Digital Inclusion: International Policy and Research


Book edited by Simeon Yates and Elinor Carmi: “This collection presents policy and research that addresses digital inequalities, access, and skills, from multiple international perspectives.  With a special focus on the impact of the COVID-19, the collection is based on the 2021 Digital Inclusion, Policy and Research Conference, with chapters from both academia and civic organizations.

The COVID-19 pandemic has changed citizens’ relationship with digital technologies for the foreseeable future. Many people’s main channels of communication were transferred to digital services, platforms, and apps. Everything ‘went online’: our families, friends, partners, health, work, news, politics, culture, arts and protesting. Yet access to digital technologies remained highly unequal. This brought digital inclusion policy and research to the fore, highlighting to policymakers and the public the ‘hidden’ challenges and impacts of digital exclusion and inequalities.

The cutting-edge volume offers research findings and policycase studies that explore digital inclusion from the provision of basic access to digital, via education and digital literacy, and on to issues of gender and technology.  Case studies are drawn from varied sources including the UK, Australia, South America, and Eastern Europe, providing a valuable resource in the pursuit of social equity and justice…(More)”

Regulatory experimentation: Moving ahead on the agile regulatory governance agenda


OECD Policy Paper: “This policy paper aims to help governments develop regulatory experimentation constructively and appropriately as part of their implementation of the 2021 OECD Recommendation for Agile Regulatory Governance to Harness Innovation. Regulatory experimentation can help promote adaptive learning and innovative and better-informed regulatory policies and practices. This policy paper examines key concepts, definitions and constitutive elements of regulatory experimentation. It outlines the rationale for using regulatory experimentation, discusses enabling factors and governance requirements, and presents a set of forward-looking conclusions…(More)”.

Sludge Toolkit


About: “Sludge audits are a way to identify, quantify and remove sludge (unnecessary frictions) from government services. Using the NSW Government sludge audit method, you can

  • understand where sludge is making your government service difficult to access
  • quantify the impact of sludge on the community
  • know where and how you can improve your service using behavioural science
  • measure the impact of your service improvements…(More)”.

This City Pilots Web3 Quadratic Funding for Public Infrastructure


Article by Makoto Takahiro: “The city of Split, Croatia is piloting an innovative new system for deciding how to fund municipal infrastructure projects. Called “quadratic funding,” the mechanism aims to fairly account for both public and private preferences when allocating limited budget resources.

A coalition of organizations including BlockSplit, Funding the Commons, Gitcoin, and the City of Split launched the Municipal Quadratic Funding Initiative in September 2023. The project goals include implementing quadratic funding for prioritizing public spending, utilizing web3 tools to increase transparency and participation, and demonstrating the potential of these technologies to improve legacy processes.

If successful, the model could scale to other towns and cities or inspire additional quadratic funding experiments.

The partners believe that the transparency and configurability of blockchain systems make them well-suited to quadratic funding applications.

Quadratic funding mathematically accounts for the intensity of demand for public goods. Groups can create projects which individuals can support financially. The amount of money ultimately directed to each proposal is based on the square of support received. This means that projects attracting larger numbers of smaller contributions can compete with those receiving fewer large donations.

In this way, quadratic funding aims to reflect both willingness to pay and breadth of support in funding decisions. It attempts to break tendency towards corruption where influential groups lobby for their niche interests. The goal is a fairer allocation suited to the whole community’s preferences.

The initiative will build on open source quadratic funding infrastructure already deployed for other uses like funding public goods on Ethereum. Practical web3 tools can help teadministration manage funding rounds and disburse awards…(More)”.

Designing an instrument for scaling public sector innovations


Paper by Mirte A R van Hout, Rik B Braams, Paul Meijer, and Albert J Meijer: “Governments worldwide invest in developing and diffusing innovations to deal with wicked problems. While experiments and pilots flourish, governments struggle to successfully scale innovations. Public sector scaling remains understudied, and scholarly suggestions for scaling trajectories are lacking. Following a design approach, this research develops an academically grounded, practice-oriented scaling instrument for planning and reflecting on the scaling of public sector innovations. We design this instrument based on the academic literature, an empirical analysis of three scaling projects at the Dutch Ministry of Infrastructure and Water Management, and six focus groups with practitioners. This research proposes a context-specific and iterative understanding of scaling processes and contributes a typology of scaling barriers and an additional scaling strategy to the literature. The presented instrument increases our academic understanding of scaling and enables teams of policymakers, in cooperation with stakeholders, to plan and reflect on a context-specific scaling pathway for public sector innovations…(More)”.

Digital transformation of public services


Policy Brief by Interreg Europe: “In a world of digital advancements, the public sector must undergo a comprehensive digital transformation to enhance service delivery efficiency, improve governance, foster innovation and increase citizen satisfaction.

The European Union is playing a leading role and has been actively developing policy frameworks for the digitalisation of the public sector. This policy brief provides a general overview of the most relevant initiatives, regulations, and strategies of the European Union, which are shaping Europe’s digital future.

The European Union’s strategy for the digital transformation of public services is centred on enhancing accessibility, efficiency, and user-centricity. This strategy also promotes interoperability among Member States, fostering seamless cross-border interactions. Privacy and security measures are integral to building trust in digital public services, with a focus on data protection and cybersecurity. Ultimately, the goal is to create a cohesive, digitally advanced public service ecosystem throughout the EU, with the active participation of the private sector (GovTech).

This policy brief outlines key policy improvements, good practices and recommendations, stemming from the Interreg Europe projects BEST DIHBETTERENAIBLERNext2MetDigital RegionsDigitourismInno ProvementERUDITE, iBuy and Carpe Digem, to inform and guide policymakers to embark upon digital transformation processes successfully, as well as encouraging greater interregional cooperation…(More)”.

Third Millennium Thinking: Creating Sense in a World of Nonsense


Book by Saul Perlmutter, John Campbell and Robert MacCoun: “In our deluge of information, it’s getting harder and harder to distinguish the revelatory from the contradictory. How do we make health decisions in the face of conflicting medical advice? Does the research cited in that article even show what the authors claim? How can we navigate the next Thanksgiving discussion with our in-laws, who follow completely different experts on the topic of climate change?

In Third Millennium Thinking, a physicist, a psychologist, and a philosopher introduce readers to the tools and frameworks that scientists have developed to keep from fooling themselves, to understand the world, and to make decisions. We can all borrow these trust-building techniques to tackle problems both big and small.

Readers will learn: 

  • How to achieve a ground-level understanding of the facts of the modern world
  • How to chart a course through a profusion of possibilities  
  • How to work together to take on the challenges we face today
  • And much more

Using provocative thought exercises, jargon-free language, and vivid illustrations drawn from history, daily life, and scientists’ insider stories, Third Millennium Thinking offers a novel approach for readers to make sense of the nonsense…(More)”

EBP+: Integrating science into policy evaluation using Evidential Pluralism


Article by Joe Jones, Alexandra Trofimov, Michael Wilde & Jon Williamson: “…While the need to integrate scientific evidence in policymaking is clear, there isn’t a universally accepted framework for doing so in practice. Orthodox evidence-based approaches take Randomised Controlled Trials (RCTs) as the gold standard of evidence. Others argue that social policy issues require theory-based methods to understand the complexities of policy interventions. These divisions may only further decrease trust in science at this critical time.

EBP+ offers a broader framework within which both orthodox and theory-based methods can sit. EBP+ also provides a systematic account of how to integrate and evaluate these different types of evidence. EBP+ can offer consistency and objectivity in policy evaluation, and could yield a unified approach that increases public trust in scientifically-informed policy…

EBP+ is motivated by Evidential Pluralism, a philosophical theory of causal enquiry that has been developed over the last 15 years. Evidential Pluralism encompasses two key claims. The first, object pluralism, says that establishing that A is a cause of B (e.g., that a policy intervention causes a specific outcome) requires establishing both that and B are appropriately correlated and that there is some mechanism which links the two and which can account for the extent of the correlation. The second claim, study pluralism, maintains that assessing whether is a cause of B requires assessing both association studies (studies that repeatedly measure and B, together with potential confounders, to measure their association) and mechanistic studies (studies of features of the mechanisms linking A to B), where available…(More)”.

A diagrammatic representation of Evidential Pluralism
Evidential Pluralism (© Jon Williamson)

The Power of Noticing What Was Always There


Book by Tali Sharot and Cass R. Sunstein: “Have you ever noticed that what is thrilling on Monday tends to become boring on Friday? Even exciting relationships, stimulating jobs, and breathtaking works of art lose their sparkle after a while. People stop noticing what is most wonderful in their own lives. They also stop noticing what is terrible. They get used to dirty air. They stay in abusive relationships. People grow to accept authoritarianism and take foolish risks. They become unconcerned by their own misconduct, blind to inequality, and are more liable to believe misinformation than ever before.

But what if we could find a way to see everything anew? What if you could regain sensitivity, not only to the great things in your life, but also to the terrible things you stopped noticing and so don’t try to change?

Now, neuroscience professor Tali Sharot and Harvard law professor (and presidential advisor) Cass R. Sunstein investigate why we stop noticing both the great and not-so-great things around us and how to “dishabituate” at the office, in the bedroom, at the store, on social media, and in the voting booth. This groundbreaking work, based on decades of research in the psychological and biological sciences, illuminates how we can reignite the sparks of joy, innovate, and recognize where improvements urgently need to be made. The key to this disruption—to seeing, feeling, and noticing again—is change. By temporarily changing your environment, changing the rules, changing the people you interact with—or even just stepping back and imagining change—you regain sensitivity, allowing you to more clearly identify the bad and more deeply appreciate the good…(More)”.

The Non-Coherence Theory of Digital Human Rights


Book by Mart Susi: “…offers a novel non-coherence theory of digital human rights to explain the change in meaning and scope of human rights rules, principles, ideas and concepts, and the interrelationships and related actors, when moving from the physical domain into the online domain. The transposition into the digital reality can alter the meaning of well-established offline human rights to a wider or narrower extent, impacting core concepts such as transparency, legal certainty and foreseeability. Susi analyses the ‘loss in transposition’ of some core features of the rights to privacy and freedom of expression. The non-coherence theory is used to explore key human rights theoretical concepts, such as the network society approach, the capabilities approach, transversality, and self-normativity, and it is also applied to e-state and artificial intelligence, challenging the idea of the sameness of rights…(More)”.