How crowdsourcing could help simplify America’s tax code


 in Fortune: “By soliciting ideas from large groups, the U.S. can come up with the right policies to reform the nation’s tax code — similar to the way complex computer systems are managed around the world….

Addressing complexity in the tax code requires analogizing to other complex systems and drawing on the research that demonstrates how to manage that complexity. Indeed, there is a well-developed literature on how to manage complex systems that can provide the foundation for simplifying the tax code. In particular, we know a lot about how to manage the evolution of software codes. This analogy yields two primary lessons.

First, “over the wall” engineering is highly problematic and “concurrent” engineering is preferred. Throwing completed ideas “over the wall” to the next part of the production process limits learning and engenders complexity relative to a concurrent and iterative production process. Currently, policy ideas are often developed without a clear vision of the associated language and with even less attention to the perspective of administrators. As with software, this yields bulky and contradictory language that could be avoided if the practice of policy formulation and drafting were a collaborative activity with the administrative agency in charge of enforcement. While the 1998 IRS Reform Act calls for such an approach, the reality does not live up to the law’s aspiration.

Second, and more radically, we should embark on an effort to crowd source the code. Much as the development of software capitalizes on a distributed talent pool, our legislative and regulatory processes on taxes could be opened up radically during comment and drafting.

Currently, the code is managed much as it was 50 years ago – in a fundamentally closed manner. Laws and regulations are drafted by small groups in a non-transparent way that pays little attention to the overall architecture of the tax system. As a consequence, vested interests can influence the management of complexity toward their advantage and complexity grows by ignoring interrelationships.

Research shows that effective management of complex codes – be it Linux or the tax code – requires three things. First, the code must be mapped so that the interrelationships, technically and conceptually, of different parts of the code and associated regulations and rulings become manifest. Second, this mapping enables modularization whereby the code is reorganized into pieces that reflect these relationships. Finally, this modularization provides the foundation for opening up the code to experts throughout society – so-called crowdsourcing – who contribute suggestions for rationalization and simplification.

By mapping, modularizing and opening the code and associated regulations, we could draw upon widespread expertise, provide transparency on a critical process, address the imbalance in resources between the taxing authority and sophisticated taxpayers and begin the process of simplifying the code and its administrative guidance. In the limit, one could imagine a detailed mapping of the tax code and associated regulations hosted by the IRS much as software code is mapped. This mapping would then serve as a guide to reorganizing laws and regulations over time. While decision making rights would remain with Congress and the IRS, opinions on policies would then be solicited widely and the drafting of laws and regulations could be aided by experts around the country through an open platform.

The commentary and drafting process that is so critical to policy formulation and administration would be completely open in real time. …(More)”

How Crowdsourcing And Machine Learning Will Change The Way We Design Cities


Shaunacy Ferro at FastCompany: “In 2011, researchers at the MIT Media Lab debuted Place Pulse, a website that served as a kind of “hot or not” for cities. Given two Google Street View images culled from a select few cities including New York City and Boston, the site asked users to click on the one that seemed safer, more affluent, or more unique. The result was an empirical way to measure urban aesthetics.

Now, that data is being used to predict what parts of cities feel the safest. StreetScore, a collaboration between the MIT Media Lab’s Macro Connections and Camera Culture groups, uses an algorithm to create a super high-resolution map of urban perceptions. The algorithmically generated data could one day be used to research the connection between urban perception and crime, as well as informing urban design decisions.

The algorithm, created by Nikhil Naik, a Ph.D. student in the Camera Culture lab, breaks an image down into its composite features—such as building texture, colors, and shapes. Based on how Place Pulse volunteers rated similar features, the algorithm assigns the streetscape a perceived safety score between 1 and 10. These scores are visualized as geographic points on a map, designed by MIT rising sophomore Jade Philipoom. Each image available from Google Maps in the two cities are represented by a colored dot: red for the locations that the algorithm tags as unsafe, and dark green for those that appear safest. The site, now limited to New York and Boston, will be expanded to feature Chicago and Detroit later this month, and eventually, with data collected from a new version of Place Pulse, will feature dozens of cities around the world….(More)”

A Process Model for Crowdsourcing Design: A Case Study in Citizen Science


Chapter by Kazjon Grace et al in Design Computing and Cognition ’14: “Crowdsourcing design has been applied in various areas of graphic design, software design, and product design. This paper draws on those experiences and research in diversity, creativity and motivation to present a process model for crowdsourcing experience design. Crowdsourcing experience design for volunteer online communities serves two purposes: to increase the motivation of participants by making them stakeholders in the success of the project, and to increase the creativity of the design by increasing the diversity of expertise beyond experts in experience design. Our process model for crowdsourcing design extends the meta-design architecture, where for online communities is designed to be iteratively re-designed by its users. We describe how our model has been deployed and adapted to a citizen science project where nature preserve visitors can participate in the design of a system called NatureNet. The major contribution of this paper is a model for crowdsourcing experience design and a case study of how we have deployed it for the design and development of NatureNet….(More)”

 

New Interactive Citizen-Generated Data Platform


DataShift: “Following a study to better understand the number, type and scale of citizen-generated data initiatives across the world, the DataShift has visualised the resulting data to create an interactive online platform. Users are presented with a definition of a citizen-generated data initiative before being invited to browse the multiple initiatives according to the various themes that they address….(More)”

21st-Century Public Servants: Using Prizes and Challenges to Spur Innovation


Jenn Gustetic at the Open Government Initiative Blog: “Thousands of Federal employees across the government are using a variety of modern tools and techniques to deliver services more effectively and efficiently, and to solve problems that relate to the missions of their Agencies. These 21st-century public servants are accomplishing meaningful results by applying new tools and techniques to their programs and projects, such as prizes and challenges, citizen science and crowdsourcing, open data, and human-centered design.

Prizes and challenges have been a particularly popular tool at Federal agencies. With 397 prizes and challenges posted on challenge.gov since September 2010, there are hundreds of examples of the many different ways these tools can be designed for a variety of goals. For example:

  • NASA’s Mars Balance Mass Challenge: When NASA’s Curiosity rover pummeled through the Martian atmosphere and came to rest on the surface of Mars in 2012, about 300 kilograms of solid tungsten mass had to be jettisoned to ensure the spacecraft was in a safe orientation for landing. In an effort to seek creative concepts for small science and technology payloads that could potentially replace a portion of such jettisoned mass on future missions, NASA released the Mars Balance Mass Challenge. In only two months, over 200 concepts were submitted by over 2,100 individuals from 43 different countries for NASA to review. Proposed concepts ranged from small drones and 3D printers to radiation detectors and pre-positioning supplies for future human missions to the planet’s surface. NASA awarded the $20,000 prize to Ted Ground of Rising Star, Texas for his idea to use the jettisoned payload to investigate the Mars atmosphere in a way similar to how NASA uses sounding rockets to study Earth’s atmosphere. This was the first time Ted worked with NASA, and NASA was impressed by the novelty and elegance of his proposal: a proposal that NASA likely would not have received through a traditional contract or grant because individuals, as opposed to organizations, are generally not eligible to participate in those types of competitions.
  • National Institutes of Health (NIH) Breast Cancer Startup Challenge (BCSC): The primary goals of the BCSC were to accelerate the process of bringing emerging breast cancer technologies to market, and to stimulate the creation of start-up businesses around nine federally conceived and owned inventions, and one invention from an Avon Foundation for Women portfolio grantee.  While NIH has the capacity to enable collaborative research or to license technology to existing businesses, many technologies are at an early stage and are ideally suited for licensing by startup companies to further develop them into commercial products. This challenge established 11 new startups that have the potential to create new jobs and help promising NIH cancer inventions support the fight against breast cancer. The BCSC turned the traditional business plan competition model on its head to create a new channel to license inventions by crowdsourcing talent to create new startups.

These two examples of challenges are very different, in terms of their purpose and the process used to design and implement them. The success they have demonstrated shouldn’t be taken for granted. It takes access to resources (both information and people), mentoring, and practical experience to both understand how to identify opportunities for innovation tools, like prizes and challenges, to use them to achieve a desired outcome….

Last month, the Challenge.gov program at the General Services Administration (GSA), the Office of Personnel Management (OPM)’s Innovation Lab, the White House Office of Science and Technology Policy (OSTP), and a core team of Federal leaders in the prize-practitioner community began collaborating with the Federal Community of Practice for Challenges and Prizes to develop the other half of the open innovation toolkit, the prizes and challenges toolkit. In developing this toolkit, OSTP and GSA are thinking not only about the information and process resources that would be helpful to empower 21st-century public servants using these tools, but also how we help connect these people to one another to add another meaningful layer to the learning environment…..

Creating an inventory of skills and knowledge across the 600-person (and growing!) Federal community of practice in prizes and challenges will likely be an important resource in support of a useful toolkit. Prize design and implementation can involve tricky questions, such as:

  • Do I have the authority to conduct a prize or challenge?
  • How should I approach problem definition and prize design?
  • Can agencies own solutions that come out of challenges?
  • How should I engage the public in developing a prize concept or rules?
  • What types of incentives work best to motivate participation in challenges?
  • What legal requirements apply to my prize competition?
  • Can non-Federal employees be included as judges for my prizes?
  • How objective do the judging criteria need to be?
  • Can I partner to conduct a challenge? What’s the right agreement to use in a partnership?
  • Who can win prize money and who is eligible to compete? …(More)

Citizen Science for Citizen Access to Law


Paper by Michael Curtotti, Wayne Weibel, Eric McCreath, Nicolas Ceynowa, Sara Frug, and Tom R Bruce: “This paper sits at the intersection of citizen access to law, legal informatics and plain language. The paper reports the results of a joint project of the Cornell University Legal Information Institute and the Australian National University which collected thousands of crowdsourced assessments of the readability of law through the Cornell LII site. The aim of the project is to enhance accuracy in the prediction of the readability of legal sentences. The study requested readers on legislative pages of the LII site to rate passages from the United States Code and the Code of Federal Regulations and other texts for readability and other characteristics. The research provides insight into who uses legal rules and how they do so. The study enables conclusions to be drawn as to the current readability of law and spread of readability among legal rules. The research is intended to enable the creation of a dataset of legal rules labelled by human judges as to readability. Such a dataset, in combination with machine learning, will assist in identifying factors in legal language which impede readability and access for citizens. As far as we are aware, this research is the largest ever study of readability and usability of legal language and the first research which has applied crowdsourcing to such an investigation. The research is an example of the possibilities open for enhancing access to law through engagement of end users in the online legal publishing environment for enhancement of legal accessibility and through collaboration between legal publishers and researchers….(More)”

Crowdsourcing Pedestrian and Cyclist Activity Data


Paper by Amy Smith: “This paper considers how crowdsourcing applications and crowdsourced data are currently being applied, as well as potential new uses for active transportation research and planning efforts of various types. The objectives of this white paper are to review crowdsourced bicycle and pedestrian data resources and crowdsourcing tools; discuss potential planning implementations of crowdsourced data for a variety of bicycle and pedestrian project types; and provide examples of how crowdsourcing is currently being used by the planning community. Due to software application turnover, many of the examples provided describe tools that may no longer be in use, have evolved significantly, or have been/will eventually be depreciated with the advance of new technologies. This paper is not intended to be a comprehensive outline of crowdsourcing applications in the transportation planning profession or a dictionary of crowdsourcing system types, but rather a resource for those interested in using crowdsourcing systems in active transportation planning and research. (Full Paper)”

Does Crowdsourcing Legislation Increase Political Legitimacy? The Case of Avoin Ministeriö in Finland


Paper by Henrik Serup Christensen, Maija Karjalainen and Laura Nurminen: “Crowdsourcing legislation gives ordinary citizens, rather than political and bureaucratic elites, the chance to cooperate to come up with innovative new policies. By increasing popular involvement, representative democracies hope to restock dwindling reserves of political legitimacy. However, it is still not clear how involvement in legislative decision making affects the attitudes of the participants. It is therefore of central concern to establish whether crowdsourcing can actually help restore political legitimacy by creating more positive attitudes toward the political system. This article contributes to this research agenda by examining the developments in attitudes among the users on the Finnish website Avoin Ministeriö (“Open Ministry”) which orchestrates crowdsourcing of legislation by providing online tools for deliberating ideas for citizens’ initiatives. The developments in attitudes are investigated with a two-stage survey of 421 respondents who answered questions concerning political and social attitudes, as well as political activities performed. The results suggest that while crowdsourcing legislation has so far not affected political legitimacy in a positive manner, it has the potential to do so….(More)”

Knight Cities Challenge Winners


Carol Coletta at Knight Foundation: “32 civic innovators receive $5 million in funding in first Knight Cities Challenge…

Several themes emerged among the winning applications, which all sought to accelerate talent, opportunity or engagement—the three primary drivers of city success—in some way. “Bringing life back to public and vacant space” was the theme of our largest category of winners, representing almost a third of the group. The second largest category was “changing the stories people tell about their cities” with almost 20 percent. Three more themes each represented 13 percent of the winning ideas: “reimagining the civic commons,” “retaining talent” and “promoting civic engagement.” A full list of the winners appears below…. (More)”

New York Police to Use Social Media to Connect With Residents


Benjamin Mueller And Jeffrey E. Singer at the New York Times: “The New York Police Department has faced its share of pushback on social media, most memorably when it solicited photos of police interactions on Twitter under the hashtag #myNYPD. Images of aggression by officers upended that campaign.

Now, the department is seeking to turn New Yorkers’ penchant for online complaints to its gain by crowdsourcing their concerns. It has even consulted another sector troubled by social media gripes — the airline industry — to become more responsive to problems voiced online.

“They’re very good at managing customer complaints,” said Zachary Tumin, deputy commissioner for strategic initiatives and leader of the department’s social media efforts, who visited Delta Air Lines’ Atlanta headquarters this month. “That’s an area we need to explore.”

The department’s fleet of commanding officers has found its footing on Twitter in recent months, using the site to herald arrests, announce transportation delays and spread information about suspects. Now, the officers are planning to use that online visibility to draw ground-level information on crimes and conditions, a potential boost to a department seeking to align its “broken windows” crime-fighting objectives with local communities’ needs….

In a pilot program starting next month in the 109th Precinct in Queens, police officials will use a platform called IdeaScale to solicit tips and concerns from residents. The platform, which some government agencies have used internally as a brainstorming tool, promotes the posts that other users agree deserve attention.

In that way, officials argue, the police will be able to look beyond departmentwide priorities and focus on concerns that resonate in smaller communities….(More)”