urban planning

Minecraft in urban planning: how digital natives are shaking up governments

Curated on May 8, 2017August 20, 2018 by Stefaan Verhulst

Rebecca Hill in The Guardian: “When we think of governments and technology, the image that springs to mind is more likely to be clunky computers and red tape than it is nimble innovators.

But things are changing. The geeks in jeans are making their way into government and starting to shake things up.

New ideas are changing the way governments use technology – whether that’s the UK’s intelligence organisation GCHQ finding a secure way to use the instant messenger Slack or senior mandarins trumpeting the possibilities of big data.

Governments are also waking up to the idea that the public are not only users, but also a powerful resource – and that engaging them online is easier than ever before. “People get very excited about using technology to make a real impact in the world,” says Chris Lintott, the co-founder of Zooniverse, a platform that organisations can use to develop their own citizen science projects for everything from analysing planets to spotting penguins.

For one of these projects, Old Weather, Zooniverse is working with the UK Met Office to gather historic weather data from ancient ships’ logs. At the same time, people helping to discover the human stories of life at sea. “Volunteers noticed that one admiral kept turning up on ship after ship after ship,” says Lintott. “It turned out he was the guy responsible for awarding medals!”

The National Archives in the US has similarly been harnessing the power of people’s curiosity by asking them to transcribe and digitise, handwritten documents through its Citizen Archivist project….

The idea for the Järviwiki, which asks citizens to log observations about Finland’s tens of thousands of lakes via a wiki service, came to Lindholm one morning on the way into work….

The increase in the number of digital natives in governments not only brings in different skills, it also enthuses the rest of the workforce, and opens their eyes to more unusual ideas.

Take Block by Block, which uses the game Minecraft to help young people show city planners how urban spaces could work better for them.

A decade ago it would have been hard to imagine a UN agency encouraging local governments to use a game to re-design their cities. Now UN-Habitat, which works with governments to promote more sustainable urban environments, is doing just that….

In Singapore, meanwhile – a country with densely populated cities and high volumes of traffic – the government is using tech to do more than manage information. It has created an app, MyResponder, that alerts a network of more than 10,000 medically trained volunteers to anyone who has a heart attack nearby, sometimes getting someone to the scene faster than the ambulance can get through the traffic.

The government is now piloting an expansion of the project by kitting out taxis with defibrillators and giving drivers first aid training, then linking them up to the app.

It’s examples like these, where governments use technology to bring communities together, that demonstrates the benefit of embracing innovation. The people making it happen are not only improving services for citizens – their quirky ideas are breathing new life into archaic systems…(More)“

Solving a Global Digital Identity Crisis

Curated on May 4, 2017August 3, 2018 by Stefaan Verhulst

Seth Berkley at MIT Technology Review:” In developing countries, one in three children under age five has no record of their existence. Technology can help….Digital identities have become an integral part of modern life, but things like e-passports, digital health records, or Apple Pay really only provide faster, easier, or sometimes smarter ways of accessing services that are already available.

In developing countries it’s a different story. There, digital ID technology can have a profound impact on people’s lives by enabling them to access vital and often life-saving services for the very first time….The challenge is that in poor countries, an increasing number of people live under the radar, invisible to the often archaic, paper-based methods used to certify births, deaths, and marriages. One in three children under age five does not officially exist because their birth wasn’t registered. Even when it is, many don’t have proof in the form of birth certificates. This can have a lasting impact on children’s lives, leaving them vulnerable to neglect and abuse.

In light of this, it is difficult to see how we will meet the SDG16 deadline without a radical solution. What we need are new and affordable digital ID technologies capable of working in poorly resourced settings—for example, where there is no reliable electricity—and yet able to leapfrog current approaches to reach everyone, whether they’re living in remote villages or urban slums.

Such technologies are already emerging as part of efforts to increase global childhood vaccination coverage, with small-scale trials across Africa and Asia. With 86 percent of infants now having access to routine immunization—where they receive all three doses of a diphtheria-pertussis-tetanus vaccine—there are obvious advantages of building on an existing system with such a broad reach.

These systems were designed to help the World Health Organization, UNICEF, and my organization, Gavi, the Vaccine Alliance, close the gap on the one in seven infants still missing out. But they can also be used to help us achieve SDG16.

One, called MyChild, helps countries transition from paper to digital. At first glance it looks like a typical paper booklet on which workers can record health-record details about the child, such as vaccinations, deworming, or nutritional supplements. But each booklet contains a unique identification number and tear-out slips that are collected and scanned later. This means that even if a child’s birth hasn’t been registered, a unique digital record will follow them through childhood. Developed by Swedish startup Shifo, this system has been used to register more than 95,000 infants in Uganda, Afghanistan, and the Gambia, enabling health workers to follow up either in person or using text reminders to parents.

Another system, called Khushi Baby, is entirely paperless and involves giving each child a digital necklace that contains a unique ID number on a near-field communication chip. This can be scanned by community health workers using a cell phone, enabling them to update a child’s digital health records even in remote areas with no cell coverage. Trials in the Indian state of Rajasthan have been carried out across 100 villages to track more than 15,000 vaccination events. An organization called ID2020 is exploring the use of blockchain technology to create access to a unique identity for those who currently lack one….(More)”

Digital Participation in an Open Innovation Platform : An Empirical Study on Smart Cities

Curated on April 18, 2017August 3, 2018 by Stefaan Verhulst

Paper by J. Ojasalo and L. Tähtinen as part of the INTED2017 Proceedings: “The purpose of this paper is to increase knowledge of participation in collaborative innovation of cities with digital channels, as well as propose a model of digital participation system in an open innovation platform of a city. There is very little knowledge of this area is available in the existing research literature. This paper empirically addresses this knowledge gap and contributes to the literature on digital participation in collaborative innovation, innovation intermediaries and platforms, as well as urban development and Smart City literature. The results of this study have also clear practical implications particularly to urban policy makers and developers, companies and third sector organization collaborating with cities, as well as educators in the field of innovation and urban development. The empirical research method is qualitative and draws on data from in-depth interviews and co-creative multi-actor workshops. As the result, it proposes a model which shows the main methods of digital participation in an open innovation platform, namely information dissemination, actor recruitment, and idea generation, explains their nature….(More)”

Big data helps Belfort, France, allocate buses on routes according to demand

Curated on March 11, 2017August 3, 2018 by Stefaan Verhulst

Bruce Brown in Digital Trends: “As modern cities smarten up, the priority for many will be transportation. Belfort, a mid-sized French industrial city of 50,000, serves as proof of concept for improved urban transportation that does not require the time and expense of covering the city with sensors and cameras.

Working with Tata Consultancy Services (TCS) and GFI Informatique, the Board of Public Transportation of Belfort overhauled bus service management of the city’s 100-plus buses. The project entailed a combination of ID cards, GPS-equipped card readers on buses, and big data analysis. The collected data was used to measure bus speed from stop to stop, passenger flow to observe when and where people got on and off, and bus route density. From start to finish, the proof of concept project took four weeks.

Using the TCS Intelligent Urban Exchange system, operations managers were able to detect when and where about 20 percent of all bus passengers boarded and got off on each city bus route. Utilizing big data and artificial intelligence the city’s urban planners were able to use that data analysis to make cost-effective adjustments including the allocation of additional buses on routes and during times of greater passenger demand. They were also able to cut back on buses for minimally used routes and stops. In addition, the system provided feedback on the effect of city construction projects on bus service….

Going forward, continued data analysis will help the city budget wisely for infrastructure changes and new equipment purchases. The goal is to put the money where the needs are greatest rather than just spending and then waiting to see if usage justified the expense. The push for smarter cities has to be not just about improved services, but also smart resource allocation — in the Belfort project, the use of big data showed how to do both….(More)”

Mapatón CDMX

Curated on March 10, 2017October 23, 2018 by Stefaan Verhulst

HBS Case Study by Mitchell Weiss and Maria Fernanda Miguel: “There were probably 30,000 public buses, minibuses, and vans in Mexico City. Though, in 2015, no one knew for certain since no comprehensive schedule existed. This was why el Laboratorio para la Ciudad (or LabCDMX) had spawned an effort to generate a map of the labyrinth system that provided an estimated 14 million rides a day. Gabriella Gómez-Mont, the Lab’s founder and director, had led her team in a project to crowd-source the routes from volunteer riders in what came to be known as Mapatón CDMX. After four pilots and a two-week “mapping marathon” later, she wondered exactly what to make of the lab’s fiftieth experiment? Was Mapatón successful?

Learning objective:

LabCDMX and their crowdsourced bus mapping project provides the setting to explore risk taking and experimentation in public settings. The case is designed to focus students most acutely on questions of can government take more risk and how? This is a key question for public entreprenuers. In class, students are encouraged to think both about the obstacles for risk taking and the tactics that elected leaders and innovation champions can take to surmount those obstacles. Students consider whether experimentation is one of those potential skills and, if so, how best and rigorously those experiments must be run. How willing must government be to admit failure if experiments don’t pan out? What can give them that leeway? How, tactically, can governments run these kinds of experiments? Is using off-the-shelf technology for quick, but imperfect beta services a productive strategy for securing buy-in and for learning? The case is adaptable for exploring big company settings, too. Mexico City’s municipal government is a giant organization, with 300,000 public workers. What is the role of an innovation office and it’s handful of employees in that context? How does it gain credibility with the rest of the organization? How do experiments help – or hurt – in that effort?…(More)”.

Data and the City: New report on how public data is fostering civic engagement in urban regions

Curated on March 10, 2017August 3, 2018 by Stefaan Verhulst

Report by Jonathan Gray and Danny Lämmerhirt: “…demonstrates how public data infrastructures create new kinds of relationships and public spaces between public institutions, civil society groups, and citizens.

In contrast to more supply-oriented ideas around opening (government) data, we argue that data infrastructures are not a mere “raw” resource that can be exploited. Instead they are best conceived as a lively network or ecosystem in which publics creatively use city data to engage with urban institutions.

We intend to spark imagination and conversation about the role that public data infrastructures may play in civic life – not just as neutral instruments for creating knowledge, but also as devices to organise publics and evidence around urban issues; creating shared spaces for public participation and deliberation around official processes and institutions; and securing progress around major social, economic and environmental challenges that cities face.

Our report describes six case studies from cities around the world to demonstrate civil society’s vast action repertoire to engage with urban data infrastructures. One case study demonstrates how a British civil society organisation gathered budget data through freedom of information requests from municipal government. This information was fed into an open database and made accessible to finance experts and scholars in order to allow them to run a “public debt audit”. This audit enabled government officials and the larger public to debate the extent of public debt in British cities and to uncover how a lack of public scrutiny increased profits of financial institutes while putting a strain on the public purse….

In detail, civic actors can engage with data infrastructures to:

Identify spaces for intervention. Having cadastral data at hand helped civic actors to identify vacant publicly-owned land, to highlight possibilities for re-using it and to foster community building in neighbourhoods around its re-use.
Open spaces for accountability. Using government’s own accounting measurements may provide civil society with evaluation criteria for the effectiveness of public sector programs. Civil society actors may develop a ‘common ground’ or ‘common language’ for engaging with institutions around the issues that they care about.
Enable scrutiny of official processes, institutional mechanisms and their effects. By opening public loan data, civil society was able to identify how decentralised fiscal audit mechanisms may have negative effects on public debt.
Change the way an issue is framed or perceived. By using aggregated, anonymized data about home addresses of inmates, scholars could shift focus from crime location to the origin of an offender – which helped to address social re-entry programs more effectively.
Mobilise community engagement and civic activism. Including facilitating the assembly and organisation of publics around issues….

You can find the full report here.”

Cities need to innovate to survive. Here are four ways they can do it

Curated on March 2, 2017August 3, 2018 by Stefaan Verhulst

Alice Charles: “…The World Economic Forum’s Global Agenda Council on the Future of Cities chronicled a list of Top 10 Urban Innovations from around the world, that are providing best practice examples of how cities are creating innovative solutions to a variety of urban problems.

Within these innovations, four principles surface again and again. They can be seen as a core framework to find innovative solutions to complex urban problems:

Unleashing spare capacity: Many innovations cleverly make use of existing yet underutilized resources. Airbnb, for example, enables the renting out of unused private homes; co-locating schools and recreational facilities enables public-private sharing of space; and the circular economy provides opportunities to reuse, recycle and upcycle.
Cutting out the peaks: From electricity and water to roads and public transport, upwards of 20% of capacity sits idle for much of the time ready to cope with demand peaks; cutting out these peaks with technology-enabled demand management or innovative pricing structures can significantly limit the burden on financial and natural resources.
Small-scale infrastructure thinking: Cities will always need large-infrastructure projects, but sometimes small-scale infrastructure – from cycle lanes and bike sharing to the planting of trees for climate change adaptation – can also have a big impact on an urban area.
People-centred innovation: The best way to improve a city is by mobilizing its citizens. From smart traffic lights to garbage taxes, innovations in technology, services and governance are not ends in themselves but means to shape the behaviour and improve the lives of the city’s inhabitants. All innovations should be centred on the citizen, adhering to the principles of universal design and usable by people of all ages and abilities.

Cities are expected to provide a better standard of living, increase community cohesion, wellness and happiness while progressing towards sustainable development. To be successful in meeting these requirements, cities need to transform their strategies to include innovation and enable the convergence of the digital and physical dimensions. Cities need to support the design and development of cutting-edge solutions and processes in collaboration with the private sector, scientific research institutions, academia, citizens and start-ups, to maintain the competitive edge, while progressing towards better performance and urban service deliveries….(More)”

Open innovation in the public sector

Curated on February 28, 2017May 29, 2019 by Stefaan Verhulst

Sabrina Diaz Rato in OpenDemocracy: “For some years now, we have been witnessing the emergence of relational, cross-over, participative power. This is the territory that gives technopolitics its meaning and prominence, the basis on which a new vision of democracy – more open, more direct, more interactive – is being developed and embraced. It is a framework that overcomes the closed architecture on which the praxis of governance (closed, hierarchical, one-way) have been cemented in almost all areas. The series The ecosystem of open democracy explores the different aspects of this ongoing transformation….

How can innovation contribute to building an open democracy? The answer is summed up in these ten connectors of innovation.

placing innovation and collective intelligence at the center of public management strategies,
aligning all government areas with clearly-defined goals on associative platforms,
shifting the frontiers of knowledge and action from the institutions to public deliberation on local challenges,
establishing leadership roles, in a language that everyone can easily understand, to organize and plan the wealth of information coming out of citizens’ ideas and to engage those involved in the sustainability of the projects,
mapping the ecosystem and establishing dynamic relations with internal and, particularly, external agents: the citizens,
systematizing the accumulation of information and the creative processes, while communicating progress and giving feedback to the whole community,
preparing society as a whole to experience a new form of governance of the common good,
cooperating with universities, research centers and entrepreneurs in establishing reward mechanisms,
aligning people, technologies, institutions and the narrative with the new urban habits, especially those related to environmental sustainability and public services,
creating education and training programs in tune with the new skills of the 21st century,
building incubation spaces for startups responding to local challenges,
inviting venture capital to generate a satisfactory mix of open innovation, inclusive development policies and local productivity.

Two items in this list are probably the determining factors of any effective innovation process. The first has to do with the correct decision on the mechanisms through which we have pushed the boundaries outwards, so as to bring citizen ideas into the design and co-creation of solutions. This is not an easy task, because it requires a shared organizational mentality on previously non-existent patterns of cooperation, which must now be sustained through dialog and operational dynamics aimed at solving problems defined by external actors – not just any problem.

Another key aspect of the process, related to the breaking down of the institutional barriers that surround and condition action frameworks, is the revaluation of a central figure that we have not yet mentioned here: the policy makers. They are not exactly political leaders or public officials. They are not innovators either. They are the ones within Public Administration who possess highly valuable management skills and knowledge, but who are constantly colliding against the glittering institutional constellations that no longer work….(More)”

From Nairobi to Manila, mobile phones are changing the lives of bus riders

Curated on February 26, 2017May 29, 2019 by Stefaan Verhulst

Shomik Mehnidrata at Transport for Development Blog: “Every day around the world, millions of people rely on buses to get around. In many cities, these services carry the bulk of urban trips, especially in Africa and Latin America. They are known by many different names—matatus, dalalas, minibus taxis, colectivos, diablos rojos, micros, etc.—but all have one thing in common: they are either hardly regulated… or not regulated at all. Although buses play a critical role in the daily life of many urban dwellers, there are a variety of complaints that have spurred calls for improvement and reform.

However, we are now witnessing a different, more organic kind of change that is disrupting the world of informal buses using ubiquitous cheap sensors and mobile technology. One hotbed of innovation is Nairobi, Kenya’s bustling capital. Two years ago, Nairobi made a splash in the world of urban transport by mapping all the routes of informal matatus. Other countries have sought to replicate this model, with open source tools and crowdsourcing supporting similar efforts in Mexico, Manila, and beyond. Back in Nairobi, the Magic Bus app helps commuters use sms services to reserve and pay for seats in matatus; in September 2016, MagicBus’ potential for easing commuter pain in the Kenyan capital was rewarded with a $1 million prize. Other programs implemented in collaboration with insurers and operators are experimenting with on-board sensors to identify and correct dangerous driver behavior such as sudden braking and acceleration. Ma3Route, also in Nairobi (there is a pattern here!) used crowdsourcing to identify dangerous drivers as well as congestion. At the same time, operators are upping their game: using technology to improve system management, control and routing in La Paz, and working with universities to improve their financial planning and capabilities in Cape Town.

Against this backdrop, the question is then: can these ongoing experimental initiatives offer a coherent alternative to formal reform? …(More)”.