Privacy’s Blueprint: The Battle to Control the Design of New Technologies

Curated on Posted on by Stefaan Verhulst

Book by Woodrow Hartzog: “Every day, Internet users interact with technologies designed to undermine their privacy. Social media apps, surveillance technologies, and the Internet of Things are all built in ways that make it hard to guard personal information. And the law says this is okay because it is up to users to protect themselves—even when the odds are deliberately stacked against them.

In Privacy’s Blueprint, Woodrow Hartzog pushes back against this state of affairs, arguing that the law should require software and hardware makers to respect privacy in the design of their products. Current legal doctrine treats technology as though it were value-neutral: only the user decides whether it functions for good or ill. But this is not so. As Hartzog explains, popular digital tools are designed to expose people and manipulate users into disclosing personal information.

Against the often self-serving optimism of Silicon Valley and the inertia of tech evangelism, Hartzog contends that privacy gains will come from better rules for products, not users. The current model of regulating use fosters exploitation. Privacy’s Blueprint aims to correct this by developing the theoretical underpinnings of a new kind of privacy law responsive to the way people actually perceive and use digital technologies. The law can demand encryption. It can prohibit malicious interfaces that deceive users and leave them vulnerable. It can require safeguards against abuses of biometric surveillance. It can, in short, make the technology itself worthy of our trust….(More)”.

The digital economy is disrupting our old models

Curated on Posted on by Stefaan Verhulst

Diane Coyle at The Financial Times: “One of the many episodes of culture shock I experienced as a British student in the US came when I first visited the university health centre. They gave me my medical notes to take away. Once I was over the surprise, I concluded this was entirely proper. After all, the true data was me, my body. I was reminded of this moment from the early 1980s when reflecting on the debate about Facebook and data, one of the collective conclusions of which seems to be that personal data are personal property so there need to be stronger rights of ownership. If I do not like what Facebook is doing with my data, I should be able to withdraw them. Yet this fix for the problem is not straightforward.

“My” data are inextricably linked with that of other people, who are in my photographs or in my network. Once the patterns and correlations have been extracted from it, withdrawing my underlying data is neither here nor there, for the value lies in the patterns. The social character of information can be seen from the recent example of Strava accidentally publishing maps of secret American military bases because the aggregated route data revealed all the service personnel were running around the edge of their camps. One or two withdrawals of personal data would have made no difference. To put it in economic jargon, we are in the territory of externalities and public goods. Information once shared cannot be unshared.
The digital economy is one of externalities and public goods to a far greater degree than in the past. We have not begun to get to grips with how to analyse it, still less to develop policies for the common good. There are two questions at the heart of the challenge: what norms and laws about property rights over intangibles such as data or ideas or algorithms are going to be needed? And what will the best balance between collective and individual actions be or, to put it another way, between government and market?
Tussles about rights over intangible or intellectual property have been going on for a while: patent trolls on the one hand, open source creators on the other. However, the issue is far from settled. Do we really want to accept, for example, that John Deere, in selling an expensive tractor to a farmer, is only in fact renting it out because it claims property rights over the installed software?

…

Free digital goods of the open source kind are being cross-subsidised by their creators’ other sources of income. Free digital goods of the social media kind are being funded by various advertising services — and that turns out to be an ugly solution. Yet the network effects are so strong, the benefits they provide so great, that if Facebook and Google were shut down by antitrust action tomorrow, replacement digital groups could well emerge before too long. China seems to be in effect nationalising its big digital platforms but many in the west will find that even less appealing than a private data market. In short, neither “market” nor “state” looks like the right model for ownership and governance in an information economy pervaded by externalities and public goods. Finding alternative models for the creation and sharing of value in the digital world, when these are inherently collective and non-rival activities, is an urgent challenge….(More).

Can mobile phone traces help shed light on the spread of Zika in Colombia?

Curated on Posted on by Stefaan Verhulst

Daniela Perrotta at UN Global Pulse: “Nowadays, thanks to the continuous growth of the transport infrastructures, millions of people travel every day around the world, resulting in more opportunities for infectious diseases to spread on a large scale faster than ever before. Already at the beginning of the last century, between 1918 and 1920, due to the special circumstances that were created during World War I, such as overcrowded camps and hospitals, and soldiers piled in trenches or in transit every day, the Spanish Flu killed between 20 and 100 million people, more than the war itself, resulting perhaps in the most lethal pandemic in the history of humankind.

The question that then arises naturally is the following: what if an equally virulent and deadly virus would hit today’s highly-connected world where nearly any point can be easily reached in less than a day’s journey?…

To overcome these limitations, more and more sources of data and innovative techniques are used to detect people’s physical movements over time, such as the digital traces generated by human activities on the Internet (e.g. Twitter, Flickr, Foursquare) or the footprints left by mobile phone users’ activity. In particular, cellular networks implicitly bring a large ensemble of details on human activity, incredibly helpful for capturing mobility patterns and providing a high-level picture of human mobility.

In this context, the Computational Epidemiology Lab at the ISI Foundation in Turin (Italy), in collaboration with UN Global Pulse, an innovation initiative of the United Nations, and Telefonica Research in Madrid (Spain), is currently investigating the human mobility patterns relevant to the epidemic spread of Zika at a local level, in Colombia, mainly focusing on the potential benefits of harnessing mobile phone data as a proxy for human movements. Specifically, mobile phone data are defined as the information elements contained in call detail records (CDRs) created by telecom operators for billing purposes and summarizing mobile subscribers’ activity, i.e. phone calls, text messages and data connections. Such “digital traces” are continuously collected by telecom providers and thus represent a relatively low-cost and endless source for identifying human movements at an unprecedented scale.

In this study, more than two billion encrypted and anonymized calls made by around seven million mobile phone users in Colombia have been used to identify population movements across the country. To assess the value of such human mobility derived from CDRs, the data is evaluated against more traditional methods: census data, that are considered as a reference since they ideally represent the entire population of the country and its mobility features, and mobility models, i.e. the gravity model and the radiation model, that are the most commonly used today. In particular, the gravity model assumes that the number of trips increases with population size and decreases with distances, whereas the radiation model assumes that the mobility depends on population density….(More)”.

Use our personal data for the common good

Curated on Posted on by Stefaan Verhulst

Hetan Shah at Nature: “Data science brings enormous potential for good — for example, to improve the delivery of public services, and even to track and fight modern slavery. No wonder researchers around the world — including members of my own organization, the Royal Statistical Society in London — have had their heads in their hands over headlines about how Facebook and the data-analytics company Cambridge Analytica might have handled personal data. We know that trustworthiness underpins public support for data innovation, and we have just seen what happens when that trust is lost….But how else might we ensure the use of data for the public good rather than for purely private gain?

Here are two proposals towards this goal.

First, governments should pass legislation to allow national statistical offices to gain anonymized access to large private-sector data sets under openly specified conditions. This provision was part of the United Kingdom’s Digital Economy Act last year and will improve the ability of the UK Office for National Statistics to assess the economy and society for the public interest.

My second proposal is inspired by the legacy of John Sulston, who died earlier this month. Sulston was known for his success in advocating for the Human Genome Project to be openly accessible to the science community, while a competitor sought to sequence the genome first and keep data proprietary.

Like Sulston, we should look for ways of making data available for the common interest. Intellectual-property rights expire after a fixed time period: what if, similarly, technology companies were allowed to use the data that they gather only for a limited period, say, five years? The data could then revert to a national charitable corporation that could provide access to certified researchers, who would both be held to account and be subject to scrutiny that ensure the data are used for the common good.

Technology companies would move from being data owners to becoming data stewards…(More)” (see also http://datacollaboratives.org/).

Leveraging the Power of Bots for Civil Society

Curated on Posted on by Stefaan Verhulst

Allison Fine & Beth Kanter  at the Stanford Social Innovation Review: “Our work in technology has always centered around making sure that people are empowered, healthy, and feel heard in the networks within which they live and work. The arrival of the bots changes this equation. It’s not enough to make sure that people are heard; we now have to make sure that technology adds value to human interactions, rather than replacing them or steering social good in the wrong direction. If technology creates value in a human-centered way, then we will have more time to be people-centric.

So before the bots become involved with almost every facet of our lives, it is incumbent upon those of us in the nonprofit and social-change sectors to start a discussion on how we both hold on to and lead with our humanity, as opposed to allowing the bots to lead. We are unprepared for this moment, and it does not feel like an understatement to say that the future of humanity relies on our ability to make sure we’re in charge of the bots, not the other way around.

To Bot or Not to Bot?

History shows us that bots can be used in positive ways. Early adopter nonprofits have used bots to automate civic engagement, such as helping citizens register to vote, contact their elected officials, and elevate marginalized voices and issues. And nonprofits are beginning to use online conversational interfaces like Alexa for social good engagement. For example, the Audubon Society has released an Alexa skill to teach bird calls.

And for over a decade, Invisible People founder Mark Horvath has been providing “virtual case management” to homeless people who reach out to him through social media. Horvath says homeless agencies can use chat bots programmed to deliver basic information to people in need, and thus help them connect with services. This reduces the workload for case managers while making data entry more efficient. He explains it working like an airline reservation: The homeless person completes the “paperwork” for services by interacting with a bot and then later shows their ID at the agency. Bots can greatly reduce the need for a homeless person to wait long hours to get needed services. Certainly this is a much more compassionate use of bots than robot security guards who harass homeless people sleeping in front of a business.

But there are also examples where a bot’s usefulness seems limited. A UK-based social service charity, Mencap, which provides support and services to children with learning disabilities and their parents, has a chatbot on its website as part of a public education effort called #HereIAm. The campaign is intended to help people understand more about what it’s like having a learning disability, through the experience of a “learning disabled” chatbot named Aeren. However, this bot can only answer questions, not ask them, and it doesn’t become smarter through human interaction. Is this the best way for people to understand the nature of being learning disabled? Is it making the difficulties feel more or less real for the inquirers? It is clear Mencap thinks the interaction is valuable, as they reported a 3 percent increase in awareness of their charity….

The following discussion questions are the start of conversations we need to have within our organizations and as a sector on the ethical use of bots for social good:

  • What parts of our work will benefit from greater efficiency without reducing the humanness of our efforts? (“Humanness” meaning the power and opportunity for people to learn from and help one another.)
  • Do we have a privacy policy for the use and sharing of data collected through automation? Does the policy emphasize protecting the data of end users? Is the policy easily accessible by the public?
  • Do we make it clear to the people using the bot when they are interacting with a bot?
  • Do we regularly include clients, customers, and end users as advisors when developing programs and services that use bots for delivery?
  • Should bots designed for service delivery also have fundraising capabilities? If so, can we ensure that our donors are not emotionally coerced into giving more than they want to?
  • In order to truly understand our clients’ needs, motivations, and desires, have we designed our bots’ conversational interactions with empathy and compassion, or involved social workers in the design process?
  • Have we planned for weekly checks of the data generated by the bots to ensure that we are staying true to our values and original intentions, as AI helps them learn?….(More)”.

The use of Facebook by local authorities: a comparative analysis of the USA, UK and Spain

Curated on Posted on by Stefaan Verhulst

F. Javier Miranda, Antonio Chamorro and Sergio Rubio in Electronic Government: “The social networks have increased the ways in which public administrations can actively interact with the public. However, these new means of communication are not always used efficiently to create an open and two-way relationship. The purpose of this study is to analyse the presence on and use of the social network Facebook by the large councils in the USA, UK and Spain. This research adapts Facebook assessment index (FAI) to the field of local authorities. This index assesses three dimensions: popularity, content and interactivity. The results show that there is no relationship between the population of the municipality and the degree of use of Facebook by the council, but there are notable differences depending on the country. By creating this ranking, we are helping those responsible for this management to carry out benchmarking activities in order to improve their communication strategy on the social networks….(More)”.

From Texts to Tweets to Satellites: The Power of Big Data to Fill Gender Data Gaps

Curated on Posted on by Stefaan Verhulst

 at UN Foundation Blog: “Twitter posts, credit card purchases, phone calls, and satellites are all part of our day-to-day digital landscape.

Detailed data, known broadly as “big data” because of the massive amounts of passively collected and high-frequency information that such interactions generate, are produced every time we use one of these technologies. These digital traces have great potential and have already developed a track record for application in global development and humanitarian response.

Data2X has focused particularly on what big data can tell us about the lives of women and girls in resource-poor settings. Our research, released today in a new report, Big Data and the Well-Being of Women and Girls, demonstrates how four big data sources can be harnessed to fill gender data gaps and inform policy aimed at mitigating global gender inequality. Big data can complement traditional surveys and other data sources, offering a glimpse into dimensions of girls’ and women’s lives that have otherwise been overlooked and providing a level of precision and timeliness that policymakers need to make actionable decisions.

Here are three findings from our report that underscore the power and potential offered by big data to fill gender data gaps:

  1. Social media data can improve understanding of the mental health of girls and women.

Mental health conditions, from anxiety to depression, are thought to be significant contributors to the global burden of disease, particularly for young women, though precise data on mental health is sparse in most countries. However, research by Georgia Tech University, commissioned by Data2X, finds that social media provides an accurate barometer of mental health status…..

  1. Cell phone and credit card records can illustrate women’s economic and social patterns – and track impacts of shocks in the economy.

Our spending priorities and social habits often indicate economic status, and these activities can also expose economic disparities between women and men.

By compiling cell phone and credit card records, our research partners at MIT traced patterns of women’s expenditures, spending priorities, and physical mobility. The research found that women have less mobility diversity than men, live further away from city centers, and report less total expenditure per capita…..

  1. Satellite imagery can map rivers and roads, but it can also measure gender inequality.

Satellite imagery has the power to capture high-resolution, real-time data on everything from natural landscape features, like vegetation and river flows, to human infrastructure, like roads and schools. Research by our partners at the Flowminder Foundation finds that it is also able to measure gender inequality….(More)”.

Participatory Budgeting: Step to Building Active Citizenship or a Distraction from Democratic Backsliding?

Curated on Posted on by Stefaan Verhulst

David Sasaki: “Is there any there there? That’s what we wanted to uncover beneath the hype and skepticism surrounding participatory budgeting, an innovation in democracy that began in Brazil in 1989 and has quickly spread to nearly every corner of the world like a viral hashtag….We ended up selecting two groups of consultants for two phases of work. The first phase was led by three academic researchers — Brian Wampler, Mike Touchton and Stephanie McNulty — to synthesize what we know broadly about PB’s impact and where there are gaps in the evidence. mySociety led the second phase, which originally intended to identify the opportunities and challenges faced by civil society organizations and public officials that implement participatory budgeting. However, a number of unforeseen circumstances, including contested elections in Kenya and a major earthquake in Mexico, shifted mySociety’s focus to take a global, field-wide perspective.

In the end, we were left with two reports that were similar in scope and differed in perspective. Together they make for compelling reading. And while they come from different perspectives, they settle on similar recommendations. I’ll focus on just three: 1) the need for better research, 2) the lack of global coordination, and 3) the emerging opportunity to link natural resource governance with participatory budgeting….

As we consider some preliminary opportunities to advance participatory budgeting, we are clear-eyed about the risks and challenges. In the face of democratic backsliding and the concern that liberal democracy may not survive the 21st century, are these efforts to deepen local democracy merely a distraction from a larger threat, or is this a way to build active citizenship? Also, implementing PB is expensive — both in terms of money and time; is it worth the investment? Is PB just the latest checkbox for governments that want a reputation for supporting citizen participation without investing in the values and process it entails? Just like the proliferation of fake “consultation meetings,” fake PB could merely exacerbate our disappointment with democracy. What should we make of the rise of participatory budgeting in quasi-authoritarian contexts like China and Russia? Is PB a tool for undemocratic central governments to keep local governments in check while giving citizens a simulacrum of democratic participation? Crucially, without intentional efforts to be inclusive like we’ve seen in Boston, PB could merely direct public resources to those neighborhoods with the most outspoken and powerful residents.

On the other hand, we don’t want to dismiss the significant opportunities that come with PB’s rapid global expansion. For example, what happens when social movements lose their momentum between election cycles? Participatory budgeting could create a civic space for social movements to pursue concrete outcomes while engaging with neighbors and public officials. (In China, it has even helped address the urban-rural divide on perspectives toward development policy.) Meanwhile, social media have exacerbated our human tendency to complain, but participatory budgeting requires us to shift our perspective from complaints to engaging with others on solutions. It could even serve as a gateway to deeper forms of democratic participation and increased trust between governments, civil society organizations, and citizens. Perhaps participatory budgeting is the first step we need to rebuild our civic infrastructure and make space for more diverse voices to steer our complex public institutions.

Until we have more research and evidence, however, these possibilities remain speculative….(More)”.

To serve a free society, social media must evolve beyond data mining

Curated on Posted on by Stefaan Verhulst

Barbara Romzek and Aram Sinnreich at The Conversation: “…For years, watchdogs have been warning about sharing information with data-collecting companies, firms engaged in the relatively new line of business called some academics have called “surveillance capitalism.” Most casual internet users are only now realizing how easy – and common – it is for unaccountable and unknown organizations to assemble detailed digital profiles of them. They do this by combining the discrete bits of information consumers have given up to e-tailers, health sites, quiz apps and countless other digital services.

As scholars of public accountability and digital media systems, we know that the business of social media is based on extracting user data and offering it for sale. There’s no simple way for them to protect data as many users might expect. Like the social pollution of fake news, bullying and spam that Facebook’s platform spreads, the company’s privacy crisis also stems from a power imbalance: Facebook knows nearly everything about its users, who know little to nothing about it.

It’s not enough for people to delete their Facebook accounts. Nor is it likely that anyone will successfully replace it with a nonprofit alternativecentering on privacy, transparency and accountability. Furthermore, this problem is not specific just to Facebook. Other companies, including Google and Amazon, also gather and exploit extensive personal data, and are locked in a digital arms race that we believe threatens to destroy privacy altogether….

Governments need to be better guardians of public welfare – including privacy. Many companies using various aspects of technology in new ways have so far avoided regulation by stoking fears that rules might stifle innovation. Facebook and others have often claimed that they’re better at regulating themselves in an ever-changing environment than a slow-moving legislative process could be….

To encourage companies to serve democratic principles and focus on improving people’s lives, we believe the chief business model of the internet needs to shift to building trust and verifying information. While it won’t be an immediate change, social media companies pride themselves on their adaptability and should be able to take on this challenge.

The alternative, of course, could be far more severe. In the 1980s, when federal regulators decided that AT&T was using its power in the telephone market to hurt competition and consumers, they forced the massive conglomerate to break up. A similar but less dramatic change happened in the early 2000s when cellphone companies were forced to let people keep their phone numbers even if they switched carriers.

Data, and particularly individuals’ personal data, are the precious metals of the internet age. Protecting individual data while expanding access to the internet and its many social benefits is a fundamental challenge for free societies. Creating, using and protecting data properly will be crucial to preserving and improving human rights and civil liberties in this still young century. To meet this challenge will require both vigilance and vision, from businesses and their customers, as well as governments and their citizens….(More).

A New Model for Industry-Academic Partnerships

Curated on Posted on by Stefaan Verhulst

Working Paper by Gary King and Nathaniel Persily: “The mission of the academic social sciences is to understand and ameliorate society’s greatest challenges. The data held by private companies holds vast potential to further this mission. Yet, because of its interaction with highly politicized issues, customer privacy, proprietary content, and differing goals of firms and academics, these data are often inaccessible to university researchers.

We propose here a new model for industry-academic partnerships that addresses these problems via a novel organizational structure: Respected scholars form a commission which, as a trusted third party, receives access to all relevant firm information and systems, and then recruits independent academics to do research in specific areas following standard peer review protocols organized and funded by nonprofit foundations.

We also report on a partnership we helped forge under this model to make data available about the extremely visible and highly politicized issues surrounding the impact of social media on elections and democracy. In our partnership, Facebook will provide privacy-preserving data and access; seven major politically and substantively diverse nonprofit foundations will fund the research; and the Social Science Research Council will oversee the peer review process for funding and data access….(More)”.