Manipulation As Theft

Curated on Posted on by Stefaan Verhulst

Paper by Cass Sunstein: “Should there be a right not to be manipulated? What kind of right? On Kantian grounds, manipulation, lies, and paternalistic coercion are moral wrongs, and for similar reasons; they deprive people of agency, insult their dignity, and fail to respect personal autonomy. On welfarist grounds, manipulation, lies, and paternalistic coercion share a different characteristic; they displace the choices of those whose lives are directly at stake, and who are likely to have epistemic advantages, with the choices of outsiders, who are likely to lack critical information. Kantians and welfarists should be prepared to endorse a (moral) right not to be manipulated, though on very different grounds.

The moral prohibition on manipulation, like the moral prohibition on lies, should run against officials and regulators, not only against private institutions. At the same time, the creation of a legal right not to be manipulated raises hard questions, in part because of definitional challenges; there is a serious risk of vagueness and a serious risk of overbreadth. (Lies, as such, are not against the law, and the same is true of unkindness, inconsiderateness, and even cruelty.) With welfarist considerations in mind, it is probably best to start by prohibiting particular practices, while emphasizing that they are forms of manipulation and may not count as fraud. The basic goal should be to build on the claim that in certain cases, manipulation is a form of theft; the law should forbid theft, whether it occurs through force, lies, or manipulation. Some manipulators are thieves….(More)”

Politics, Public Goods, and Corporate Nudging in the HTTP/2 Standardization Process

Curated on Posted on by Stefaan Verhulst

Paper by Sylvia E. Peacock: “The goal is to map out some policy problems attached to using a club good approach instead of a public good approach to manage our internet protocols, specifically the HTTP (Hypertext Transfer Protocol). Behavioral and information economics theory are used to evaluate the standardization process of our current generation HTTP/2 (2.0). The HTTP update under scrutiny is a recently released HTTP/2 version based on Google’s SPDY, which introduces several company-specific and best practice applications, side by side. A content analysis of email discussions extracted from a publicly accessible IETF (Internet Engineering Task Force) email server shows how the club good approach of the working group leads to an underperformance in the outcomes of the standardization process. An important conclusion is that in some areas of the IETF, standardization activities may need to include public consultations, crowdsourced volunteers, or an official call for public participation to increase public oversight and more democratically manage our intangible public goods….(More)”.

Examining the Intersection of Behavioral Science and Advocacy

Curated on Posted on by Stefaan Verhulst

Introduction to Special Collection of the Behavioral Scientist by Cintia Hinojosa and Evan Nesterak: “Over the past year, everyone’s lives have been touched by issues that intersect science and advocacy—the pandemic, climate change, police violence, voting, protests, the list goes on. 

These issues compel us, as a society and individuals, toward understanding. We collect new data, design experiments, test our theories. They also inspire us to examine our personal beliefs and values, our roles and responsibilities as individuals within society. 

Perhaps no one feels these forces more than social and behavioral scientists. As members of fields dedicated to the study of social and behavioral phenomena, they are in the unique position of understanding these issues from a scientific perspective, while also navigating their inevitable personal impact. This dynamic brings up questions about the role of scientists in a changing world. To what extent should they engage in advocacy or activism on social and political issues? Should they be impartial investigators, active advocates, something in between? 

t also raises other questions, like does taking a public stance on an issue affect scientific integrity? How should scientists interact with those setting policies? What happens when the lines between an evidence-based stance and a political position become blurred? What should scientists do when science itself becomes a partisan issue? 

To learn more about how social and behavioral scientists are navigating this terrain, we put out a call inviting them to share their ideas, observations, personal reflections, and the questions they’re grappling with. We gave them 100-250 words to share what was on their mind. Not easy for such a complex and consequential topic.

The responses, collected and curated below, revealed a number of themes, which we’ve organized into two parts….(More)”.

Are Repeat Nudges Effective? For Tardy Tax Filers, It Seems So

Curated on Posted on by Stefaan Verhulst

Paper by Nicole Robitaille, Nina Mažar, and Julian House: “While behavioral scientists sometimes aim to nudge one-time actions, such as registering as an organ donor or signing up for a 401K, there are many other behaviors—making healthy food choices, paying bills, filing taxes, getting a flu shot—that are repeated on a daily, monthly, or annual basis. If you want to target these recurrent behaviors, can introducing a nudge once lead to consistent changes in behavior? What if you presented the same nudge several times—would seeing it over and over make its effects stronger, or just the opposite?

Decades of research from behavioral science has taught us a lot about nudges, but the field as a whole still doesn’t have a great understanding of the temporal dimensions of most interventions, including how long nudge effects last and whether or not they remain effective when repeated.

If you want an intervention to lead to lasting behavior change, prior research argues that it should target people’s beliefs, habits or the future costs of engaging in the behavior. Many nudges, however, focus instead on manipulating relatively small factors in the immediate choice environment to influence behavior, such as changing the order in which options are presented. In addition, relatively few field experiments have been able to administer and measure an intervention’s effects more than once, making it hard to know how long the effects of nudges are likely to persist.

While there is some research on what to expect when repeating nudges, the results are mixed. On the one hand, there is an extensive body of research in psychology on habituation, finding that, over time, people show decreased responses to the same stimuli. It wouldn’t be a giant leap to presume that seeing the same nudge again might decrease how much attention we pay to it, and thus hinder its ability to change our behavior. On the other hand, being exposed to the same nudge multiple times might help strengthen desired associations. Research on the mere exposure effect, for example, illustrates how the more times we see something, the more easily it is processed and the more we like it. It is also possible that being nudged multiple times could help foster enduring change, such as through new habit formation. Behavioral nudges aren’t going away, and their use will likely grow among policymakers and practitioners. It is critical to understand the temporal dimensions of these interventions, including how long one-off effects will last and if they will continue to be effective when seen multiple times….(More)”

Improving hand hygiene in hospitals: comparing the effect of a nudge and a boost on protocol compliance

Curated on Posted on by Stefaan Verhulst

Paper by Henrico van Roekel, Joanne Reinhard and Stephan Grimmelikhuijsen: “Nudging has become a well-known policy practice. Recently, ‘boosting’ has been suggested as an alternative to nudging. In contrast to nudges, boosts aim to empower individuals to exert their own agency to make decisions. This article is one of the first to compare a nudging and a boosting intervention, and it does so in a critical field setting: hand hygiene compliance of hospital nurses. During a 4-week quasi-experiment, we tested the effect of a reframing nudge and a risk literacy boost on hand hygiene compliance in three hospital wards. The results show that nudging and boosting were both effective interventions to improve hand hygiene compliance. A tentative finding is that, while the nudge had a stronger immediate effect, the boost effect remained stable for a week, even after the removal of the intervention. We conclude that, besides nudging, researchers and policymakers may consider boosting when they seek to implement or test behavioral interventions in domains such as healthcare….(More)”.

The Tragedy of Climate Change

Curated on Posted on by Stefaan Verhulst

Essay by Bryan Doerries: “How terrible it is to know when, in the end, knowing gains you nothing,” laments the blind prophet Tiresias in Sophocles’ Oedipus the King. Oedipus had summoned him to reveal the source of the pestilence and ecological disaster ravaging Thebes. But Tiresias knew that the king would reject the truth. Today’s climate scientists and epidemiologists can relate.

Like Tiresias, modern-day scientists know where the planet is headed and why. They found out not through prophecies, but through countless double-blind experiments, randomized trials, and rigorous peer review. Their evidence is unimpeachable, and the consensus among them is overwhelming. But their secular augury cannot seem to overcome the willful indifference of politicians or the public. Knowing gains them nothing, because so few are listening.

If there is a way for scientists to get through to people and their leaders, the key will be to change not what they say, but how they say it. The language of science is dispassionate by design. By contrast, the manifold crises our planet faces are urgent and intense, and the individual and collective decisions that are fueling those crises have high emotional and ethical stakes. A virulent pandemic has taken the lives of three million people. The Earth is in the throes of a sixth mass extinction. And the problems are set to escalate.

We need a language to convey the gravity and complexity of the global tragedy that is unfolding, and the ancient Greeks supply it. Their tragedies are stories of people learning too late (usually by milliseconds). Their characters doggedly pursue what they believe to be right, barely comprehending the forces they face – chance, fate, habits, governments, gods, the weather. By the time they do, the characters have unwittingly made an irreversible – and devastating – mistake.

For centuries, Greek tragedies have been viewed as pessimistic expressions of a fatalistic society, which depict the futility of fighting destiny. But, for the Greeks, the effect of these stories may have been counterintuitive. By showing people just how narrow and fleeting their power to determine their own future was, the tragedies discouraged apathy. Highlighting how devastating self-delusion can be encouraged awareness. And providing the language for describing difficult experiences enhanced agency….(More)”

Selecting the Most Effective Nudge: Evidence from a Large-Scale Experiment on Immunization

Curated on Posted on by Stefaan Verhulst

NBER Paper by Abhijit Banerjee et al: “We evaluate a large-scale set of interventions to increase demand for immunization in Haryana, India. The policies under consideration include the two most frequently discussed tools—reminders and incentives—as well as an intervention inspired by the networks literature. We cross-randomize whether (a) individuals receive SMS reminders about upcoming vaccination drives; (b) individuals receive incentives for vaccinating their children; (c) influential individuals (information hubs, trusted individuals, or both) are asked to act as “ambassadors” receiving regular reminders to spread the word about immunization in their community. By taking into account different versions (or “dosages”) of each intervention, we obtain 75 unique policy combinations.

We develop a new statistical technique—a smart pooling and pruning procedure—for finding a best policy from a large set, which also determines which policies are effective and the effect of the best policy. We proceed in two steps. First, we use a LASSO technique to collapse the data: we pool dosages of the same treatment if the data cannot reject that they had the same impact, and prune policies deemed ineffective. Second, using the remaining (pooled) policies, we estimate the effect of the best policy, accounting for the winner’s curse. The key outcomes are (i) the number of measles immunizations and (ii) the number of immunizations per dollar spent. The policy that has the largest impact (information hubs, SMS reminders, incentives that increase with each immunization) increases the number of immunizations by 44 % relative to the status quo. The most cost-effective policy (information hubs, SMS reminders, no incentives) increases the number of immunizations per dollar by 9.1%….(More)”.

‘Belonging Is Stronger Than Facts’: The Age of Misinformation

Curated on Posted on by Stefaan Verhulst

Max Fisher at the New York Times: “There’s a decent chance you’ve had at least one of these rumors, all false, relayed to you as fact recently: that President Biden plans to force Americans to eat less meat; that Virginia is eliminating advanced math in schools to advance racial equality; and that border officials are mass-purchasing copies of Vice President Kamala Harris’s book to hand out to refugee children.

All were amplified by partisan actors. But you’re just as likely, if not more so, to have heard it relayed from someone you know. And you may have noticed that these cycles of falsehood-fueled outrage keep recurring.

We are in an era of endemic misinformation — and outright disinformation. Plenty of bad actors are helping the trend along. But the real drivers, some experts believe, are social and psychological forces that make people prone to sharing and believing misinformation in the first place. And those forces are on the rise.

“Why are misperceptions about contentious issues in politics and science seemingly so persistent and difficult to correct?” Brendan Nyhan, a Dartmouth College political scientist, posed in a new paper in Proceedings of the National Academy of Sciences.

It’s not for want of good information, which is ubiquitous. Exposure to good information does not reliably instill accurate beliefs anyway. Rather, Dr. Nyhan writes, a growing body of evidence suggests that the ultimate culprits are “cognitive and memory limitations, directional motivations to defend or support some group identity or existing belief, and messages from other people and political elites.”

Put more simply, people become more prone to misinformation when three things happen. First, and perhaps most important, is when conditions in society make people feel a greater need for what social scientists call ingrouping — a belief that their social identity is a source of strength and superiority, and that other groups can be blamed for their problems.

As much as we like to think of ourselves as rational beings who put truth-seeking above all else, we are social animals wired for survival. In times of perceived conflict or social change, we seek security in groups. And that makes us eager to consume information, true or not, that lets us see the world as a conflict putting our righteous ingroup against a nefarious outgroup….(More)”.

Why Aren’t Text Message Interventions Designed to Boost College Success Working at Scale?

Curated on Posted on by Stefaan Verhulst

Article by Ben Castleman: “I like to think of it as my Mark Zuckerberg moment: I was a graduate student and it was a sweltering summer evening in Cambridge. Text messages were slated to go out to recent high school graduates in Massachusetts and Texas. Knowing that thousands of phones would soon start chirping and vibrating with information about college, I refreshed my screen every 30 seconds, waiting to see engagement statistics on how students would respond. Within a few minutes there were dozens of new responses from students wanting to connect with an advisor to discuss their college plans.

We’re approaching the tenth anniversary of that first text-based advising campaign to reduce summer melt—when students have been accepted to and plan to attend college upon graduating high school, but do not start college in the fall. The now-ubiquity of businesses sending texts makes it hard to remember how innovative texting as a channel was; back in the early 2010s, text was primarily used for social and conversational communication. Maybe the occasional doctor’s office or airline would send a text reminder, but SMS was not broadly used as a channel by schools or colleges.

Those novel text nudges appeared successful. Results from a randomized controlled trial (RCT) that I conducted with Lindsay Page showed that students who received the texts reminding them of pre-enrollment tasks and connecting them with advisors enrolled in college at higher rates. We had the opportunity to replicate our summer melt work two summers later in additional cities and with engagement from the White House Social and Behavioral Sciences team and found similar impacts.

This evidence emerged as the Obama administration made higher ed policy a greater focus in the second term, with a particular emphasis on expanding college opportunity for underrepresented students. Similar text campaigns expanded rapidly and broadly—most notably former First Lady Michelle Obama’s Up Next campaign—in part because they check numerous boxes for policymakers and funders: Texts are inexpensive to send; text campaigns are relatively easy to implement; and there was evidence of their effectiveness at expanding college access….(More)”.

The Delusions of Crowds: Why People Go Mad in Groups

Curated on Posted on by Stefaan Verhulst

Book by William J. Bernstein: “…Inspired by Charles Mackay’s 19th-century classic Memoirs of Extraordinary Popular Delusions and the Madness of Crowds, Bernstein engages with mass delusion with the same curiosity and passion, but armed with the latest scientific research that explains the biological, evolutionary, and psychosocial roots of human irrationality. Bernstein tells the stories of dramatic religious and financial mania in western society over the last 500 years—from the Anabaptist Madness that afflicted the Low Countries in the 1530s to the dangerous End-Times beliefs that animate ISIS and pervade today’s polarized America; and from the South Sea Bubble to the Enron scandal and dot com bubbles of recent years. Through Bernstein’s supple prose, the participants are as colorful as their motivation, invariably “the desire to improve one’s well-being in this life or the next.”

As revealing about human nature as they are historically significant, Bernstein’s chronicles reveal the huge cost and alarming implications of mass mania: for example, belief in dispensationalist End-Times has over decades profoundly affected U.S. Middle East policy. Bernstein observes that if we can absorb the history and biology of mass delusion, we can recognize it more readily in our own time, and avoid its frequently dire impact….(More)”.