The Bristol Approach for Citizen Engagement in the Energy Market


Interview by Sebastian Klemm with Lorraine Hudson Anna Higueras and Lucia Errandonea:”… the Twinergy engagement framework with 5 iterative steps:

  1. Identification of the communities.
  2. Co-Design Technologies and Incentives for participating in the project.
  3. Deploy Technologies at people’s home and develop new skills within the communities.
  4. Measure Changes with a co-assessment approach.
  5. Reflect on Outcomes to improve engagement and delivery.

KWMC and Ideas for Change have worked with pilot leaders, through interviews and workshops, to understand their previous experience with engagement methods and gather knowledge about local contexts, citizens and communities who will be engaged.

The Citizen Engagement Framework includes a set of innovative tools to guide pilot leaders in planning their interventions. These tools are the EDI matrix, the persona cards, scenario cards and a pilot timeline.

  1. The EDI Matrix that aims to foster reflection in the recruitment process ensuring that everyone has equal opportunities to participate.
  2. The Persona Cards that prompt an in-depth reflection about participants background, motivations and skills.
  3. The Scenario Cards to imagine possible situations that could be experienced during the pilot program.
  4. Pilot Timeline that provides an overview of key activities to be conducted over the course of the pilot and supports planning in advance….(More)”.

Public Meetings Thwart Housing Reform Where It Is Needed Most


Interview with Katherine Levine Einstein by Jake Blumgart: “Public engagement can have downsides. Neighborhood participation in the housing permitting process makes existing political inequalities worse, limits housing supply and contributes to the affordability crisis….

In 2019, Katherine Levine Einstein and her co-authors at Boston University produced the first in-depth study of this dynamic, Neighborhood Defenders, providing a unique insight into how hyper-local democracy can produce warped land-use outcomes. Governing talked with her about the politics of delay, what kind of regulations hamper growth and when community meetings can still be an effective means of public feedback.

Governing: What could be wrong with a neighborhood meeting? Isn’t this democracy in its purest form? 

Katherine Levine Einstein: In this book, rather than look at things in their ideal form, we actually evaluated how they are working on the ground. We bring data to the question of whether neighborhood meetings are really providing community voice. One of the reasons that we think of them as this important cornerstone of American democracy is because they are supposedly providing us perspectives that are not widely heard, really amplifying the voices of neighborhood residents.

What we’re able to do in the book is to really bring home the idea that the people who are showing up are not actually representative of their broader communities and they are unrepresentative in really important ways. They’re much more likely to be opposed to new housing, and they’re demographically privileged on a number of dimensions….

What we find happens in practice is that even in less privileged places, these neighborhood meetings are actually amplifying more privileged voices. We study a variety of more disadvantaged places and what the dynamics of these meetings look like. The principles that hold in more affluent communities still play out in these less privileged places. You still hear from voices that are overwhelmingly opposed to new housing. The voices that are heard are much more likely to be homeowners, white and older…(More)”.

Befriending Trees to Lower a City’s Temperature


Peter Wilson at the New York Times: “New York, Denver, Shanghai, Ottawa and Los Angeles have all unveiled Million Tree Initiatives aimed at greatly increasing their urban forests because of the ability of trees to reduce city temperatures, absorb carbon dioxide and soak up excess rainfall.

Central Melbourne, on the other hand, lacks those cities’ financial firepower and is planning to plant a little more than 3,000 trees a year over the next decade. Yet it has gained the interest of other cities by using its extensive data to shore up the community engagement and political commitment required to sustain the decades-long work of building urban forests.

A small municipality covering just 14.5 square miles in the center of the greater Melbourne metropolitan area — which sprawls for 3,860 square miles and houses 5.2 million people in 31 municipalities — the city of Melbourne introduced its online map in 2013.

Called the Urban Forest Visual, the map displayed each of the 80,000 trees in its parks and streets, and showed each tree’s age, species and health. It also gave each tree its own email address so that people could help to monitor them and alert council workers to any specific problems.

That is when the magic happened.

City officials were surprised to see the trees receiving thousands of love letters. They ranged from jaunty greetings — “good luck with the photosynthesis” — to love poems and emotional tributes about how much joy the trees brought to people’s lives….(More)”.

“Medical Matchmaking” provides personalized insights


Matthew Hempstead at Springwise: “Humanity is a collection of unique individuals who represent a complex mixture of medical realities. Yet traditional medicine is based on a ‘law of averages’ – treating patients based on generalisations about the population as a whole. This law of averages can be misleading, and in a world where the average American spends 52 hours looking for health information online each year, generalisations create misunderstandings. Information provided by ‘Dr. Google’ or Facebook is inadequate and doesn’t account for the specific characteristics of each individual.

Israeli startup Alike has come up with a novel multidisciplinary solution to this problem – using health data and machine learning to match people who are alike on a holistic level. The AI’s matchmaking takes into account considerations such as co-morbidities, lifestyle factors, age, and gender.

Patients are then put into contact with an anonymised community of ‘Alikes’ – people who share their exact clinical journey, lifestyle, and interests. Members of this community can share or receive relevant and personalised insights that help them to better manage their conditions.

The new technology is possible due to regulatory changes that make it possible for everyone to gain instant electronic access to their personal health records. The app allows users to automatically create a health profile through a direct connection with their health provider.

Given the sensitive nature of medical information, Alike has put in place stringent privacy controls. The data shared on the app is completely de-identified, which means all personal identifiers are removed. Every user is verified by their healthcare provider, and further measures including data encryption and data fuzzing are employed. This means that patients can benefit from the insights of other patients while maintaining their privacy…(More)”.

User-Centric Services Repository


Repository by UserCentriCities: “…Including world-class innovative services such as Rotterdam’s Digitale Balie, a digital counter for public-service delivery through video calling; Madrid’s Madrid Te Acompaña, a mobile application for the elderly to find accompanying volunteers; Tallinn’s AvaLinn mobile application where citizens give feedback on city development plans; Milano Partecipa, Milan’s citizen participation platform, the User-Centric Services Repository will serve as a place for inspiration, knowledge-exchange and for highlighting genuinely user-centric digital services in Europe….(More)”.

Can Ukraine’s Experiments in Local Democracy Survive the Invasion?


Joe Mathews at Zocolo: “As I write this, Russian troops reportedly are moving north through the Odesa oblast, or region, toward the river Kodyma, along which sits a town called Balta.

This is not new territory for Balta, which like much of Ukraine has been contested over centuries of wars. But in recent years, Balta has actually broken a lot of new ground, at least when it comes to the practice of citizen-centered democracy. In 2016, Balta adopted participatory budgeting, an innovative process—originated in Brazil—in which citizens rather than officials determine their local budget. Balta also gave its young people their own governing council and a decision-making process to influence local policies.

Democracy, in its essence, is everyday people governing themselves. Such self-government happens most often at the local level, which is why countries tend to get more democratic when they decentralize.

Since the 2014 Maidan revolution, Ukraine has been among the more rapidly decentralizing, and democratizing, countries on Earth….

In a politically divided Ukraine, this devolution of local power had support across the spectrum, for a couple reasons.

The first was positive and driven by economics. Putting more money and power in localities was seen as the best bet for addressing poverty and inequality, and developing Ukraine in a balanced way that would make it a better fit with the rest of Europe, which has strong local governments. Since the 2014 Maidan revolution, Ukraine has been among the more rapidly decentralizing, and democratizing, countries on Earth.

The second reason, however, was defensive: the threat of separatism. In a country the size of Texas, greater local control was seen as the best way to placate localities and regions that might think of leaving—especially Donetsk and Luhansk, two Russian-speaking Ukrainian oblasts where Russia would make incursions (and which Putin would declare “independent” as a pretext for his new invasion).

“The path of decentralization was an asymmetrical response to the aggressor,” said Andriy Parubiy, a former speaker of Ukraine’s parliament, in 2017. “The process of the formation of capable communities was a kind of sewing of the Ukrainian space.”

Many of these newly empowered Ukrainian local governments have seized the opportunity, and not just for economic development. Municipalities have embraced political reforms—adopting ethics codes, making their records and decision-making transparent, establishing citizen-directed processes like participatory budgeting, and adding new guarantees for representation and participation of women, men, and underrepresented groups in local politics.

Just this past December, two Ukrainian cities, Khmelnytskyi and Vinnytsia, finished first and third, respectively, in a global contest for innovation in government transparency. Mariupol, a city in the southeast reportedly under siege by the Russian military, has won international praise for its model of sharing governance power with local organizations….(More)”.

A participatory approach for empowering community engagement in data governance: The Monash Net Zero Precinct


Paper by Darren Sharp et al: “Data governance is an emerging field of study concerned with how a range of actors can successfully manage data assets according to rules of engagement, decision rights, and accountabilities. Urban studies scholarship has continued to demonstrate and criticize lack of community engagement in smart city development and urban data governance projects, including in local sustainability initiatives. However, few move beyond critique to unpack in more detail what community engagement should look like. To overcome this gap, we develop and test a participatory methodology to identify approaches to empowering community engagement in data governance in the context of the Monash Net Zero Precinct in Melbourne, Australia. Our approach uses design for social innovation to enable a small group of “precinct citizens” to co-design prototypes and multicriteria mapping as a participatory appraisal method to open up and reveal a diversity of perspectives and uncertainties on data governance approaches. The findings reveal the importance of creating deliberative spaces for pluralising community engagement in data governance that consider the diverse values and interests of precinct citizens. This research points toward new ways to conceptualize and design enabling processes of community engagement in data governance and reflects on implementation strategies attuned to the politics of participation to support the embedding of these innovations within specific socio-institutional contexts….(More)”.

Engaging Citizens in Policy Making


Open Access book edited by Tiina Randma-Liiv and Veiko Lember: “Public administrations play a key role in the development of e-participation (Medaglia, 2012, p. 351), whether they are responsible for organizing and managing top-down online opportunities and other communication channels with which citizens can engage in the political arena or they partner up with bottom-up e-participation initiatives (Gil-Garcia, 2012; Welch and Feeney, 2014).

Following the knowledge gaps outlined above, this book will therefore focus on the ‘supply side’ of e-participation research (Krishnan et al., 2012). More specifically, the book will shed light on the national-, organizational- and individual-level context surrounding various e-participation initiatives. The demand side will be covered to some extent from the politico-administrative perspective in order to gauge how these issues are contextualized and dealt with by governments. While focusing on the ‘non-technical’ part of e-participation, this book does not limit itself to single-country case studies but intends to compare various administrative characteristics where e-participation initiatives are operating.

Furthermore, this book tries to avoid the normative trap usually associated with the theory and practice of participatory policy making. This means that it is not necessarily assumed that participation could or should be a feasible alternative to more hierarchical policy making or that more participation automatically equals more democracy or better policy or that the use of digital technology automatically leads to more meaningful participation. The normative bias present in e-participation research is a methodological challenge that must be acknowledged….(More)”.

Turning the Principle of Participation into Practice: Empowering Parents to Engage on Data and Tech


Guest Blog by Elizabeth Laird at Responsible Data for Children: “Two years into the pandemic, questions about parental rights in school have taken center stage in public debates, particularly in school board meetings and state houses across the United States. Not surprisingly, this extends to the use of data and technology in schools.

CDT recently released research that found that parental concerns around student privacy and security protection have risen since the spring, growing from 60% in February 2021 to 69% in July 2021. Far from being ambivalent, we also found that parents and students expressed eagerness to play a role in decisions about technology and data but indicate these desires are going unmet. Most parents and students want to be consulted but few have been asked for input: 93% of surveyed parents feel that schools should engage them regarding how student data is collected and used, but only 44% say their school has asked for their input on these issues.

While much of this debate has focused on the United States and similar countries, these issues have global resonance as all families have a stake in how their children are educated. Engaging students and families has always been an important component of primary and secondary education, from involving parents in their children’s individual experiences to systemic decision-making; however, there is significant room for improvement, especially as it relates to the use of education data and technology. Done well, community engagement (aligned with the Participatory principle in the Responsible Data for Children (RD4C) initiative) is a two-way, mutually beneficial partnership between public agencies and community members in which questions and concerns are identified, discussed, and decided jointly. It benefits public agencies by building trust, helping them achieve their mission, and minimizing risks, including community pushback. It helps communities by assisting agencies to better meet community needs and increasing transparency and accountability.

To assist education practitioners in improving their community engagement efforts, CDT recently released guidance that focuses on four important steps…(More)”.

We need to build a deliberative democracy


Article by Neera Chandhoke: “There was a time when elections in India were described as ‘the carnival of democracy’. Today, they are a theatre of war. And war has no rules. In the Mahabharata, law-giver Krishna advises deceit: recollect the killing of Karna, the tragic hero who epitomised courage, valour, honour, generosity and loyalty. Analogously, in the current elections to five Assemblies, every rule protecting human dignity has been violated. Wild allegations are thrown around, history is distorted, people are divided, the hijab becomes a core issue, poverty and unemployment are non-issues and politicians strike Faustian bargains. Political languages are turned upside down, and we no longer know who stands for what, or whether they stand for anything at all.

The unnecessary hype over elections is odd. In parliamentary democracies, elections come and go, politicians appear and disappear, and life goes on. In India, elections are a matter of life and death. Television channels carry no other news. Ministers of the Central government focus their attention on state and even panchayat elections, and pay scant attention to what they should be doing: governing the country, providing jobs, ensuring wellbeing, moderating political excesses.

Considering that every year some or the other state goes into the election mode, we are fated to live amidst this hysteria and this name-calling, this empty symbolism and even emptier rhetoric…(More)”.