Working paper by Molina, Ezequiel: “This article makes three contributions to the literature. First, it provides new evidence of the impact of community monitoring interventions using a unique dataset from the Citizen Visible Audit (CVA) program in Colombia. In particular, this article studies the effect of social audits on citizens’ assessment of service delivery performance. The second contribution is the introduction a theoretical framework to understand the pathway of change, the necessary building blocks that are needed for social audits to be effective. Using this framework, the third contribution of this article is answering the following questions: i) under what conditions do citizens decide to monitor government activity and ii) under what conditions do governments facilitate citizen engagement and become more accountable.”
Tackling Wicked Government Problems
Book by Jackson Nickerson and Ronald Sanders: “How can government leaders build, sustain, and leverage the cross-organizational collaborative networks needed to tackle the complex interagency and intergovernmental challenges they increasingly face? Tackling Wicked Government Problems: A Practical Guide for Developing Enterprise Leaders draws on the experiences of high-level government leaders to describe and comprehensively articulate the complicated, ill-structured difficulties they face—often referred to as “wicked problems”—in leading across organizational boundaries and offers the best strategies for addressing them.
Tackling Wicked Government Problems explores how enterprise leaders use networks of trusted, collaborative relationships to respond and lead solutions to problems that span agencies. It also offers several approaches for translating social network theory into practical approaches for these leaders to build and leverage boundary-spanning collaborative networks and achieve real mission results.
Finally, past and present government executives offer strategies for systematically developing enterprise leaders. Taken together, these essays provide a way forward for a new cadre of officials better equipped to tackle government’s twenty-first-century wicked challenges”
The Problem-solving Capacity of the Modern State
New book edited by Martin Lodge and Kai Wegrich: “The early 21st century has presented considerable challenges to the problem-solving capacity of the contemporary state in the industrialised world. Among the many uncertainties, anxieties and tensions, it is, however, the cumulative challenge of fiscal austerity, demographic developments, and climate change that presents the key test for contemporary states. Debates abound regarding the state’s ability to address these and other problems given increasingly dispersed forms of governing and institutional vulnerabilities created by politico-administrative and economic decision-making structures. This volume advances these debates, first, by moving towards a cross-sectoral perspective that takes into account the cumulative nature of the contemporary challenge to governance focusing on the key governance areas of infrastructure, sustainability, social welfare, and social integration; second, by considering innovations that have sought to add problem-solving capacity; and third, by exploring the kind of administrative capacities (delivery, regulatory, coordination, and analytical) required to encourage and sustain innovative problem-solving. This edition introduces a framework for understanding the four administrative capacities that are central to any attempt at problem-solving and how they enable the policy instruments of the state to have their intended effect. It also features chapters that focus on the way in which these capacities have become stretched and how they have been adjusted, given the changing conditions; the way in which different states have addressed particular governance challenges, with particular attention paid to innovation at the level of policy instrument and the required administrative capacities; and, finally, types of governance capacities that lie outside the boundaries of the state.”
VouliWatch – Empowering Democracy in Greece
Proposal at IndieGogo: “In the wake of the economic crisis and in a country where politics has all too often been beset by scandals and corruption, Vouliwatch aims to help develop an open and accountable political system that uses new digital technology to promote citizen participation in the political process and to rebuild trust in parliamentary democracy. In the heyday of Ancient Greek democracy, citizens actively participated in political dialogue, and Vouliwatch aims to revive this essential aspect of a democratic society through the use of digital technology.
How it actually works!
Vouliwatch is a digital platform that offers Greek citizens the opportunity to publicly question MPs and MEPs on the topic of their choice, and to hold their elected representatives accountable for their parliamentary activity. It is loosely modelled on similar initiatives that are already running successfully in other countries (Ireland, Luxemburg, Tunisia, Germany, France and Austria)….
Crowdsourcing/bottom up approach
The platform also gives users the chance to influence political debate and to focus the attention of both the media and the politicians on issues that citizens believe are important and are not being discussed widely.Vouliwatch offers citizens the chance to share their ideas and experiences and to make proposals to parliament for political action. The community of users can then comment on and rate them. A Google map application depicts all submitted data with the option of filtering based on different criteria (location; subject categories such as e.g. education, tourism, etc.). Every 2 months all submitted data is summarized in a report and sent to all MPs by our team, as food for thought and action. Vouliwatch will then publish and promote any resulting parliamentary reaction….”
Organizing For Outcomes
Code for America Summit YouTube: “Michael Flowers, former Chief Analytics Officer for New York City, explores the organizational opportunities and challenges of supporting an outcomes-driven approach to service delivery and problem-solving in government and what he’s learned from doing this in the NYC Mayor’s Office of Data Analytics…”
How to upgrade democracy for the Internet era
Ted Talk: “Pia Mancini and her colleagues want to upgrade democracy in Argentina and beyond. Through their open-source mobile platform they want to bring citizens inside the legislative process, and run candidates who will listen to what they say.”
A Vision for Happier Cities
Post by Killy Kilford at the Huffington Post:“…Governments such as Bhutan and Venezuela are creating departments of happiness, and in both the US and UK, ‘nudge’ teams have been set up to focus on behavioral psychology. This gets more interesting when we bring in urban planning and neuroscience research, which shows that community aesthetics are a key contributor to our happiness at the same time positive emotions can change our thoughts, and lead to changes in our behaviors.
It was only after moving to New York City that I realized all my experiences… painting, advising executive boards, creative workshops, statistics and writing books about organizational change…gave me a unique set of tools to create the Dept. of Well Being and start a global social impact initiative, which is powered by public art installations entitled Happy Street Signs™.
New York City got the first Happy Street Signs last November. I used my paintings containing positive phrases like “Honk Less Love More” and “New York Loves You” to manufacture 200 government-specification street signs. They were then installed by a team of fifty volunteers around Manhattan and Brooklyn in 90 minutes. Whilst it was unofficial, the objective was to generate smiles for New Yorkers and then survey reactions. We got clipboards out and asked over 600 New Yorkers if they liked the Happy Street Signs and if they wanted more: 92.5 percent of those people said yes!…”
Open Source Governance—A More Ambitious Cousin of Collaborative Governance
New paper by Ani Matei & Sergiu Ioan Irimia in the International Journal of Public Administration: “Open source represents a model generally known for its success in software production. The objective of this article is to establish a new strategic approach of using open source development principles for managing collaborative arrangements between citizens and public administration. The identity of open source governance is developed by highlighting how it is different from its main “competitor”—collaborative governance, and from other two popular concepts—open government and e-democracy. The other sections are designed to answer to public managers regarding why and what to adopt from this governance model for public sector services.”
Francis Fukuyama’s ‘Political Order and Political Decay’
Book Review by David Runciman of “Political Order and Political Decay: From the Industrial Revolution to the Globalisation of Democracy”, by Francis Fukuyama in the Financial TImes: “It is not often that a 600-page work of political science ends with a cliffhanger. But the first volume of Francis Fukuyama’s epic two-part account of what makes political societies work, published three years ago, left the big question unanswered. That book took the story of political order from prehistoric times to the dawn of modern democracy in the aftermath of the French Revolution. Fukuyama is still best known as the man who announced in 1989 that the birth of liberal democracy represented the end of history: there were simply no better ideas available. But here he hinted that liberal democracies were not immune to the pattern of stagnation and decay that afflicted all other political societies. They too might need to be replaced by something better. So which was it: are our current political arrangements part of the solution, or part of the problem?
Political Order and Political Decay is his answer. He squares the circle by insisting that democratic institutions are only ever one component of political stability. In the wrong circumstances they can be a destabilising force as well. His core argument is that three building blocks are required for a well-ordered society: you need a strong state, the rule of law and democratic accountability. And you need them all together. The arrival of democracy at the end of the 18th century opened up that possibility but by no means guaranteed it. The mere fact of modernity does not solve anything in the domain of politics (which is why Fukuyama is disdainful of the easy mantra that failing states just need to “modernise”).
The explosive growth in industrial capacity and wealth that the world has experienced in the past 200 years has vastly expanded the range of political possibilities available, for better and for worse (just look at the terrifying gap between the world’s best functioning societies – such as Denmark – and the worst – such as the Democratic Republic of Congo). There are now multiple different ways state capacity, legal systems and forms of government can interact with each other, and in an age of globalisation multiple different ways states can interact with each other as well. Modernity has speeded up the process of political development and it has complicated it. It has just not made it any easier. What matters most of all is getting the sequence right. Democracy doesn’t come first. A strong state does. …”
It’s All for Your Own Good
Book Review by Jeremy Waldron of Why Nudge? The Politics of Libertarian Paternalism
All of this sounds like a marketer’s dream, and I will say something about its abusive possibilities later. But Sunstein and Thaler have in mind that governments might do this in a way that promotes the interests of their citizens. Governments might also encourage businesses and employers to use it in the interests of their customers and employees. The result would be a sort of soft paternalism: paternalism without the constraint; a nudge rather than a shove; doing for people what they would do for themselves if they had more time or greater ability to pick out the better choice….
…allowing dignity to just drop out of the picture is offensive. For by this stage, dignity is not being mentioned at all. Sunstein does acknowledge that people might feel infantilized by being nudged. He says that “people should not be regarded as children; they should be treated with respect.” But saying that is not enough. We actually have to reconcile nudging with a steadfast commitment to self-respect.
Consider the earlier point about heuristics—the rules for behavior that we habitually follow. Nudging doesn’t teach me not to use inappropriate heuristics or to abandon irrational intuitions or outdated rules of thumb. It does not try to educate my choosing, for maybe I am unteachable. Instead it builds on my foibles. It manipulates my sense of the situation so that some heuristic—for example, a lazy feeling that I don’t need to think about saving for retirement—which is in principle inappropriate for the choice that I face, will still, thanks to a nudge, yield the answer that rational reflection would yield. Instead of teaching me to think actively about retirement, it takes advantage of my inertia. Instead of teaching me not to automatically choose the first item on the menu, it moves the objectively desirable items up to first place.
I still use the same defective strategies but now things have been arranged to make that work out better. Nudging takes advantage of my deficiencies in the way one indulges a child. The people doing this (up in Government House) are not exactly using me as a mere means in violation of some Kantian imperative. They are supposed to be doing it for my own good. Still, my choosing is being made a mere means to my ends by somebody else—and I think this is what the concern about dignity is all about….”