Nudging for Success

Curated on Posted on by Stefaan Verhulst

Press Release: “A groundbreaking report published today by ideas42 reveals several innovations that college administrators and policymakers can leverage to significantly improve college graduation rates at a time where completion is more out of reach than ever for millions of students.

The student path through college to graduation day is strewn with subtle, often invisible barriers that, over time, hinder students’ progress and cause some of them to drop out entirely. In Nudging for Success: Using Behavioral Science to Improve the Postsecondary Student Journey, ideas42 focuses on simple, low-cost ways to combat these unintentional obstacles and support student persistence and success at every stage in the college experience, from pre-admission to post-graduation. Teams worked with students, faculty and administrators at colleges around the country.

Even for students whose tuition is covered by financial aid, whose academic preparation is exemplary, and who are able to commit themselves full-time to their education, the subtle logistical and psychological sticking points can have a huge impact on their ability to persist and fully reap the benefits of a higher education.

Less than 60% of full-time students graduate from four-year colleges within six years, and less than 30% graduate from community colleges within three years. There are a myriad of factors often cited as deterrents to finishing school, such as the cost of tuition or the need to juggle family and work obligations, but behavioral science and the results of this report demonstrate that lesser-known dynamics like self-perception are also at play.

From increasing financial aid filing to fostering positive friend groups and a sense of belonging on campus, the 16 behavioral solutions outlined in Nudging for Success represent the potential for significant impact on the student experience and persistence. At Arizona State University, sending behaviorally-designed email reminders to students and parents about the Free Application for Federal Student Aid (FAFSA) priority deadline increased submissions by 72% and led to an increase in grant awards. Freshman retention among low-income, first generation, under-represented or other students most at risk of dropping out increased by 10% at San Francisco State University with the use of a testimonial video, self-affirming exercises, and monthly messaging aimed at first-time students.

“This evidence demonstrates how behavioral science can be the key to uplifting millions of Americans through education,” said Alissa Fishbane, Managing Director at ideas42. “By approaching the completion crisis from the whole experience of students themselves, administrators and policymakers have the opportunity to reduce the number of students who start, but do not finish, college—students who take on the financial burden of tuition but miss out on the substantial benefits of earning a degree.”

The results of this work drive home the importance of examining the college experience from the student perspective and through the lens of human behavior. College administrators and policymakers can replicate these gains at institutions across the country to make it simpler for students to complete the degree they started in ways that are often easier and less expensive to implement than existing alternatives—paving the way to stronger economic futures for millions of Americans….(More)”

Civic Data Initiatives

Curated on Posted on by Stefaan Verhulst

Burak Arikan at Medium: “Big data is the term used to define the perpetual and massive data gathered by corporations and governments on consumers and citizens. When the subject of data is not necessarily individuals but governments and companies themselves, we can call it civic data, and when systematically generated in large amounts, civic big data. Increasingly, a new generation of initiatives are generating and organizing structured data on particular societal issues from human rights violations, to auditing government budgets, from labor crimes to climate justice.

These civic data initiatives diverge from the traditional civil society organizations in their outcomes,that they don’t just publish their research as reports, but also open it to the public as a database.Civic data initiatives are quite different in their data work than international non-governmental organizations such as UN, OECD, World Bank and other similar bodies. Such organizations track social, economical, political conditions of countries and concentrate upon producing general statistical data, whereas civic data initiatives aim to produce actionable data on issues that impact individuals directly. The change in the GDP value of a country is useless for people struggling for free transportation in their city. Incarceration rate of a country does not help the struggle of the imprisoned journalists. Corruption indicators may serve as a parameter in a country’s credit score, but does not help to resolve monopolization created with public procurement. Carbon emission statistics do not prevent the energy deals between corrupt governments that destroy the nature in their region.

Partnership / financing network of oil refinery and thermal power plants around SOCAR (The State Oil Company of Azerbaijan). Data mapping by Network of Dispossession.

Needless to say, civic data initiatives also differ from governmental institutions, which are reluctant to share any more that they are legally obligated to. Many governments in the world simply dump scanned hardcopies of documents on official websites instead of releasing machine-readable data, which prevents systematic auditing of government activities.Civic data initiatives, on the other hand, make it a priority to structure and release their data in formats that are both accessible and queryable.

Civic data initiatives also deviate from general purpose information commons such as Wikipedia. Because they consistently engage with problems, closely watch a particular societal issue, make frequent updates,even record from the field to generate and organize highly granular data about the matter….

Several civic data initiatives generate data on variety of issues at different geographies, scopes, and scales. The non-exhaustive list below have information on founders, data sources, and financial support. It is sorted according to each initiative’s founding year. Please send your suggestions to contact at graphcommons.com. See more detailed information and updates on the spreadsheet of civic data initiatives.

Open Secrets tracks data about the money flow in the US government, so it becomes more accessible for journalists, researchers, and advocates.Founded as a non-profit in 1983 by Center for Responsive Politics, gets support from variety of institutions.

PolitiFact is a fact-checking website that rates the accuracy of claims by elected officials and others who speak up in American politics. Uses on-the-record interviews as its data source. Founded in 2007 as a non-profit organization by Tampa Bay Times. Supported by Democracy Fund, Bill &Melinda Gates Foundation, John S. and James L. Knight Foundation, FordFoundation, Knight Foundation, Craigslist Charitable Fund, and the CollinsCenter for Public Policy…..

La Fabrique de La loi (The Law Factory) maps issues of local-regional socio-economic development, public investments, and ecology in France.Started in 2014, the project builds a database by tracking bills from government sources, provides a search engine as well as an API. The partners of the project are CEE Sciences Po, médialab Sciences Po, RegardsCitoyens, and Density Design.

Mapping Media Freedom identifies threats, violations and limitations faced by members of the press throughout European Union member states,candidates for entry and neighbouring countries. Initiated by Index onCensorship and European Commission in 2004, the project…(More)”

The Racist Algorithm?

Curated on Posted on by Stefaan Verhulst

Anupam Chander in the Michigan Law Review (2017 Forthcoming) : “Are we on the verge of an apartheid by algorithm? Will the age of big data lead to decisions that unfairly favor one race over others, or men over women? At the dawn of the Information Age, legal scholars are sounding warnings about the ubiquity of automated algorithms that increasingly govern our lives. In his new book, The Black Box Society: The Hidden Algorithms Behind Money and Information, Frank Pasquale forcefully argues that human beings are increasingly relying on computerized algorithms that make decisions about what information we receive, how much we can borrow, where we go for dinner, or even whom we date. Pasquale’s central claim is that these algorithms will mask invidious discrimination, undermining democracy and worsening inequality. In this review, I rebut this prominent claim. I argue that any fair assessment of algorithms must be made against their alternative. Algorithms are certainly obscure and mysterious, but often no more so than the committees or individuals they replace. The ultimate black box is the human mind. Relying on contemporary theories of unconscious discrimination, I show that the consciously racist or sexist algorithm is less likely than the consciously or unconsciously racist or sexist human decision-maker it replaces. The principal problem of algorithmic discrimination lies elsewhere, in a process I label viral discrimination: algorithms trained or operated on a world pervaded by discriminatory effects are likely to reproduce that discrimination.

I argue that the solution to this problem lies in a kind of algorithmic affirmative action. This would require training algorithms on data that includes diverse communities and continually assessing the results for disparate impacts. Instead of insisting on race or gender neutrality and blindness, this would require decision-makers to approach algorithmic design and assessment in a race and gender conscious manner….(More)“

Using Behavioral Science to Combat Climate Change

Curated on Posted on by Stefaan Verhulst

Cass R. Sunstein and Lucia A. Reisch in the Oxford Research Encyclopedia of Climate Science (Forthcoming): “Careful attention to choice architecture promises to open up new possibilities for reducing greenhouse gas emissions – possibilities that go well beyond, and that may supplement or complement, the standard tools of economic incentives, mandates, and bans. How, for example, do consumers choose between climate-friendly products or services and alternatives that are potentially damaging to the climate but less expensive? The answer may well depend on the default rule. Indeed, climate-friendly default rules may well be a more effective tool for altering outcomes than large economic incentives. The underlying reasons include the power of suggestion; inertia and procrastination; and loss aversion. If well-chosen, climate-friendly defaults are likely to have large effects in reducing the economic and environmental harms associated with various products and activities. In deciding whether to establish climate-friendly defaults, choice architects (subject to legal constraints) should consider both consumer welfare and a wide range of other costs and benefits. Sometimes that assessment will argue strongly in favor of climate-friendly defaults, particularly when both economic and environmental considerations point in their direction. Notably, surveys in the United States and Europe show that majorities in many nations are in favor of climate-friendly defaults….(More)”

Transforming governance: how can technology help reshape democracy?

Curated on Posted on by Stefaan Verhulst

Research Briefing by Matt Leighninger: “Around the world, people are asking how we can make democracy work in new and better ways. We are frustrated by political systems in which voting is the only legitimate political act, concerned that many republics don’t have the strength or appeal to withstand authoritarian figures, and disillusioned by the inability of many countries to address the fundamental challenges of health, education and economic development.

We can no longer assume that the countries of the global North have ‘advanced’ democracies, and that the nations of the global South simply need to catch up. Citizens of these older democracies have increasingly lost faith in their political institutions; Northerners cherish their human rights and free elections, but are clearly looking for something more. Meanwhile, in the global South, new regimes based on a similar formula of rights and elections have proven fragile and difficult to sustain. And in Brazil, India and other Southern countries, participatory budgeting and other valuable democratic innovations have emerged. The stage is set for a more equitable, global conversation about what we mean by democracy.

How can we adjust our democratic formulas so that they are more sustainable, powerful, fulfilling – and, well, democratic? Some of the parts of this equation may come from the development of online tools and platforms that help people to engage with their governments, with organisations and institutions, and with each other. Often referred to collectively as ‘civic technology’ or ‘civic tech’, these tools can help us map public problems, help citizens generate solutions, gather input for government, coordinate volunteer efforts, and help neighbours remain connected. If we want to create democracies in which citizens have meaningful roles in shaping public decisions and solving public problems, we should be asking a number of questions about civic tech, including:

  • How can online tools best support new forms of democracy?
  • What are the examples of how this has happened?
  • What are some variables to consider in comparing these examples?
  • How can we learn from each other as we move forward?

This background note has been developed to help democratic innovators explore these questions and examine how their work can provide answers….(More)”

What Can Civic Tech Learn From Social Movements?

Curated on Posted on by Stefaan Verhulst

Stacy Donohue at Omidyar Network: “…In order to spur creative thinking about how the civic tech sector could be accelerated and expanded, we looked to Purpose, a public benefit corporation that works with NGOs, philanthropies, and brands on movement building strategies. We wanted to explore what we might learn from taking the work that Purpose has done mapping the progress of of 21st century social movements and applying its methodology to civic tech.

So why consider viewing civic tech using the lens of 21st century movements? Movements are engines of change in society that enable citizens to create new and better paths to engage with government and to seek recourse on issues that matter to millions of people.  At first glance, civic tech doesn’t appear to be a movement in the purest sense of the term, but on closer inspection, it does share some fundamental characteristics. Like a movement, civic tech is mission driven, is focused on making change that benefits the public, and in most cases enables better public input into decision making.

We believe that better understanding the essential components of movements, and observing the ways in which civic tech does or does not behave like one, can yield insights on how we as a civic tech community can collectively drive the sector forward….

report Engines of Change: What Civic Tech Can Learn From Social Movements….provides a lot of rich insight and detail which we invite everyone to explore.  Meanwhile, we have summarized five key findings:

  1. Grassroots activity is expanding across the US – Activity is no longer centralized around San Francisco and New York; it’s rapidly growing and spreading across the US – in fact, there was an 81% increase in the number of cities hosting civic tech MeetUps from 2013 to 2015, and 45 of 50 states had at least one MeetUp on civic tech in 2015.
  2. Talk is turning to action – We are walking the talk. One way we can see this is that growth in civic tech Twitter discussion is highly correlated with the growth in GitHub contributions to civic tech projects and related Meetup events. Between 2013-2015, over 8,500 people contributed code to GitHub civic tech projects and there were over 76,000 MeetUps for civic tech events. 
  3. There is an engaged core, but it is very small in number – As with most social movements, civic tech has a definite core of highly engaged evangelists, advocates and entrepreneurs that are driving conversations, activity, and events and this is growing. The number of Meetup groups holding multiple events a quarter grew by 136% between 2013 to 2015. And likewise there was a 60% growth in Engaged Tweeters in during this time period.  However, this level of activity is dwarfed by other movements such as climate action.
  4. Civic tech is growing but still lacking scale – There are many positive indications of growth in civic tech; for example, the combination of nonprofit and for-profit funding to the sector increased by almost 120% over the period.  But while growth compares favorably to other movements, again the scale just isn’t there.
  5. Common themes, but no shared vision or identity – Purpose examined the extent to which civic tech exhibits and articulates a shared vision or identity around which members of a movement can rally. What they found is that many fewer people are discussing the same shared set of themes. Two themes – Open Data and Government Transparency – are resonating and gaining traction across the sector and could therefore form the basis of common identity for civic tech.

While each of these insights is important in its own right and requires action to move the sector forward, the main thing that strikes us is the need for a coherent and clearly articulated vision and sense of shared identity for civic tech…

Read the full report: Engines of Change: What Civic Tech Can Learn From Social Movements

Explore the data tool here….(More)”

Democracy in Decline: Rebuilding its Future

Curated on Posted on by Stefaan Verhulst

Book by Philip Kotler: “An examination by the ‘father of modern marketing’ into how well  a long cherished product (democracy) is satisfying the needs of its consumers (citizens), bringing conversation and solutions on how we can all do our bit to bring about positive change.

At a time where voting systems are flawed, fewer vote, major corporations fund campaigns and political parties battle it out, democracies are being seriously challenged and with that the prospects of a better world for all.

Philip Kotler identifies 14 shortcomings of today’s democracy and proposes potential remedies whilst encouraging readers to join the conversation, exercise their free speech and get on top of the issues that affect their lives regardless of nationality or political persuasion.

An accompanying website (www.democracyindecline.com) invites those interested to help find and publish thoughtful articles that aid our understanding of what is happening and what can be done to improve democracies around the world….(More)”

The Spanish Town That Runs on Twitter

Curated on Posted on by Stefaan Verhulst

Mark Scott at the New York Times: “…For the town’s residents, more than half of whom have Twitter accounts, their main way to communicate with local government officials is now the social network. Need to see the local doctor? Send a quick Twitter message to book an appointment. See something suspicious? Let Jun’s policeman know with a tweet.

People in Jun can still use traditional methods, like completing forms at the town hall, to obtain public services. But Mr. Rodríguez Salas said that by running most of Jun’s communications through Twitter, he not only has shaved on average 13 percent, or around $380,000, from the local budget each year since 2011, but he also has created a digital democracy where residents interact online almost daily with town officials.

“Everyone can speak to everyone else, whenever they want,” said Mr.Rodríguez Salas in his office surrounded by Twitter paraphernalia,while sporting a wristband emblazoned with #LoveTwitter. “We are onTwitter because that’s where the people are.”…

By incorporating Twitter into every aspect of daily life — even the localschool’s lunch menu is sent out through social media — this Spanishtown has become a test bed for how cities may eventually use socialnetworks to offer public services….

Using Twitter has also reduced the need for some jobs. Jun cut its police force by three-quarters, to just one officer, soon after turning to Twitter as its main form of communication when residents began tweeting potential problems directly to the mayor.

“We don’t have one police officer,” Mr. Rodríguez Salas said. “We have 3,500.”

For Justo Ontiveros, Jun’s remaining police officer, those benefits are up close and personal. He now receives up to 20, mostly private, messages from locals daily with concerns ranging from advice on filling out forms to reporting crimes like domestic abuse and speeding.

Mr. Ontiveros said his daily Twitter interactions have given him both greater visibility within the community and a higher level of personal satisfaction, as neighbors now regularly stop him in the street to discuss things that he has posted on Twitter.

“It gives people more power to come and talk to me about their problems,” said Mr. Ontiveros, whose department Twitter account has more than 3,500 followers.

Still, Jun’s reliance on Twitter has not been universally embraced….(More)”

Citizen Lobbying: How Your Skills Can Fix Democracy

Curated on Posted on by Stefaan Verhulst

TEDxBrussels Presentation: “The more society professionalises, the less is taking advantage if its own skills. Indeed, each of us has much more to give to society than what our job descriptions allow us to. How to then mobilize our skills for the greater good? Alberto Alemanno, an engaged academic and civic advocate, argues that besides voting and running for office there is also a third, less known – yet more promising -, way to make society progress: lobbying. Lobbying is no longer a prerogative of well-funded groups with huge memberships and countless political connections. This talk offers you a guide on how to become an effective citizen lobbyist in your daily life by tapping into your own talents, skills and experience….(More)” See also http://www.thegoodlobby.eu/

 

Digital Keywords: A Vocabulary of Information Society and Culture

Curated on Posted on by Stefaan Verhulst

Book edited by Benjamin Peters: “In the age of search, keywords increasingly organize research, teaching, and even thought itself. Inspired by Raymond Williams’s 1976 classic Keywords, the timely collection Digital Keywords gathers pointed, provocative short essays on more than two dozen keywords by leading and rising digital media scholars from the areas of anthropology, digital humanities, history, political science, philosophy, religious studies, rhetoric, science and technology studies, and sociology. Digital Keywords examines and critiques the rich lexicon animating the emerging field of digital studies.

This collection broadens our understanding of how we talk about the modern world, particularly of the vocabulary at work in information technologies. Contributors scrutinize each keyword independently: for example, the recent pairing of digital and analog is separated, while classic terms such as community, culture, event, memory, and democracy are treated in light of their historical and intellectual importance. Metaphors of the cloud in cloud computing and the mirror in data mirroring combine with recent and radical uses of terms such as information, sharing, gaming, algorithm, and internet to reveal previously hidden insights into contemporary life. Bookended by a critical introduction and a list of over two hundred other digital keywords, these essays provide concise, compelling arguments about our current mediated condition.

Digital Keywords delves into what language does in today’s information revolution and why it matters…(More)”.