A Comparative Study of Citizen Crowdsourcing Platforms and the Use of Natural Language Processing (NLP) for Effective Participatory Democracy


Paper by Carina Antonia Hallin: ‘The use of crowdsourcing platforms to harness citizen insights for policymaking has gained increasing importance in regional and national policy planning. Participatory democracy using crowdsourcing platforms includes various initiatives, such as generating ideas for new law reforms (Aitamurto and Landemore 2015], economic development, and solving challenges related to how to create inclusive social actions and interventions for better, healthier, and more prosperous local communities (Bentley and Pugalis, 2014). Such case observations, coupled with the increasing prevalence of internet-based communication, point to the real benefits of implementing participatory democracies on a mass scale in which citizens are invited to contribute their ideas, opinions, and deliberations (Salganik and Levy 2015). By adopting collective intelligence platforms, public authorities can harness local knowledge from citizens to find the right ‘policy mix’ and collaborate with citizens and relevant actors in the policymaking processes. This comparative study aims to validate the adoption of collective intelligence and artificial intelligence/natural language processing (NLP) on crowdsourcing platforms for effective participatory democracy and policymaking in local governments. The study compares 15 citizen crowdsourcing platforms, including Natural language Processing (NLP), for policymaking across Europe and the United States. The study offers a framework for working with citizen crowdsourcing platforms and exploring the usefulness of NLP on the platforms for effective participatory democracy…(More)”.

Open Secrets: Ukraine and the Next Intelligence Revolution


Article by Amy Zegart: “Russia’s invasion of Ukraine has been a watershed moment for the world of intelligence. For weeks before the shelling began, Washington publicly released a relentless stream of remarkably detailed findings about everything from Russian troop movements to false-flag attacks the Kremlin would use to justify the invasion. 

This disclosure strategy was new: spy agencies are accustomed to concealing intelligence, not revealing it. But it was very effective. By getting the truth out before Russian lies took hold, the United States was able to rally allies and quickly coordinate hard-hitting sanctions. Intelligence disclosures set Russian President Vladimir Putin on his back foot, wondering who and what in his government had been penetrated so deeply by U.S. agencies, and made it more difficult for other countries to hide behind Putin’s lies and side with Russia.

The disclosures were just the beginning. The war has ushered in a new era of intelligence sharing between Ukraine, the United States, and other allies and partners, which has helped counter false Russian narratives, defend digital systems from cyberattacks, and assisted Ukrainian forces in striking Russian targets on the battlefield. And it has brought to light a profound new reality: intelligence isn’t just for government spy agencies anymore…

The explosion of open-source information online, commercial satellite capabilities, and the rise of AI are enabling all sorts of individuals and private organizations to collect, analyze, and disseminate intelligence.

In the past several years, for instance, the amateur investigators of Bellingcat—a volunteer organization that describes itself as “an intelligence agency for the people”—have made all kinds of discoveries. Bellingcat identified the Russian hit team that tried to assassinate former Russian spy officer Sergei Skripal in the United Kingdom and located supporters of the Islamic State (also known as ISIS) in Europe. It also proved that Russians were behind the shootdown of Malaysia Airlines flight 17 over Ukraine. 

Bellingcat is not the only civilian intelligence initiative. When the Iranian government claimed in 2020 that a small fire had broken out in an industrial shed, two U.S. researchers working independently and using nothing more than their computers and the Internet proved within hours that Tehran was lying….(More)”.

The Strength of Knowledge Ties


Paper by Luca Maria Aiello: “Social relationships are probably the most important things we have in our life. They help us to get new jobslive longer, and be happier. At the scale of cities, networks of diverse social connections determine the economic prospects of a population. The strength of social ties is believed one of the key factors that regulate these outcomes. According to Granovetter’s classic theory about tie strength, information flows through social ties of two strengths: weak ties that are used infrequently but bridge distant groups that tend to posses diverse knowledge; and strong ties, that are used frequently, knit communities together, and provide dependable sources of support.

For decades, tie strength has been quantified using the frequency of interaction. Yet, frequency does not reflect Granovetter’s initial conception of strength, which in his view is a multidimensional concept, such as the “combination of the amount of time, the emotional intensity, intimacy, and services which characterize the tie.” Frequency of interaction is traditionally used as a proxy for more complex social processes mostly because it is relatively easy to measure (e.g., the number of calls in phone records). But what if we had a way to measure these social processes directly?

We used advanced techniques in Natural Language Processing (NLP) to quantify whether the text of a message conveys knowledge (whether the message provides information about a specific domain) or support (expressions of emotional or practical help), and applied it to a large conversation network from Reddit composed by 630K users resident in the United States, linked by 12.8M ties. Our hypothesis was that the resulting knowledge and support networks would fare better in predicting social outcomes than a traditional social network weighted by interaction frequency. In particular, borrowing a classic experimental setup, we tested whether the diversity of social connections of Reddit users resident in a specific US state would correlate with the economic opportunities in that state (estimated with GDP per capita)…(More)”.

The Protection and Promotion of Civic Space


OECD Report: “The past decade has seen increasing international recognition of civic space as a cornerstone of functioning democracies, alongside efforts to promote and protect it. Countries that foster civic space are better placed to reap the many benefits of higher levels of citizen engagement, strengthened transparency and accountability, and empowered citizens and civil society. In the longer term, a vibrant civic space can help to improve government effectiveness and responsiveness, contribute to more citizen-centred policies, and boost social cohesion. This first OECD comparative report on civic space offers a baseline of data from 33 OECD Members and 19 non-Members and a nuanced overview of the different dimensions of civic space, with a focus on civic freedoms, media freedoms, civic space in the digital age, and the enabling environment for civil society. It provides an exhaustive review of legal frameworks, policies, strategies, and institutional arrangements, in addition to implementation gaps, trends and good practices. The analysis is complemented by a review of international standards and guidance, in addition to data and analysis from civil society and other stakeholders…(More)”.

What Should We Do? A Theory of Civic Life


Book by Peter Levine: “People who want to improve the world must ask the fundamental civic question: “What should we do?” Although the specific issues and challenges people face are enormously diverse, they often encounter problems of collective action (how to get many individuals to act in concert), of discourse (how to talk and think productively about contentious matters), and of exclusion. To get things done, they must form or join and sustain functional groups, and through them, develop skills and virtues that help them to be effective and responsible civic actors.

In What Should We Do?, Peter Levine, one of America’s leading scholars and practitioners of civic engagement, identifies the general challenges that confront people who ask the citizens’ question and explores solutions. Ultimately, his goal is to provide a unified theoretical foundation for effective civic engagement and citizen action. Levine draws from three rich traditions: research on collective action by Elinor Ostrom and her colleagues, work on deliberation and discourse by Jürgen Habermas, and the nonviolent social movements led by Gandhi and Martin Luther King, Jr. Using real-world examples, he develops a theory of citizen action that can effectively wrestle with these problems so that they don’t destabilize movements.

A broad theory of civic life, What Should We Do? turns from the question of what makes a society just to the question of how to relate to our fellow human beings in a context of injustice. And it offers pragmatic guidance for people who seek to improve the world…(More)”.

Is bigger better? A study of the effect of group size on collective intelligence in online groups


Paper by Nada Hashmi, G. Shankaranarayanan and Thomas W. Malone: “What is the optimal size for online groups that use electronic communication and collaboration tools? Previous research typically suggested optimal group sizes of about 5 to 7 members, but this research predominantly examined in-person groups. Here we investigate online groups whose members communicate with each other using two electronic collaboration tools: text chat and shared editing. Unlike previous research that studied groups performing a single task, here we measure group performance using a test of collective intelligence (CI) that includes a combination of tasks specifically chosen to predict performance on a wide range of other tasks [72]. Our findings suggest that there is a curvilinear relationship between group size and performance and that the optimal group size in online groups is between 25 and 35. This, in turn, suggests that online groups may now allow more people to be productively involved in group decision-making than was possible with in-person groups in the past…(More)”.

All Eyes on Them: A Field Experiment on Citizen Oversight and Electoral Integrity


Paper by Natalia Garbiras-Díaz and Mateo Montenegro: “Can information and communication technologies help citizens monitor their elections? We analyze a large-scale field experiment designed to answer this question in Colombia. We leveraged Facebook advertisements sent to over 4 million potential voters to encourage citizen reporting of electoral irregularities. We also cross-randomized whether candidates were informed about the campaign in a subset of municipalities. Total reports, and evidence-backed ones, experienced a large increase. Across a wide array of measures, electoral irregularities decreased. Finally, the reporting campaign reduced the vote share of candidates dependent on irregularities. This light-touch intervention is more cost-effective than monitoring efforts traditionally used by policymakers…(More)”.

Virtual Public Involvement: Lessons from the COVID-19 Pandemic


Report by the National Academies: “During the COVID-19 pandemic, transportation agencies’ most used public-engagement tools were virtual public meetings, social media, dedicated project websites or webpages, email blasts, and electronic surveys. As the pandemic subsides, virtual and hybrid models continue to provide opportunities and challenges.

The TRB National Cooperative Highway Research Program’s NCHRP Web-Only Document 349: Virtual Public Involvement: Lessons from the COVID-19 Pandemic discusses gaps that need to be addressed so that transportation agencies can better use virtual tools and techniques to facilitate two-way communication with the public…(More)”.

The Risks of Empowering “Citizen Data Scientists”


Article by Reid Blackman and Tamara Sipes: “New tools are enabling organizations to invite and leverage non-data scientists — say, domain data experts, team members very familiar with the business processes, or heads of various business units — to propel their AI efforts. There are advantages to empowering these internal “citizen data scientists,” but also risks. Organizations considering implementing these tools should take five steps: 1) provide ongoing education, 2) provide visibility into similar use cases throughout the organization, 3) create an expert mentor program, 4) have all projects verified by AI experts, and 5) provide resources for inspiration outside your organization…(More)”.

The Power of Partnership in Open Government


Book by by Suzanne J. Piotrowski, Daniel Berliner and Alex Ingrams: “At the 2011 meeting of the UN General Assembly, the governments of eight nations—Brazil, Indonesia, Mexico, Norway, Philippines, South Africa, the United Kingdom, and the United States—launched the Open Government Partnership, a multilateral initiative aimed at promoting transparency, empowering citizens, fighting corruption, and harnessing new technologies to strengthen governance. At the time, many were concerned that the Open Government Partnership would end up toothless, offering only lip service to vague ideals and misguided cyber-optimism. The Power of Partnership in Open Government offers a close look, and a surprising affirmation, of the Open Government Partnership as an example of a successful transnational multistakeholder initiative that has indeed impacted policy and helped to produce progressive reform.

By 2019 the Open Government Partnership had grown to 78 member countries and 20 subnational governments. Through a variety of methods—document analysis, interviews, process tracing, and quantitative analysis of secondary data—Suzanne J. Piotrowski, Daniel Berliner, and Alex Ingrams chart the Open Government Partnership’s effectiveness and evaluate what this reveals about the potential of international reform initiatives in general. Their work calls upon scholars and policymakers to reconsider the role of international institutions and, in doing so, to differentiate between direct and indirect pathways to transnational impact on domestic policy. The more nuanced and complex processes of the indirect pathway, they suggest, have considerable but often overlooked potential to shape policy norms and models, alter resources and opportunities, and forge new linkages and coalitions—in short, to drive the substantial changes that inspire initiatives like the Open Government Partnership…(More)”.