What if instead of going to a city meeting, you could go on Twitter, tweet your opinion, and still be heard by those in government? New research suggests this is a possibility.
The Urban Attitudes Lab at Tufts University has conducted research on accessing “big data” on social networking sites for civic purposes, according to Justin Hollander, associate professor in the Department of Urban and Environmental Policy and Planning at Tufts.
About six months ago, Hollander began researching new ways of accessing how people think about the places they live, work and play. “We’re looking to see how tapping into social media data to understand attitudes and opinions can benefit both urban planning and public policy,” he said.
Harnessing natural comments — there are about one billion tweets per day — could help governments learn what people are saying and feeling, said Hollander. And while formal types of data can be used as proxies for how happy people are, people openly share their sentiments on social networking sites.
Twitter and other social media sites can also provide information in an unobtrusive way. “The idea is that we can capture a potentially more valid and reliable view [of people’s] opinions about the world,” he said. As an inexact science, social science relies on a wide range of data sources to inform research, including surveys, interviews and focus groups; but people respond to being the subject of study, possibly affecting outcomes, Hollander said.
Hollander is also interested in extracting data from social sites because it can be done on a 24/7 basis, which means not having to wait for government to administer surveys, like the Decennial Census. Information from Twitter can also be connected to place; Hollander has approximated that about 10 percent of all tweets are geotagged to location.
In its first study earlier this year, the lab looked at using big data to learn about people’s sentiments and civic interests in New Bedford, Mass., comparing Twitter messages with the city’s published meeting minutes.
To extract tweets over a six-week period from February to April, researchers used the lab’s own software to capture 122,186 tweets geotagged within the city that also had words pertaining to the New Bedford area. Hollander said anyone can get API information from Twitter to also mine data from an area as small as a neighborhood containing a couple hundred houses.
Researchers used IBM’s SPSS Modeler software, comparing this to custom-designed software, to leverage a sentiment dictionary of nearly 3,000 words, assigning a sentiment score to each phrase — ranging from -5 for awful feelings to +5 for feelings of elation. The lab did this for the Twitter messages, and found that about 7 percent were positive versus 5.5 percent negative, and correspondingly in the minutes, 1.7 percent were positive and .7 percent negative. In total, about 11,000 messages contained sentiments.
The lab also used NVivo qualitative software to analyze 24 key words in a one-year sample of the city’s meeting minutes. By searching for the same words in Twitter posts, the researchers found that “school,” “health,” “safety,” “parks,” “field” and “children” were used frequently across both mediums.
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Next up for the lab is a new study contrasting Twitter posts from four Massachusetts cities with the recent election results.
Digital Sociology
New book by Deborah Lupton: “We now live in a digital society. New digital technologies have had a profound influence on everyday life, social relations, government, commerce, the economy and the production and dissemination of knowledge. People’s movements in space, their purchasing habits and their online communication with others are now monitored in detail by digital technologies. We are increasingly becoming digital data subjects, whether we like it or not, and whether we choose this or not.
The sub-discipline of digital sociology provides a means by which the impact, development and use of these technologies and their incorporation into social worlds, social institutions and concepts of selfhood and embodiment may be investigated, analysed and understood. This book introduces a range of interesting social, cultural and political dimensions of digital society and discusses some of the important debates occurring in research and scholarship on these aspects. It covers the new knowledge economy and big data, reconceptualising research in the digital era, the digitisation of higher education, the diversity of digital use, digital politics and citizen digital engagement, the politics of surveillance, privacy issues, the contribution of digital devices to embodiment and concepts of selfhood and many other topics.”
Stories of Innovative Democracy at Local Level
Special Issue of Field Actions Science Reports published in partnership with CIVICUS, coordinated by Dorothée Guénéheux, Clara Bosco, Agnès Chamayou and Henri Rouillé d’Orfeuil: “This special issue presents many and varied field actions, such as the promotion of the rights of young people, the resolution of the conflicts of agropastoral activities, or the process of participatory decisionmaking on community budgetary allocations, among many others. It addresses projects developed all over the world, on five continents, and covering both the northern and southern hemispheres. The legitimate initial queries and doubts that assailed those who started this publication as regards its feasibility, have been swept away by the enthusiasm and the large number of papers that have been sent in….”
Politics, Policy and Privatisation in the Everyday Experience of Big Data in the NHS
Chapter by Andrew Goffey ; Lynne Pettinger and Ewen Speed in Martin Hand , Sam Hillyard (ed.) Big Data? Qualitative Approaches to Digital Research (Studies in Qualitative Methodology, Volume 13) : “This chapter explains how fundamental organisational change in the UK National Health Service (NHS) is being effected by new practices of digitised information gathering and use. It analyses the taken-for-granted IT infrastructures that lie behind digitisation and considers the relationship between digitisation and big data.
Design/methodology/approach
Qualitative research methods including discourse analysis, ethnography of software and key informant interviews were used. Actor-network theories, as developed by Science and technology Studies (STS) researchers were used to inform the research questions, data gathering and analysis. The chapter focuses on the aftermath of legislation to change the organisation of the NHS.
Findings
The chapter shows the benefits of qualitative research into specific manifestations information technology. It explains how apparently ‘objective’ and ‘neutral’ quantitative data gathering and analysis is mediated by complex software practices. It considers the political power of claims that data is neutral.
Originality/value
The chapter provides insight into a specific case of healthcare data and. It makes explicit the role of politics and the State in digitisation and shows how STS approaches can be used to understand political and technological practice.”
Open Elections
“Welcome to OpenElections Our goal is to create the first free, comprehensive, standardized, linked set of election data for the United States, including federal and statewide offices. No freely available comprehensive source of official election results exists. The current options for election data can be difficult to find and use or financially out-of-reach for most journalists and civic hackers. We want the people who work with election data to be able to get what they need, whether that’s a CSV file for stories and data analysis or JSON usable for web applications and interactive graphics. OpenElections is generously supported by the John S. and James L. Knight Foundation’s Knight News Challenge.”
Logged On: Smart Government Solutions from South Asia
Book by Zubair K. Bhatti, Jody Zall Kusek and Tony Verheijen: “Logged On looks at mobile and smart phone technology through the lens of good government management. How will developing governments deliver goods and services that citizens care about? How will government in these countries leapfrog over traditional public management reforms to help reach out to and collaborate directly with the citizen? This book provides example after example where this has happened and how mobile technology has helped provide solutions to old problems. Our astounding revelation that mobile technology is helping to fight corruption in Pakistan, improve health delivery in Bangladesh, provide access to government by the ordinary citizen in India, and help monitor elections in Afghanistan. If this Is possible in some place in poor South Asian countries considered the most poor in the world, then how can these examples be spread to further in these counties or in other countries? Logged on Government provides a look back on conventional solutions that have mostly not worked and why mobile solutions are taking hold. The book offers a model called Smart Proactive Government based on a Feedback model being used in Punjab, Pakistan. The book also offers five solutions that are present in every successful mobile and smart phone example that the authors reviewed. (Book PDF (20.18 MB) | View Chapters).”
Could digital badges clarify the roles of co-authors?
at AAAS Science Magazine: “Ever look at a research paper and wonder how the half-dozen or more authors contributed to the work? After all, it’s usually only the first or last author who gets all the media attention or the scientific credit when people are considered for jobs, grants, awards, and more. Some journals try to address this issue with the “authors’ contributions” sections within a paper, but a collection of science, publishing, and software groups is now developing a more modern solution—digital “badges,” assigned on publication of a paper online, that detail what each author did for the work and that the authors can link to their profiles elsewhere on the Web.
Those organizations include publishers BioMed Central and the Public Library of Science; The Wellcome Trust research charity; software development groups Mozilla Science Lab (a group of researchers, developers, librarians, and publishers) and Digital Science (a software and technology firm); and ORCID, an effort to assign researchers digital identifiers. The collaboration presented its progress on the project at the Mozilla Festival in London that ended last week. (Mozilla is the open software community behind the Firefox browser and other programs.)
The infrastructure of the badges is still being established, with early prototypes scheduled to launch early next year, according to Amye Kenall, the journal development manager of open data initiatives and journals at BioMed Central. She envisions the badge process in the following way: Once an article is published, the publisher would alert software maintained by Mozilla to automatically set up an online form, where authors fill out roles using a detailed contributor taxonomy. After the authors have completed this, the badges would then appear next to their names on the journal article, and double-clicking on a badge would lead to the ORCID site for that particular author, where the author’s badges, integrated with their publishing record, live….
The parties behind the digital badge effort are “looking to change behavior” of scientists in the competitive dog-eat-dog world of academia by acknowledging contributions, says Kaitlin Thaney, director of Mozilla Science Lab. Amy Brand, vice president of academic and research relations and VP of North America at Digital Science, says that the collaboration believes that the badges should be optional, to accommodate old-fashioned or less tech-savvy authors. She says that the digital credentials may improve lab culture, countering situations where junior scientists are caught up in lab politics and the “star,” who didn’t do much of the actual research apart from obtaining the funding, gets to be the first author of the paper and receive the most credit. “All of this calls out for more transparency,” Brand says….”
Governing the Smart, Connected City
Blog by Susan Crawford at HBR: “As politics at the federal level becomes increasingly corrosive and polarized, with trust in Congress and the President at historic lows, Americans still celebrate their cities. And cities are where the action is when it comes to using technology to thicken the mesh of civic goods — more and more cities are using data to animate and inform interactions between government and citizens to improve wellbeing.
Every day, I learn about some new civic improvement that will become possible when we can assume the presence of ubiquitous, cheap, and unlimited data connectivity in cities. Some of these are made possible by the proliferation of smartphones; others rely on the increasing number of internet-connected sensors embedded in the built environment. In both cases, the constant is data. (My new book, The Responsive City, written with co-author Stephen Goldsmith, tells stories from Chicago, Boston, New York City and elsewhere about recent developments along these lines.)
For example, with open fiber networks in place, sending video messages will become as accessible and routine as sending email is now. Take a look at rhinobird.tv, a free lightweight, open-source video service that works in browsers (no special download needed) and allows anyone to create a hashtag-driven “channel” for particular events and places. A debate or protest could be viewed from a thousand perspectives. Elected officials and public employees could easily hold streaming, virtual town hall meetings.
Given all that video and all those livestreams, we’ll need curation and aggregation to make sense of the flow. That’s why visualization norms, still in their infancy, will become a greater part of literacy. When the Internet Archive attempted late last year to “map” 400,000 hours of television news, against worldwide locations, it came up with pulsing blobs of attention. Although visionary Kevin Kelly has been talking about data visualization as a new form of literacy for years, city governments still struggle with presenting complex and changing information in standard, easy-to-consume ways.
Plenar.io is one attempt to resolve this. It’s a platform developed by former Chicago Chief Data Officer Brett Goldstein that allows public datasets to be combined and mapped with easy-to-see relationships among weather and crime, for example, on a single city block. (A sample question anyone can ask of Plenar.io: “Tell me the story of 700 Howard Street in San Francisco.”) Right now, Plenar.io’s visual norm is a map, but it’s easy to imagine other forms of presentation that could become standard. All the city has to do is open up its widely varying datasets…”
For example, with open fiber networks in place, sending video messages will become as accessible and routine as sending email is now. Take a look at rhinobird.tv, a free lightweight, open-source video service that works in browsers (no special download needed) and allows anyone to create a hashtag-driven “channel” for particular events and places. A debate or protest could be viewed from a thousand perspectives. Elected officials and public employees could easily hold streaming, virtual town hall meetings.
Given all that video and all those livestreams, we’ll need curation and aggregation to make sense of the flow. That’s why visualization norms, still in their infancy, will become a greater part of literacy. When the Internet Archive attempted late last year to “map” 400,000 hours of television news, against worldwide locations, it came up with pulsing blobs of attention. Although visionary Kevin Kelly has been talking about data visualization as a new form of literacy for years, city governments still struggle with presenting complex and changing information in standard, easy-to-consume ways.
Plenar.io is one attempt to resolve this. It’s a platform developed by former Chicago Chief Data Officer Brett Goldstein that allows public datasets to be combined and mapped with easy-to-see relationships among weather and crime, for example, on a single city block. (A sample question anyone can ask of Plenar.io: “Tell me the story of 700 Howard Street in San Francisco.”) Right now, Plenar.io’s visual norm is a map, but it’s easy to imagine other forms of presentation that could become standard. All the city has to do is open up its widely varying datasets…”
Why Hasn’t ‘Big Data’ Saved Democracy?
Review by Marshall Ganz : “In his new book, The Big Disconnect: Why the Internet Hasn’t Transformed Politics (Yet), Personal Democracy Forum founder Micah Sifry asks a very good question: what ever happened to the prediction that a radically cheapened cost of connection would displace traditional political gatekeepers, not only radically opening up politics, but also producing a real shift in the balance of power?
Sifry, an insider, offers an honest assessment of the effects of the new technology on politics, calling out his colleagues courageously in ways that can be useful to outsiders as well. Defining his terms at the outset, he provides us with a helpful roadmap: the “Internet” is “the set of protocols and practices that allow computing and communications devices to connect to each other and share information and the set of cultural behaviors and expectations that this underlying foundation makes possible.” Politics is “everything we can and must do together;” democracy is “a system in which all people participate fully and equally in decisions that affect their lives.”
…
Sifry’s case is persuasive, but incomplete. Although he sees the problem, he locates its sources, and solutions, only in the technology. But what about the people who chose to use technology in the ways they do? Is the agency in the tools, or in those who use them?
One glaringly important question noted but left unaddressed is why new technology seems to have had a far greater impact on progressive politics than on conservative ones. Why is the NRA, for example, indifferent to the new technology, while anti-gun violence groups are almost entirely dependent on it? Are progressives more technologically minded? Do their causes and candidates lend themselves more to digital mobilization? Are they more creative?
That new technology enables the emergence of a professional cadre whose wealth and power depend on control of that technology is nothing new. It happened with television, direct mail fund raising, and early forms of targeting, too. But why, unlike television and direct mail, has the Internet effect has been far more evident on the Left than on the Right?
The fact that Sifry fails to explore this question may be rooted not only in a kind of “technological determinism” but also in a kind of commitment to direct democracy—a belief that “true” democracy requires the ongoing and unmediated expression of a preference by every individual affected by any decision.” This makes it hard for him to recognize good organizing, which is based on the role of leadership in mobilizing, developing and expressing shared preferences through organization, party, or chosen representative….”
VoteATX
PressRelease: “Local volunteers have released a free application that helps Austin area residents find the best place to vote. The application, Vote ATX, is available at http://voteatx.us
Travis County voters have many options for voting. The Vote ATX application tries to answer the simple question, “Where is the best place I can go vote right now?” The application is location and calendar aware, and helps identify available voting places – even mobile voting locations that move during the day.
The City of Austin has incorporated the Vote ATX technology to power the voting place finder on its election page at http://www.austintexas.gov/vote
The Vote ATX application was developed by volunteers at Open Austin, and is provided as a free public service. …Open Austin is a citizen volunteer group that promotes open government, open data, and civic application development in Austin, Texas. Open Austin was formed in 2009 by citizens interested in the City of Austin web strategy. Open Austin is non-partisan and non-endorsing. It has conducted voter outreach campaigns in every City of Austin municipal election since 2011. Open Austin is on the web at www.open-austin.org“