Topics: social media

Sharing Data Is a Form of Corporate Philanthropy

Curated on Posted on by Stefaan Verhulst

Matt Stempeck in HBR Blog:  “Ever since the International Charter on Space and Major Disasters was signed in 1999, satellite companies like DMC International Imaging have had a clear protocol with which to provide valuable imagery to public actors in times of crisis. In a single week this February, DMCii tasked its fleet of satellites on flooding in the United Kingdom, fires in India, floods in Zimbabwe, and snow in South Korea. Official crisis response departments and relevant UN departments can request on-demand access to the visuals captured by these “eyes in the sky” to better assess damage and coordinate relief efforts.

DMCii is a private company, yet it provides enormous value to the public and social sectors simply by periodically sharing its data.
Back on Earth, companies create, collect, and mine data in their day-to-day business. This data has quickly emerged as one of this century’s most vital assets. Public sector and social good organizations may not have access to the same amount, quality, or frequency of data. This imbalance has inspired a new category of corporate giving foreshadowed by the 1999 Space Charter: data philanthropy.
The satellite imagery example is an area of obvious societal value, but data philanthropy holds even stronger potential closer to home, where a wide range of private companies could give back in meaningful ways by contributing data to public actors. Consider two promising contexts for data philanthropy: responsive cities and academic research.
The centralized institutions of the 20th century allowed for the most sophisticated economic and urban planning to date. But in recent decades, the information revolution has helped the private sector speed ahead in data aggregation, analysis, and applications. It’s well known that there’s enormous value in real-time usage of data in the private sector, but there are similarly huge gains to be won in the application of real-time data to mitigate common challenges.
What if sharing economy companies shared their real-time housing, transit, and economic data with city governments or public interest groups? For example, Uber maintains a “God’s Eye view” of every driver on the road in a city:
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Imagine combining this single data feed with an entire portfolio of real-time information. An early leader in this space is the City of Chicago’s urban data dashboard, WindyGrid. The dashboard aggregates an ever-growing variety of public datasets to allow for more intelligent urban management.
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Over time, we could design responsive cities that react to this data. A responsive city is one where services, infrastructure, and even policies can flexibly respond to the rhythms of its denizens in real-time. Private sector data contributions could greatly accelerate these nascent efforts.
Data philanthropy could similarly benefit academia. Access to data remains an unfortunate barrier to entry for many researchers. The result is that only researchers with access to certain data, such as full-volume social media streams, can analyze and produce knowledge from this compelling information. Twitter, for example, sells access to a range of real-time APIs to marketing platforms, but the price point often exceeds researchers’ budgets. To accelerate the pursuit of knowledge, Twitter has piloted a program called Data Grants offering access to segments of their real-time global trove to select groups of researchers. With this program, academics and other researchers can apply to receive access to relevant bulk data downloads, such as an period of time before and after an election, or a certain geographic area.
Humanitarian response, urban planning, and academia are just three sectors within which private data can be donated to improve the public condition. There are many more possible applications possible, but few examples to date. For companies looking to expand their corporate social responsibility initiatives, sharing data should be part of the conversation…
Companies considering data philanthropy can take the following steps:

  • Inventory the information your company produces, collects, and analyzes. Consider which data would be easy to share and which data will require long-term effort.
  • Think who could benefit from this information. Who in your community doesn’t have access to this information?
  • Who could be harmed by the release of this data? If the datasets are about people, have they consented to its release? (i.e. don’t pull a Facebook emotional manipulation experiment).
  • Begin conversations with relevant public agencies and nonprofit partners to get a sense of the sort of information they might find valuable and their capacity to work with the formats you might eventually make available.
  • If you expect an onslaught of interest, an application process can help qualify partnership opportunities to maximize positive impact relative to time invested in the program.
  • Consider how you’ll handle distribution of the data to partners. Even if you don’t have the resources to set up an API, regular releases of bulk data could still provide enormous value to organizations used to relying on less-frequently updated government indices.
  • Consider your needs regarding privacy and anonymization. Strip the data of anything remotely resembling personally identifiable information (here are some guidelines).
  • If you’re making data available to researchers, plan to allow researchers to publish their results without obstruction. You might also require them to share the findings with the world under Open Access terms….”

'Big Data' Will Change How You Play, See the Doctor, Even Eat

Curated on Posted on by Stefaan Verhulst

We’re entering an age of personal big data, and its impact on our lives will surpass that of the Internet. Data will answer questions we could never before answer with certainty—everyday questions like whether that dress actually makes you look fat, or profound questions about precisely how long you will live.

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Every 20 years or so, a powerful technology moves from the realm of backroom expertise and into the hands of the masses. In the late-1970s, computing made that transition—from mainframes in glass-enclosed rooms to personal computers on desks. In the late 1990s, the first web browsers made networks, which had been for science labs and the military, accessible to any of us, giving birth to the modern Internet.

Each transition touched off an explosion of innovation and reshaped work and leisure. In 1975, 50,000 PCs were in use worldwide. Twenty years later: 225 million. The number of Internet users in 1995 hit 16 million. Today it’s more than 3 billion. In much of the world, it’s hard to imagine life without constant access to both computing and networks.

The 2010s will be the coming-out party for data. Gathering, accessing and gleaning insights from vast and deep data has been a capability locked inside enterprises long enough. Cloud computing and mobile devices now make it possible to stand in a bathroom line at a baseball game while tapping into massive computing power and databases. On the other end, connected devices such as the Nest thermostat or Fitbit health monitor and apps on smartphones increasingly collect new kinds of information about everyday personal actions and habits, turning it into data about ourselves.

More than 80 percent of data today is unstructured: tangles of YouTube videos, news stories, academic papers, social network comments. Unstructured data has been almost impossible to search for, analyze and mix with other data. A new generation of computers—cognitive computing systems that learn from data—will read tweets or e-books or watch video, and comprehend its content. Somewhat like brains, these systems can link diverse bits of data to come up with real answers, not just search results.

Such systems can work in natural language. The progenitor is the IBM Watson computer that won on Jeopardy in 2011. Next-generation Watsons will work like a super-powered Google. (Google today is a data-searching wimp compared with what’s coming.)

Sports offers a glimpse into the data age. Last season the NBA installed in every arena technology that can “watch” a game and record, in 48 minutes of action, more than 4 million data points about every movement and shot. That alone could yield new insights for NBA coaches, such as which group of five players most efficiently passes the ball around….

Think again about life before personal computing and the Internet. Even if someone told you that you’d eventually carry a computer in your pocket that was always connected to global networks, you would’ve had a hard time imagining what that meant—imagining WhatsApp, Siri, Pandora, Uber, Evernote, Tinder.

As data about everything becomes ubiquitous and democratized, layered on top of computing and networks, it will touch off the most spectacular technology explosion yet. We can see the early stages now. “Big data” doesn’t even begin to describe the enormity of what’s coming next.”

Crowd-Sourced Augmented Realities: Social Media and the Power of Digital Representation

Curated on Posted on by Stefaan Verhulst

Pre-publication version of a chapter by Matthew Zook, Mark Graham and  Andrew Boulton  in S. Mains, J. Cupples, and C. Lukinbeal. Mediated Geographies/Geographies of Media. Springer Science International Handbooks in Human Geography, (Forthcoming): “A key and distinguishing feature of society today is that its increasingly documented by crowd-sourced social media discourse about public experiences. Much of this social media content is geo-referenced and exists in layers of information draped over the physical world, invisible to the naked eye but accessible to range of digital (and often) mobile devices. When we access these information layers, they mediate the mundane practices of everyday life, (e.g., What or who is nearby? How do I move from point A to B) through the creation of augmented realities, i.e., unstable, context dependent representations of places brought temporary into being by combining the space of material and virtual experience.
These augmented realities, as particular representations of locations, places and events, are vigorously promoted or contested and thus become important spots in which power is exercised, much in the same way that maps have long had power to reinforce or challenge the status quo. However, because many of the processes and practices behind the creation of augmented realities are unseen, its power is often overlooked in the process of representation or place-making. This paper highlights the points at which power acts and demonstrate that all representations of place – including augmented realities derived from social media – are products of and productive of, social relationships and associated power relations.”
Building upon a case study of Abbottabad, Pakistan after the raid on Osama bin Laden’s compound we construct a four-part typology of the power relations emerging from social practices that enact augmented realities. These include: Distributed power, the complex and socially/spatially distributed authorship of user-generated geospatial content; Communication power, the ways in which particular representations gain prominence; language is a particularly key variable; Code power, the autonomy of software code to regulate actions, or mediate content, or ordering representations in particular ways; and Timeless power, the ways in which digital representations of place reconfigure temporal relationships, particularly sequence and duration, between people and events.

The People’s Platform

Curated on Posted on by Stefaan Verhulst

Book Review by Tim Wu in the New York Times: “Astra Taylor is a documentary filmmaker who has described her work as the “steamed broccoli” in our cultural diet. Her last film, “Examined Life,” depicted philosophers walking around and talking about their ideas. She’s the kind of creative person who was supposed to benefit when the Internet revolution collapsed old media hierarchies. But two decades since that revolution began, she’s not impressed: “We are at risk of starving in the midst of plenty,” Taylor writes. “Free culture, like cheap food, incurs hidden costs.” Instead of serving as the great equalizer, the web has created an abhorrent cultural feudalism. The creative masses connect, create and labor, while Google, Facebook and Amazon collect the cash.
Taylor’s thesis is simply stated. The pre-Internet cultural industry, populated mainly by exploitative conglomerates, was far from perfect, but at least the ancien régime felt some need to cultivate cultural institutions, and to pay for talent at all levels. Along came the web, which swept away hierarchies — as well as paychecks, leaving behind creators of all kinds only the chance to be fleetingly “Internet famous.” And anyhow, she says, the web never really threatened to overthrow the old media’s upper echelons, whether defined as superstars, like Beyoncé, big broadcast television shows or Hollywood studios. Instead, it was the cultural industry’s middle ­classes that have been wiped out and replaced by new cultural plantations ruled over by the West Coast aggregators.
It is hard to know if the title, “The People’s Platform,” is aspirational or sarcastic, since Taylor believes the classless aura of the web masks an unfair power structure. “Open systems can be starkly inegalitarian,” she says, arguing that the web is afflicted by what the feminist scholar Jo Freeman termed a “tyranny of structurelessness.” Because there is supposedly no hierarchy, elites can happily deny their own existence. (“We just run a platform.”) But the effects are real: The web has reduced professional creators to begging for scraps of attention from a spoiled public, and forced creators to be their own brand.
…
The tech industry might be tempted to dismiss Taylor’s arguments as merely a version of typewriter manufacturers’ complaints circa 1984, but that would be a mistake. “The People’s Platform” should be taken as a challenge by the new media that have long claimed to be improving on the old order. Can they prove they are capable of supporting a sustainable cultural ecosystem, in a way that goes beyond just hosting parties at the Sundance Film ­Festival?
We see some of this in the tech firms that have begun to pay for original content, as with Netflix’s investments in projects like “Orange Is the New Black.” It’s also worth pointing out that the support of culture is actually pretty cheap. Consider the nonprofit ProPublica, which employs investigative journalists, and has already won two Pulitzers, all on a budget of just over $10 million a year. That kind of money is a rounding error for much of Silicon Valley, where losing billions on bad acquisitions is routinely defended as “strategic.” If Google, Apple, Facebook and Amazon truly believe they’re better than the old guard, let’s see it.”
See : THE PEOPLE’S PLATFORM. Taking Back Power and Culture in the Digital Age By Astra Taylor, 276 pp. Metropolitan Books/Henry Holt & Company.

Indonesian techies crowdsource election results

Curated on Posted on by Stefaan Verhulst
Ben Bland in the Financial Times: “Three Indonesian tech experts say they have used crowdsourcing to calculate an accurate result for the country’s contested presidential election in six days, while 4m officials have been beavering away for nearly two weeks counting the votes by hand.

The Indonesian techies, who work for multinational companies, were spurred into action after both presidential candidates claimed victory and accused each other of trying to rig the convoluted counting process, raising fears that the country’s young democracy was under threat.

“We did this to prevent the nation being ripped apart because of two claims to victory that nobody can verify,” said Ainun Najib, who is based in Singapore. “This solution was only possible because all the polling station data were openly available for public scrutiny and verification.”

Mr Najib and two friends took advantage of the decision by the national election commission (KPU) to upload the individual results from Indonesia’s 480,000 polling stations to its website for the first time, in an attempt to counter widespread fears about electoral fraud.

The three Indonesians scraped the voting data from the KPU website on to a database and then recruited 700 friends and acquaintances through Facebook to type in the results and check them. They uploaded the data to a website called kawalpemilu.org, which means “guard the election” in Indonesian.

Throughout the process, Mr Najib said he had to fend off hacking attacks, forcing him to shift data storage to a cloud-based service. The whole exercise cost $10 for a domain name and $0.10 for the data storage….”

Countable Wants To Make Politics A ‘Continual Conversation’

Curated on Posted on by Stefaan Verhulst

in Techcrunch: “Telling your senator how to vote is as easy as “liking” a Facebook picture, thanks to a new app from the creators of TV streaming service SideReel.

Countable, available for iOS and coming to Android soon, presents a succinct summary of each piece of legislation Congress is considering, along with a short one-sentence argument in favor of the bill or against it. You are then able to vote “yay” or “nay.” When you are logged in through Facebook, Countable can automatically generate a message and send it to your representatives based on your location.

Countable also keeps track of how the lawmakers vote and then informs you how your representatives’ votes stack up to your own, generating “compatibility rankings.”

Co-founders Bart Myers and Peter Arzhintar came up with Countable when trying to figure out their next move after selling SideReel in 2011. Myers said they wanted to move away from TV and into something Myers said was more meaningful. As they brainstormed ideas, they kept coming back to one.

“We kept coming back to the disconnect that the American people feel with their representatives, that disconnect that we felt ourselves,” Myers says. “We decided to take a new bent at it … create a product where … what my representatives are doing can basically be made bite-sized, pushed to me like updates from our friends pushed through Facebook.”

And browsing the app’s colorful interface feels a lot more like swiping through friends’ pictures than wading through pages of lengthy bills. Countable’s team, which includes writers and consultants with experience in both the Democratic and Republican parties, has prepared short summaries and explanations that are easy to understand. Myers says the app allows users to go as deep into an issue as they want, linking to media coverage and the full text of the bill…”

Facebook Nation

Curated on Posted on by Stefaan Verhulst

Essay by Leonidas Donskis in the Hedgehog Review: “A German anthropologist who lived in England and was studying the society and culture of Kosovo Albanians once said something that lodged firmly in my memory: Whenever she wanted to make an interesting thought or position available to Albanian students or intellectuals, she simply published it on her Facebook page. “You don’t have to add a comment or explain anything,” she said with a smile. “The posting of it on Facebook is a sure sign that the message is a good one.”
She promised to perform this operation with a few thoughts of mine she had heard and liked in one of my lectures. When she noticed my surprise, she cheerfully explained that the Albanians considers themselves such a particularly dispersed lot, such a diaspora nation par excellence, that they are inclined to view themselves as a coherent collectivity only on Facebook. Without it, their friends, relatives, and family members living in Albania and elsewhere would have no tangible ties to one another.
This made me think that today’s version of Ahasver, the Wandering Jew of legend, is a Facebook user, and that Facebook—not the physical world—is where that displaced person wanders.
The Facebook Nation is host to an ongoing referendum in which its denizens cast their ballots daily, hourly, even minute by minute. Let’s make no mistake about what it means to be in this peculiar digital republic. For a lover, as Milan Kundera put it, to be is to live in the eye of one’s beloved. And what is it to be for people who don’t know where they are or where they want to be or even if they exist at all? Quite simply, it is to be liked on Facebook.
Facebook is where everyone becomes his or her own journalist, a situation that has forced real journalists to become Facebooking and tweeting simulacra of their former selves, or else to abandon journalism for other pursuits, whether literary or academic or something altogether different. Évariste Gamelin, the protagonist of Anatole France’s 1912 novel Les dieux ont soif (The Gods Are Thirsty), is a painter, a passionate disciple of Jacques Louis David, and a young fanatic who doesn’t know whether he is fatally in love with his charming girlfriend or with his mother, the Revolution. He believes that after the Revolution every citizen will become a judge of himself and of the Republic. But modernity plays a joke on him: It does not fulfill this promise. It had no intention of doing so. Instead of turning into judges, we all became journalists…”

Selected Readings on Crowdsourcing Expertise

Curated on Posted on by Andrew Young

The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of crowdsourcing was originally published in 2014.

Crowdsourcing enables leaders and citizens to work together to solve public problems in new and innovative ways. New tools and platforms enable citizens with differing levels of knowledge, expertise, experience and abilities to collaborate and solve problems together. Identifying experts, or individuals with specialized skills, knowledge or abilities with regard to a specific topic, and incentivizing their participation in crowdsourcing information, knowledge or experience to achieve a shared goal can enhance the efficiency and effectiveness of problem solving.

Selected Reading List (in alphabetical order)

Annotated Selected Reading List (in alphabetical order)

Börner, Katy, Michael Conlon, Jon Corson-Rikert, and Ying Ding. “VIVO: A Semantic Approach to Scholarly Networking and Discovery.” Synthesis Lectures on the Semantic Web: Theory and Technology 2, no. 1 (October 17, 2012): 1–178. http://bit.ly/17huggT.

  • This e-book “provides an introduction to VIVO…a tool for representing information about research and researchers — their scholarly works, research interests, and organizational relationships.”
  • VIVO is a response to the fact that, “Information for scholars — and about scholarly activity — has not kept pace with the increasing demands and expectations. Information remains siloed in legacy systems and behind various access controls that must be licensed or otherwise negotiated before access. Information representation is in its infancy. The raw material of scholarship — the data and information regarding previous work — is not available in common formats with common semantics.”
  • Providing access to structured information on the work and experience of a diversity of scholars enables improved expert finding — “identifying and engaging experts whose scholarly works is of value to one’s own. To find experts, one needs rich data regarding one’s own work and the work of potential related experts. The authors argue that expert finding is of increasing importance since, “[m]ulti-disciplinary and inter-disciplinary investigation is increasingly required to address complex problems. 

Bozzon, Alessandro, Marco Brambilla, Stefano Ceri, Matteo Silvestri, and Giuliano Vesci. “Choosing the Right Crowd: Expert Finding in Social Networks.” In Proceedings of the 16th International Conference on Extending Database Technology, 637–648. EDBT  ’13. New York, NY, USA: ACM, 2013. http://bit.ly/18QbtY5.

  • This paper explores the challenge of selecting experts within the population of social networks by considering the following problem: “given an expertise need (expressed for instance as a natural language query) and a set of social network members, who are the most knowledgeable people for addressing that need?”
  • The authors come to the following conclusions:
    • “profile information is generally less effective than information about resources that they directly create, own or annotate;
    • resources which are produced by others (resources appearing on the person’s Facebook wall or produced by people that she follows on Twitter) help increasing the assessment precision;
    • Twitter appears the most effective social network for expertise matching, as it very frequently outperforms all other social networks (either combined or alone);
    • Twitter appears as well very effective for matching expertise in domains such as computer engineering, science, sport, and technology & games, but Facebook is also very effective in fields such as locations, music, sport, and movies & tv;
    • surprisingly, LinkedIn appears less effective than other social networks in all domains (including computer science) and overall.”

Brabham, Daren C. “The Myth of Amateur Crowds.” Information, Communication & Society 15, no. 3 (2012): 394–410. http://bit.ly/1hdnGJV.

  • Unlike most of the related literature, this paper focuses on bringing attention to the expertise already being tapped by crowdsourcing efforts rather than determining ways to identify more dormant expertise to improve the results of crowdsourcing.
  • Brabham comes to two central conclusions: “(1) crowdsourcing is discussed in the popular press as a process driven by amateurs and hobbyists, yet empirical research on crowdsourcing indicates that crowds are largely self-selected professionals and experts who opt-in to crowdsourcing arrangements; and (2) the myth of the amateur in crowdsourcing ventures works to label crowds as mere hobbyists who see crowdsourcing ventures as opportunities for creative expression, as entertainment, or as opportunities to pass the time when bored. This amateur/hobbyist label then undermines the fact that large amounts of real work and expert knowledge are exerted by crowds for relatively little reward and to serve the profit motives of companies. 

Dutton, William H. Networking Distributed Public Expertise: Strategies for Citizen Sourcing Advice to Government. One of a Series of Occasional Papers in Science and Technology Policy, Science and Technology Policy Institute, Institute for Defense Analyses, February 23, 2011. http://bit.ly/1c1bpEB.

  • In this paper, a case is made for more structured and well-managed crowdsourcing efforts within government. Specifically, the paper “explains how collaborative networking can be used to harness the distributed expertise of citizens, as distinguished from citizen consultation, which seeks to engage citizens — each on an equal footing.” Instead of looking for answers from an undefined crowd, Dutton proposes “networking the public as advisors” by seeking to “involve experts on particular public issues and problems distributed anywhere in the world.”
  • Dutton argues that expert-based crowdsourcing can be successfully for government for a number of reasons:
    • Direct communication with a diversity of independent experts
    • The convening power of government
    • Compatibility with open government and open innovation
    • Synergy with citizen consultation
    • Building on experience with paid consultants
    • Speed and urgency
    • Centrality of documents to policy and practice.
  • He also proposes a nine-step process for government to foster bottom-up collaboration networks:
    • Do not reinvent the technology
    • Focus on activities, not the tools
    • Start small, but capable of scaling up
    • Modularize
    • Be open and flexible in finding and going to communities of experts
    • Do not concentrate on one approach to all problems
    • Cultivate the bottom-up development of multiple projects
    • Experience networking and collaborating — be a networked individual
    • Capture, reward, and publicize success.

Goel, Gagan, Afshin Nikzad and Adish Singla. “Matching Workers with Tasks: Incentives in Heterogeneous Crowdsourcing Markets.” Under review by the International World Wide Web Conference (WWW). 2014. http://bit.ly/1qHBkdf

  • Combining the notions of crowdsourcing expertise and crowdsourcing tasks, this paper focuses on the challenge within platforms like Mechanical Turk related to intelligently matching tasks to workers.
  • The authors’ call for more strategic assignment of tasks in crowdsourcing markets is based on the understanding that “each worker has certain expertise and interests which define the set of tasks she can and is willing to do.”
  • Focusing on developing meaningful incentives based on varying levels of expertise, the authors sought to create a mechanism that, “i) is incentive compatible in the sense that it is truthful for agents to report their true cost, ii) picks a set of workers and assigns them to the tasks they are eligible for in order to maximize the utility of the requester, iii) makes sure total payments made to the workers doesn’t exceed the budget of the requester.

Gubanov, D., N. Korgin, D. Novikov and A. Kalkov. E-Expertise: Modern Collective Intelligence. Springer, Studies in Computational Intelligence 558, 2014. http://bit.ly/U1sxX7

  • In this book, the authors focus on “organization and mechanisms of expert decision-making support using modern information and communication technologies, as well as information analysis and collective intelligence technologies (electronic expertise or simply e-expertise).”
  • The book, which “addresses a wide range of readers interested in management, decision-making and expert activity in political, economic, social and industrial spheres, is broken into five chapters:
    • Chapter 1 (E-Expertise) discusses the role of e-expertise in decision-making processes. The procedures of e-expertise are classified, their benefits and shortcomings are identified, and the efficiency conditions are considered.
    • Chapter 2 (Expert Technologies and Principles) provides a comprehensive overview of modern expert technologies. A special emphasis is placed on the specifics of e-expertise. Moreover, the authors study the feasibility and reasonability of employing well-known methods and approaches in e-expertise.
    • Chapter 3 (E-Expertise: Organization and Technologies) describes some examples of up-to-date technologies to perform e-expertise.
    • Chapter 4 (Trust Networks and Competence Networks) deals with the problems of expert finding and grouping by information and communication technologies.
    • Chapter 5 (Active Expertise) treats the problem of expertise stability against any strategic manipulation by experts or coordinators pursuing individual goals.

Holst, Cathrine. “Expertise and Democracy.” ARENA Report No 1/14, Center for European Studies, University of Oslo. http://bit.ly/1nm3rh4

  • This report contains a set of 16 papers focused on the concept of “epistocracy,” meaning the “rule of knowers.” The papers inquire into the role of knowledge and expertise in modern democracies and especially in the European Union (EU). Major themes are: expert-rule and democratic legitimacy; the role of knowledge and expertise in EU governance; and the European Commission’s use of expertise.
    • Expert-rule and democratic legitimacy
      • Papers within this theme concentrate on issues such as the “implications of modern democracies’ knowledge and expertise dependence for political and democratic theory.” Topics include the accountability of experts, the legitimacy of expert arrangements within democracies, the role of evidence in policy-making, how expertise can be problematic in democratic contexts, and “ethical expertise” and its place in epistemic democracies.
    • The role of knowledge and expertise in EU governance
      • Papers within this theme concentrate on “general trends and developments in the EU with regard to the role of expertise and experts in political decision-making, the implications for the EU’s democratic legitimacy, and analytical strategies for studying expertise and democratic legitimacy in an EU context.”
    • The European Commission’s use of expertise
      • Papers within this theme concentrate on how the European Commission uses expertise and in particular the European Commission’s “expertgroup system.” Topics include the European Citizen’s Initiative, analytic-deliberative processes in EU food safety, the operation of EU environmental agencies, and the autonomy of various EU agencies.

King, Andrew and Karim R. Lakhani. “Using Open Innovation to Identify the Best Ideas.” MIT Sloan Management Review, September 11, 2013. http://bit.ly/HjVOpi.

  • In this paper, King and Lakhani examine different methods for opening innovation, where, “[i]nstead of doing everything in-house, companies can tap into the ideas cloud of external expertise to develop new products and services.”
  • The three types of open innovation discussed are: opening the idea-creation process, competitions where prizes are offered and designers bid with possible solutions; opening the idea-selection process, ‘approval contests’ in which outsiders vote to determine which entries should be pursued; and opening both idea generation and selection, an option used especially by organizations focused on quickly changing needs.

Long, Chengjiang, Gang Hua and Ashish Kapoor. “Active Visual Recognition with Expertise Estimation in Crowdsourcing.” 2013 IEEE International Conference on Computer Vision. December 2013. http://bit.ly/1lRWFur.

  • This paper is focused on improving the crowdsourced labeling of visual datasets from platforms like Mechanical Turk. The authors note that, “Although it is cheap to obtain large quantity of labels through crowdsourcing, it has been well known that the collected labels could be very noisy. So it is desirable to model the expertise level of the labelers to ensure the quality of the labels. The higher the expertise level a labeler is at, the lower the label noises he/she will produce.”
  • Based on the need for identifying expert labelers upfront, the authors developed an “active classifier learning system which determines which users to label which unlabeled examples” from collected visual datasets.
  • The researchers’ experiments in identifying expert visual dataset labelers led to findings demonstrating that the “active selection” of expert labelers is beneficial in cutting through the noise of crowdsourcing platforms.

Noveck, Beth Simone. “’Peer to Patent’: Collective Intelligence, Open Review, and Patent Reform.” Harvard Journal of Law & Technology 20, no. 1 (Fall 2006): 123–162. http://bit.ly/HegzTT.

  • This law review article introduces the idea of crowdsourcing expertise to mitigate the challenge of patent processing. Noveck argues that, “access to information is the crux of the patent quality problem. Patent examiners currently make decisions about the grant of a patent that will shape an industry for a twenty-year period on the basis of a limited subset of available information. Examiners may neither consult the public, talk to experts, nor, in many cases, even use the Internet.”
  • Peer-to-Patent, which launched three years after this article, is based on the idea that, “The new generation of social software might not only make it easier to find friends but also to find expertise that can be applied to legal and policy decision-making. This way, we can improve upon the Constitutional promise to promote the progress of science and the useful arts in our democracy by ensuring that only worth ideas receive that ‘odious monopoly’ of which Thomas Jefferson complained.”

Ober, Josiah. “Democracy’s Wisdom: An Aristotelian Middle Way for Collective Judgment.” American Political Science Review 107, no. 01 (2013): 104–122. http://bit.ly/1cgf857.

  • In this paper, Ober argues that, “A satisfactory model of decision-making in an epistemic democracy must respect democratic values, while advancing citizens’ interests, by taking account of relevant knowledge about the world.”
  • Ober describes an approach to decision-making that aggregates expertise across multiple domains. This “Relevant Expertise Aggregation (REA) enables a body of minimally competent voters to make superior choices among multiple options, on matters of common interest.”

Sims, Max H., Jeffrey Bigham, Henry Kautz and Marc W. Halterman. “Crowdsourcing medical expertise in near real time.” Journal of Hospital Medicine 9, no. 7, July 2014. http://bit.ly/1kAKvq7.

  • In this article, the authors discuss the develoment of a mobile application called DocCHIRP, which was developed due to the fact that, “although the Internet creates unprecedented access to information, gaps in the medical literature and inefficient searches often leave healthcare providers’ questions unanswered.”
  • The DocCHIRP pilot project used a “system of point-to-multipoint push notifications designed to help providers problem solve by crowdsourcing from their peers.”
  • Healthcare providers (HCPs) sought to gain intelligence from the crowd, which included 85 registered users, on questions related to medication, complex medical decision making, standard of care, administrative, testing and referrals.
  • The authors believe that, “if future iterations of the mobile crowdsourcing applications can address…adoption barriers and support the organic growth of the crowd of HCPs,” then “the approach could have a positive and transformative effect on how providers acquire relevant knowledge and care for patients.”

Spina, Alessandro. “Scientific Expertise and Open Government in the Digital Era: Some Reflections on EFSA and Other EU Agencies.” in Foundations of EU Food Law and Policy, eds. A. Alemmano and S. Gabbi. Ashgate, 2014. http://bit.ly/1k2EwdD.

  • In this paper, Spina “presents some reflections on how the collaborative and crowdsourcing practices of Open Government could be integrated in the activities of EFSA [European Food Safety Authority] and other EU agencies,” with a particular focus on “highlighting the benefits of the Open Government paradigm for expert regulatory bodies in the EU.”
  • Spina argues that the “crowdsourcing of expertise and the reconfiguration of the information flows between European agencies and teh public could represent a concrete possibility of modernising the role of agencies with a new model that has a low financial burden and an almost immediate effect on the legal governance of agencies.”
  • He concludes that, “It is becoming evident that in order to guarantee that the best scientific expertise is provided to EU institutions and citizens, EFSA should strive to use the best organisational models to source science and expertise.”

Meet the UK start-ups changing the world with open data

Curated on Posted on by Stefaan Verhulst
Sophie Curtis in The Telegraph: “Data is more accessible today than anyone could have imagined 10 or 20 years ago. From corporate databases to social media and embedded sensors, data is exploding, with total worldwide volume expected to reach 6.6 zettabytes by 2020.
Open data is information that is available for anyone to use, for any purpose, at no cost. For example, the Department for Education publishes open data about the performance of schools in England, so that companies can create league tables and citizens can find the best-performing schools in their catchment area.
Governments worldwide are working to open up more of their data. Since January 2010, more than 18,500 UK government data sets have been released via the data.gov.uk web portal, creating new opportunities for organisations to build innovative digital services.
Businesses are also starting to realise the value of making their non-personal data freely available, with open innovation leading to the creation products and services that they can benefit from….

Now a range of UK start-ups are working with the ODI to build businesses using open data, and have already unlocked a total of £2.5 million worth of investments and contracts.
Mastodon C joined the ODI start-up programme at its inception in December 2012. Shortly after joining, the company teamed up with Ben Goldacre and Open Healthcare UK, and embarked on a project investigating the use of branded statins over the far cheaper generic versions.
The data analysis identified potential efficiency savings to the NHS of £200 million. The company is now also working with the Technology Strategy Board and Nesta to help them gain better insight into their data.
Another start-up, CarbonCulture is a community platform designed to help people use resources more efficiently. The company uses high-tech metering to monitor carbon use in the workplace and help clients save money.
Organisations such as 10 Downing Street, Tate, Cardiff Council, the GLA and the UK Parliament are using the company’s digital tools to monitor and improve their energy consumption. CarbonCulture has also helped the Department of Energy and Climate Change reduce its gas use by 10 per cent.
Spend Network’s business is built on collecting the spend statements and tender documents published by government in the UK and Europe and then publishing this data openly so that anyone can use it. The company currently hosts over £1.2 trillion of transactions from the UK and over 1.8 million tenders from across Europe.
One of the company’s major breakthroughs was creating the first national, open spend analysis for central and local government. This was used to uncover a 45 per cent delay in the UK’s tendering process, holding up £22 billion of government funds to the economy.
Meanwhile, TransportAPI uses open data feeds from Traveline, Network Rail and Transport for London to provide nationwide timetables, departure and infrastructure information across all modes of public transport.
TransportAPI currently has 700 developers and organisations signed up to its platform, including individual taxpayers and public sector organisations like universities and local authorities. Travel portals, hyperlocal sites and business analytics are also integrating features, such as the ‘nearest transport’ widget, into their websites.
These are just four examples of how start-ups are using open data to create new digital services. The ODI this week announced seven new open data start-ups joining the programme, covering 3D printed learning materials, helping disabled communities, renewable energy markets, and smart cities….”

Participant Index Seeks to Determine Why One Film Spurs Activism, While Others Falter

Curated on Posted on by Stefaan Verhulst
in the New York Times: “You watched the wrenching documentary. You posted your outrage on Twitter. But are you good for more than a few easy keystrokes of hashtag activism?

Participant Media and some powerful partners need to know.

For the last year Participant, an activist entertainment company that delivers movies with a message, has been quietly working with the Bill & Melinda Gates Foundation, the Knight Foundation and the University of Southern California’s Annenberg School for Communication and Journalism to answer a question vexing those who would use media to change the world.

That is, what actually gets people moving? Do grant-supported media projects incite change, or are they simply an expensive way of preaching to the choir?…

To get the answers it wants, Participant is developing a measuring tool that it calls the Participant Index, assisted in the effort by the Annenberg school’s Media Impact Project. In rough parallel to the Nielsen television ratings, the still-evolving index compiles raw audience numbers for issue-driven narrative films, documentaries, television programs and online short videos, along with measures of conventional and social media activity, including Twitter and Facebook presence.

The two measures are then matched with the results of an online survey, about 25 minutes long, that asks as many as 350 viewers of each project an escalating set of questions about their emotional response and level of engagement.

Did it affect you emotionally? Did you share information about it? Did you boycott a product or company? Did it change your life?

“If this existed, we would not be doing it,” said James G. Berk, chief executive of Participant. “We desperately need more and more information, to figure out if what we were doing is actually working.”

The answers result in a score that combines separate emotional and behavioral measures. On a scale of 100, for instance, “The Square,” a documentary about Egyptian political upheaval that was included in Participant’s first echelon of 35 indexed titles this year, scored extremely high for emotional involvement, with a 97, but lower in terms of provoking action, with an 87, for a combined average of 92.

By contrast, “Farmed and Dangerous,” a comic web series about industrial agriculture, hit 99 on the action scale, as respondents said, for instance, that they had bought or shunned a product, and 94 for emotion, for an average of 97. That marked it as having potentially higher impact than “The Square” among those who saw it….”

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