The GovLab Academy: A Community and Platform for Learning and Teaching Governance Innovations


Press Release: “Today the Governance Lab (The GovLab) launches The GovLab Academy at the Open Government Partnership Annual Meeting in London.
Available at www.thegovlabacademy.org, the Academy is a free online community for those wanting to teach and learn how to solve public problems and improve lives using innovations in governance. A partnership between The GovLab  at New York University and MIT Media Lab’s Online Learning Initiative, the site launching today offers curated videos, podcasts, readings and activities designed to enable the purpose driven learner to deepen his or her practical knowledge at her own pace.
The GovLab Academy is funded by a grant from the John S. and James L. Knight Foundation. “The GovLab Academy addresses a growing need among policy makers at all levels – city, federal and global – to leverage advances in technology to govern differently,” says Carol Coletta, Vice President of Community and National Initiatives at the Knight Foundation.  “By connecting the latest technological innovations to a community of willing mentors, the Academy has the potential to catalyze more experimentation in a sector that badly needs it.”
Initial topics include using data to improve policymaking and cover the role of big data, urban analytics, smart disclosure and open data in governance. A second track focuses on online engagement and includes practical strategies for using crowdsourcing to solicit ideas, organize distributed work and gather data.  The site features both curated content drawn from a variety of sources and original interviews with innovators from government, civil society, the tech industry, the arts and academia talking about their work around the world implementing innovations in practice, what worked and what didn’t, to improve real people’s lives.
Beth Noveck, Founder and Director of The GovLab, describes its mission: “The Academy is an experiment in peer production where every teacher is a learner and every learner a teacher. Consistent with The GovLab’s commitment to measuring what works, we want to measure our success by the people contributing as well as consuming content. We invite everyone with ideas, stories, insights and practical wisdom to contribute to what we hope will be a thriving and diverse community for social change”.”

Are We Puppets in a Wired World?


Sue Halpern in The New York Review of Books: “Also not obvious was how the Web would evolve, though its open architecture virtually assured that it would. The original Web, the Web of static homepages, documents laden with “hot links,” and electronic storefronts, segued into Web 2.0, which, by providing the means for people without technical knowledge to easily share information, recast the Internet as a global social forum with sites like Facebook, Twitter, FourSquare, and Instagram.
Once that happened, people began to make aspects of their private lives public, letting others know, for example, when they were shopping at H+M and dining at Olive Garden, letting others know what they thought of the selection at that particular branch of H+M and the waitstaff at that Olive Garden, then modeling their new jeans for all to see and sharing pictures of their antipasti and lobster ravioli—to say nothing of sharing pictures of their girlfriends, babies, and drunken classmates, or chronicling life as a high-paid escort, or worrying about skin lesions or seeking a cure for insomnia or rating professors, and on and on.
The social Web celebrated, rewarded, routinized, and normalized this kind of living out loud, all the while anesthetizing many of its participants. Although they likely knew that these disclosures were funding the new information economy, they didn’t especially care…
The assumption that decisions made by machines that have assessed reams of real-world information are more accurate than those made by people, with their foibles and prejudices, may be correct generally and wrong in the particular; and for those unfortunate souls who might never commit another crime even if the algorithm says they will, there is little recourse. In any case, computers are not “neutral”; algorithms reflect the biases of their creators, which is to say that prediction cedes an awful lot of power to the algorithm creators, who are human after all. Some of the time, too, proprietary algorithms, like the ones used by Google and Twitter and Facebook, are intentionally biased to produce results that benefit the company, not the user, and some of the time algorithms can be gamed. (There is an entire industry devoted to “optimizing” Google searches, for example.)
But the real bias inherent in algorithms is that they are, by nature, reductive. They are intended to sift through complicated, seemingly discrete information and make some sort of sense of it, which is the definition of reductive.”
Books reviewed:

A Data Revolution for Poverty Eradication


Report from devint.org: “The High Level Panel on the Post–2015 Development Agenda called for a data revolution for sustainable development, with a new international initiative to improve the quality of statistics and information available to citizens. It recommended actively taking advantage of new technology, crowd sourcing, and improved connectivity to empower people with information on the progress towards the targets. Development Initiatives believes there a number of steps that should be put in place in order to deliver the ambition set out by the Panel.
The data revolution should be seen as a basis on which greater openness and a wider transparency revolution can be built. The openness movement – one of the most exciting and promising developments of the last decade – is starting to transform the citizen-state compact. Rich and developing country governments are adapting the way they do business, recognising that greater transparency and participation leads to more effective, efficient, and equitable management of scarce public resources. Increased openness of data has potential to democratise access to information, empowering individuals with the knowledge they need to tackle the problems that they face. To realise this bold ambition, the revolution will need to reach beyond the niche data and statistical communities, sell the importance of the revolution to a wide range of actors (governments, donors, CSOs and the media) and leverage the potential of open data to deliver more usable information”

From open data to open democracy


Article by : “Such debates further underscore the complexities of open data and where it might lead. While open data may be viewed by some inside and outside government as a technically-focused and largely incremental project based upon information formatting and accessibility (with the degree of openness subject to a myriad of security and confidentiality provisions), such an approach greatly limits its potential. Indeed, the growing ubiquity of mobile and smart devices, the advent of open source operating systems and social media platforms, and the growing commitment by governments themselves to expansive public engagement objectives, all suggest a widening scope.
Yet, what will incentivize the typical citizen to access open data and to partake in collective efforts to create public value? It is here where our digital culture may well fall short, emphasizing individualized service and convenience at the expense of civic responsibility and community-mindedness. For one American academic, this “citizenship deficit” erodes democratic legitimacy and renders our politics more polarized and less discursive. For other observers in Europe, notions of the digital divide are giving rise to new “data divides.”
The politics and practicalities of data privacy often bring further confusion. While privacy advocates call for greater protection and a culture of data activism among Internet users themselves, the networked ethos of online communities and commercialization fuels speed and sharing, often with little understanding of the ramifications of doing so. Differences between consumerism and citizenship are subtle yet profoundly important, while increasingly blurred and overlooked.
A key conundrum provincially and federally, within the Westminster confines of parliamentary democracy, is that open data is being hatched mainly from within the executive branch, whereas the legislative branch watches and withers. In devising genuine democratic openness, politicians and their parties must do more than post expenses online: they must become partners and advocates for renewal. A lesson of open source technology, however, is that systemic change demands an informed and engaged civil society, disgruntled with the status quo but also determined to act anew.
Most often, such actions are highly localized, even in a virtual world, giving rise to the purpose and meaning of smarter and more intelligent communities. And in Canada it bears noting that we see communities both large and small embracing open data and other forms of online experimentation such as participatory budgeting. It is often within small but connected communities where a virtuous cycle of online and in-person identities and actions can deepen and impact decision-making most directly.
How, then, do we reconcile traditional notions of top-down political federalism and national leadership with this bottom-up approach to community engagement and democratic renewal? Shifting from open data to open democracy is likely to be an uneven, diverse, and at times messy affair. Better this way than attempting to ordain top-down change in a centralized and standardized manner.”

The New Eye of Government: Citizen Sentiment Analysis in Social Media


New paper by R. Arunachalam and S. Sarkar: “Governments across the world facing unique challenges today than ever before. In recent time, Arab Spring
phenomenon is an example of how Governments can be impacted if they ignore citizen sentiment. It is a growing trend that Governments are trying to move closer to the citizen-centric model, where the priorities and services would be driven according to citizen needs rather than Government capability. Such trends are
forcing the Governments in rethinking and reshaping their policies in citizen interactions. New disruptive technologies like cloud, mobile etc. are opening new opportunities to the Governments to enable innovations in such interactions.
The advent of Social Media is a recent addition to such disruptive socio-technical enablers. Governments are fast realizing that it can be a great vehicle to get closer to the citizens. It can provide deep insight in what citizens want. Thus, in the current gloomy climate of world economy today, Governments can reorganize and reprioritize the allocation limited funds, thereby creating maximum impact on citizens’ life. Building such insight is a non-trivial task because of the huge
volume of information that social media can generate. However, Sentiment Analysis or Opinion Mining can be a useful vehicle in this journey.
In this work, we presented a model and case study to analyze citizen sentiment from social media in helping the Governments to take decisions.”

Bright Spots of open government to be recognised at global summit


Press Release of the UK Cabinet Office: “The 7 shortlisted initiatives vying for the Bright Spots award show how governments in Open Government Partnership countries are working with citizens to sharpen governance, harness new technologies to increase public participation and improve government responsiveness.
At the Open Government Partnership summit in London on 31 October 2013 and 1 November 2013, participants will be able to vote for one of the shortlisted projects. The winning project – the Bright Spot – will be announced in the summit’s final plenary session….
The shortlisted entries for the Bright Spots prize – which will be awarded at the London summit – are:

  • Chile – ChileAtiende

The aim of ChileAtiende has been to simplify government to citizens by providing a one-stop shop for accessing public services. Today, ChileAtiende has more than 190 offices across the whole country, a national call centre and a digital platform, through which citizens can access multiple services and benefits without having to navigate multiple government offices.

  • Estonia – People’s Assembly

The People’s Assembly is a deliberative democracy tool, designed to encourage input from citizens on the government’s legislative agenda. This web-based platform allows ordinary citizens to propose policy solutions to problems including fighting corruption. Within 3 weeks, 1,800 registered users posted nearly 6,000 ideas and comments. Parliament has since set a timetable for the most popular proposals to be introduced in the formal proceedings.

  • Georgia – improvements to the Freedom of Information Act

Civil society organisations in Georgia have successfully used the government’s participation in OGP to advocate improvements to the country’s Freedom of Information legislation. Government agencies are now obliged to proactively publish information in a way that is accessible to anyone, and to establish an electronic request system for information.

  • Indonesia – complaints portal

LAPOR! (meaning “to report” in Indonesian) is a social media channel where Indonesian citizens can submit complaints and enquiries about development programmes and public services. Comments are transferred directly to relevant ministries or government agencies, which can respond via the website. LAPOR! now has more than 225,350 registered users and receives an average of 1,435 inputs per day.

  • Montenegro – Be Responsible app

“Be Responsible” is a mobile app that allows citizens to report local problems – from illegal waste dumps, misuse of official vehicles and irregular parking, to failure to comply with tax regulations and issues over access to healthcare and education.

  • Philippines – citizen audits

The Citizen Participatory Audit (CPA) project is exploring ways in which citizens can be directly engaged in the audit process for government projects and contribute to ensuring greater efficiency and effectiveness in the use of public resources. 4 pilot audits are in progress, covering public works, welfare, environment and education projects.

  • Romania – transparency in public sector recruitment

The PublicJob.ro website was set up to counter corruption and lack of transparency in civil service recruitment. PublicJob.ro takes recruitment data from public organisations and e-mails it to more than 20,000 subscribers in a weekly newsletter. As a result, it has become more difficult to manipulate the recruitment process.”

Building a Smarter City


PSFK: “As cities around the world grow in size, one of the major challenges will be how to make city services and infrastructure more adaptive and responsive in order to keep existing systems running efficiently, while expanding to accommodate greater need. In our Future Of Cities report, PSFK Labs investigated the key trends and pressing issues that will play a role in shaping the evolution of urban environments over the next decade.

A major theme identified in the report is Sensible Cities, which is bringing intelligence to the city and its citizens through the free flow of information and data, helping improve both immediate and long term decision making. This theme consists of six key trends: Citizen Sensor Networks, Hyperlocal Reporting, Just-In-Time Alerts, Proximity Services, Data Transparency, and Intelligent Transport.

The Citizen Sensor Networks trend described in the Future Of Cities report highlights how sensor-laden personal electronics are enabling everyday people to passive collect environmental data and other information about their communities. When fed back into centralized, public databases for analysis, this accessible pool of knowledge enables any  interested party to make more informed choices about their surroundings. These feedback systems require little infrastructure, and transform people into sensor nodes with little effort on their part. An example of this type of network in action is Street Bump, which  is a crowdsourcing project that helps residents improve their neighborhood streets by collecting data around real-time road conditions while they drive. Using the mobile application’s motion- detecting accelerometer, Street Bump is able to sense when a bump is hit, while the phone’s GPS records and transmits the location.

retio-app

The next trend of Hyperlocal Reporting describes how crowdsourced information platforms are changing the top-down nature of how news is gathered and disseminated by placing reporting tools in the hands of citizens, allowing any individual to instantly broadcast about what is important to them. Often using mobile phone technology, these information monitoring systems not only provide real-time, location specific data, but also boost civic engagement by establishing direct channels of communication between an individual and their community. A good example of this is Retio, which is a mobile application that allows Mexican citizens to report on organized crime and corruption using social media. Each issue is plotted on a map, allowing users and authorities to get an overall idea of what has been reported or narrow results down to specific incidents.

.openspending

Data Transparency is a trend that examines how city administrators, institutions, and companies are publicly sharing data generated within their systems to add new levels of openness and accountability. Availability of this information not only strengthens civic engagement, but also establishes a collaborative agenda at all levels of government that empowers citizens through greater access and agency. For example, OpenSpending is a mobile and web-based application that allows citizens in participating cities to examine where their taxes are being spent through interactive visualizations. Citizens can review their personal share of public works, examine local impacts of public spending, rate and vote on proposed plans for spending and monitor the progress of projects that are or are not underway…”

GitHub and Government


New site: “Make government better, together. Stories of open source, open data, and open government.
This site is an open source effort to showcase best practices of open sourcing government. See something that you think could be better? Want to submit your own story? Simply fork the project and submit a pull request.

Ready to get started on GitHub? Here are some ideas that are easy to get your feet wet with.

Feedback Repository

GitHub’s about connecting with developers. Whether you’re an API publishing pro, or just getting started, creating a “feedback” repository can go a long way to connect your organization with the community. Get feedback from current and potential data consumers by creating a specific repository for them to contribute ideas and suggestions for types of data or other information they’d like to see opened. Here’s how:

  1. Create a new repository
    • Choose your organization as the Owner
    • Name the repository “feedback” or similar
    • Click the checkbox to automatically create a README.md file
  2. Set up your Readme
    • Click README.md within your newly created repository
    • Click Edit
    • Introduce yourself, describe why you’ve joined GitHub, what you’re hoping to do and what you’d like to learn from the development community. Encourage them to leave feedback through issues on the repository.

Sample text for your README.md:

# City of Gotham Feedback
We've just joined GitHub and want to know what data would be interesting to our development community?
Leave us comments via issues!

Open source a Dataset

Open sourcing a dataset can be as simple as uploading a .csv to GitHub and letting people know about it. Rather than publishing data as a zip file on your website or an FTP server, you can add the files through the GitHub.com web interface, or via the GitHub for Windows or GitHub for Mac native clients. Create a new repository to store your datasets – in many cases, it’s as easy as drag, drop, sync.
GitHub can host any file type (although open, non-binary files like .csvs tend to work best). Plus, GitHub supports rendering certain open data formats interactively such as the popular geospacial .geojson format. Once uploaded, citizens can view the files, and can even open issues or submit pull requests with proposed fixes.

Explore Open Source Civic Apps

There are many open source applications freely available on GitHub that were built just for government. Check them out, and see if it fits a need. Here are some examples:

  • Adopt-a – This open source web app was created for the City of Boston in 2011 by Code for America fellows. It allows residents to “adopt” a hydrant and make sure it’s clear of snow in the winter so that emergency crews can locate them when needed. It has since been adopted in Chicago (for sidewalks), Seattle (for storm drains), and Honolulu (for tsunami sirens).
  • StreetMix – Another creation of Code for America fellows (2013) this website, www.streetmix.net, allows anyone to create street sections in a way that is not only beautiful but educational, too. No downloading, no installing, no paying – make and save your creations right at the website. Great for internal or public community planning meetings.
  • We The PeopleWe The People, the White House’s petitions application hosted at petitions.whitehouse.gov is a Drupal module to allow citizens to submit and digitally sign petitions.

Open source something small

Chances are you’ve got something small you can open source. Check in with your web or new media team, and see if they’ve got something they’ve been dying to share or blog about, no matter how small. It can be snippet of analytics code, or maybe a small script used internally. It doesn’t even have to be code.
Post your website’s privacy policy, comment moderation policy, or terms of service and let the community weigh in before your next edit. No matter how small it is, getting your first open source project going is a great first step.

Improve an existing project

Does you agency use an existing open source project to conduct its own business? Open an issue on the project’s repository with a feature request or a bug you spot. Better yet, fork the project, and submit your improvements. Even if it’s one or two lines of code, such examples are great to blog about to showcase your efforts.
Don’t forget, this site is an open source project, too. Making an needed edit is another great way to get started.”

Free Software Ties the Internet of Things Together


Rachel Metz in MIT Technology Review: “OpenRemote is an open-source Internet of Things platform that could help spur smarter homes and cities.
If you buy several Internet-connected home gadgets—say, a “smart” thermostat, “smart” door lock, and “smart” window blinds—you’ll likely have to control each one with a separate app, meaning it exists in its own little silo.
That’s not how Elier Ramirez does it. In his home, an iPad app controls his lights, ceiling fans, and TV and stereo. Pressing a single button within the app can shut off all his lights and gadgets when he leaves.
Ramirez can tap a lamp in an image to turn an actual lamp off and on in his apartment, and at the same time he’ll see the picture on the tablet’s screen go dark or become illuminated. Ramirez also set up a presence-sensing feature that uses his cell phone to determine if he’s home (it checks whether or not he has connected to his home Wi-Fi network). This can automatically turn on the lights if he’s there. Ramirez runs the whole setup from a small computer in his home.
The software behind all this interconnection comes from a company called OpenRemote, which is plugging away on an open-source software platform for linking Internet-connected gadgets, making it easier to control all kinds of smart home devices, regardless of who made them. And it makes it easy to automate actions like lowering your connected window blinds if the temperature sensed in your living room goes above 75 degrees….
OpenRemote also sees a moneymaking opportunity beyond the home in providing its software to cities, which are becoming increasingly interested in using technology for everything from communicating with citizens to monitoring traffic. Last year, OpenRemote conducted a small test in Eindhoven, in hopes of using automation and crowdsourcing to monitor a city. This included people-tracking with cameras, sound-level tracking, social-media monitoring, and an app that people in the area could use to rate what the atmosphere was like. The company is currently working on a larger-scale project in Eindhoven, Kil says. “If you put four walls around a city, it’s a big room, if you know what I mean,” he says.”

Connecting Grassroots and Government for Disaster Response


New Report by John Crowley for the Wilson Center: “Leaders in disaster response are finding it necessary to adapt to a new reality. Although community actions have always been the core of the recovery process, collective action from the grassroots has changed response operations in ways that few would have predicted. Using new tools that interconnect over expanding mobile networks, citizens can exchange information via maps and social media, then mobilize thousands of people to collect, analyze, and act on that information. Sometimes, community-sourced intelligence may be fresher and more accurate than the information given to the responders who provide aid…
Also see the companion report from our September 2012 workshop, written by Ryan Burns and Lea Shanley, as well as a series of videos from the workshop and podcasts with workshop participants.”