only to contribute proposals, but also to form an open learning space. And by mapping participation, which makes these processes – both of which are promoted by the Public Administration – transparent and accountable, thus improving their democratic quality. At the same time, the information and the learning from their use are helping to redesign the technological platform itself and adapt it to the needs of the communities involved….(More)”.
Eliminating the Human
ve a theory that much recent tech development and innovation over the last decade or so has had an unspoken overarching agenda—it has been about facilitating the need for LESS human interaction. It’s not a bug—it’s a feature. We might think Amazon was about selling us books we couldn’t find locally—and it was and what a brilliant idea—but maybe it was also just as much about eliminating human interaction. I see a pattern emerging in the innovative technology that has gotten the most attention, gets the bucks and often, no surprise, ends up getting developed and implemented. What much of this technology seems to have in common is that it removes the need to deal with humans directly. The tech doesn’t claim or acknowledge this as its primary goal, but it seems to often be the consequence. I’m sort of thinking maybe it is the primary goal. There are so many ways imagination can be manifested in the technical sphere. Many are wonderful and seem like social goods, but allow me a little conspiracy mongering here—an awful lot of them have the consequence of lessening human interaction.
I suspect that we almost don’t notice this pattern because it’s hard to imagine what an alternative focus of tech development might be. Most of the news we get barraged with is about algorithms, AI, robots and self driving cars, all of which fit this pattern, though there are indeed many technological innovations underway that have nothing to do with eliminating human interaction from our lives. CRISPR-cas9 in genetics, new films that can efficiently and cheaply cool houses and quantum computing to name a few, but what we read about most and what touches us daily is the trajectory towards less human involvement. Note: I don’t consider chat rooms and product reviews as “human interaction”; they’re mediated and filtered by a screen.
I am not saying these developments are not efficient and convenient; this is not a judgement regarding the services and technology. I am simply noticing a pattern and wondering if that pattern means there are other possible roads we could be going down, and that the way we’re going is not in fact inevitable, but is (possibly unconsciously) chosen.
Here are some examples of tech that allows for less human interaction…
Lastly, “Social” media- social “interaction” that isn’t really social.
While the appearance on social networks is one of connection—as Facebook and others frequently claim—the fact is a lot of social media is a simulation of real social connection. As has been in evidence recently, social media actually increases divisions amongst us by amplifying echo effects and allowing us to live in cognitive bubbles. We are fed what we already like or what our similarly inclined friends like… or more likely now what someone has payed for us to see in an ad that mimics content. In this way, we actually become less connected except to those in our group…..
Many transformative movements in the past succeed based on leaders, agreed upon principles and organization. Although social media is a great tool for rallying people and bypassing government channels, it does not guarantee eventual success.
Social media is not really social—ticking boxes and having followers and getting feeds is NOT being social—it’s a screen simulation of human interaction. Human interaction is much more nuanced and complicated than what happens online. Engineers like things that are quantifiable. Smells, gestures, expression, tone of voice, etc. etc.—in short, all the various ways we communicate are VERY hard to quantify, and those are often how we tell if someone likes us or not….
To repeat what I wrote above—humans are capricious, erratic, emotional, irrational and biased in what sometimes seem like counterproductive ways. I’d argue that though those might seem like liabilities, many of those attributes actually work in our favor. Many of our emotional responses have evolved over millennia, and they are based on the probability that our responses, often prodded by an emotion, will more likely than not offer the best way to deal with a situation….
Our random accidents and odd behaviors are fun—they make life enjoyable. I’m wondering what we’re left with when there are fewer and fewer human interactions. Remove humans from the equation and we are less complete as people or as a society. “We” do not exist as isolated individuals—we as individuals are inhabitants of networks, we are relationships. That is how we prosper and thrive….(More)”.
Open Data Barometer 2016
Open Data Barometer: “Produced by the World Wide Web Foundation as a collaborative work of the Open Data for Development (OD4D) network and with the support of the Omidyar Network, the Open Data Barometer (ODB) aims to uncover the true prevalence and impact of open data initiatives around the world. It analyses global trends, and provides comparative data on countries and regions using an in-depth methodology that combines contextual data, technical assessments and secondary indicators.
Covering 115 jurisdictions in the fourth edition, the Barometer ranks governments on:
- Readiness for open data initiatives.
- Implementation of open data programmes.
- Impact that open data is having on business, politics and civil society.
After three successful editions, the fourth marks another step towards becoming a global policymaking tool with a participatory and inclusive process and a strong regional focus. This year’s Barometer includes an assessment of government performance in fulfilling the Open Data Charter principles.
The Barometer is a truly global and collaborative effort, with input from more than 100 researchers and government representatives. It takes over six months and more than 10,000 hours of research work to compile. During this process, we address more than 20,000 questions and respond to more than 5,000 comments and suggestions.
The ODB global report is a summary of some of the most striking findings. The full data and methodology is available, and is intended to support secondary research and inform better decisions for the progression of open data policies and practices across the world…(More)”.
Trust in Social Dilemmas
Book edited by Paul A.M. Van Lange, Bettina Rockenbach, and Toshio Yamagishi: “One of the key scientific challenges is the puzzle of human cooperation. Why do people cooperate with one another? What causes individuals to lend a helping hand to a stranger, even if it comes at a major cost to their own well-being? Why do people severely punish those who violate social norms and undermine the collective interest? Edited by Paul A.M. Van Lange, Bettina Rockenbach, and Toshio Yamagishi, Trust in Social Dilemmas carefully considers the role of trust in establishing, promoting, and maintaining overall human cooperation.
By exploring the impact of trust and effective cooperation on relationships, organizations, and communities, Trust in Social Dilemmas draws inspiration from the fact that social dilemmas, defined in terms of conflicts between self-interest and the collective interest, are omnipresent in today’s society. In capturing the breadth and relevance of trust to social dilemmas and human cooperation more generally, this book is structured in three effective parts for readers: the biology and development of trust; the importance of trust for groups and organizations; and how trust factors across the overall health of today’s society.
As Van Lange, Rockenbach, Yamagishi, and their team of expert contributors all explore in this compelling new volume, there is little doubt that trust and cooperation are intimately related in most – if not all – of our social dilemmas….(More)”.
The cloud, the crowd, and the city: How new data practices reconfigure urban governance?
Introduction to Special Issue of Big Data & Society by Philip Ashton, Rachel Weber and Matthew Zook: “The urban archetype of the flâneur, so central to the concept of modernity, can now experience the city in ways unimaginable one hundred years ago. Strolling around Paris, the contemporary flâneur might stop to post pictures of her discoveries on Instagram, simultaneously identifying points of interest to the rest of her social network and broadcasting her location (perhaps unknowingly). The café she visits might be in the middle of a fundraising campaign through a crowdfunding site such as Kickstarter, and she might be invited to tweet to her followers in exchange for a discount on her pain au chocolate. As she ambles about Paris, the route of her stroll is captured by movement sensors positioned on top of street lights, and this data—aggregated with that of thousands of other pedestrians—could be used by the City of Paris to sync up transit schedules. And if those schedules were not convenient, she might tap Uber to whisk her home to her threadbare pension booked on AirBnB.
This vignette attests to the transformation of the urban experience through technology-enabled platforms that allow for the quick mobilization and exchange of information, public services, surplus capacity, entrepreneurial energy, and money. However, these changes have implicated more than just consumers, as multiple technologies have been taken up in urban governance processes through platforms variously labeled as Big Data, crowd sourcing, or the sharing economy. These systems combine inexpensive data collection and cloud-based storage, distributed social networks, geotagged locational sensing, mobile access (often through “app” platforms), and new collaborative entrepreneurship models to radically alter how the needs of urban residents are identified and how services are delivered and consumed in so-called “smart cities” (Townsend, 2013). Backed by Big Data, smart city initiatives have made inroads into urban service provision and policy in areas such as e-government and transparency, new forms of public-private partnerships through “urban lab” arrangements, or models such as impact investing, civic hacking, or tactical urbanism (cf. Karvonen and van Heur, 2014; Kitchin, 2014; Swyngedouw, 2005).
In the rhetoric used by their boosters, the vision and practice of these technologies “disrupts” existing markets by harnessing the power of “the crowd”—a process fully evident in sectors such as taxi (Uber/Lyft), hoteling (AirBnB), and finance (peer-to-peer lending). However, the notion of disruption has also targeted government bureaucracies and public services, with new initiatives seeking to insert crowd mechanisms or characteristics—at once self-organizing and collectively rational (Brabham, 2008)—into public policy. These mechanisms envision reconfiguring the traditional relationship of public powers with planning and governance by vesting data collection and problem-solving in crowd-like institutional arrangements that are partially or wholly outside the purview of government agencies. While scholars are used to talking about “governance beyond-the-state” (Swyngedouw, 2005) in terms of privatization and a growing scope for civil society organizations, technological intermediation potentially changes the scale and techniques of governance as well as its relationship to sovereign authority.
For instance, civic crowdfunding models have emerged as new means of organizing public service provision and funding community economic development by embracing both market-like bidding mechanisms and social-network technologies to distribute responsibility for planning and financing socially desirable investments to laypeople (Brickstarter, 2012; Correia de Freitas and Amado, 2013; Langley and Leyshon, 2016). Other practices are even more radical in their scope. Toronto’s Urban Repair Squad—an offshoot of the aptly named Critical Mass bike happenings—urges residents to take transportation planning into their own hands and paint their own bike lanes. Their motto: “They say city is broke. We fix. No charge.” (All that is missing is the snarky “you’re welcome” at the end.)
Combined, these emerging platforms and practices are challenging the tactics, capabilities, and authorizations employed to define and govern urban problems. This special theme of Big Data & Society picks up these issues, interrogating the emergence of digital platforms and smart city initiatives that rely on both the crowd and the cloud (new on-demand, internet-based technologies that store and process data) to generate and fold Big Data into urban governance. The papers contained herein were presented as part of a one-day symposium held at the University of Illinois at Chicago (UIC) in April 2015 and sponsored by UIC’s Department of Urban Planning and Policy. Setting aside the tired narratives of individual genius and unstoppable technological progress, workshop participants sought to understand why these practices and platforms have recently gained popularity and what their implementation might mean for cities. Papers addressed numerous questions: How have institutional supports and political-economic contexts facilitated the ascendance of “crowd” and “cloud” models within different spheres of urban governance? How do their advocates position them relative to imaginaries of state or market failure/dysfunction? What kinds of assumptions and expectations are embedded in the design and operation of these platforms and practices? What kinds of institutional reconfigurations have been spurred by the push to adopt smart city initiatives? How is information collected through these initiatives being used to advance particular policy agendas? Who is likely to benefit from them?…(More)”.
Policymakers around the world are embracing behavioural science
The Economist: “In 2013 thousands of school pupils in England received a letter from a student named Ben at the University of Bristol. The recipients had just gained good marks in their GCSEs, exams normally taken at age 16. But they attended schools where few pupils progressed to university at age 18, and those that did were likely to go to their nearest one. That suggested the schools were poor at nurturing aspiration. In his letter Ben explained that employers cared about the reputation of the university a job applicant has attended. He pointed out that top universities can be a cheaper option for poorer pupils, because they give more financial aid. He added that he had not known these facts at the recipient’s age.
The letters had the effect that was hoped for. A study published in March found that after leaving school, the students who received both Ben’s letter and another, similar one some months later were more likely to be at a prestigious university than those who received just one of the letters, and more likely again than those who received none. For each extra student in a better university, the initiative cost just £45 ($58), much less than universities’ own attempts to broaden their intake. And the approach was less heavy-handed than imposing quotas for poorer pupils, an option previous governments had considered. The education department is considering rolling out the scheme….
Some critics feared that nudges would do little good, and that their effects would fade over time. Others warned that governments were straying perilously close to mass manipulation. More recently, some of the findings on which the behavioural sciences rest have been questioned, as researchers in many fields have sought to replicate famous results, and failed.
By and large those doubts have been allayed. Even if specific results turn out to be mistaken, an experimental, iterative, data-driven approach to policymaking is gaining ground in many places, not just in dedicated units, but throughout government.
Nudging is hardly new. “In Genesis, Satan nudged, and Eve did too,” writes Cass Sunstein of Harvard University. From the middle of the 20th century psychologists such as Stanley Milgram and Philip Zimbardo showed how sensitive humans are to social pressure. Daniel Kahneman and Amos Tversky described the mental shortcuts and biases that influence decision-making. Dale Carnegie and Robert Cialdini wrote popular books on persuasion. Firms, especially in technology, retail and advertising, used behavioural science to shape brand perception and customer behaviour—and, ultimately, to sell more stuff.
But governments’ use of psychological insights to achieve policy goals was occasional and unsystematic. According to David Halpern, the boss of BIT, as far as policymakers were concerned, psychology was “the sickly sibling to economics”. That began to change after Mr Sunstein and Richard Thaler, an economist, published “Nudge”, in 2008. The book attacked the assumption of rational decision-making inherent in most economic models and showed how “choice architecture”, or context, could be changed to “nudge” people to make better choices…..
Now many governments are turning to nudges to save money and do better. In 2014 the White House opened the Social and Behavioural Sciences Team. A report that year by Mark Whitehead of Aberystwyth University counted 51 countries in which “centrally directed policy initiatives” were influenced by behavioural sciences. Non-profit organisations such as Ideas42, set up in 2008 at Harvard University, help run dozens of nudge-style trials and programmes around the world. In 2015 the World Bank set up a group that is now applying behavioural sciences in 52 poor countries. The UN is turning to nudging to help hit the “sustainable development goals”, a list of targets it has set for 2030….
Among the most effective nudges are “social” ones: those that communicate norms or draw on people’s networks. A scheme tested in Guatemala with help from the World Bank and BIT tweaked the wording of letters sent to people and firms who had failed to submit tax returns the previous year. The letters that framed non-payment as an active choice, or noted that paying up is more common than evasion, cut the number of non-payers in the following year and increased the average sum paid. And a trial involving diabetes shows that it matters to nudge at the right moment. In 2014 Hamad Medical Corporation, a health-care provider in Qatar, raised take-up rates for diabetes screening by offering it during Ramadan. That meant most Qataris were fasting, so the need to do so before the test imposed no extra burden….(More)”.
Making cities wiser – Crowdsourcing for better decisions
Maarit Kahila and Anna Broberg at FIG: “The need in urban planning to make knowledge-driven decisions has spurred the creation of new solutions to gather and utilize insight from residents. Participatory planning has often been realized through workshops and during face-to-face encounters, but little of the knowledge gathered in these situations is of use in further urban planning and city development. New technological innovations, such as map-based public participation tools, support gathering information that matters and makes cities wiser. Interaction with citizens not only creates information, but supports also learning and innovation building, and creates trusts.
Technological innovations like Maptionnaire help gather information that makes cities wiser. Maptionnaire is a leading solution for collecting, analyzing and discussing resident insight on a map. With the help of Maptionnaire, various cities have been able to change their modus operandi. Through these learning processes actors from different sectors of the city are brought together to create joint understanding of the possibilities of public participation. Cities have started to value and use resident input as an equally important part of its knowledge base for planning. There is a great potential for more efficient use of participatory tools to make processes smoother and to save money. Future development work is needed to further facilitate knowledge transfer from residents to the use of planners and other city officials.
In our presentation we will present different innovative case studies from Finland and abroad where Maptionnaire has been used to support two-way communication in different phases of planning processes. Based on our findings we will draft a new public participation model that assist the effective gathering of experiential knowledge from inhabitants, provide high quality place-based data for various analysis and informs participants about the stage and goals of the planning process more innovatively….(More)”.
Harnessing Science, Technology and Innovation to achieve the Sustainable Development Goals
Featured innovations for the second STI Forum: “…The theme of the 2017 High-level Political Forum on Sustainable Development (HLPF) is “Eradicating poverty and promoting prosperity in a changing world“, and the Member States have decided that the HLPF 2017 shall focus on six SDGs (1, 2, 3, 5, 9 and 14) in addition to SDG 17 that will be considered at each HLPF. In this context, the following topic may be considered for the STI Forum 2017: “Science, Technology and Innovation for a Changing World – Focus on SDGs 1, 2, 3, 5, 9, and 14“….
The second Call for Innovations was launched for the sharing of innovations that provide solutions targeted to these six SDGs. Innovators from around the world were invited to submit their scientific and technological solutions to the challenges posed by the six SDGs.The Call for Innovations is now closed. More than 110 inspiring innovations from all the globe were submitted through the Global Innovations Exchange platform.The following outstanding innovators were selected to attend the STI Forum 2017 at UNHQ and showcase their solutions:
- Missing Maps: crowdsourcing digital map creation
- Babajob: Informal Sector Jobs Marketplace
- Virtual Farmers Market
- doctHERs
- Virtual Water Prospecting Program to locate naturally desalinated self-recharging & self-replenishing Water Sources
- Ignitia
- Farmer Query System
- OMOMI
- Mobilized Construction
- Paper Airplanes
- JokkoSante, pharmacy community
- CodePhil: Digital Literacy in Rural Philippines for Sustainable Livelihoods & Community Resilience…(More)”