Why policy failure is a prerequisite for innovation in the public sector

Curated on Posted on by Stefaan Verhulst

Blog by Philipp Trein and Thenia Vagionaki: “In our article entitled, “Why policy failure is a prerequisite for innovation in the public sector,” we explore the relationship between policy failure and innovation within public governance. Drawing inspiration from the “Innovator’s Dilemma,”—a theory from the management literature—we argue that the very nature of policymaking, characterized by myopia of voters, blame avoidance by decisionmakers, and the complexity (ill-structuredness) of societal challenges, has an inherent tendency to react with innovation only after failure of existing policies.  

Our analysis implies that we need to be more critical of what the policy process can achieve in terms of public sector innovation. Cognitive limitations tend to lead to a misperception of problems and inaccurate assessment of risks by decision makers according to the “Innovator’s Dilemma”.  This problem implies that true innovation (non-trivial policy changes) are unlikely to happen before an existing policy has failed visibly. However, our perspective does not want to paint a gloomy picture for public policy making but rather offers a more realistic interpretation of what public sector innovation can achieve. As a consequence, learning from experts in the policy process should be expected to correct failures in public sector problem-solving during the political process, rather than raise expectations beyond what is possible. 

The potential impact of our findings is profound. For practitioners and policymakers, this insight offers a new lens through which to evaluate the failure and success of public policies. Our work advocates a paradigm shift in how we perceive, manage, and learn from policy failures in the public sector, and for the expectations we have towards learning and the use of evidence in policymaking. By embracing the limitations of innovation in public policy, we can better manage expectations and structure the narrative regarding the capacity of public policy to address collective problems…(More)”.


The Character of Consent

Curated on Posted on by Stefaan Verhulst

Book by Meg Leta Jones about The History of Cookies and the Future of Technology Policy: “Consent pop-ups continually ask us to download cookies to our computers, but is this all-too-familiar form of privacy protection effective? No, Meg Leta Jones explains in The Character of Consent, rather than promote functionality, privacy, and decentralization, cookie technology has instead made the internet invasive, limited, and clunky. Good thing, then, that the cookie is set for retirement in 2024. In this eye-opening book, Jones tells the little-known story of this broken consent arrangement, tracing it back to the major transnational conflicts around digital consent over the last twenty-five years. What she finds is that the policy controversy is not, in fact, an information crisis—it’s an identity crisis.

Instead of asking how people consent, Jones asks who exactly is consenting and to what. Packed into those cookie pop-ups, she explains, are three distinct areas of law with three different characters who can consent. Within (mainly European) data protection law, the data subject consents. Within communication privacy law, the user consents. And within consumer protection law, the privacy consumer consents. These areas of law have very different histories, motivations, institutional structures, expertise, and strategies, so consent—and the characters who can consent—plays a unique role in those areas of law….(More)”.

Now we are all measuring impact — but is anything changing?

Curated on Posted on by Stefaan Verhulst

Article by Griffith Centre for Systems Innovation: “…Increasingly the landscape of Impact Measurement is crowded, dynamic and contains a diversity of frameworks and approaches — which can mean we end up feeling like we’re looking at alphabet soup.

As we’ve traversed this landscape we’ve tried to make sense of it in various ways, and have begun to explore a matrix to represent the constellation of frameworks, approaches and models we’ve encountered in the process. As shown below, the matrix has two axes:

The horizontal axis provides us with a “time” delineation. Dividing the left and right sides between retrospective (ex post) and prospective (ex-ante) approaches to measuring impact.

More specifically the retrospective quadrants include approaches/frameworks/models that ask about events in the past: What impact did we have? While the prospective quadrants include approaches that ask about the possible future: What impact will we have?

The vertical axis provides us with a “purpose” delineation. Dividing the upper and lower parts between Impact Measurement + Management and Evaluation

The top-level quadrants, Impact Measurement + Management, focus on methods that count quantifiable data (i.e. time, dollars, widgets). These frameworks tend to measure outputs from activities/interventions. They tend to ask the question what happened or what could happen and rely significantly on quantitative data.

The bottom-level Evaluation quadrants include a range of approaches that look at a broader range of questions beyond counting. They include questions like: what changed and why? What was or might the interrelationships between changes be? They tend to draw on a mixture of quantitative and qualitative data to create a more cohesive understanding of changes that occurred, are occurring or could occur.

A word of warning: As with all frameworks, this matrix is a “construct” — a way for us to engage in sense-making and to critically discuss how impact measurement is being undertaken in our current context. We are sharing this as a starting point for a broader discussion. We welcome feedback, reflections, and challenges around how we have represented different approaches — we are not seeking a ‘true representation’, but rather, a starting point for dialogue about how all the methods that now abound are connected, entangled and constructed…(More)”

Mapping Behavioral Public Policy

Curated on Posted on by Stefaan Verhulst

Book by Paolo Belardinelli: “This book provides a new perspective on behavioral public policy. The field of behavioral public policy has been dominated by the concept of ‘nudging’ over the last decade. As this book demonstrates, however, ‘nudging’ is one of many behavioral techniques that practitioners and policymakers can utilize in order to achieve their goals. The book discusses the advantages and disadvantages of these alternative techniques, and demonstrates empirically how the impact of ‘nudging’ and ‘non-nudging’ interventions are often dependent on varying political contexts and the degree of trust that citizens have toward policymakers. In doing so, it addresses the important question of how citizens understand and approve of the use of behavioral techniques by governments. The book will appeal to all those interested in public management, public policy, behavioral psychology, and ‘nudging’. ..(More)”.

Invisible Rulers: The People Who Turn Lies into Reality

Curated on Posted on by Stefaan Verhulst

Book by Renée DiResta: “…investigation into the way power and influence have been profoundly transformed reveals how a virtual rumor mill of niche propagandists increasingly shapes public opinion. While propagandists position themselves as trustworthy Davids, their reach, influence, and economics make them classic Goliaths—invisible rulers who create bespoke realities to revolutionize politics, culture, and society. Their work is driven by a simple maxim: if you make it trend, you make it true.
 
By revealing the machinery and dynamics of the interplay between influencers, algorithms, and online crowds, DiResta vividly illustrates the way propagandists deliberately undermine belief in the fundamental legitimacy of institutions that make society work. This alternate system for shaping public opinion, unexamined until now, is rewriting the relationship between the people and their government in profound ways. It has become a force so shockingly effective that its destructive power seems limitless. Scientific proof is powerless in front of it. Democratic validity is bulldozed by it. Leaders are humiliated by it. But they need not be.
 
With its deep insight into the power of propagandists to drive online crowds into battle—while bearing no responsibility for the consequences—Invisible Rulers not only predicts those consequences but offers ways for leaders to rapidly adapt and fight back…(More)”.

Superconvergence

Curated on Posted on by Stefaan Verhulst

Book by Jamie Metzl: “…explores how artificial intelligence, genome sequencing, gene editing, and other revolutionary technologies are transforming our lives, world, and future. These accelerating and increasingly interconnected technologies have the potential to improve our health, feed billions of people, supercharge our economies, store essential information for millions of years, and save our planet, but they can also―if we are not careful―do immeasurable harm.

The challenge we face is that while our ability to engineer the world around us is advancing exponentially, our processes for understanding the scope, scale, and implications of these changes, and for managing our godlike powers wisely, are only inching forward glacially…(More)”.

The Deliberative Turn in Democratic Theory

Curated on Posted on by Stefaan Verhulst

Book by Antonino Palumbo: “Thirty years of developments in deliberative democracy (DD) have consolidated this subfield of democratic theory. The acquired disciplinary prestige has made theorist and practitioners very confident about the ability of DD to address the legitimacy crisis experienced by liberal democracies at present at both theoretical and practical levels. The book advance a critical analysis of these developments that casts doubts on those certainties — current theoretical debates are reproposing old methodological divisions, and are afraid to move beyond the minimalist model of democracy advocated by liberal thinkers; democratic experimentation at the micro-level seems to have no impact at the macro-level, and remain sets of isolated experiences. The book indicates that those defects are mainly due to the liberal minimalist frame of reference within which reflection in democratic theory and practice takes place. Consequently, it suggests to move beyond liberal understandings of democracy as a game in need of external rules, and adopt instead a vision of democracy as a self-correcting metagame…(More)”.

Why the future of democracy could depend on your group chats

Curated on Posted on by Stefaan Verhulst

Article by Nathan Schneider: “I became newly worried about the state of democracy when, a few years ago, my mother was elected president of her neighborhood garden club.

Her election wasn’t my worry – far from it. At the time, I was trying to resolve a conflict on a large email group I had created. Someone, inevitably, was being a jerk on the internet. I had the power to remove them, but did I have the right? I realized that the garden club had in its bylaws something I had never seen in nearly all the online communities I had been part of: basic procedures to hold people with power accountable to everyone else.

The internet has yet to catch up to my mother’s garden club.

When Alexis de Tocqueville toured the United States in the early 1830s, he made an observation that social scientists have seen over and over since: Democracy at the state and national levels depends on everyday organizations like that garden club. He called them “schools” for practicing the “general theory of association.” As members of small democracies, people were learning to be citizens of a democratic country.

How many people experience those kinds of schools today?

People interact online more than offline nowadays. Rather than practicing democracy, people most likely find themselves getting suspended from a Facebook group they rely on with no reason given or option to appeal. Or a group of friends join a chat together, but only one of them has the ability to change its settings. Or people see posts from Elon Musk inserted into their mentions on X, which he owns. All of these situations are examples of what I call “implicit feudalism.”…(More)”.

Liberated Public Services: A new vision for citizens, professionals and policy makers

Curated on Posted on by Stefaan Verhulst

Report by Demos: “The crisis in public services is visible to everyone in Britain today. Waiting lists, crumbling buildings, exhausted professionals. This is affecting our wellbeing, our health and our economy. It’s increasingly clear that Britain cannot get back on the right track without a public services renewal. The aim of Demos’ Future Public Services Taskforce is to help deliver that renewal.

In this paper, the second paper of the Taskforce, we introduce a new vision for public services, which we call liberated public services. This includes public services being liberated from New Public Management across four domains:

  • Citizens are liberated to bring their whole selves to services and seen as a resource to be worked with,
    not a problem to be fixed.
  • Professionals are liberated from tight specifications defined from the centre.
  • Communities are liberated to partner with public services, whether formally or informally.
  • Policy makers in central government – ministers, advisors and civil servants – are liberated from day-today micromanagement of services and providers to a broader, strategic role supporting learning and best
    practice.

Liberating public services will require the central state to think less about imposing a view from Whitehall and instead ask itself: how can it provide the conditions for public service renewal across the country?..(More)”.

Building SimCity: How to Put the World in a Machine

Curated on Posted on by Stefaan Verhulst

Book by Chaim Gingold: “…explores the history of computer simulation by chronicling one of the most influential simulation games ever made: SimCity. As author Chaim Gingold explains, Will Wright, the visionary designer behind the urban planning game, created SimCity in part to learn about cities, thinking about the world as a complex system and appropriating ideas from traditions in which computers are used for modeling. As such, SimCity is a microcosm of the histories and cultures of computer simulation that engages with questions, themes, and representational techniques that reach back to the earliest computer simulations.

Gingold uses SimCity to explore a web of interrelated topics in the history of technology, software, and simulation, taking us far and wide—from the dawn of programmable computers to miniature cities made of construction paper and role-play. An unprecedented history of Maxis, the company founded to bring SimCity to market, the book reveals Maxis’s complex relations with venture capitalists, Nintendo, and the Santa Fe Institute, which shaped the evolution of Will Wright’s career; Maxis’s failure to back The Sims to completion; and the company’s sale to Electronic Arts.

A lavishly visual book, Building SimCity boasts a treasure trove of visual matter to help bring its wide-ranging subjects to life, including painstakingly crafted diagrams that explain SimCity‘s operation, the Kodachrome photographs taken by Charles Eames of schoolchildren making model cities, and Nintendo’s manga-style “Dr. Wright” character design, just to name a few…(More)”.