The Value of Open Governance: Adaptive Learning and Development


Alan Hudson at Global Policy:Open governance is governance that puts into practice principles of transparency, participation and accountability. Proponents of open governance tend to make their case on the basis of two sets of arguments. Normative, or intrinsic value, arguments hold that open governance is a good thing in itself. The idea here is that people have a right to open governance, regardless of its outcomes. Instrumental, or extrinsic value, arguments make the case that open governance is important because it contributes to better outcomes; less corruption, lower poverty, greater prosperity, for instance.

Both sets of arguments have their weaknesses. My aim in this post is to outline these vulnerabilities and then to suggest an alternative way of thinking about the value of open governance, a conceptual framework that has practical implications for those of us working to harness the potential of open governance.

On the intrinsic side, the idea that open governance, or rights, are good things in themselves is questionable. Normative arguments can be useful, but not everyone thinks that the same things are “good” (see my post on moving “beyond the Good Governance mantra” for more). This is particularly problematic when normative arguments are made about the form that governance should take, rather than the functions that it should enable (see Matt Andrews on “hippos in the Sahara”). On the extrinsic side, the evidence about whether more open governance leads to better development outcomes remains decidedly patchy, despite substantial investments in exploring “what works”. We need, I would argue, to think not just harder, but also differently, about the ways in which open processes of governance can make a difference.

In some cases, organizations (including Global Integrity at times) hedge their bets, asserting both that citizens have a right to open governance and that open governance can lead to better development outcomes. This can be a reasonable argument to make, and may have some pragmatic benefits, but it has led to a situation where the theory of change about how open governance can contribute to better development outcomes remains unclear and under-examined. This has contributed to unrealistic expectations being placed on the open governance agenda, and complicates the task of marshaling the evidence to assess what works in order to inform more effective action. On the ground this can mean that investments in supporting the open governance agenda are misdirected and fail to deliver the expected benefits….

Open governance matters, not because it is a good thing in itself, or because it leads directly to better development outcomes (it rarely does). Instead, open governance matters because it enhances the ability of communities, to try, learn and adapt their way towards better development outcomes. This, it should be noted, is always about using evidence to navigate and engage with the prevailing political dynamics….(More)”

Research Consortium on the Impact of Open Government Processes


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“Mounting anecdotal evidence supports the case for open government. Sixty-nine national governments andcounting have signed on as participants in the Open Government Partnership, committing to rethinking theway they engage with citizens, while civil society organizations (CSOs) are increasingly demanding andbuilding mechanisms for this shift.Yet even as the open government agenda gains steam, relatively littlesystematic research has been done to examine the ways different types and sequences of reforms haveplayed out in various contexts, and with what impact. This is due in part to the newness of the field, but alsoto the challenges in attributing specific outcomes to any governance initiative. While acknowledging that thesearch for cookie-cutter “best practices” is of limited value, there is no doubt that reform-minded actorscould benefit from a robust analytical framework and more thorough understanding of experiences indifferent contexts to date.

To address these knowledge gaps, and to sharpen our ways of thinking about the difference that opengovernment processes can make, a range of public, academic, and advocacy organizations established aresearch consortium to convene actors, leverage support, and catalyze research. Its founding members areGlobal Integrity,The Governance Lab @ NYU (The GovLab), the World Bank’s Open Government GlobalSolutions Group, Open Government Partnership Support Unit, and Results for Development Institute. TheConsortium aims to build on existing research – including but not limited to the work of existing researchnetworks such as the MacArthur Foundation Research Network on Opening Governance – to improve ourunderstanding of the effectiveness and impact of open government reforms. That is, to what extent andthrough which channels do such reforms actually improve transparency, accessibility, and accountability; how does this play out differently in different contexts; and can we trace tangible improvements in the livesof citizens to these measures…..

Countries participating in the Open Government Partnership have signed on to the view that opengovernment is intrinsically good in terms of strengthening civic participation and democratic processes.Governments are also increasingly looking at such initiatives through a return-on-investment (ROI) lens: dosuch reforms lead to cost savings that allow them to allocate and spend resources more efficiently on publicservices? Does the availability and accessibility of open government data create economic opportunities,including jobs and new businesses? The Consortium is excited to support innovative research aimed atunderstanding the extent to which reforms deliver, not only in terms of open governance itself, but also interms of improved public sector performance and service delivery gains. This focus will also help theConsortium identify research-driven stories of the impact that open governance reforms are having….(More)”

A Government of the Future


White House Fact Sheet on The President’s Fiscal Year 2017 Budget: “…The President is committed to driving last­ing change in how Government works – change that makes a significant, tangible, and positive difference in the economy and the lives of the American people. Over the past seven years, the Administration has launched successful efforts to modernize and improve citizen-facing services, eliminate wasteful spending, reduce the Federal real property footprint, improve the use of evidence to improve program performance, and spur innova­tion in the private sector by opening to the public tens of thousands of Federal data sets and inno­vation assets at the national labs.

Supporting the President’s Management Agenda. The Budget includes investments to continue driving the President’s Management Agenda by improving the service we provide to the American public; leveraging the Federal Government’s buying power to bring more value and efficiency to how we use taxpayer dollars; opening Government data and research to the private sector to drive innovation and economic growth; promoting smarter information technology; modernizing permitting and environmental review processes; creating new Idea Labs to support employees with promising ideas; and, attracting and retaining the best talent in the Federal workforce.

Supporting Digital Service Delivery for Citizens. In 2014 the Administration piloted the U.S. Digital Service, a unit of innovators, entrepreneurs, and engineers. This team of America’s best digital experts has worked in collaboration with Federal agencies to implement streamlined and effective digital technology practices on the Nation’s highest priority programs. This work includes collaborating with the Department of Education to launch the new College Scorecard to give stu­dents, parents, and their advisors most reliable national data to help with college choice and supporting the U.S. Citizenship and Immigration Services (USCIS) transition to launch the new myUSCIS which makes it easier for users to access information about the immigration process and immigration ser­vices. To institutionalize the dramatic improve­ments that this approach has demonstrated, the Budget supports the Administration’s aggressive goal of hiring and placing 500 top technology and design experts to serve in the Government by January 2017.

Strengthening Federal Cybersecurity. As outlined above, the Budget provides $19 billion in resources for cybersecurity. This includes the creation of a new $3.1 billion revolving fund, the Information Technology Modernization Fund (ITMF), to retire the Government’s antiquated IT systems and transition to more secure and efficient modern IT systems, funding to streamline governance and secure Federal networks, and investments to strengthen the cybersecurity workforce and cybersecurity education across society.

Building Evidence and Encouraging Innovation. The President has made it clear that policy decisions should be driven by evidence so that the Federal government can do more of what works and less of what does not. The Administration’s evidence-based approaches have resulted in important gains in areas ranging from reducing veteran homelessness, to improving educational outcomes, to enhancing the effectiveness of international development programs. The Budget invests in expanding evidence-based approaches, developing and testing effective practices, and enhancing government’s capacity to build and use evidence, in particular by expanding access to administrative data and further developing Federal, State, local, and tribal data infrastructure.

Reorganizing Government to Succeed in the Global Economy. The Budget also includes proposals to consolidate and reorganize Government agencies to make them leaner and more efficient, and it increases the use of evidence and evaluation to ensure that taxpayer dollars are spent wisely on programs that work….(More). See also President Barack Obama’s FY 2017 Budget for the U.S. Government

New Tools for Collaboration: The Experience of the U.S. Intelligence Community


IBM Center for Business of Government: “This report is intended for an audience beyond the U.S. Intelligence Community—senior managers in government, their advisors and students of government performance who are interested in the progress of collaboration in a difficult environment. …

The purpose of this report is to learn lessons by looking at the use of internal collaborative tools across the Intelligence Community. The initial rubric was tools, but the real focus is collaboration, for while the tools can enable, what ultimately matters are policies and practices interacting with organizational culture. It looks for good practices to emulate. The ultimate question is how and how much could, and should, collaborative tools foster integration across the Community. The focus is analysis and the analytic process, but collaborative tools can and do serve many other functions in the Intelligence Community—from improving logistics or human resources, to better connecting collection and analysis, to assisting administration and development, to facilitating, as one interlocutor put it, operational “go” decisions. Yet it is in the analytic realm that collaboration is both most visible and most rubs against traditional work processes that are not widely collaborative.

The report defines terms and discusses concepts, first exploring collaboration and coordination, then defining collaborative tools and social media, then surveying the experience of the private sector. The second section of the report uses those distinctions to sort out the blizzard of collaborative tools that have been created in the various intelligence agencies and across them. The third section outlines the state of collaboration, again both within agencies and across them. The report concludes with findings and recommendations for the Community. The recommendations amount to a continuum of possible actions in making more strategic what is and will continue to be more a bottom-up process of creating and adopting collaborative tools and practices….(More)”

The Metric Tide


Book by James Wilsdon: Metrics evoke a mixed reaction from the research community. A commitment to using data and evidence to inform decisions makes many of us sympathetic, even enthusiastic, about the prospect of granular, real-time analysis of our own activities. Yet we only have to look around us, at the blunt use of metrics to be reminded of the pitfalls. Metrics hold real power: they are constitutive of values, identities and livelihoods.

How to exercise that power to positive ends is the focus of this book. Using extensive evidence-gathering, analysis and consultation, the authors take a thorough look at potential uses and limitations of research metrics and indicators. They explore the use of metrics across different disciplines, assess their potential contribution to the development of research excellence and impact and consider the changing ways in which universities are using quantitative indicators in their management systems. Finally, they consider the negative or unintended effects of metrics on various aspects of research culture.

Including an updated introduction from James Wilsdon, the book proposes a framework for responsible metrics and makes a series of targeted recommendations to show how responsible metrics can be applied in research management, by funders, and in the next cycle of the Research Excellence Framework.

The metric tide is certainly rising.  Unlike King Canute, we have the agency and opportunity – and in this book, a serious body of evidence – to influence how it washes through higher education and research….(More)”.

How to use research evidence to improve your work


NESTA: “We’re pleased to announce the launch of the latest publication in our series of practice guides – Using Research Evidence. Created by the Alliance for Useful Evidence and Nesta, the guide has been designed to help you improve the way you work by using evidence effectively.

Evidence can help you make better decisions. Whether it’s in a police station, a school classroom or the boardroom of a charity, using research-based evidence can help improve outcomes. It is helpful not only in frontline service-delivery, but also in creating smarter organisations – charities, local authorities, government departments – and in developing national policies or charity campaigns.

It is also useful not only to you as a decision-maker, but to the citizens, voters, donors and wider public you are trying to support. Evidence can show if your services are working (or failing), save money, and align services with public needs.

The guide is aimed at those working in government, charities, voluntary organisations, professional membership bodies and local authorities. It will help you to:

  • Learn about evidence-informed decision-making, and why research is an essential element of it.

  • Understand the different scenarios in which using evidence can help you, as well as the types of evidence you might need at different stages of development.

  • Explore different types of evidence, how to choose the most appropriate and how to judge its quality.

  • Get advice on finding the right evidence to support your case, and how to get your message across once you have it….

Download the report here.”

Platform for Mumbai’s slum entrepreneurs


Springwise: “We recently saw an initiative that empowered startup talent in a Finnish refugee camp, and now Design Museum Dharavi is a mobile museum that will provide a platform for makers in the Mumbai neighborhood.

The initiative is a brainchild of artist Jorge Rubio and Creative Industries Fund NL. Taking the model of a pop-up, it will stop at various locations throughout the neighborhood. Despite being an ‘informal settlement’, Dharavi is famed for producing very little waste due to a culture of recycling and repurposing. The mobile museum will showcase local makers, enable them to connect with potential clients and run workshops, ultimately elevating the global social perception towards life in the so-called ‘slums’. Home to over a million people, Dharavi has the additional tourism pull from appearing on the film Slumdog Millionaire…..(More)”

Innovating and changing the policy-cycle: Policy-makers be prepared!


Marijn Janssen and Natalie Helbig in Government Information Quarterly: “Many policy-makers are struggling to understand participatory governance in the midst of technological changes. Advances in information and communication technologies (ICTs) continue to have an impact on the ways that policy-makers and citizens engage with each other throughout the policy-making process. A set of developments in the areas of opening government data, advanced analytics, visualization, simulation, and gaming, and ubiquitous citizen access using mobile and personalized applications is shaping the interactions between policy-makers and citizens. Yet the impact of these developments on the policy-makers is unclear. The changing roles and need for new capabilities required from the government are analyzed in this paper using two case studies. Salient new roles for policy-makers are outlined focused on orchestrating the policy-making process. Research directions are identified including understand the behavior of users, aggregating and analyzing content from scattered resources, and the effective use of the new tools. Understanding new policy-makers roles will help to bridge the gap between the potential of tools and technologies and the organizational realities and political contexts. We argue that many examples are available that enable learning from others, in both directions, developed countries experiences are useful for developing countries and experiences from the latter are valuable for the former countries…(More)”

The Smart City and its Citizens


Paper by Carlo Francesco Capra on “Governance and Citizen Participation in Amsterdam Smart City…Smart cities are associated almost exclusively with modern technology and infrastructure. However, smart cities have the possibility to enhance the involvement and contribution of citizens to urban development. This work explores the role of governance as one of the factors influencing the participation of citizens in smart cities projects. Governance characteristics play a major role in explaining different typologies of citizen participation. Through a focus on Amsterdam Smart City program as a specific case study, this research examines the characteristics of governance that are present in the overall program and within a selected sample of projects, and how they relate to different typologies of citizen participation. The analysis and comprehension of governance characteristics plays a crucial role both for a better understanding and management of citizen participation, especially in complex settings where multiple actors are interacting….(More)”

Transparency, accountability, and technology


Shanthi Kalathil at Plan International: “The recently launched Sustainable Development Goals have kicked off a renewed development agenda that features, among other things, a dedicated emphasis on peace, justice, and strong institutions. This emphasis, encapsulated in Goal #16, contains several sub-priorities, including reducing corruption; developing effective, accountable, and transparent institutions; ensuring inclusive, participatory, and representative decision-making; and ensuring access to information.

Indeed, the governance-related Goals merely stamp an official imprimatur on what have now become key buzzwords in development. Naturally, where there are buzzwords, there are “tools.” In many cases, those “tools” turn out to be information and communications technologies, and the data flows they facilitate. It’s no wonder, then, that technology has been embraced by the development community as a crucial component of the global accountability and transparency “toolkit.”

Certainly, information and communication technology for development (ICT4D) has long been a part of the development conversation. More recently, ICTs have emerged prominently in the context of good governance, transparency, and accountability. Yet – despite a growing number of studies and evaluations – there hasn’t been a field-wide deeper reckoning with technology’s role in fostering accountability. Technology often seems to promise greater transparency and empowered citizen voice, fitting seamlessly into broader goals of good governance for development. Yet the actual track record of many initiatives has been spotty, and dedicated examination has been sparse (although efforts are underway to change this). That hasn’t stemmed the enthusiasm to press ahead with tech-related applications and open-data-everything; if anything, calls for more critical examination are often treated as mere bumps on the road to progress.

One problem with the “tool for accountability” frame is that it minimizes the political, economic, and social ramifications of technology itself, including the complex web of laws, regulation, culture, norms, and power relations that accompany any form of communication. This means that, while many of these projects tackle the accountability piece using the recommended political economy lens, there is no corresponding emphasis on the communications and/or technology side of the equation. Referring to technology primarily as a “tool” to facilitate aspects of good governance, accountability, or transparency reinforces the idea that it’s merely a widget, one that doesn’t carry its own complexities. It subsumes technology as a means to a broader end, and in doing so, minimizes its ramifications. This, in turn, can lead to unintended or unsustainable outcomes.

Perhaps the answer, then, is to view accountability projects that employ technology in a different way. It’s time to ditch the “tech toolkit,” and instead embrace the emergence of a truly hybrid field with its own unique political economy. This will require a deeper engagement with the power relations that accompany the introduction of technology, and is likely to illuminate a host of issues that currently lie hidden in the planning stage and beyond. This deeper engagement will also require a rethink of current design, monitoring, and evaluation practices; so, for example, in addition to understanding the accountability challenge in question, program design will have to incorporate an equally substantive analysis of the political economy of the proposed ICT intervention, including stakeholders, potential obstacles, and an examination of all possible outcomes (intended or otherwise). While this will require substantial effort, by moving beyond the toolkit approach, we may be able to engage holistically with transparency, accountability, AND technology in ways that could lead to more sustained development impact. (Read the Report)