Digital Government: Strategy, Government Models and Technology


Text book by Bernd W. Wirtz: “Digitization, the global networking of individuals and organizations, and the transition from an industrial to an information society are key reasons for the importance of digital government. In particular, the enormous influence of the Internet as a global networking and communication system affects the performance of public services.

This textbook introduces the concept of digital government as well as digital management and provides helpful insights and strategic advice for the successful implementation and maintenance of digital government systems…(More)”.

Tales from a Robotic World: How Intelligent Machines Will Shape Our Future


Book by  Dario Floreano and Nicola Nosengo: “Tech prognosticators promised us robots—autonomous humanoids that could carry out any number of tasks. Instead, we have robot vacuum cleaners. But, as Dario Floreano and Nicola Nosengo report, advances in robotics could bring those rosy predictions closer to reality. A new generation of robots, directly inspired by the intelligence and bodies of living organisms, will be able not only to process data but to interact physically with humans and the environment. In this book, Floreano, a roboticist, and Nosengo, a science writer, bring us tales from the future of intelligent machines—from rescue drones to robot spouses—along with accounts of the cutting-edge research that could make it all possible.

These stories from the not-so-distant future show us robots that can be used for mitigating effects of climate change, providing healthcare, working with humans on the factory floor, and more. Floreano and Nosengo tell us how an application of swarm robotics could protect Venice from flooding, how drones could reduce traffic on the congested streets of mega-cities like Hong Kong, and how a “long-term relationship model” robot could supply sex, love, and companionship. After each fictional scenario, they explain the technologies that underlie it, describing advances in such areas as soft robotics, swarm robotics, aerial and mobile robotics, humanoid robots, wearable robots, and even biohybrid robots based on living cells. Robotics technology is no silver bullet for all the world’s problems—but it can help us tackle some of the most pressing challenges we face…(More)”.

Is This the Beginning of the End of the Internet?


Article by Charlie Warzel: “…occasionally, something happens that is so blatantly and obviously misguided that trying to explain it rationally makes you sound ridiculous. Such is the case with the Fifth Circuit Court of Appeals’s recent ruling in NetChoice v. Paxton. Earlier this month, the court upheld a preposterous Texas law stating that online platforms with more than 50 million monthly active users in the United States no longer have First Amendment rights regarding their editorial decisions. Put another way, the law tells big social-media companies that they can’t moderate the content on their platforms. YouTube purging terrorist-recruitment videos? Illegal. Twitter removing a violent cell of neo-Nazis harassing people with death threats? Sorry, that’s censorship, according to Andy Oldham, a judge of the United States Court of Appeals and the former general counsel to Texas Governor Greg Abbott.

A state compelling social-media companies to host all user content without restrictions isn’t merely, as the First Amendment litigation lawyer Ken White put it on Twitter, “the most angrily incoherent First Amendment decision I think I’ve ever read.” It’s also the type of ruling that threatens to blow up the architecture of the internet. To understand why requires some expertise in First Amendment law and content-moderation policy, and a grounding in what makes the internet a truly transformational technology. So I called up some legal and tech-policy experts and asked them to explain the Fifth Circuit ruling—and its consequences—to me as if I were a precocious 5-year-old with a strange interest in jurisprudence…(More)”

The Equality Machine: Harnessing Digital Technology for a Brighter, More Inclusive Future


Book by Orly Lobel: “Much has been written about the challenges tech presents to equality and democracy. But we can either criticize big data and automation or steer it to do better. Lobel makes a compelling argument that while we cannot stop technological development, we can direct its course according to our most fundamental values.
 
With provocative insights in every chapter, Lobel masterfully shows that digital technology frequently has a comparative advantage over humans in detecting discrimination, correcting historical exclusions, subverting long-standing stereotypes, and addressing the world’s thorniest problems: climate, poverty, injustice, literacy, accessibility, speech, health, and safety. 
 
Lobel’s vivid examples—from labor markets to dating markets—provide powerful evidence for how we can harness technology for good. The book’s incisive analysis and elegant storytelling will change the debate about technology and restore human agency over our values…(More)”.

The Transformations of Science


Essay by Geoff Anders: “In November of 1660, at Gresham College in London, an invisible college of learned men held their first meeting after 20 years of informal collaboration. They chose their coat of arms: the royal crown’s three lions of England set against a white backdrop. Their motto: “Nullius in verba,” or “take no one’s word for it.” Three years later, they received a charter from King Charles II and became what was and remains the world’s preeminent scientific institution: the Royal Society.

Three and a half centuries later, in July of 2021, even respected publications began to grow weary of a different, now constant refrain: “Trust the science.” It was a mantra everyone was supposed to accept, repeated again and again, ad nauseum

This new motto was the latest culmination of a series of transformations science has undergone since the founding of the Royal Society, reflecting the changing nature of science on one hand, and its expanding social role on the other. 

The present world’s preeminent system of thought now takes science as a central pillar and wields its authority to great consequence. But the story of how that came to be is, as one might expect, only barely understood…

There is no essential conflict between the state’s use of the authority of science and the health of the scientific enterprise itself. It is easy to imagine a well-funded and healthy scientific enterprise whose authority is deployed appropriately for state purposes without undermining the operation of science itself.

In practice, however, there can be a tension between state aims and scientific aims, where the state wants actionable knowledge and the imprimatur of science, often far in advance of the science getting settled. This is especially likely in response to a disruptive phenomenon that is too new for the science to have settled yet—for example, a novel pathogen with unknown transmission mechanisms and health effects.

Our recent experience of the pandemic put this tension on display, with state recommendations moving against masks, and then for masks, as the state had to make tactical decisions about a novel threat with limited information. In each case, politicians sought to adorn the recommendations with the authority of settled science; an unfortunate, if understandable, choice.

This joint partnership of science and the state is relatively new. One question worth asking is whether the development was inevitable. Science had an important flaw in its epistemic foundation, dating back to Boyle and the Royal Society—its failure to determine the proper conditions and use of scientific authority. “Nullius in verba” made some sense in 1660, before much science was settled and when the enterprise was small enough that most natural philosophers could personally observe or replicate the experiments of the others. It came to make less sense as science itself succeeded, scaled up, and acquired intellectual authority. Perhaps a better answer to the question of scientific authority would have led science to take a different course.

Turning from the past to the future, we now face the worrying prospect that the union of science and the state may have weakened science itself. Some time ago, commentators raised the specter of scientific slowdown, and more recent analysis has provided further justification for these fears. Why is science slowing? To put it simply, it may be difficult to have science be both authoritative and exploratory at the same time.

When scientists are meant to be authoritative, they’re supposed to know the answer. When they’re exploring, it’s okay if they don’t. Hence, encouraging scientists to reach authoritative conclusions prematurely may undermine their ability to explore—thereby yielding scientific slowdown. Such a dynamic may be difficult to detect, since the people who are supposed to detect it might themselves be wrapped up in a premature authoritative consensus…(More)”.

Is digital feedback useful in impact evaluations? It depends.


Article by Lois Aryee and Sara Flanagan: “Rigorous impact evaluations are essential to determining program effectiveness. Yet, they are often time-intensive and costly, and may fail to provide the rapid feedback necessary for informing real-time decision-making and course corrections along the way that maximize programmatic impact. Capturing feedback that’s both quick and valuable can be a delicate balance.

In an ongoing impact evaluation we are conducting in Ghana, a country where smoking rates among adolescent girls are increasing with alarming health implications, we have been evaluating a social marketing campaign’s effectiveness at changing girls’ behavior and reducing smoking prevalence with support from the Bill & Melinda Gates Foundation. Although we’ve been taking a traditional approach to this impact evaluation using a year-long, in-person panel survey, we were interested in using digital feedback as a means to collect more timely data on the program’s reach and impact. To do this, we explored several rapid digital feedback approaches including social media, text message, and Interactive Voice Response (IVR) surveys to determine their ability to provide quicker, more actionable insights into the girls’ awareness of, engagement with, and feelings about the campaign. 

Digital channels seemed promising given our young, urban population of interest; however, collecting feedback this way comes with considerable trade-offs. Digital feedback poses risks to both equity and quality, potentially reducing the population we’re able to reach and the value of the information we’re able to gather. The truth is that context matters, and tailored approaches are critical when collecting feedback, just as they are when designing programs. Below are three lessons to consider when adopting digital feedback mechanisms into your impact evaluation design. 

Lesson 1: A high number of mobile connections does not mean the target population has access to mobile phones. ..

Lesson 2: High literacy rates and “official” languages do not mean most people are able to read and write easily in a particular language...

Lesson 3: Gathering data on taboo topics may benefit from a personal touch. …(More)”.

When do Reminders work?


Paper by Kai Barron, Mette Trier Damgaard and Christina Gravert: “An extensive literature shows that reminders can successfully change behavior. Yet, there exists substantial unexplained heterogeneity in their effectiveness, both: (i) across studies, and (ii) across individuals within a particular study. This paper investigates when and why reminders work. We develop a theoretical model that highlights three key mechanisms through which reminders may operate. To test the predictions of the model, we run a nationwide field experiment on medical adherence with over 4000 pregnant women in South Africa and document several key results. First, we find an extremely strong baseline demand for reminders. This demand increases after exposure to reminders, suggesting that individuals learn how valuable they are for freeing up memory resources. Second, stated adherence is increased by pure reminders and reminders containing a moral suasion component, but interestingly, reminders containing health information reduce adherence in our setting. Using a structural model, we show that heterogeneity in memory costs (or, equivalently, annoyance costs) is crucial for explaining the observed behavior…(More)”.

Policy evaluation in times of crisis: key issues and the way forward


OECD Paper: “This paper provides an overview of the challenges policy evaluators faced in the context of COVID19, both due to pandemic-specific hurdles and resource constraints within governments. Then, the paper provides an overview of OECD governments evaluation practices during COVID-19, with a specific
emphasis on the actors, the aims and the methods involved. Finally, the third and final section sets out lessons for future policy evaluations in light of advances made during the period, both for evaluating crisis responses, as well as for the evaluation field in general…(More)”.

Minben 民本 as an alternative to liberal democracy


Essay by Rongxin Li: “Although theorists have proposed non-Western types of democracy, such as Asian Democracy, they have nevertheless actively marginalised these non-Western types. This is partly due to Asian Democracy’s  inextricable link with Confucian traditions – many of which people commonly assume to be anti-democratic. This worry over Confucian values does not, however, detract from the fact that scholars are deliberately ignoring non-Western types of democracy because they do not follow Western narratives. ..

Minben is a paternalistic model of democracy. It does not involve multi-party elections and, unlike in liberal democracy, disorderly public participation is not one of its priorities. Minben relies on a theory of governance that believes carefully selected elites, usually a qualified minority, can use their knowledge and the constant pursuit of virtuous conduct to deliver the common good.

Liberal democracy maintains its legitimacy through periodic and competitive elections. Minben retains its legitimacy through its ‘output’. It is results, or policy implementation, oriented. Some argue that this performance-driven democracy cannot endure because it depends on people buying into it and consistently supporting it. But we could say the same of any democratic regime. Liberal democracy’s legitimacy is not unassailable – nor is it guaranteed.

Indeed, liberal democracy and Minben have more in common than many Western theorists concede. As Yu Keping underlined, stability is paramount in Chinese Communist Party ideology. John Keane, for example, once likened government and its legitimacy to a slippery egg. The greater the social instability, which may be driven by displeasure over the performance of ruling elites, the slipperier the egg becomes for the elites in question. Both liberal democratic regimes and Minben regimes face the same problem of dealing with social turmoil. Both look to serving the people as a means to staying atop the egg…

Minben – and this may surprise certain Western theorists – does not exclude public participation and deliberation. These instruments convey public voices and concerns to the selected technocrats tasked with deciding for the people. There is representation based on consultation here. Technocrats seek to make good decisions based on full consultation and analysis of public preferences…(More)”.

Solving Social Dilemmas


Book by Roger Congleton: “… provides an explanation for the rise of prosperous commercial societies. Congleton argues that an endless series of social, economic, and political dilemmas have to be solved or ameliorated to sustain social and economic progress and suggests that the most plausible solutions involve internalized rules of conduct. Previous foundational texts suggest that institutions often emerge to address social dilemmas, but Congleton focuses on a solution that is arguably prior to formal institutions: the internalization of principles and rules of conduct that directly affect individual behavior and thereby group outcomes.

Supported by an intellectual and analytical history of the emergence of commercial societies in the West, the book uses elementary game theory to review a few dozen social, economic, and political dilemmas that need to be solved if prosperous societies are to emerge. It shows that ethical dispositions are likely to play important roles in solutions to all the problems examined-and arguably many more. Congleton does not claim that commercial networks result from ethical as opposed to unethical behavior, but that some ethical systems include rules that support the development of extended market networks, specialization, and innovation. As evidence the book traces how the increasing support of commerce in ethical theories in the seventeenth, eighteenth, and nineteenth centuries helped launch “the great acceleration” and the emergence of the first truly commercial societies….(More)”.