Can Mobile Phone Surveys Identify People’s Development Priorities?

Curated on Posted on by Stefaan Verhulst

Ben Leo and Robert Morello at the Center for Global Development: “Mobile phone surveys are fast, flexible, and cheap. But, can they be used to engage citizens on how billions of dollars in donor and government resources are spent? Over the last decade, donor governments and multilateral organizations have repeatedly committed to support local priorities and programs. Yet, how are they supposed to identify these priorities on a timely, regular basis? Consistent discussions with the local government are clearly essential, but so are feeding ordinary people’s views into those discussions. However, traditional tools, such as household surveys or consultative roundtables, present a range of challenges for high-frequency citizen engagement. That’s where mobile phone surveys could come in, enabled by the exponential rise in mobile coverage throughout the developing world.

Despite this potential, there have been only a handful of studies into whether mobile surveys are a reliable and representative tool across a broad range of developing-country contexts. Moreover, there have been almost none that specifically look at collecting information about people’s development priorities. Along with Tiago Peixoto,Steve Davenport, and Jonathan Mellon, who focus on promoting citizen engagement and open government practices at the World Bank, we sought to address this policy research gap. Through a study focused on four low-income countries (Afghanistan, Ethiopia, Mozambique, and Zimbabwe), we rigorously tested the feasibility of interactive voice recognition (IVR) surveys for gauging citizens’ development priorities.

Specifically, we wanted to know whether respondents’ answers are sensitive to a range of different factors, such as (i) the specified executing actor (national government or external partners); (ii) time horizons; or (iii) question formats. In other words, can we be sufficiently confident that surveys about people’s priorities can be applied more generally to a range of development actors and across a range of country contexts?

Several of these potential sensitivity concerns were raised in response to an earlier CGD working paper, which found that US foreign aid is only modestly aligned with Africans’ and Latin Americans’ most pressing concerns. This analysis relied upon Afrobarometer and Latinobarometro survey data (see explanatory note below). For instance, some argued that people’s priorities for their own government might be far less relevant for donor organizations. Put differently, the World Bank or USAID shouldn’t prioritize job creation in Nigeria simply because ordinary Nigerians cite it as a pressing government priority. Our hypothesis was that development priorities would likely transcend all development actors, and possibly different timeframes and question formats as well. But, we first needed to test these assumptions.

So, what did we find? We’ve included some of the key highlights below. For a more detailed description of the study and the underlying analysis, please see our new working paper. Along with our World Bank colleagues, we also published an accompanying paper that considers a range of survey method issues, including survey representativeness….(More)”

Can Human-Centered Design “Fix” Humanitarian Aid?

Curated on Posted on by Stefaan Verhulst

Carnegie Council: “Design thinking has emerged as a new tool in humanitarianism. Proponents of the trend believe it can solve the problem long plaguing the aid community: that great ideas fail to be adopted in poor communities because they don’t always take context into account. But are design’s more inclusive methods still a kind of neo-imperialism? Is there a different way?

In this episode of Carnegie Council’s podcast Impact: Where Business and Ethics Meet, host Julia Taylor-Kennedy interviews Debbie Aung Din Taylor,Bruce Nussbaum, Susan Eve Oguya, and Jocelyn Wyatt….

With the rise of social enterprise and corporate social responsibility in the business world, and more efficiency and impact measurements in the non-profit world, one of the trends we’re tracking on the podcast is how global business and global society borrow ideas and methods from one another. This week, we’re looking at an approach that was developed in the business world that’s proving hugely effective in humanitarian work. It’s called human-centered design. And some say it might work even better in the social sector than it did in large corporations. We’ll get back to that later….(More)”

 

Lawyer’s crowdsourcing site aims to help people have their day in court

Curated on Posted on by Stefaan Verhulst

 in The Guardian: “With warnings coming thick and fast about the stark ramifications of the government’s sweeping cuts to legal aid, it was probably inevitable that someone would come up with a new way to plug some gaps in access to justice. Enter the legal crowdfunder, CrowdJustice, an online platform where people who might not otherwise get their case heard can raise cash to pay for legal representation and court costs.

The brainchild of 33-year-old lawyer Julia Salasky, and the first of its kind in the UK, CrowdJustice provides people who have a public interest case but lack adequate financial resources with a forum where they can publicise their case and, if all goes to plan, generate funding for legal action by attracting public support and donations.

“We are trying to increase access to justice – that’s the baseline,” says Salasky. “I think it’s a social good.”

The platform was launched just a few months ago, but has already attracteda range of cases both large and small, including some that could set important legal precedents.

CrowdJustice has helped the campaign, Jengba (Joint Enterprise: Not Guilty by Association) to raise funds to intervene in a supreme court case to consider reforming the law of joint enterprise that can find people guilty of a crime, including murder, committed by someone else. The group amassed £10,000 in donations for legal assistance as part of their ongoing challenge to the legal doctrine of “joint enterprise”, which disproportionately prosecutes people from black and minority ethnic backgrounds for violent crimes where it is alleged they have acted together for a common purpose.

In another case, a Northern Irish woman who discovered she wasn’t entitled to her partner’s occupational pension after he died because of a bureaucratic requirement that did not apply to married couples, used CrowdJustice to help raise money to take her case all the way to the supreme court. “If she wins, it will have an enormous precedent-setting value for the legal rights of all couples who cohabit,” Salasky says….(The Guardian)”

In post-earthquake Nepal, open data accountability

Curated on Posted on by Stefaan Verhulst

Deepa Rai at the Worldbank blog: “….Following the earthquake, there was an overwhelming response from technocrats and data crunchers to use data visualizations for disaster risk assessment. The Government of Nepal made datasets available through its Disaster Data Portal and many organizations and individuals also pitched in and produced visual data platforms.
However, the use of open data has not been limited to disaster response. It was, and still is, instrumental in tracking how much funding has been received and how it’s being allocated. Through the use of open data, people can make their own analysis based on the information provided online.

Direct Relief, a not-for-profit company, has collected such information and helped gathered data from the Prime Minister’s relief fund and then created infographics which have been useful for media and immediate distribution on social platforms. MapJournal’s visual maps became vital during the Post Disaster Needs Assessment (PDNA) to assess and map areas where relief and reconstruction efforts were urgently needed.

Direct Relief Medical Relief partner locations
Direct Relief medical relief partner locations in context of population affected and injuries by district
Photo Credit: Data Relief Services

Open data and accountability
However, the work of open data doesn’t end with relief distribution and disaster risk assessment. It is also hugely impactful in keeping track of how relief money is pledged, allocated, and spent. One such web application,openenet.net is making this possible by aggregating post disaster funding data from international and national sources into infographics. “The objective of the system,” reads the website “is to ensure transparency and accountability of relief funds and resources to ensure that it reaches to targeted beneficiaries. We believe that transparency of funds in an open and accessible manner within a central platform is perhaps the first step to ensure effective mobilization of available resources.”
Four months after the earthquake, Nepali media have already started to report on aid spending — or the lack of it. This has been made possible by the use of open data from the Ministry of Home Affairs (MoHA) and illustrates how critical data is for the effective use of aid money.
Open data platforms emerging after the quakes have been crucial in questioning the accountability of aid provisions and ultimately resulting in more successful development outcomes….(More)”

Beyond the Quantified Self: Thematic exploration of a dataistic paradigm

Curated on Posted on by Stefaan Verhulst

Minna Ruckenstein and Mika Pantzar in New Media and Society: “This article investigates the metaphor of the Quantified Self (QS) as it is presented in the magazine Wired (2008–2012). Four interrelated themes—transparency, optimization, feedback loop, and biohacking—are identified as formative in defining a new numerical self and promoting a dataist paradigm. Wired captures certain interests and desires with the QS metaphor, while ignoring and downplaying others, suggesting that the QS positions self-tracking devices and applications as interfaces that energize technological engagements, thereby pushing us to rethink life in a data-driven manner. The thematic analysis of the QS is treated as a schematic aid for raising critical questions about self-quantification, for instance, detecting the merging of epistemological claims, technological devices, and market-making efforts. From this perspective, another definition of the QS emerges: a knowledge system that remains flexible in its aims and can be used as a resource for epistemological inquiry and in the formation of alternative paradigms….(More)”

Weak States, Poor Countries

Curated on Posted on by Stefaan Verhulst

Angus Deaton in Project Syndicate: “Europeans tend to feel more positively about their governments than do Americans, for whom the failures and unpopularity of their federal, state, and local politicians are a commonplace. Yet Americans’ various governments collect taxes and, in return, provide services without which they could not easily live their lives.

Americans, like many citizens of rich countries, take for granted the legal and regulatory system, the public schools, health care and social security for the elderly, roads, defense and diplomacy, and heavy investments by the state in research, particularly in medicine. Certainly, not all of these services are as good as they might be, nor held in equal regard by everyone; but people mostly pay their taxes, and if the way that money is spent offends some, a lively public debate ensues, and regular elections allow people to change priorities.

All of this is so obvious that it hardly needs saying – at least for those who live in rich countries with effective governments. But most of the world’s population does not.

In much of Africa and Asia, states lack the capacity to raise taxes or deliver services. The contract between government and governed – imperfect in rich countries – is often altogether absent in poor countries. The New York cop was little more than impolite (and busy providing a service); in much of the world, police prey on the people they are supposed to protect, shaking them down for money or persecuting them on behalf of powerful patrons.

Even in a middle-income country like India, public schools and public clinics face mass (unpunished) absenteeism. Private doctors give people what (they think) they want – injections, intravenous drips, and antibiotics – but the state does not regulate them, and many practitioners are entirely unqualified.

Throughout the developing world, children die because they are born in the wrong place – not of exotic, incurable diseases, but of the commonplace childhood illnesses that we have known how to treat for almost a century. Without a state that is capable of delivering routine maternal and child health care, these children will continue to die.

Likewise, without government capacity, regulation and enforcement do not work properly, so businesses find it difficult to operate. Without properly functioning civil courts, there is no guarantee that innovative entrepreneurs can claim the rewards of their ideas.

The absence of state capacity – that is, of the services and protections that people in rich countries take for granted – is one of the major causes of poverty and deprivation around the world. Without effective states working with active and involved citizens, there is little chance for the growth that is needed to abolish global poverty.

Unfortunately, the world’s rich countries currently are making things worse. Foreign aid – transfers from rich countries to poor countries – has much to its credit, particularly in terms of health care, with many people alive today who would otherwise be dead. But foreign aid also undermines the development of local state capacity….

One thing that we can do is to agitate for our own governments to stop doing those things that make it harder for poor countries to stop being poor. Reducing aid is one, but so is limiting the arms trade, improving rich-country trade and subsidy policies, providing technical advice that is not tied to aid, and developing better drugs for diseases that do not affect rich people. We cannot help the poor by making their already-weak governments even weaker….(More)”

Would you use Yelp if you couldn’t see other people’s comments?

Curated on Posted on by Stefaan Verhulst

Renee Ho at Feedback Labs: “Earlier this year, the International Rescue Committee (IRC), a leading humanitarian organization, launched a feedback tool IRC Service Info for the over 1 million Syrian refugees in Lebanon. According to IRC, “Service Info is designed to be used by service providers to coordinate and increase responsiveness, and by service users to find and provide feedback on the services relevant to them.”

At first glance, it looked as though IRC Service Info would function a lot like Yelp, a commercial website that allows users to comment and leave feedback on small businesses—restaurants, hair salons, cafes— and now, even on US federal government agencies.

People can use IRC Service Info using a computer or mobile device. The website is in English, French, and Arabic. For individuals without online access or who prefer using a phone, they can also call to provide feedback to particular services.

Photo Credit: IRC Service Info

This could be an exciting platform to increase the role of constituent feedback in humanitarian aid.

After spending some time on the website (toggling between the different languages), I noticed something that made it very different from Yelp. I didn’t see any user reviews despite this being an explicit goal of the project….(More)”

Data Collaboratives: Sharing Public Data in Private Hands for Social Good

Curated on Posted on by Stefaan Verhulst

Beth Simone Noveck (The GovLab) in Forbes: “Sensor-rich consumer electronics such as mobile phones, wearable devices, commercial cameras and even cars are collecting zettabytes of data about the environment and about us. According to one McKinsey study, the volume of data is growing at fifty percent a year. No one needs convincing that these private storehouses of information represent a goldmine for business, but these data can do double duty as rich social assets—if they are shared wisely.

Think about a couple of recent examples: Sharing data held by businesses and corporations (i.e. public data in private hands) can help to improve policy interventions. California planners make water allocation decisions based upon expertise, data and analytical tools from public and private sources, including Intel, the Earth Research Institute at the University of California at Santa Barbara, and the World Food Center at the University of California at Davis.

In Europe, several phone companies have made anonymized datasets available, making it possible for researchers to track calling and commuting patterns and gain better insight into social problems from unemployment to mental health. In the United States, LinkedIn is providing free data about demand for IT jobs in different markets which, when combined with open data from the Department of Labor, helps communities target efforts around training….

Despite the promise of data sharing, these kind of data collaboratives remain relatively new. There is a need toaccelerate their use by giving companies strong tax incentives for sharing data for public good. There’s a need for more study to identify models for data sharing in ways that respect personal privacy and security and enable companies to do well by doing good. My colleagues at The GovLab together with UN Global Pulse and the University of Leiden, for example, published this initial analysis of terms and conditions used when exchanging data as part of a prize-backed challenge. We also need philanthropy to start putting money into “meta research;” it’s not going to be enough to just open up databases: we need to know if the data is good.

After years of growing disenchantment with closed-door institutions, the push for greater use of data in governing can be seen as both a response and as a mirror to the Big Data revolution in business. Although more than 1,000,000 government datasets about everything from air quality to farmers markets are openly available online in downloadable formats, much of the data about environmental, biometric, epidemiological, and physical conditions rest in private hands. Governing better requires a new empiricism for developing solutions together. That will depend on access to these private, not just public data….(More)”

Drones and Aerial Observation: New Technologies for Property Rights, Human Rights, and Global Development

Curated on Posted on by Stefaan Verhulst

New America Foundation: “Clear and secure rights to property—land, natural resources, and other goods and assets—are crucial to human prosperity. Most people lack such rights. That lack is in part a consequence of political and social breakdowns, and in part driven by informational deficits. Unmanned Aerial Vehicles (UAVs), also known as drones, are able to gather large amounts of information cheaply and efficiently by virtue of their aerial perspective, as can unpowered platforms like kites and balloons.

That information, in the form of images, maps, and other data, can be used by communities to improve the quality and character of their property rights. These same tools are also useful in other, related aspects of global development. Drone surveillance can help conservationists protect endangered wildlife and aid scientists in understanding the changing climate; drone imagery can be used by advocates and analysts to document and deter human rights violations; UAVs can be used by first responders to search for lost people or to evaluate the extent of damage after natural disasters like earthquakes or hurricanes.

This primer discusses the capabilities and limitations of unmanned aerial vehicles in advancing property rights, human rights and development more broadly. It contains both nuts-and-bolts advice to drone operators and policy guidance.

Click below to download the text of this primer, or on the corresponding link for a particular chapter…. (More)

The Data Revolution for Sustainable Development

Curated on Posted on by Stefaan Verhulst

Jeffrey D. Sachs at Project Syndicate: “There is growing recognition that the success of the Sustainable Development Goals (SDGs), which will be adopted on September 25 at a special United Nations summit, will depend on the ability of governments, businesses, and civil society to harness data for decision-making…

One way to improve data collection and use for sustainable development is to create an active link between the provision of services and the collection and processing of data for decision-making. Take health-care services. Every day, in remote villages of developing countries, community health workers help patients fight diseases (such as malaria), get to clinics for checkups, receive vital immunizations, obtain diagnoses (through telemedicine), and access emergency aid for their infants and young children (such as for chronic under-nutrition). But the information from such visits is usually not collected, and even if it is put on paper, it is never used again.
We now have a much smarter way to proceed. Community health workers are increasingly supported by smart-phone applications, which they can use to log patient information at each visit. That information can go directly onto public-health dashboards, which health managers can use to spot disease outbreaks, failures in supply chains, or the need to bolster technical staff. Such systems can provide a real-time log of vital events, including births and deaths, and even use so-called verbal autopsies to help identify causes of death. And, as part of electronic medical records, the information can be used at future visits to the doctor or to remind patients of the need for follow-up visits or medical interventions….
Fortunately, the information and communications technology revolution and the spread of broadband coverage nearly everywhere can quickly make such time lags a thing of the past. As indicated in the report A World that Counts: Mobilizing the Data Revolution for Sustainable Development, we must modernize the practices used by statistical offices and other public agencies, while tapping into new sources of data in a thoughtful and creative way that complements traditional approaches.
Through more effective use of smart data – collected during service delivery, economic transactions, and remote sensing – the fight against extreme poverty will be bolstered; the global energy system will be made much more efficient and less polluting; and vital services such as health and education will be made far more effective and accessible.
With this breakthrough in sight, several governments, including that of the United States, as well as businesses and other partners, have announced plans to launch a new “Global Partnership for Sustainable Development Data” at the UN this month. The new partnership aims to strengthen data collection and monitoring efforts by raising more funds, encouraging knowledge-sharing, addressing key barriers to access and use of data, and identifying new big-data strategies to upgrade the world’s statistical systems.
The UN Sustainable Development Solutions Network will support the new Global Partnership by creating a new Thematic Network on Data for Sustainable Development, which will bring together leading data scientists, thinkers, and academics from across multiple sectors and disciplines to form a center of data excellence….(More)”