Open Innovation: Practices to Engage Citizens and Effectively Implement Federal Initiatives


United States Government Accountability Office: “Open innovation involves using various tools and approaches to harness the ideas, expertise, and resources of those outside an organization to address an issue or achieve specific goals. GAO found that federal agencies have frequently used five open innovation strategies to collaborate with citizens and external stakeholders, and encourage their participation in agency initiatives.

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GAO identified seven practices that agencies can use to effectively implement initiatives that involve the use of these strategies:

  • Select the strategy appropriate for the purpose of engaging the public and the agency’s capabilities.
  • Clearly define specific goals and performance measures for the initiative.
  • Identify and engage external stakeholders and potential partners.
  • Develop plans for implementing the initiative and recruiting participants.
  • Engage participants and partners while implementing the initiative.
  • Collect and assess relevant data and report results.
  • Sustain communities of interested partners and participants.

Aspects of these practices are illustrated by the 15 open innovation initiatives GAO reviewed at six selected agencies: the Departments of Energy, Health and Human Services, Housing and Urban Development, and Transportation (DOT); the Environmental Protection Agency; and the National Aeronautics and Space Administration (NASA).

For example:

• With the Asteroid Data Hunter challenge, NASA used a challenge and citizen science effort, beginning in 2014, to improve the accuracy of its asteroid detection program and develop an application for citizen scientists.

• Since 2009, DOT’s Federal Highway Administration has used an ideation initiative called Every Day Counts to identify innovations to improve highway project delivery. Teams of federal, state, local, and industry experts then implement the ideas chosen through this process….(More)”

NYC cyclists crowd-source map showing cars in bike lanes


Springwise: “Founded by a cyclist frustrated at the lack of local government action on enforcing bike safety, the Cars In Bike Lanes map geo-tags and time-stamps each contribution. New York City riders upload their photos, including a description of the cross streets where the incident occurred. License plate details are made visible, and users of the map can click to find out if a driver is a repeat offender.

The interactive map is open source, and the founder says he hopes other cities and developers customize the site for their areas. Development plans for the site will focus on increasing the numbers of cyclists using, and contributing to, it. And ideally, it will put pressure on local governments to actively enforce safety regulations designed to protect cyclists.

Cycle safety is a common urban problem, and cities around the world are designing different solutions. In The Netherlands,flashing LED lights warn cars of approaching cyclists at busy intersections. In Denmark, bikes fitted with radio frequency identification tags turn traffic lights in favor of the cyclist….(More)”

Crowdsourcing investigative journalism


Convoca in Peru: “…collaborative effort is the essence of Convoca. We are a team of journalists and programmers who work with professionals from different disciplines and generations to expose facts that are hidden by networks of power and affect the life of citizens. We bet on the work in partnership to publish findings of high impact from Peru, where the Amazon survives in almost 60% of the country, in the middle of oil exploitation, minerals and criminal activities such as logging, illegal mining and human trafficking. Fifty percent of social conflicts have as epicenter extractives areas of natural resources where the population and communities with the highest poverty rates live.

Over one year and seven months, Convoca has uncovered facts of public relevance such as the patterns of corruption and secrecy networking with journalists from Latin America and the world. The series of reports with the BRIO platform revealed the cost overruns of highways and public works in Latin American countries in the hands of Brazilian companies financed by the National Bank of Economic and Social Development (BNDES), nowadays investigated in the most notorious corruption scandal in the region, ‘Lava Jato’. This research won the 2016 Journalistic Excellence Award granted by the Inter American Press Association (SIP). On a global scale, we dove into 11 million and a half files of the ‘Panama Papers’ with more than a hundred media and organizations led by the International Consortium of Investigative Journalists (ICIJ), which allowed to undress the world of tax havens where companies and characters hide their fortune.

Our work on extractive industries ‘Excesses unpunished’ won the most important award of data journalism in the world, the Data Journalism Awards 2016, and is a finalist of the Gabriel Garcia Marquez Award which recognized the best of journalism in Latin America. We invite you to be the voice of this effort to keep publishing new reports that allow citizens to make better decisions about their destinies and compel groups of power to come clean about their activities and fulfill their commitments. So join ConBoca: The Power of Citizens Call, our first fundraising campaign alongside our readers. We believe that journalism is a public service….(More)”

How Companies Can Help Cities Close the Data Gap


Shamina Singh in Governing: “Recent advances in data analytics have revolutionized the way many companies do business. Starbucks, for example, rolls out new beverages and chooses its store locations by analyzing customer, economic and other data. And as Amazon’s customers know so well, the company makes purchase recommendations to them in real time based on items they’ve viewed or bought. So why aren’t more of our cities leveraging data in the same way to improve services for their residents?

According to a recent report by Bloomberg Philanthropies’ What Works Cities initiative, city officials say they simply lack the capacity to do so. Nearly half pointed to a shortage of staff and financial resources dedicated to gathering and evaluating data.

This gap between companies’ and cities’ ability to use data is not surprising. Businesses have invested heavily in data and analytics in recent years, and they are spending an average of $7 million annually per company on data-related activities. These investments are made with the understanding that they will improve the companies’ bottom line, and they have started paying off.

City halls, on the other hand, find themselves hamstrung when it comes to investing in data and analytics. Despite recent growth, city revenues remain below pre-recession levels, with spending demands on the rise. Furthermore, many cities face the need to balance long-term opportunity with real short-term needs. Do you hire a data scientist — who may command a salary north of $200,000 — to research strategies to reduce crime in the long run, or do you hire more police officers to keep neighborhoods safe today?….

One way companies can help is through data philanthropy, leveraging their data analytics and capabilities to advance social progress. A step beyond conventional philanthropy and traditional corporate social-responsibility initiatives, data philanthropy is a new kind of response to social issues.

There are a number of ways cities could employ data philanthropy. For starters, they could partner with relevant apps to help ameliorate deteriorating roads. In Oklahoma City, for example, potholes are a particularly serious problem. Data from Waze, the community-based mapping and navigation app, could be leveraged to build a system through which residents could report potholes, allowing city services to efficiently fill them in.

Some data-philanthropy projects are already underway. Uber, for example, recently partnered with the city of Boston in the hopes that its data could help the city improve traffic congestion and community planning. Uber donates anonymized trip data by Zip code, allowing city officials to see the date and time of a trip, its duration and distance traveled. Boston’s transportation, neighborhood development and redevelopment agencies will have access to the data, equipping them with a new tool for more-effective policymaking.

While there is demonstrated enthusiasm from cities for more effective use of data to improve their residents’ lives, cities won’t be able to close the data gap on their own. Private-sector companies must answer the call. Helped in part by the better use of data, cities can create improved, more inclusive and stronger business environments. Who would argue with that goal?…(More)”

Rethinking Society for the 21st Century


The International Panel on Social Progress: “The crisis of social-democracy in recent decades seems, in the rich countries, to have generated a decline of hope for a just society. In developing countries, the trend is now to mimic the developed countries, rather than inventing a new model, and, in spite of reduced poverty in several countries, social hardships reminiscent of the early phase of Western capitalism are widespread.

Yet neither the collapse of utopian illusions nor booming capitalism in developing countries should mean the end of the quest for justice.

Can we hope for a better society?

Social scientists have never been so well equipped to provide an answer, thanks to the development of all the relevant disciplines since WWII….

The International Panel on Social Progress (IPSP) will harness the competence of hundreds of experts about social issues and will deliver a report addressed to all social actors, movements, organizations, politicians and decision-makers, in order to provide them with the best expertise on questions that bear on social change.

The Panel will seek consensus whenever possible but will not hide controversies and will honestly present up-to-date arguments and analyses, and debates about them, in an accessible way.

The Panel will have no partisan political agenda, but will aim at restoring hope in social progress and stimulating intellectual and public debates. Different political and philosophical views may conceive of social progress in different ways, emphasizing values such as freedom, dignity, or equality.

The Panel will retain full independence from political parties, governments, and organizations with a partisan agenda.

While the Panel will primarily work for the dissemination of knowledge to all relevant actors in society, it will also foster research on the topics it will study and help to revive interest for research in social long-term prospective analysis….(More)”

IPSP Report: open for comment.

From Brexit to Colombia’s No vote: are constitutional democracies in crisis?


 in The Conversation Global: What do Colombia’s recent plebiscite and Brexit have in common? The surface similarities are clear: both referendums produced outcomes that few experts or citizens expected.

And many considered them a blow to core the social values of peace, integration, development and prosperity.

The unanticipated and widely debated results in Colombia and Great Britain – indeed, the very decision to use the mechanism of popular consultation to identify the citizenry’s will – obliges us to reflect on the future of democratic systems.

Both the British and Colombian plebiscites can be understood as the consequence, not the cause, of a crisis in representative democracy that affects not just these two countries but many others around the world.

The nature of democracy

Democracies recognise that only the people have the legitimacy to decide their destiny. But they also acknowledge that identifying the will of a collective isn’t simple: modern democracies are constitutional, which means that decisions made by the people – usually through their representatives – are limited by the content of the national constitution.

Decisions occasionally made by a constitutional assembly or by a supermajority in congress – say, to ban torture – prevent the government from authorising such action, no matter how dramatic the current social circumstance (a terrorist attack, for instance, or war), or how much a national majority favours the measure.

Constitutional rights and the rules of the democratic game cannot be modified by governments or even by a majority of the people. Democratic communities are bound by the deep constitutional commitments they’ve made to respect human rights and the rule of law.

These beliefs may, of course, be threatened by an occasional challenge. A terrorist attack that fills people with fear and resentment may make them forget, momentarily, that yesterday or two centuries ago – when they were mentally and emotionally far from this blinding, overwhelming event – they made the choice never to torture, anticipating that their desire to do so would be motivated by basic human instinct such as survival or vengeance.

That’s what a constitution is for: defining our shared basic values and goals as a nation, external factors be damned.

Decisions like the ones the Colombian and British people were asked to vote on do not represent mere political choices, such as whether to raise the sales tax or expand free trade.

They were much more akin to constitutional decisions that, depending on their outcomes, would usher in a new era in the lives of those nations. Community identity, rights, the rule of law and peace itself were some of the basic and fundamental values at stake.

The problem with plebiscites

There are many ways to make, validate, and build consensus around fundamental constitutional decisions: parliamentary super-majorities in Chile, constitutional assemblies in Argentina, or state legislature approvalin Mexico and the United States.

In some, such as the current Chilean process designed by Michelle Bachelet’s administration, the people themselves are called to deliberate constitutional choices in public forums.

And yet in the Colombian and the British cases, the government chose the riskiest of all known methods for identifying popular constitutional will. In this kind of process, complex questions are put forth in a way that makes it seem quite simple, because they must be answered in a single word: yes or no….

these difficult and deep concerns cannot be decided via a confusing question and a binary response.

Plebiscites are not necessarily democratic for those of us who believe that the justification of democracy as a superior political system superior is not because it counts heads, but because of the deliberative process that precedes decisions.

Thus, Chilean dictator Augusto Pinochet’s famous plebscita were not democratic exercises. A democratic exercise only exists when a diverse exchange of perspectives, opinions, and information can take place. The more diverse those inputs, the more legitimate the outcome of the vote.

The plebiscite constitutes the opposite of everything that we hope will happen in constitutional decision-making: the question is designed and imposed by those in power and the probability or suspicion that their formulation is biased is very high.

What’s more, public deliberation about the question may happen, but it’s not a certainty. Are people talking to their neighbours? Are they developing their position and hearing alternative approaches, which is the best way to make an educated decision?…

Constitutional decisions, which is to say the decisions political communities make rarely but carefully over the course of their history – what Bruce Ackerman calls “constitutional moments” – cannot be decided by plebiscite.

The popular will is too elusive for us to fool ourselves into thinking we can capture it with a single question….(More)”

Sustainable Smart Cities: Creating Spaces for Technological, Social and Business Development


Book edited by Peris-Ortiz, Marta, Bennett, Dag, and Pérez-Bustamante Yábar, Diana: “This volume provides the most current research on smart cities. Specifically, it focuses on the economic development and sustainability of smart cities and examines how to transform older industrial cities into sustainable smart cities.  It aims to identify the role of the following elements in the creation and management of smart cities:

  • Citizen participation and empowerment
  • Value creation mechanisms
  • Public administration
  • Quality of life and sustainability
  • Democracy
  • ICT
  • Private initiatives and entrepreneurship

Regardless of their size, all cities are ultimately agglomerations of people and institutions. Agglomeration economies make it possible to attain minimum efficiencies of scale in the organization and delivery of services. However, the economic benefits do not constitute the main advantage of a city. A city’s status rests on three dimensions: (1) political impetus, which is the result of citizens’ participation and the public administration’s agenda; (2) applications derived from technological advances (especially in ICT); and (3) cooperation between public and private initiatives in business development and entrepreneurship. These three dimensions determine which resources are necessary to create smart cities. But a smart city, ideal in the way it channels and resolves technological, social and economic-growth issues, requires many additional elements to function at a high-performance level, such as culture (an environment that empowers and engages citizens) and physical infrastructure designed to foster competition and collaboration, encourage new ideas and actions, and set the stage for new business creation. …(More)”.

Seeing Cities Through Big Data


Book edited by Thakuriah, Piyushimita (Vonu), Tilahun, Nebiyou, and Zellner, Moira: “… introduces the latest thinking on the use of Big Data in the context of urban systems, including  research and insights on human behavior, urban dynamics, resource use, sustainability and spatial disparities, where it promises improved planning, management and governance in the urban sectors (e.g., transportation, energy, smart cities, crime, housing, urban and regional economies, public health, public engagement, urban governance and political systems), as well as Big Data’s utility in decision-making, and development of indicators to monitor economic and social activity, and for urban sustainability, transparency, livability, social inclusion, place-making, accessibility and resilience…(More)”

Public Administration: A Very Short Introduction


Book by Stella Z. Theodoulou and Ravi K. Roy: “In a modern democratic nation, everyday life is shaped by the decisions of those who manage and administer public policies. This Very Short Introduction provides a practical insight into the development and delivery of the decisions that shape how individuals, and society as a whole, live and interact.

  • Covers all areas of public administration, including public safety, social welfare, public transport and state provided education
  • Offers a global perspective, drawing on real case studies taken from a wide array of countries
  • Considers the issues and challenges which confront the public sector worldwide….(More)”

Data Revolutionaries: Routine Administrative Data Can Be Sexy Too


Sebastian Bauhoff at Center for Global Development: “Routine operational data on government programs lack sexiness, and are generally not trendy withData Revolutionaries. But unlike censuses and household surveys, routine administrative data are readily available at low cost, cover key populations and service providers, and are generally at the right level of disaggregation for decision-making on payment and service delivery. Despite their potential utility, these data remain an under-appreciated asset for generating evidence and informing policy—a particularly egregious omission given that developing countries can leapfrog old, inefficient approaches for more modern methods to collect and manage data. Verifying receipt of service via biometric ID and beneficiary fingerprint at the point of service? India’s already doing it.

To better make the case for routine data, two questions need to be answered—what exactly can be learned from these data and how difficult are they to use?

In a paper just published in Health Affairs with collaborators from the World Bank and the Government of India, we probed these questions using claims data from India’s National Health Insurance Program, Rashtriya Swasthya Bima Yojana (RSBY). Using the US Medicare program as a comparison, we wondered whether reimbursement claims data that RSBY receives from participating hospitals could be used to study the quality of care provided. The main goal was to see how far we could push on an example dataset of hospital claims from Puri, a district in Orissa state.

Here’s what we learned…(More)”