Too Much Information: Understanding What You Don’t Want to Know


Book by Cass Sunstein: “How information can make us happy or miserable, and why we sometimes avoid it and sometimes seek it out.

How much information is too much? Do we need to know how many calories are in the giant vat of popcorn that we bought on our way into the movie theater? Do we want to know if we are genetically predisposed to a certain disease? Can we do anything useful with next week’s weather forecast for Paris if we are not in Paris? In Too Much Information, Cass Sunstein examines the effects of information on our lives. Policymakers emphasize “the right to know,” but Sunstein takes a different perspective, arguing that the focus should be on human well-being and what information contributes to it. Government should require companies, employers, hospitals, and others to disclose information not because of a general “right to know” but when the information in question would significantly improve people’s lives.

Sunstein argues that the information on warnings and mandatory labels is often confusing or irrelevant, yielding no benefit. He finds that people avoid information if they think it will make them sad (and seek information they think will make them happy). Our information avoidance and information seeking is notably heterogeneous—some of us do want to know the popcorn calorie count, others do not. Of course, says Sunstein, we are better off with stop signs, warnings on prescription drugs, and reminders about payment due dates. But sometimes less is more. What we need is more clarity about what information is actually doing or achieving…(More)”

This app is helping mothers in the Brazilian favelas survive the pandemic



Daniel Avelar at Open Democracy: “As Brazil faces one of the worst COVID-19 outbreaks in the world, a smartphone app is helping residents of impoverished areas known as favelas survive the virus threat amid sudden mass unemployment.

So far, the Latin American country has recorded over 115.000 deaths caused by COVID-19. The shutdown of economic activity wiped out 7.8 million jobs, mostly affecting low-skilled informal workers who form the bulk of the population in the favelas. Emergency income distributed by the government is limited to 60% of the minimum wage, so families are struggling to make ends meet.

Many blame president Jair Bolsonaro for the tragedy. Bolsonaro, a far-right populist, has consistently rallied against science-based policies in the management of the pandemic and pushed for an end to stay-at-home orders. A precocious reopening of the economy is likely to increase infection rates and cause more deaths.

In an attempt to stop the looming humanitarian catastrophe, a coalition of activists in the favelas and corporate partners developed an app that is facilitating the distribution of food and emergency income to thousands of women spearheading families. The app has a facial recognition feature that helps volunteers identify and register recipients of aid and prevents fraud.

So far, the Favela Mothers project has distributed the equivalent to US$ 26 million in food parcels and cash allowances to more than 1.1 million families in 5,000 neighborhoods across the country….(More)”.

EU risks being dethroned as world’s lead digital regulator


Marietje Schaake at the Financial Times: “With a series of executive orders, US president Donald Trump has quickly changed the digital regulatory game. His administration has adopted unprecedented sanctions against the Chinese technology group Huawei; next on the list of likely targets is the Chinese ecommerce group Alibaba.

The TikTok takeover saga continues, since the president this month ordered the sale of its US operations within 90 days. The administration’s Clean Network programme also claims to protect privacy by keeping “unsafe” companies out of US cable, cloud and app infrastructure. Engaging with a shared privacy agenda, which the EU has enshrined in law, would be a constructive step.

Instead, US secretary of state Mike Pompeo has prioritised warnings about the dangers posed by Huawei to individual EU member states during a recent visit. Yet these unilateral American actions also highlight weaknesses in Europe’s own preparedness and unity on issues of national security in the digital world. Beyond emphasising fundamental rights and economic rules, Europe must move fast if it does not want to see other global actors draw the road maps of regulation.

Recent years have seen the acceleration of national security arguments to restrict market access for global technology companies. Decisions on bans and sanctions tend to rely on the type of executive power that the EU lacks, especially in the national security domain. The bloc has never fully developed a common security policy — and deliberately so. In its white paper on artificial intelligence, the European Commission explicitly omits AI in the military context, and European geopolitical clout remains underused by politicians keen to advance their national postures.

Tensions between the promise of a digital single market and the absence of a common approach to security were revealed in fragmented responses to 5G concerns, as well as foreign acquisitions of strategic tech companies. This ad hoc policy toolbox may well prove inadequate to build the co-ordination needed for a forceful European strategy. The US tussle with TikTok and Huawei should be a lesson to European politicians on their approach to regulating tech.

A confident Europe might argue that concerns about terabytes of the most intimate information being shared with foreign companies were promptly met with the EU’s general data protection regulations. A more critical voice would counter that Europe does not appreciate the risks of integrating Chinese tech into 5G networks, and that its narrow focus on fundamental rights and market regulations in the digital world was always naive.

Either way, now that geopolitics is integrating with tech policy, the EU risks being dethroned as the lead regulator of the digital world. In many ways it is remarkable that a reckoning took this long. For decades, online products and services have evaded restrictions on their reach into global communities. But the long-anticipated collision of geopolitics and technological disruption is finally here. It will do significant collateral damage to the open internet.

The challenge for democracies is to preserve their own core values and interests, along with the benefits of an open, global internet. A series of nationalistic bans and restrictions will not achieve these goals. Instead it will unleash a digital trade war at the expense of internet users worldwide..(More)”.

Making Open Development Inclusive: Lessons from IDRC Research


Book edited by Matthew L. Smith and Ruhiya Kristine Seward: “A decade ago, a significant trend in using and supporting open practices emerged in international development. “Open development” describes initiatives as wide-ranging as open government and data, open science, open education, and open innovation. The driving theory was that these types of open practices enable more inclusive processes of human development. This volume, drawing on ten years of empirical work and research, analyzes how open development has played out in practice.

Focusing on development practices in the Global South, the contributors assess the crucial questions of who is able to participate and benefit from open practices, and who cannot. Examining a wide range of cases, they offer a macro analysis of how open development ecosystems are governed, and evaluate the inclusiveness of a variety of applications, including creating open educational resources, collaborating in science and knowledge production, and crowdsourcing information….(More)”.

‘Telegram revolution’: App helps drive Belarus protests


Daria Litvinova at AP News: “Every day, like clockwork, to-do lists for those protesting against Belarus’ authoritarian leader appear in the popular Telegram messaging app. They lay out goals, give times and locations of rallies with business-like precision, and offer spirited encouragement.

“Today will be one more important day in the fight for our freedom. Tectonic shifts are happening on all fronts, so it’s important not to slow down,” a message in one of Telegram’s so-called channels read Tuesday. “Morning. Expanding the strike … 11:00. Supporting the Kupala (theater) … 19:00. Gathering at the Independence Square.”

The app has become an indispensable tool in coordinating the unprecedented mass protests that have rocked Belarus since Aug. 9, when election officials announced President Alexander Lukashenko had won a landslide victory to extend his 26-year rule in a vote widely seen as rigged.

Peaceful protesters who poured into the streets of the capital, Minsk, and other cities were met with stun grenades, rubber bullets and beatings from police. The opposition candidate left for Lithuania — under duress, her campaign said — and authorities shut off the internet, leaving Belarusians with almost no access to independent online news outlets or social media and protesters seemingly without a leader.

That’s where Telegram — which often remains available despite internet outages, touts the security of messages shared in the app and has been used in other protest movements — came in. Some of its channels helped scattered rallies to mature into well-coordinated action.

The people who run the channels, which used to offer political news, now post updates, videos and photos of the unfolding turmoil sent in from users, locations of heavy police presence, contacts of human rights activists, and outright calls for new demonstrations — something Belarusian opposition leaders have refrained from doing publicly themselves. Tens of thousands of people all across the country have responded to those calls.

In a matter of days, the channels — NEXTA, NEXTA Live and Belarus of the Brain are the most popular — have become the main method for facilitating the protests, said Franak Viacorka, a Belarusian analyst and non-resident fellow at the Atlantic Council….(More)”.

Sandboxing Nature: How Regulatory Sandboxes Could Help Restore Species, Enhance Water Quality and Build Better Habitats Faster


White Paper by Phoebe Higgins & Timothy Male: “Late in 2017, the United Kingdom’s energy regulator, Ofgem, gave fast approval for a new project allowing residents to buy and sell renewable energy from solar panels and batteries within their own apartment buildings. Normally, this would not be legal since UK energy rules dictate that locally generated energy can only be used by the owner or sold back to the grid at a relatively low price. However, the earlier establishment of a regulatory sandbox for such energy delivery modernizations created a path to try something new and get it approved quickly. In April 2018, only a few months after project initiation, the first peer-to-peer energy trades within apartment complexes started.

Energy policy is not the only space where rules need fast modification to make allowances for all the novelty arising in the world today. The protection and restoration of our water, healthy soil and wildlife resources are static processes, starved for creativity. A United Nations’ panel recently reported on the extinction risks that face more than one million species around the globe. In a 2009 National Rivers and Streams Assessment, the EPA reported that 46 percent of U.S. waterways were in ‘poor’ biological condition, and more than 40 percent were polluted with high levels of nitrogen or phosphorus.

Innovators have big ideas that could help with these problems, but ponderous regulatory systems and older generations of bureaucrats aren’t used to the fast pace of new technologies, tools and products. Often, it is a simple thing—one word or phrase in a policy or regulation—that is a barrier to a new technology or technique being widely used. However, one sentence can be just as hard and slow to change as a whole law. Rather than simply accept this regulatory status quo, we believe in the need to find, nurture and learn from new concepts even when it means deliberately
breaking old rules.

Regulatory sandboxes like the one in the United Kingdom open the door to testing new approaches within a controlled environment. While they don’t ensure success, they make it possible for new technologies and tools to be explored in real-world settings. Not just so that innovators can learn, but also to allow government bureaucracies to catch up to the present and adapt to the future. Our planet and country need more opportunities to do this….(More)

Digital government in developing countries


Essay by Yasodara Córdova and Tiago Peixoto: “According to the World Bank’s Digital Dividends report, fewer than 20 percent of digital government projects are successes. Particularly in developing countries, these numbers are often associated with a number of challenges: limited funding, stretched implementation capacity, and political instability, to name a few. Yet, even in developing countries, despite similar conditions, some projects seem to fare better than others. Why is that? 

The projects we have worked with in the global south have followed a similar pattern. While there were successes, many projects have failed. We have learned a few things along the way, that we think relate directly to the success or failure of digital government projects. These are not scientific conclusions, they’re personal impressions based on what we’ve seen and experienced.   

1. Information first, services afterwards

A basic function of digital government is the provision of actionable information concerning public services, by they online or offline (e.g. opening hours, documents required for services, and so on). Even more so in developing countries, where most public services are in-person, paper-based, and often involve multiple steps. Yet, fueled by international rankings and benchmarks, governments are often eager to skip stages in their digital journey. This leads them to attempt, and often fail, to provide transactional digital services, before they can even learn  how to offer basic information about these services. The first step in effective transformation should be offering information to users in a simple and accessible manner. Done well, that forms a good foundation for the next step: delivering digital services.  

2. Prioritise the things that will make the biggest difference

Remember that public service delivery follows a power law distribution: a small number of services account for the vast majority of transactions with government. Which these services are will vary according to country, level of government, and models of public service delivery. When the time comes to decide where to start, don’t rely on cookie-cutter lists of services to be digitized. Instead, find out which ones are the most used, and will have the greatest impact. Start with the ones that can be delivered faster, and that are most likely to make users’ lives easier. 

3. Don’t digitise the mess

The fact that a process exists doesn’t mean it’s a good process. Transformation is an opportunity to radically rethink how things work. We’ve seen examples including, for instance, requiring multiple copies of a single document, or imposing more procedures on women than men to open a business. When there is inefficiency in a service, map the bottlenecks and think about how to streamline the process. Don’t just digitise the bottlenecks, they will keep on being an expensive problem. Resist the temptation to digitise things that should not exist in the first place. …(More)”.

The Normative Order of the Internet: A Theory of Rule and Regulation Online


Open access book by Matthias C. Kettemann: “There is order on the internet, but how has this order emerged and what challenges will threaten and shape its future? This study shows how a legitimate order of norms has emerged online, through both national and international legal systems. It establishes the emergence of a normative order of the internet, an order which explains and justifies processes of online rule and regulation. This order integrates norms at three different levels (regional, national, international), of two types (privately and publicly authored), and of different character (from ius cogens to technical standards).

Matthias C. Kettemann assesses their internal coherence, their consonance with other order norms and their consistency with the order’s finality. The normative order of the internet is based on and produces a liquefied system characterized by self-learning normativity. In light of the importance of the socio-communicative online space, this is a book for anyone interested in understanding the contemporary development of the internet….(More)”.

Governance responses to disinformation: How open government principles can inform policy options


OECD paper by Craig Matasick, Carlotta Alfonsi and Alessandro Bellantoni: “This paper provides a holistic policy approach to the challenge of disinformation by exploring a range of governance responses that rest on the open government principles of transparency, integrity, accountability and stakeholder participation. It offers an analysis of the significant changes that are affecting media and information ecosystems, chief among them the growth of digital platforms. Drawing on the implications of this changing landscape, the paper focuses on four policy areas of intervention: public communication for a better dialogue between government and citizens; direct responses to identify and combat disinformation; legal and regulatory policy; and media and civic responses that support better information ecosystems. The paper concludes with proposed steps the OECD can take to build evidence and support policy in this space…(More)”.

Terms of Disservice: How Silicon Valley is Destructive by Design


Book by Dipayan Ghosh: “Designing a new digital social contact for our technological future…High technology presents a paradox. In just a few decades, it has transformed the world, making almost limitless quantities of information instantly available to billions of people and reshaping businesses, institutions, and even entire economies. But it also has come to rule our lives, addicting many of us to the march of megapixels across electronic screens both large and small.

Despite its undeniable value, technology is exacerbating deep social and political divisions in many societies. Elections influenced by fake news and unscrupulous hidden actors, the cyber-hacking of trusted national institutions, the vacuuming of private information by Silicon Valley behemoths, ongoing threats to vital infrastructure from terrorist groups and even foreign governments—all these concerns are now part of the daily news cycle and are certain to become increasingly serious into the future.

In this new world of endless technology, how can individuals, institutions, and governments harness its positive contributions while protecting each of us, no matter who or where we are?

In this book, a former Facebook public policy adviser who went on to assist President Obama in the White House offers practical ideas for using technology to create an open and accessible world that protects all consumers and civilians. As a computer scientist turned policymaker, Dipayan Ghosh answers the biggest questions about technology facing the world today. Proving clear and understandable explanations for complex issues, Terms of Disservice will guide industry leaders, policymakers, and the general public as we think about how we ensure that the Internet works for everyone, not just Silicon Valley….(More)”.