Article in the Next City: “Since 2009, the San Francisco-based non-profit Code for America has embedded its budding techies in one-year fellowships with city halls around the country. The goal: To build apps that make city governments run more effectively and bolster engagement between citizens and civil servants. But even Code founder Jennifer Pahlka — who hatched the idea for her organization over beers in Flagstaff, Ariz. and will soon take a year off herself to serve as a White House chief technology officer — admits that apps alone can’t solve the world’s problems. That might explain why the group’s mission is in flux, with hard questions and new projects pushing the increasingly high-profile group into its own 2.0 moment. Journalist Nancy Scola goes inside the Code for America universe, talking to believers and skeptics alike to find out how the organization is evolving and what that means for the future of the civic tech movement and cities at large.
Cities must do more with data than ‘crowdsource pothole locations’
Technically: “Using data from citizen-powered mobile and web apps has become such a clear best practice for city governments, that a new question was the focus at the 7th annual Mayors’ Innovation Summit held in Philadelphia last week. What’s next?…
When it comes to moving the civic technology movement forward, the consensus was twofold: we need to continue reaching out to new user bases and seeking better ways to make sense of the data we’re collecting. (A similar need for deeper goals also came out of a civic innovation panel)
“We’re going to have to get better as cities at processing all of this info,” said Mesa, Ariz. Mayor Scott Smith, whose iMesa application invites ideas from citizens for how to make Mesa a better place to live. He reported the app is already becoming overloaded with data, in his words “a great problem to have.”
An Ethnographic Approach to Impact Evaluation: Stop Measuring Outputs, Start Understanding Experiences
Panthea Lee, a principal at Reboot, in TechPresident: “Is open government working? I asked the question in a previous post …Too often, assessing the impact of open government initiatives amounts to measuring outputs: how many developers flocked to a civic tech hackathon; the amount of procurement records feeding corruption hawks and socially-minded graphic designers; or the number of tweets or media mentions about a particular initiative, regardless of whether they are from the same industry blogs and actors covering open government.
Quantitative metrics have their place. They may be useful for gauging the popularity of an initiative. They are almost always used to justify funding for an initiative. But, ultimately, these studies say very little about open government’s actual impact on people….We need to move beyond measuring outputs and toward understanding experiences….
Applied ethnography holds great potential for understanding how individuals experience open government initiatives. Ethnography––“a portrait of people”––is the study of people within their social and cultural contexts. It embraces context, examining how results can be explained by human factors and situational interactions. Ethnography allows us to understand the meaning of participation for different individuals––who is affected or not, and why. (Ethnographic research is often mistakenly equated with “interview studies” or other types of qualitative research. An immersive research approach, it uses techniques such as participant observation, unstructured interviews, and artifact collection to attempt a holistic analysis of human behaviours, interactions, and perceptions over time.)
Take, for example, this ethnographic study of a participatory budgeting initiative in Rome. The study found that through engagement with the participatory budgeting process, some participants “discovered a passion for politics,” leading them to join neighborhood associations and local political parties. Other participants, however, left the budgeting process feeling more cynical about and disengaged from participatory democracy.”
Deepbills project
Cato Institute: “The Deepbills project takes the raw XML of Congressional bills (available at FDsys and Thomas) and adds additional semantic information to them in inside the text.
You can download the continuously-updated data at http://deepbills.cato.org/download…
Congress already produces machine-readable XML of almost every bill it proposes, but that XML is designed primarily for formatting a paper copy, not for extracting information. For example, it’s not currently possible to find every mention of an Agency, every legal reference, or even every spending authorization in a bill without having a human being read it….
Currently the following information is tagged:
- Legal citations…
- Budget Authorities (both Authorizations of Appropriations and Appropriations)…
- Agencies, bureaus, and subunits of the federal government.
- Congressional committees
- Federal elective officeholders (Congressmen)”
Presentation: Innovations for Citizen Engagement in Fragile States
World Bank presentation by Soren Gigler: “This presentation provides an overview about several cases how innovations in ICTs can be leveraged to improve the delivery of public services to poor communities. Under which conditions can technologies be transformational in fragile states? What are the opportunities and critical challenges in particular in the context of fragile states? The presentation was part of the session on Using Innovative Approaches for Enhancing Citizen Engagement in Fragile States on May 1, 2013 during the World Bank Group Fragility Forum 2013”
An API for "We the People"
The White House Blog: “We can’t talk about We the People without getting into the numbers — more than 8 million users, more than 200,000 petitions, more than 13 million signatures. The sheer volume of participation is, to us, a sign of success.
And there’s a lot we can learn from a set of data that rich and complex, but we shouldn’t be the only people drawing from its lessons.
So starting today, we’re making it easier for anyone to do their own analysis or build their own apps on top of the We the People platform. We’re introducing the first version of our API, and we’re inviting you to use it.
Get started here: petitions.whitehouse.gov/developers
This API provides read-only access to data on all petitions that passed the 150 signature threshold required to become publicly-available on the We the People site. For those who don’t need real-time data, we plan to add the option of a bulk data download in the near future. Until that’s ready, an incomplete sample data set is available for download here.”
Department of Better Technology
Next City reports: “…opening up government can get expensive. That’s why two developers this week launched the Department of Better Technology, an effort to make open government tools cheaper, more efficient and easier to engage with.
As founder Clay Johnson explains in a post on the site’s blog, a federal website that catalogues databases on government contracts, which launched last year, cost $181 million to build — $81 million more than a recent research initiative to map the human brain.
“I’d like to say that this is just a one-off anomaly, but government regularly pays millions of dollars for websites,” writes Johnson, the former director of Sunlight Labs at the Sunlight Foundation and author the 2012 book The Information Diet.
The first undertaking of Johnson and his partner, GovHub co-founder Adam Becker, is a tool meant to make it simpler for businesses to find government projects to bid on, as well as help officials streamline the process of managing procurements. In a pilot experiment, Johnson writes, the pair found that not only were bids coming in faster and at a reduced price, but more people were doing the bidding.
Per Johnson, “many of the bids that came in were from businesses that had not ordinarily contracted with the federal government before.”
The Department of Better Technology will accept five cities to test a beta version of this tool, called Procure.io, in 2013.”
Two-Way Citizen Engagement
Government Technology: “A couple of years ago, a conversation was brewing among city leaders in the Sacramento, Calif., suburb of Elk Grove — the city realized it could no longer afford to limit interactions with an increasingly smartphone-equipped population to between the hours of 8 a.m. and 5 p.m… The city considered several options, including a vendor-built mobile app tailor-made to meet its specific needs. And during this process, the city discovered civic engagement startup PublicStuff. Founded by Forbes’ 30 Under 30 honoree Lily Liu, the company offers a service request platform that lets users report issues of concern to the city.
Liu, who previously held positions with both New York City and Long Beach, Calif., realized that many cities couldn’t afford a full-blown 311 call center system to handle citizen requests. Many need a less expensive way of providing responsive customer service to the community. PublicStuff now fills that need for more than 200 cities across the country.”
The Social Affordances of the Internet for Networked Individualism
Paper by NetLab (Toronto University) scholars in the latest issue of the Journal of Computer-Mediated Communication: “We review the evidence from a number of surveys in which our NetLab has been involved about the extent to which the Internet is transforming or enhancing community. The studies show that the Internet is used for connectivity locally as well as globally, although the nature of its use varies in different countries. Internet use is adding on to other forms of communication, rather than replacing them. Internet use is reinforcing the pre-existing turn to societies in the developed world that are organized around networked individualism rather than group or local solidarities. The result has important implications for civic involvement.”
June 1: National Day of Civic Hacking
From Peter Welsch at the White House: “On the first weekend in June, civic activists, technology experts, and entrepreneurs around the country will gather together for the National Day of Civic Hacking. By combining their expertise with new technologies and publicly released data, participants hope to build tools that help others in their own neighborhoods and across the United States”.
Apply for the National Day of Civic Hacking at the White House. The deadline for applications is 5:00pm on Friday, April 19.