Future of Professionals

Curated on Posted on by Stefaan Verhulst

Report by Thomson Reuters: “First, the productivity benefits we have been promised are now becoming more apparent. As AI adoption has become widespread, professionals can more tangibly tell us about how they will use this transformative technology and the greater efficiency and value it will provide. The most common use cases for AI-powered technology thus far include drafting documents, summarizing information, and performing basic research. Second, there’s a tremendous sense of excitement about the value that new AI-powered technology can bring to the day-to-day lives of the professionals we surveyed. While more than half of professionals said they’re most excited about the benefits that new AI-powered technologies can bring in terms of time-savings, nearly 40% said the new value that will be brought is what excites them the most.

This report highlights how AI could free up that precious commodity of time. As with the adoption of all new technology, change appears moderate and the impact incremental. And yet, within the year, our respondents predicted that for professionals, AI could free up as much as four hours a week. What will they do with 200 extra hours of time a year? They might reinvest that time in strategic work, innovation, and professional development, which could help companies retain or advance their competitive advantage. Imagine the broader impact on the economy and GDP from this increased efficiency. For US lawyers alone, that is a combined 266 million hours of increased productivity. That could translate into $100,000 in new, billable time per lawyer each year, based on current average rates – with similar productivity gains projected across various professions. The time saved can also be reinvested in professional development, nurturing work-life balance, and focusing on wellness and mental health. Moreover, the economic and organizational benefits of these time-savings are substantial. They could lead to reduced operational costs and higher efficiency, while enabling organizations to redirect resources toward strategic initiatives, fostering growth and competitiveness.

Finally, it’s important to acknowledge there’s still a healthy amount of reticence among professionals to fully adopt AI. Respondents are concerned primarily with the accuracy of outputs, and almost two-thirds of respondents agreed that data security is a vital component of responsible use. These concerns aren’t trivial, and they warrant attention as we navigate this new era of technology. While AI can provide tremendous productivity benefits to professionals and generate greater value for businesses, that’s only possible if we build and use this technology responsibly.”…(More)”.

Is Software Eating the World?

Curated on Posted on by Stefaan Verhulst

Paper by Sangmin Aum & Yongseok Shin: “When explaining the declining labor income share in advanced economies, the macro literature finds that the elasticity of substitution between capital and labor is greater than one. However, the vast majority of micro-level estimates shows that capital and labor are complements (elasticity less than one). Using firm- and establishment-level data from Korea, we divide capital into equipment and software, as they may interact with labor in different ways. Our estimation shows that equipment and labor are complements (elasticity 0.6), consistent with other micro-level estimates, but software and labor are substitutes (1.6), a novel finding that helps reconcile the macro vs. micro-literature elasticity discord. As the quality of software improves, labor shares fall within firms because of factor substitution and endogenously rising markups. In addition, production reallocates toward firms that use software more intensively, as they become effectively more productive. Because in the data these firms have higher markups and lower labor shares, the reallocation further raises the aggregate markup and reduces the aggregate labor share. The rise of software accounts for two-thirds of the labor share decline in Korea between 1990 and 2018. The factor substitution and the markup channels are equally important. On the other hand, the falling equipment price plays a minor role, because the factor substitution and the markup channels offset each other…(More)”.

Artificial Intelligence and the Skill Premium

Curated on Posted on by Stefaan Verhulst

Paper by David E. Bloom et al: “How will the emergence of ChatGPT and other forms of artificial intelligence (AI) affect the skill premium? To address this question, we propose a nested constant elasticity of substitution production function that distinguishes among three types of capital: traditional physical capital (machines, assembly lines), industrial robots, and AI. Following the literature, we assume that industrial robots predominantly substitute for low-skill workers, whereas AI mainly helps to perform the tasks of high-skill workers. We show that AI reduces the skill premium as long as it is more substitutable for high-skill workers than low-skill workers are for high-skill workers…(More)”

The Formalization of Social Precarities

Curated on Posted on by Stefaan Verhulst

Anthology edited by Murali Shanmugavelan and Aiha Nguyen: “…explores platformization from the point of view of precarious gig workers in the Majority World. In countries like Bangladesh, Brazil, and India — which reinforce social hierarchies via gender, race, and caste — precarious workers are often the most marginalized members of society. Labor platforms made familiar promises to workers in these countries: work would be democratized, and people would have the opportunity to be their own boss. Yet even as platforms have upended the legal relationship between worker and employer, they have leaned into social structures to keep workers precarious — and in fact formalized those social precarities through surveillance and data collection…(More)”.

The impact of generative artificial intelligence on socioeconomic inequalities and
policy making

Curated on Posted on by Stefaan Verhulst

Paper by Valerio Capraro et al: “Generative artificial intelligence, including chatbots like ChatGPT, has the potential to both exacerbate and ameliorate existing socioeconomic inequalities. In this article, we provide a state-of-the-art interdisciplinary overview of the probable impacts of generative AI on four critical domains: work, education, health, and information. Our goal is to warn about how generative AI could worsen existing inequalities while illuminating directions for using AI to resolve pervasive social problems. Generative AI in the workplace can boost productivity and create new jobs, but the benefits will likely be distributed unevenly. In education, it offers personalized learning but may widen the digital divide. In healthcare, it improves diagnostics and accessibility but could deepen pre-existing inequalities. For information, it democratizes content creation and access but also dramatically expands the production and proliferation of misinformation. Each section covers a specific topic, evaluates existing research, identifies critical gaps, and recommends research directions. We conclude with a section highlighting the role of policymaking to maximize generative AI’s potential to reduce inequalities while
mitigating its harmful effects. We discuss strengths and weaknesses of existing policy frameworks in the European Union, the United States, and the United Kingdom, observing that each fails to fully confront the socioeconomic challenges we have identified. We contend that these policies should promote shared prosperity through the advancement of generative AI. We suggest several concrete policies to encourage further research and debate. This article emphasizes the need for interdisciplinary collaborations to understand and address the complex challenges of generative AI…(More)”.

New Jersey is turning to AI to improve the job search process

Curated on Posted on by Stefaan Verhulst

Article by Beth Simone Noveck: “Americans are experiencing some conflicting feelings about AI.

While people are flocking to new roles like prompt engineer and AI ethicist, the technology is also predicted to put many jobs at risk, including computer programmers, data scientists, graphic designers, writers, lawyers.

Little wonder, then, that a national survey by the Heldrich Center for Workforce Development found an overwhelming majority of Americans (66%) believe that they “will need more technological skills to achieve their career goals.” One thing is certain: Workers will need to train for change. And in a world of misinformation-filled social media platforms, it is increasingly important for trusted public institutions to provide reliable, data-driven resources.

In New Jersey, we’ve tried doing just that by collaborating with workers, including many with disabilities, to design technology that will support better decision-making around training and career change. Investing in similar public AI-powered tools could help support better consumer choice across various domains. When a public entity designs, controls and implements AI, there is a far greater likelihood that this powerful technology will be used for good.

In New Jersey, the public can find reliable, independent, unbiased information about training and upskilling on the state’s new MyCareer website, which uses AI to make personalized recommendations about your career prospects, and the training you will need to be ready for a high-growth, in-demand job…(More)”.

Why we’re fighting to make sure labor unions have a voice in how AI is implemented

Curated on Posted on by Stefaan Verhulst

Article by Liz Shuler and Mike Kubzansky: “Earlier this month, Google’s co-founder admitted that the company had “definitely messed up” after its AI tool, Gemini, produced historically inaccurate images—including depictions of racially diverse Nazis. Sergey Brin cited a lack of “thorough testing” of the AI tool, but the incident is a good reminder that, despite all the hype around generative AI replacing human output, the technology still has a long way to go. 

Of course, that hasn’t stopped companies from deploying AI in the workplace. Some even use the technology as an excuse to lay workers off. Since last May, at least 4,000 people have lost their jobs to AI, and 70% of workers across the country live with the fear that AI is coming for theirs next. And while the technology may still be in its infancy, it’s developing fast. Earlier this year, AI pioneer Mustafa Suleyman said that “left completely to the market and to their own devices, [AI tools are] fundamentally labor-replacing.” Without changes now, AI could be coming to replace a lot of people’s jobs.

It doesn’t have to be this way. AI has enormous potential to build prosperity and unleash human creativity, but only if it also works for working people. Ensuring that happens requires giving the voice of workers—the people who will engage with these technologies every day, and whose lives, health, and livelihoods are increasingly affected by AI and automation—a seat at the decision-making table. 

As president of the AFL-CIO, representing 12.5 million working people across 60 unions, and CEO of Omidyar Network, a social change philanthropy that supports responsible technology, we believe that the single best movement to give everyone a voice is the labor movement. Empowering workers—from warehouse associates to software engineers—is the most powerful tactic we have to ensure that AI develops in the interests of the many, not the few…(More)”.

Navigating the Future of Work: Perspectives on Automation, AI, and Economic Prosperity

Curated on Posted on by Stefaan Verhulst

Report by Erik Brynjolfsson, Adam Thierer and Daron Acemoglu: “Experts and the media tend to overestimate technology’s negative impact on employment. Case studies suggest that technology-induced unemployment fears are often exaggerated, evidenced by the McKinsey Global Institute reversing its AI forecasts and the growth in jobs predicted to be at high risk of automation.

Flexible work arrangements, technical recertification, and creative apprenticeship models offer real-time learning and adaptable skills development to prepare workers for future labor market and technological changes.

AI can potentially generate new employment opportunities, but the complex transition for workers displaced by automation—marked by the need for retraining and credentialing—indicates that the productivity benefits may not adequately compensate for job losses, particularly among low-skilled workers.

Instead of resorting to conflictual relationships, labor unions in the US must work with employers to support firm automation while simultaneously advocating for worker skill development, creating a competitive business enterprise built on strong worker representation similar to that found in Germany…(More)”.

Handbook of Artificial Intelligence at Work

Curated on Posted on by Stefaan Verhulst

Book edited by Martha Garcia-Murillo and Andrea Renda: “With the advancement in processing power and storage now enabling algorithms to expand their capabilities beyond their initial narrow applications, technology is becoming increasingly powerful. This highly topical Handbook provides a comprehensive overview of the impact of Artificial Intelligence (AI) on work, assessing its effect on an array of economic sectors, the resulting nature of work, and the subsequent policy implications of these changes.

Featuring contributions from leading experts across diverse fields, the Handbook of Artificial Intelligence at Work takes an interdisciplinary approach to understanding AI’s connections to existing economic, social, and political ecosystems. Considering a range of fields including agriculture, manufacturing, health care, education, law and government, the Handbook provides detailed sector-specific analyses of how AI is changing the nature of work, the challenges it presents and the opportunities it creates. Looking forward, it makes policy recommendations to address concerns, such as the potential displacement of some human labor by AI and growth in inequality affecting those lacking the necessary skills to interact with these technologies or without opportunities to do so.

This vital Handbook is an essential read for students and academics in the fields of business and management, information technology, AI, and public policy. It will also be highly informative from a cross-disciplinary perspective for practitioners, as well as policy makers with an interest in the development of AI technology…(More)”

Creating Real Value: Skills Data in Learning and Employment Records

Curated on Posted on by Stefaan Verhulst

Article by Nora Heffernan: “Over the last few months, I’ve asked the same question to corporate leaders from human resources, talent acquisition, learning and development, and management backgrounds. The question is this:

What kind of data needs to be included in learning and employment records to be of greatest value to you in your role and to your organization?

By data, I’m talking about credential attainment, employment history, and, emphatically, verified skills data: showing at an individual level what a candidate or employee knows and is able to do.

The answer varies slightly by industry and position, but unanimously, the employers I’ve talked to would find the greatest value in utilizing learning and employment records that include verified skills data. There is no equivocation.

And as the national conversation about skills-first talent management continues to ramp up, with half of companies indicating they plan to eliminate degree requirements for some jobs in the next year, the call for verified skill data will only get louder. Employers value skills data for multiple reasons…(More)”.