Policy makers’ perceptions on the transformational effect of Web 2.0 technologies on public services delivery


Paper by Manuel Pedro Rodríguez Bolívar at Electronic Commerce Research: “The growing participation in social networking sites is altering the nature of social relations and changing the nature of political and public dialogue. This paper contributes to the current debate on Web 2.0 technologies and their implications for local governance, identifying the perceptions of policy makers on the use of Web 2.0 in providing public services and on the changing roles that could arise from the resulting interaction between local governments and their stakeholders. The results obtained suggest that policy makers are willing to implement Web 2.0 technologies in providing public services, but preferably under the Bureaucratic model framework, thus retaining a leading role in this implementation. The learning curve of local governments in the use of Web 2.0 technologies is a factor that could influence policy makers’ perceptions. In this respect, many research gaps are identified and further study of the question is recommended….(More)”

Open data can unravel the complex dealings of multinationals


 in The Guardian: “…Just like we have complementary currencies to address shortcomings in national monetary systems, we now need to encourage an alternative accounting sector to address shortcomings in global accounting systems.

So what might this look like? We already are seeing the genesis of this in the corporate open data sector. OpenCorporates in London has been a pioneer in this field, creating a global unique identifier system to make it easier to map corporations. Groups like OpenOil in Berlin are now using the OpenCorporates classification system to map companies like BP. Under the tagline “Imagine an open oil industry”, they have also begun mapping ground-level contract and concession data, and are currently building tools to allow the public to model the economics of particular mines and oil fields. This could prove useful in situations where doubt is cast on the value of particular assets controlled by public companies in politically fragile states.

 OpenOil’s objective is not just corporate transparency. Merely disclosing information does not advance understanding. OpenOil’s real objective is to make reputable sources of information on oil companies usable to the general public. In the case of BP, company data is already deposited in repositories like Companies House, but in unusable, jumbled and jargon-filled pdf formats. OpenOil seeks to take such transparency, and turn it into meaningful transparency.

According to OpenOil’s Anton Rühling, a variety of parties have started to use their information. “During the recent conflicts in Yemen we had a sudden spike in downloads of our Yemeni oil contract information. We traced this to UAE, where a lot of financial lawyers and investors are based. They were clearly wanting to see how the contracts could be affected.” Their BP map even raised interest from senior BP officials. “We were contacted by finance executives who were eager to discuss the results.”

Open mapping

Another pillar of the alternative accounting sector that is emerging are supply chain mapping systems. The supply chain largely remains a mystery. In standard corporate accounts suppliers appear as mere expenses. No information is given about where the suppliers are based and what their standards are. In the absence of corporate management volunteering that information, Sourcemap has created an open platform for people to create supply chain maps themselves. Progressively-minded companies – such as Fairphone – have now begun to volunteer supply chain information on the platform.

One industry forum that is actively pondering alternative accounting is ICAEW’s AuditFutures programme. They recently teamed up with the Royal College of Art’s service design programme to build design thinking into accounting practice. AuditFuture’s Martin Martinoff wants accountants’ to perceive themselves as being creative innovators for the public interest. “Imagine getting 10,000 auditors online together to develop an open crowdsourced audit platform.”…(More)

100 parliaments as open data, ready for you to use


Myfanwy Nixon at mySociety’s blog and OpeningParliament: “If you need data on the people who make up your parliament, another country’s parliament, or indeed all parliaments, you may be in luck.

Every Politician, the latest Poplus project, aims to collect, store and share information about every parliament in the world, past and present—and it already contains 100 of them.

What’s more, it’s all provided as Open Data to anyone who would like to use it to power a civic tech project. We’re thinking parliamentary monitoring organisations, journalists, groups who run access-to-democracy sites like our own WriteToThem, and especially researchers who want to do analysis across multiple countries.

But isn’t that data already available?

Yes and no. There’s no doubt that you can find details of most parliaments online, either on official government websites, on Wikipedia, or on a variety of other places online.

But, as you might expect from data that’s coming from hundreds of different sources, it’s in a multitude of different formats. That makes it very hard to work with in any kind of consistent fashion.

Every Politician standardises all of its data into the Popolo standard and then provides it in two simple downloadable formats:

  • csv, which contains basic data that’s easy to work with on spreadsheets
  • JSON which contains richer data on each person, and is ideal for developers

This standardisation means that it should now be a lot easier to work on projects across multiple countries, or to compare one country’s data with another. It also means that data works well with other Poplus Components….(More)”

Public Participation in Selected Civilizations: Problems and Potentials


Paper by Sulaimon Adigun Muse and Sagie Narsiah: “Public participation is not a recent phenomenon. It has spanned centuries, cultures and civilizations. The aim of this paper is to present a historical overview of public participation in some selected civilizations across the globe. The conceptual basis of the paper is premised on participatory democracy. It will adopt an analytical and historical approach. Scholars have recognized that public participation remains a relevant concept globally. The concept is not unproblematic, but there is enormous potential for substantive democratization of the public sphere. Hence, one of the key recommendations of the paper is that the potentials of public participation have to be fully explored and exploited….(More)”

Who Are You Calling Irrational?


New paper by Aneil Kovvali: “Cass Sunstein is the leading advocate of “nudges” – small policy interventions that yield major impacts because of behavioral quirks in the way that people process information. Such interventions form the core of Sunstein’s philosophy of “libertarian paternalism,” which seeks to improve on individuals’ decisions while preserving their freedom to choose. In “Why Nudge?”, Sunstein forcefully defends libertarian paternalism against John Stuart Mill’s famous Harm Principle, which holds that government should only coerce a person when it is acting to prevent harm to others. Sunstein urges that unlike more coercive measures, nudges respect subjects’ goals, even as they reshape their choices. Using an analogy to voting paradoxes, this review shows that reconciling multiple, inconsistent goals is a fundamentally challenging problem; the challenge leaves even deliberative individuals vulnerable to manipulation through nudges. The fact of inconsistent goals means that government regulators who deploy nudges select and impose their own objectives, instead of merely advancing the goals of the regulated. The analogy also highlights that multimember legislative bodies are subject to many of the same quirks as individuals, raising questions about the government’s ability to improve on individuals’ choices….(More)”

 

Unpacking Civic Tech – Inside and Outside of Government


David Moore at Participatory Politics Foundation: “…I’ll argue it’s important to unpack the big-tent term “civic tech” to at least five major component areas, overlapping in practice & flexible of course – in order to more clearly understand what we have and what we need:

  • Responsive & efficient city services (e.g., SeeClickFix)
  • Open data portals & open government data publishing / visualization (Socrata, OpenGov.com)
  • Engagement platforms for government entities (Mindmixer aka Sidewalk)
  • Community-focused organizing services (Change, NextDoor, Brigade- these could validly be split, as NextDoor is of course place-based IRL)
  • Geo-based services & open mapping data (e.g.. Civic Insight)

More precisely, instead of “civic tech”, the term #GovTech can be productively applied to companies whose primary business model is vending to government entities – some #govtech is #opendata, some is civic #engagement, and that’s healthy & brilliant. But it doesn’t make sense to me to conflate as “civic tech” both government software vendors and the open-data work of good-government watchdogs. Another framework for understanding the inside / outside relationship to government, in company incorporation strategies & priorities, is broadly as follows:

  • tech entirely-outside government (such as OpenCongress or OpenStates);
  • tech mostly-outside government, where some elected officials volunteer to participate (such as AskThem, Councilmatic, DemocracyOS, or Change Decision Makers);
  • tech mostly-inside government, paid-for-by-government (such as Mindmixer or SpeakUp or OpenTownHall) where elected officials or gov’t staff sets the priorities, with the strong expectation of an official response;
  • deep legacy tech inside government, the enterprise vendors of closed-off CRM software to Congressional offices (including major defense contractors!).

These are the websites up and running today in the civic tech ecosystem – surveying them, I see there’s a lot of work still to do on developing advanced metrics towards thicker civic engagement. Towards evaluating whether the existing tools are having the impact we hope and expect them to at their level of capitalization, and to better contextualize the role of very-small non-profit alternatives….

One question to study is whether the highest-capitalized U.S. civic tech companies (Change, NextDoor, Mindmixer, Socrata, possibly Brigade) – which also generally have most users – are meeting ROI on continual engagement within communities.

  • If it’s a priority metric for users of a service to attend a community meeting, for example, are NextDoor or Mindmixer having expected impact?
  • How about metrics on return participation, joining an advocacy group, attending a district meeting with their U.S. reps, organizing peer-to-peer with neighbors?
  • How about writing or annotating their own legislation at the city level, introducing it for an official hearing, and moving it up the chain of government to state and even federal levels for consideration? What actual new popular public policies or systemic reforms are being carefully, collaboratively passed?
  • Do less-capitalized, community-based non-profits (AskThem, 596 Acres, OpenPlans’ much-missed Shareabouts, CKAN data portals, LittleSis, BeNeighbors, PBNYC tools) – with less scale, but with more open-source, open-data tools that can be remixed – improve on the tough metric of ROI on continual engagement or research-impact in the news?…(More)

Harnessing Mistrust for Civic Action


Ethan Zuckerman: “…One predictable consequence of mistrust in institutions is a decrease in participation. Fewer than 37% of eligible US voters participated in the 2014 Congressional election. Participation in European parliamentary and national elections across Europe is higher than the US’s dismal rates, but has steadily declined since 1979, with turnout for the 2014 European parliamentary elections dropping below 43%. It’s a mistake to blame low turnout on distracted or disinterested voters, when a better explanation exists: why vote if you don’t believe the US congress or European Parliament is capable of making meaningful change in the world?

In his 2012 book, “Twilight of the Elites”, Christopher Hayes suggests that the political tension of our time is not between left and right, but between institutionalists and insurrectionists. Institutionalists believe we can fix the world’s problems by strengthening and revitalizing the institutions we have. Insurrectionists believe we need to abandon these broken institutions we have and replace them with new, less corrupted ones, or with nothing at all. The institutionalists show up to vote in elections, but they’re being crowded out by the insurrectionists, who take to the streets to protest, or more worryingly, disengage entirely from civic life.

Conventional wisdom suggests that insurrectionists will grow up, stop protesting and start voting. But we may have reached a tipping point where the cultural zeitgeist favors insurrection. My students at MIT don’t want to work for banks, for Google or for universities – they want to build startups that disrupt banks, Google and universities.

The future of democracy depends on finding effective ways for people who mistrust institutions to make change in their communities, their nations and the world as a whole. The real danger is not that our broken institutions are toppled by a wave of digital disruption, but that a generation disengages from politics and civics as a whole.

It’s time to stop criticizing youth for their failure to vote and time to start celebrating the ways insurrectionists are actually trying to change the world. Those who mistrust institutions aren’t just ignoring them. Some are building new systems designed to make existing institutions obsolete. Others are becoming the fiercest and most engaged critics of of our institutions, while the most radical are building new systems that resist centralization and concentration of power.

Those outraged by government and corporate complicity in surveillance of the internet have the option of lobbying their governments to forbid these violations of privacy, or building and spreading tools that make it vastly harder for US and European governments to read our mail and track our online behavior. We need both better laws and better tools. But we must recognize that the programmers who build systems like Tor, PGP and Textsecure are engaged in civics as surely as anyone crafting a party’s political platform. The same goes for entrepreneurs building better electric cars, rather than fighting to legislate carbon taxes. As people lose faith in institutions, they seek change less through passing and enforcing laws, and more through building new technologies and businesses whose adoption has the same benefits as wisely crafted and enforced laws….(More)”

Datafication and empowerment: How the open data movement re-articulates notions of democracy, participation, and journalism


Paper by Stefan Baack at Big Data and Society: “This article shows how activists in the open data movement re-articulate notions of democracy, participation, and journalism by applying practices and values from open source culture to the creation and use of data. Focusing on the Open Knowledge Foundation Germany and drawing from a combination of interviews and content analysis, it argues that this process leads activists to develop new rationalities around datafication that can support the agency of datafied publics. Three modulations of open source are identified: First, by regarding data as a prerequisite for generating knowledge, activists transform the sharing of source code to include the sharing of raw data. Sharing raw data should break the interpretative monopoly of governments and would allow people to make their own interpretation of data about public issues. Second, activists connect this idea to an open and flexible form of representative democracy by applying the open source model of participation to political participation. Third, activists acknowledge that intermediaries are necessary to make raw data accessible to the public. This leads them to an interest in transforming journalism to become an intermediary in this sense. At the same time, they try to act as intermediaries themselves and develop civic technologies to put their ideas into practice. The article concludes with suggesting that the practices and ideas of open data activists are relevant because they illustrate the connection between datafication and open source culture and help to understand how datafication might support the agency of publics and actors outside big government and big business….(More)

Digital government evolution: From transformation to contextualization


Paper by Tomasz Janowski in the Government Information Quarterly: “The Digital Government landscape is continuously changing to reflect how governments are trying to find innovative digital solutions to social, economic, political and other pressures, and how they transform themselves in the process. Understanding and predicting such changes is important for policymakers, government executives, researchers and all those who prepare, make, implement or evaluate Digital Government decisions. This article argues that the concept of Digital Government evolves toward more complexity and greater contextualization and specialization, similar to evolution-like processes that lead to changes in cultures and societies. To this end, the article presents a four-stage Digital Government Evolution Model comprising Digitization (Technology in Government), Transformation (Electronic Government), Engagement (Electronic Governance) and Contextualization (Policy-Driven Electronic Governance) stages; provides some evidence in support of this model drawing upon the study of the Digital Government literature published in Government Information Quarterly between 1992 and 2014; and presents a Digital Government Stage Analysis Framework to explain the evolution. As the article consolidates a representative body of the Digital Government literature, it could be also used for defining and integrating future research in the area….(More)”

Innovation Experiments: Researching Technical Advance, Knowledge Production and the Design of Supporting Institutions


Paper by Kevin J. Boudreau and Karim Lakhani: “This paper discusses several challenges in designing field experiments to better understand how organizational and institutional design shapes innovation outcomes and the production of knowledge. We proceed to describe the field experimental research program carried out by our Crowd Innovation Laboratory at Harvard University to clarify how we have attempted to address these research design challenges. This program has simultaneously solved important practical innovation problems for partner organizations, like NASA and Harvard Medical School, while contributing research advances, particularly in relation to innovation contests and tournaments….(More)