‘Open Up’ Digital Democracy Commission’s Report published

Curated on Posted on by Stefaan Verhulst
UK Parliament: “The Speaker’s Commission on Digital Democracy has published its report ‘Open Up’. The report recommends how Parliament can use digital technology to help it to be more transparent, inclusive, and better able to engage the public with democracy.

The Commission’s report is the culmination of a year’s worth of events and meetings, talking to people across the UK face to face and via digital means, about how to use digital technology to improve parliamentary democracy.
The Commission held well over one hundred informal meetings and over twenty roundtable discussions across the country. The Commission spoke to a wide range of people, including people from the tech industry, young people, voluntary organisations, adults with learning difficulties, academics, people with visual and hearing impediments, civil servants, marketing and public relations experts. It received thousands of tweets and more than 150 longer written contributions. Full details of who has helped us over the past year are included in the report….(More)”.

Open Data Is Finally Making A Dent In Cities

Curated on Posted on by Stefaan Verhulst

Brooks Rainwater at Co-Exist: “As with a range of leading issues, cities are at the vanguard of this shifting environment. Through increased measurement, analysis, and engagement, open data will further solidify the centrality of cities.
In the Chicago, the voice of the mayor counts for a lot. And Mayor Emmanuel has been at the forefront in supporting and encouraging open data in the city, resulting in a strong open government community. The city has more than 600 datasets online, and has seen millions of page views on its data portal. The public benefits have accrued widely with civic initiatives like Chicagolobbyists.org, as well as with a myriad of other open data led endeavors.
Transparency is one of the great promises of open data. Petitioning the government is a fundamental tenet of democracy and many government relations’ professionals perform this task brilliantly. At the same time that transparency is good for the city, it’s good for citizens and democracy. Through the advent of Chicagolobbyists.org, anyone can now see how many lobbyists are in the city, how much they are spending, who they are talking to, and when it is happening.
Throughout the country, we are seeing data driven sites and apps like this that engage citizens, enhance services, and provide a rich understanding of government operations In Austin, a grassroots movement has formed with advocacy organization Open Austin. Through hackathons and other opportunities, citizens are getting involved, services are improving, and businesses are being built.
Data can even find your dog, reducing the number of stray animals being sheltered, with StrayMapper.com. The site has a simple map-based web portal where you can type in whether you are missing a dog or cat, when you lost them, and where. That information is then plugged into the data being collected by the city on stray animals. This project, developed by a Code for America brigade team, helps the city improve its rate of returning pets to owners.
It’s not only animals that get lost or at least can’t find the best way home. I’ve found myself in that situation too. Thanks to Ridescout, incubated in Washington, D.C., at 1776, I have been able to easily find the best way home. Through the use of open data available from both cities and the Department of Transportation, Ridescout created an app that is an intuitive mobility tool. By showing me all of the available options from transit to ridesharing to my own two feet, it frequently helps me get from place to place in the city. It looks like it wasn’t just me that found this app to be handy; Daimler recently acquired Ridescout as the auto giant continues its own expansion into the data driven mobility space.”

Nudging and Choice Architecture: Ethical Considerations

Curated on Posted on by Stefaan Verhulst

New paper by Cass Sunstein at Yale Journal on Regulation (via SSRN): “Is nudging unethical? Is choice architecture a problem for a free society? This essay defends seven propositions: (1) It is pointless to object to choice architecture or nudging as such. Choice architecture cannot be avoided. Nature itself nudges; so does the weather; so do customs and traditions; so do spontaneous orders and invisible hands. The private sector inevitably nudges, as does the government. It is reasonable to worry about nudges by government and to object to particular nudges, but not to nudging in general. (2) In this context, ethical abstractions (for example, about autonomy, dignity, manipulation, and democratic self-government) can create serious confusion. To make progress, those abstractions must be brought into contact with concrete practices. Nudging and choice architecture take highly diverse forms, and the force of an ethical objection depends on the specific form. (3) If welfare is our guide, much nudging is actually required on ethical grounds, even if it comes from government. (4) If autonomy is our guide, much nudging is also required on ethical grounds, in part because some nudges actually promote autonomy, in part because some nudges enable people to devote their limited time and attention to their most important concerns. (5) Choice architecture should not, and need not, compromise either dignity or self-government, but it is important to see that imaginable forms could do both. It follows that when they come from government, choice architecture and nudges should not be immune from a burden of justification, which they might not be able to overcome. (6) Some nudges are objectionable because the choice architect has illicit ends. When the ends are legitimate, and when nudges are fully transparent and subject to public scrutiny, a convincing ethical objection is less likely to be available. (7) There is ample room for ethical objections in the case of well-motivated but manipulative interventions, certainly if people have not consented to them; such nudges can undermine autonomy and dignity. It follows that both the concept and the practice of manipulation deserve careful attention. The concept of manipulation has a core and a periphery; some interventions fit within the core, others within the periphery, and others outside of both….(More)”
 

Would Athenian-style democracy work in the UK today?

Curated on Posted on by Stefaan Verhulst

Paul Cartledge at the BBC, in the context of BBC Democracy Day: “…The -kratia component of demo-kratia was derived from kratos, which meant unambiguously and unambivalently power or strength. Demos, the other component, meant “people” – but which people, precisely?
At one extreme it could be taken to mean all the people – that is, all the politically empowered people, the adult male citizenry as a whole. At the other ideological pole, it referred to only a section of the citizen people, the largest, namely the majority of poor citizens – those who had to work for a living and might be in greater or less penury.
Against these masses were counterposed the elite citizens – the (more or less) wealthy Few. For them, and it may well have been they who coined the word demokratia, the demos in the class sense meant the great unwashed, the stupid, ignorant, uneducated majority.
So, depending where you stood on the social spectrum, demokratia was either Abe Lincoln’s government of, by and for the people, or the dictatorship of the proletariat. This complicates, at least, any thought-experiment such as the one I’m about to conduct here.
However, what really stands in the way is a more symbolic than pragmatic objection – education, education, education.
For all that we have a formal and universally compulsory educational system, we are not educated either formally or informally to be citizens in the strong, active and participatory senses. The ancient Athenians lacked any sort of formal educational system whatsoever – though somehow or other most of them learned to read and write and count.
On the other hand, what they did possess in spades was an abundance of communal institutions, both formal and informal, both peaceful and warlike, both sacred and secular, whereby ideas of democratic citizenship could be disseminated, inculcated, internalised, and above all practised universally.
Annual, monthly and daily religious festivals. Annual drama festivals that were also themselves religious. Multiple experiences of direct participation in politics at both the local (village, parish, ward) and the “national” levels. And fighting as and for the Athenians both on land and at sea, against enemies both Greek and non-Greek (especially Persian).
Formal Athenian democratic politics, moreover, drew no such modern distinctions between the executive, legislative and judicial branches or functions of government as are enshrined in modern democratic constitutions. One ruled, as a democratic citizen, in all relevant branches equally. A trial for alleged impiety was properly speaking a political trial, as Socrates discovered to his cost.
In short, ancient Athenian democracy was very far from our liberal democracy. I don’t think I need to bang on about its conscientious exclusion of the female half of the citizenry, or its basis in a radical form of dehumanised personal slavery.
So why should we even think of wanting to apply any lesson or precedent drawn from it to our democracy today or in the future? One very good reason is the so-called “democratic deficit”, the attenuation or etiolation of what it means to be, or function fully as, a democratic citizen….(More)”

Can 311 Call Centers Improve Service Delivery? Lessons from New York and Chicago

Curated on Posted on by Stefaan Verhulst

Paper by Jane Wiseman: “This paper is the first of the IDB’s “Innovations in Public Service Delivery” series, which identifies and analyzes innovative experiences of promising practices in Latin America and the Caribbean and around the world to improve the quality and delivery of public services. It presents the 311 Programs in New York City and Chicago, leading 311 centers in the United States. “311” is the universal toll-free number that provides citizens with a single point of entry to a wide array of information and services in major cities. In the cities studied, these centers have evolved to support new models of service delivery management. This publication provides an overview of these programs, analyzing their design and implementation, results, and impacts, and identifying their success factors. The final section consolidates the lessons learned from these experiences, highlighting what policymakers and public officials should consider when developing similar solutions…Download in PDF“.

Is Transparency a Recipe for Innovation?

Curated on Posted on by Stefaan Verhulst

Paper by Dr. Bastiaan Heemsbergen: “Innovation is a key driver in organizational sustainability, and yes, openness and transparency are a recipe for innovation. But, according to Tapscott and Williams, “when it comes to innovation, competitive advantage and organizational success, ‘openness’ is rarely the first word one would use to describe companies and other societal organizations like government agencies or medical institutions. For many, words like ‘insular,’ ‘bureaucratic,’ ‘hierarchical,’ ‘secretive’ and ‘closed’ come to mind instead.”1 And yet a few months ago, The Tesla Model S just became the world’s first open-source car. Elon Musk, CEO of Tesla Motor Vehicles, shared all the patents on Tesla’s electric car technology, allowing anyone — including competitors — to use them without fear of litigation. Elon wrote in his post “Yesterday, there was a wall of Tesla patents in the lobby of our Palo Alto headquarters. That is no longer the case. They have been removed, in the spirit of the open source movement, for the advancement of electric vehicle technology.”2
In the public sector, terms such as open government, citizen sourcing, and wiki government are also akin to the notion of open innovation and transparency. As Hilgers and Ihl report, “a good example of this approach is the success of the Future Melbourne program, a Wiki and blog-based approach to shaping the future urban landscape of Australia’s second largest city. The program allowed citizens to directly edit and comment on the plans for the future development of the city. It attracted more than 30,000 individuals, who submitted hundreds of comments and suggestions (futuremelbourne.com.au). Basically, problems concerning design and creativity, future strategy and local culture, and even questions of management and service innovation can be broadcasted on such web-platforms.”3 The authors suggest that there are three dimensions to applying the concept of open innovation to the public sector: citizen ideation and innovation (tapping knowledge and creativity), collaborative administration (user generated new tasks and processes), and collaborative democracy (improve public participation in the policy process)….(More)”.

VoXup

Curated on Posted on by Stefaan Verhulst
Nesta: “Does your street feel safe? Would you like to change something in your neighbourhood? Is there enough for young people to do?
All basic questions, but how many local councillors have the time to put these issues to their constituents? A new web app aims to make it easier for councillors and council officers to talk to residents – and it’s all based around a series of simple questions.
Now, just a year after VoXup was created in a north London pub, Camden Council is using it to consult residents on its budget proposals.
One of VoXup’s creators, Peter Lewis, hit upon the idea after meeting an MP and being reminded of how hard it can be to get involved in decision-making….

Now VoXup is being used by Camden Council to engage with residents about its spending plans.
“They’ve got to cut a lot of money and they want to know which services people would prioritise,” Lewis explains.
“So we’ve created a custom community, and most popular topics have got about 200 votes. About 650 people have taken part at some level, and it’s only just begun. We’ve seen a lot of activity – of the people who look at the web page, almost half give an opinion on something.”

‘No need for smartphone app’
What does the future hold for VoXup? Lewis, who is working on the project full-time, says one thing the team won’t be doing is building a smartphone app.
“One of the things we thought about doing was creating a mobile app, but that’s been really unnecessary – we built VoXup as a responsive web app,” he says…. (More)”.

Helping the Poor in Education: The Power of a Simple Nudge

Curated on Posted on by Stefaan Verhulst

Susan Dynarski in The New York Times: “There are enormous inequalities in education in the United States. A child born into a poor family has only a 9 percent chance of getting a college degree, but the odds are 54 percent for a child in a high-income family. These gaps open early, with poor children less prepared than their kindergarten classmates.

How can we close these gaps?….

Yet as these debates rage, researchers have been quietly finding small, effective ways to improve education. They have identified behavioral “nudges” that prod students and their families to take small steps that can make big differences in learning. These measures are cheap, so schools or nonprofits could use them immediately.

Let’s start with college. At every step of the way, low-income students are more likely to stumble on the path to higher education. Even the summer after high school is a perilous time, with 20 percent of those who plan to attend college not actually enrolling — a phenomenon known as “summer melt.” Bureaucratic barriers, like the labyrinthine process of applying for financial aid, explain some of the drop-off.

While they were graduate students at Harvard, two young professors designed and tested a program to help students stick to their college plans. Benjamin L. Castleman, now at the University of Virginia, and Lindsay C. Page, at the University of Pittsburgh, set up a system of automatic, personalized text messages that reminded high school students about their college deadlines. The texts included links to required forms and live counselors.

The result? Students who received the texts were more likely to enroll in college: 70 percent, compared with 63 percent of those who did not get them. Seven percentage points is a big increase in this field, similar to the gains produced by scholarships that cost thousands of dollars. Yet this program cost only $7 per student.

The same researchers also tested a texting program to keep students from dropping out of college….(More)”

Why Is Democracy Performing So Poorly?

Curated on Posted on by Stefaan Verhulst

Essay by Francis Fukuyama in the Journal of Democracy: “The Journal of Democracy published its inaugural issue a bit past the midpoint of what Samuel P. Huntington labeled the “third wave” of democratization, right after the fall of the Berlin Wall and just before the breakup of the former Soviet Union. The transitions in Southern Europe and most of those in Latin America had already happened, and Eastern Europe was moving at dizzying speed away from communism, while the democratic transitions in sub-Saharan Africa and the former USSR were just getting underway. Overall, there has been remarkable worldwide progress in democratization over a period of almost 45 years, raising the number of electoral democracies from about 35 in 1970 to well over 110 in 2014.
But as Larry Diamond has pointed out, there has been a democratic recession since 2006, with a decline in aggregate Freedom House scores every year since then. The year 2014 has not been good for democracy, with two big authoritarian powers, Russia and China, on the move at either end of Eurasia. The “Arab Spring” of 2011, which raised expectations that the Arab exception to the third wave might end, has degenerated into renewed dictatorship in the case of Egypt, and into anarchy in Libya, Yemen, and also Syria, which along with Iraq has seen the emergence of a new radical Islamist movement, the Islamic State in Iraq and Syria (ISIS).
It is hard to know whether we are experiencing a momentary setback in a general movement toward greater democracy around the world, similar to a stock-market correction, or whether the events of this year signal a broader shift in world politics and the rise of serious alternatives to democracy. In either case, it is hard not to feel that the performance of democracies around the world has been deficient in recent years. This begins with the most developed and successful democracies, those of the United States and the European Union, which experienced massive economic crises in the late 2000s and seem to be mired in a period of slow growth and stagnating incomes. But a number of newer democracies, from Brazil to Turkey to India, have also been disappointing in their performance in many respects, and subject to their own protest movements.
Spontaneous democratic movements against authoritarian regimes continue to arise out of civil society, from Ukraine and Georgia to Tunisia and Egypt to Hong Kong. But few of these movements have been successful in leading to the establishment of stable, well-functioning democracies. It is worth asking why the performance of democracy around the world has been so disappointing.
In my view, a single important factor lies at the core of many democratic setbacks over the past generation. It has to do with a failure of institutionalization—the fact that state capacity in many new and existing democracies has not kept pace with popular demands for democratic accountability. It is much harder to move from a patrimonial or neopatrimonial state to a modern, impersonal one than it is to move from an authoritarian regime to one that holds regular, free, and fair elections. It is the failure to establish modern, well-governed states that has been the Achilles heel of recent democratic transitions… (More)”

Open Standards and the Digital Age

Curated on Posted on by Stefaan Verhulst

Book by Andrew L. Russell: “How did openness become a foundational value for the networks of the twenty-first century? Open Standards and the Digital Age answers this question through an interdisciplinary history of information networks that pays close attention to the politics of standardization. For much of the twentieth century, information networks such as the monopoly Bell System and the American military’s Arpanet were closed systems subject to centralized control. In the 1970s and 1980s, however, engineers in the United States and Europe experimented with design strategies to create new digital networks. In the process, they embraced discourses of “openness” to describe their ideological commitments to entrepreneurship, technological innovation, and participatory democracy. The rhetoric of openness has flourished – for example, in movements for open government, open source software, and open access publishing – but such rhetoric also obscures the ways the Internet and other “open” systems still depend heavily on hierarchical forms of control….(More).”