CDOs in the Public Sector

Curated on Posted on by Stefaan Verhulst

Book by Christian Schachtner: “This book explores the need for innovative approaches to administrative digitization, leveraging technologies such as AI, blockchain, and smart processes to meet citizens’ expectations, with a particular focus on the role of Chief Digital Officers (CDOs) in driving successful digital transformations within public institutions. 

Administrative digitization requires fresh inputs to match the leaps seen in the industry sector, utilizing technologies like AI-driven automation, blockchain transactions, and security tools. Smart process solutions are seen as transformative in upholding service standards aligned with citizens’ state expectations. Unlike commercial companies, collaboration offers those overseeing public sector digitization enhanced scaling opportunities by drawing from experiences in other regions and metropolises, directly applicable and reusable.

In the public realm, digital strategies mirror legal and social conditions, necessitating adjustments and adaptation options for Chief Digital Officers as they lead digital transformation. Methodological focal points in task structure redesign, process optimization, and motivating actors yield diverse action areas for the CDO’s new role in public institutions. This book explores the instruments, strategies, and attitudes necessary to successfully implement transformative initiatives in organizations, emphasizing proven concepts with practical applicability, enabling readers to derive their own interaction options as digital guidance leaders. The book is a concise introduction to the specific requirements for visionary designers driving dynamic changes in user-centric public services….(More)”.

Next Generation Evidence: Strategies for More Equitable Social Impact

Curated on Posted on by Stefaan Verhulst

Book edited by Kelly Fitzsimmons and Tamar Bauer: “Evidence is remarkably powerful; it helps us understand the needs of communities, make decisions in times of change and scarcity, and build and do more of what works. However, practitioners face a number of structural and practical hurdles to building and using evidence. Traditional evaluation and research methods are often not timely, affordable, meaningful, or inclusive for helping practitioners make decisions to increase their impact for people and communities. Too often and for too long, evaluation was a thing done to practitioners and the communities they serve, relegating them to a passive role when they should be regarded as leaders of this work. Worse, their data and evidence has been used against them in disempowering thumbs-up, thumbs-down circumstances, rather than for learning and improvement that leads to impact.

Next Generation Evidence features innovative thinking from leaders across policy, philanthropy, research, and practice. Together, these leaders lay out a vision for a stronger, more equitable data and evidence ecosystem that centers on the voices of people and communities most directly impacted by the problems we seek to solve. Throughout the book, case studies featuring practitioners at various stages in their evidence-building journey highlight concrete illustrations of how continuous evidence building can benefit organizations and outcomes for communities…(More)”.

Data-Driven Innovation in the Creative Industries

Curated on Posted on by Stefaan Verhulst

Open Access Book edited by Melissa Terras, Vikki Jones, Nicola Osborne, and Chris Speed: “The creative industries – the place where art, business, and technology meet in economic activity – have been hugely affected by the relatively recent digitalisation (and often monetisation) of work, home, relationships, and leisure. Such trends were accelerated by the global COVID-19 pandemic. This edited collection examines how the creative industries can be supported to make best use of opportunities in digital technology and data-driven innovation.

Since digital markets and platforms are now essential for revenue generation and audience engagement, there is a vital need for improved data and digital skills in the creative and cultural sectors. Taking a necessarily global perspective, this book explores the challenges and opportunities of data-driven approaches to creativity in different contexts across the arts, cultural, and heritage sectors. Chapters reach beyond the platforms and approaches provided by the technology sector to delve into the collaborative work that supports innovation around the interdisciplinary and cross-sectoral issues that emerge where data infrastructures and approaches meet creativity.

A novel intervention that uniquely centres the role of data in the theory and practice of creative industries’ innovation, this book is valuable reading for those researching and studying the creative economy as well for those who drive investment for the creative industries in a digitalised society…(More)”.

Data Rules: Reinventing the Market Economy

Curated on Posted on by Stefaan Verhulst

Book by Cristina Alaimo and Jannis Kallinikos: “Digital data have become the critical frontier where emerging economic practices and organizational forms confront the traditional economic order and its institutions. In Data Rules, Cristina Alaimo and Jannis Kallinikos establish a social science framework for analyzing the unprecedented social and economic restructuring brought about by data. Working at the intersection of information systems and organizational studies, they draw extensively on intellectual currents in sociology, semiotics, cognitive science and technology, and social theory. Making the case for turning “data-making” into an area of inquiry of its own, the authors uncover how data are deeply implicated in rewiring the institutions of the market economy.

The authors associate digital data with the decentering of organizations. As they point out, centered systems make sense only when firms (and formal organizations more broadly) can keep the external world at arm’s length and maintain a relative operation independence from it. These patterns no longer hold. Data transform the production of goods and services to an endless series of exchanges and interactions that defeat the functional logics of markets and organizations. The diffusion of platforms and ecosystems is indicative of these broader transformations. Rather than viewing data as simply a force of surveillance and control, the authors place the transformative potential of data at the center of an emerging socioeconomic order that restructures society and its institutions…(More)”.

Human-Centered AI

Curated on Posted on by Stefaan Verhulst

Book edited by Catherine Régis, Jean-Louis Denis, Maria Luciana Axente, and Atsuo Kishimoto: “Artificial intelligence (AI) permeates our lives in a growing number of ways. Relying solely on traditional, technology-driven approaches won’t suffice to develop and deploy that technology in a way that truly enhances human experience. A new concept is desperately needed to reach that goal. That concept is Human-Centered AI (HCAI).

With 29 captivating chapters, this book delves deep into the realm of HCAI. In Section I, it demystifies HCAI, exploring cutting-edge trends and approaches in its study, including the moral landscape of Large Language Models. Section II looks at how HCAI is viewed in different institutions—like the justice system, health system, and higher education—and how it could affect them. It examines how crafting HCAI could lead to better work. Section III offers practical insights and successful strategies to transform HCAI from theory to reality, for example, studying how using regulatory sandboxes could ensure the development of age-appropriate AI for kids. Finally, decision-makers and practitioners provide invaluable perspectives throughout the book, showcasing the real-world significance of its articles beyond academia.

Authored by experts from a variety of backgrounds, sectors, disciplines, and countries, this engaging book offers a fascinating exploration of Human-Centered AI. Whether you’re new to the subject or not, a decision-maker, a practitioner or simply an AI user, this book will help you gain a better understanding of HCAI’s impact on our societies, and of why and how AI should really be developed and deployed in a human-centered future…(More)”.

Counting Feminicide: Data Feminism in Action

Curated on Posted on by Stefaan Verhulst

Book by Catherine D’Ignazio: “What isn’t counted doesn’t count. And mainstream institutions systematically fail to account for feminicide, the gender-related killing of women and girls, including cisgender and transgender women. Against this failure, Counting Feminicide brings to the fore the work of data activists across the Americas who are documenting such murders—and challenging the reigning logic of data science by centering care, memory, and justice in their work. Drawing on Data Against Feminicide, a large-scale collaborative research project, Catherine D’Ignazio describes the creative, intellectual, and emotional labor of feminicide data activists who are at the forefront of a data ethics that rigorously and consistently takes power and people into account.

Individuals, researchers, and journalists—these data activists scour news sources to assemble spreadsheets and databases of women killed by gender-related violence, then circulate those data in a variety of creative and political forms. Their work reveals the potential of restorative/transformative data science—the use of systematic information to, first, heal communities from the violence and trauma produced by structural inequality and, second, envision and work toward the world in which such violence has been eliminated. Specifically, D’Ignazio explores the possibilities and limitations of counting and quantification—reducing complex social phenomena to convenient, sortable, aggregable forms—when the goal is nothing short of the elimination of gender-related violence.

Counting Feminicide showcases the incredible power of data feminism in practice, in which each murdered woman or girl counts, and, in being counted, joins a collective demand for the restoration of rights and a transformation of the gendered order of the world…(More)”.

Digital Inclusion: International Policy and Research

Curated on Posted on by Stefaan Verhulst

Book edited by Simeon Yates and Elinor Carmi: “This collection presents policy and research that addresses digital inequalities, access, and skills, from multiple international perspectives.  With a special focus on the impact of the COVID-19, the collection is based on the 2021 Digital Inclusion, Policy and Research Conference, with chapters from both academia and civic organizations.

The COVID-19 pandemic has changed citizens’ relationship with digital technologies for the foreseeable future. Many people’s main channels of communication were transferred to digital services, platforms, and apps. Everything ‘went online’: our families, friends, partners, health, work, news, politics, culture, arts and protesting. Yet access to digital technologies remained highly unequal. This brought digital inclusion policy and research to the fore, highlighting to policymakers and the public the ‘hidden’ challenges and impacts of digital exclusion and inequalities.

The cutting-edge volume offers research findings and policycase studies that explore digital inclusion from the provision of basic access to digital, via education and digital literacy, and on to issues of gender and technology.  Case studies are drawn from varied sources including the UK, Australia, South America, and Eastern Europe, providing a valuable resource in the pursuit of social equity and justice…(More)”

Plurality: The Future of Collaborative Technology and Democracy

Curated on Posted on by Stefaan Verhulst

Book by E. Glen Weyl, Audrey Tang and ⿻ Community: “Technology and democracy today are at odds: technology reinforces authoritarian oversight and corrupts democratic institutions, while democracies fight back with restrictive regulation and public sector conservatism. However, this conflict is not inevitable. This is the consequence of choosing to invest in technologies such as AI and cryptocurrencies at the expense of democratic principles. In some places, such as the Ether community, Estonia, Colorado, and especially Taiwan, the focus has shifted to technologies that promote pluralistic collaboration, and have witnessed the co-prosperity of both democracy and technology. Written by the paradigm leaders of the Plurality, this book shows for the first time how every technologist, policymaker, business leader, and activist can use it to build a more collaborative, diverse, and productive democratic world.

When Uber arrived in Taiwan, it sparked a lot of controversy, as it has in most parts of the world. But instead of fueling the controversy, social media, with the help of vTaiwan, a platform developed with the help of cabinet ministers, encouraged citizens to share their feelings and engage in deep conversations with thousands of participants to brainstorm how to regulate online ride-hailing services. The technology, which uses statistical tools often associated with AI to aggregate opinions, allows each participant to quickly view a clear representation of all people’s viewpoints and provide feedback on their own thoughts. From the outset, a broadly supported viewpoint is brought to the forefront among a diverse group of people with different perspectives, creating a rough consensus that ensures the benefits of this new form of ridesharing while protecting the rights of the drivers, and is implemented by the government. This process has been used in Taiwan to solve dozens of controversial problems and has quickly spread to governments, cooperatives, and blockchain communities around the world…(More)”.

AI for Good: Applications in Sustainability, Humanitarian Action, and Health

Curated on Posted on by Stefaan Verhulst

Book by Juan M. Lavista Ferres and William B. Weeks: “…an insightful and fascinating discussion of how one of the world’s most recognizable software companies is tacking intractable social problems with the power of artificial intelligence (AI). In the book, you’ll learn about how climate change, illness and disease, and challenges to fundamental human rights are all being fought using replicable methods and reusable AI code.

The authors also provide:

  • Easy-to-follow, non-technical explanations of what AI is and how it works
  • Examinations of how healthcare is being improved, climate change is being addressed, and humanitarian aid is being facilitated around the world with AI
  • Discussions of the future of AI in the realm of social benefit organizations and efforts

An essential guide to impactful social change with artificial intelligence, AI for Good is a must-read resource for technical and non-technical professionals interested in AI’s social potential, as well as policymakers, regulators, NGO professionals, and, and non-profit volunteers…(More)”.

The Cambridge Handbook of Facial Recognition in the Modern State

Curated on Posted on by Stefaan Verhulst

Book edited by Rita Matulionyte and Monika Zalnieriute: “In situations ranging from border control to policing and welfare, governments are using automated facial recognition technology (FRT) to collect taxes, prevent crime, police cities and control immigration. FRT involves the processing of a person’s facial image, usually for identification, categorisation or counting. This ambitious handbook brings together a diverse group of legal, computer, communications, and social and political science scholars to shed light on how FRT has been developed, used by public authorities, and regulated in different jurisdictions across five continents. Informed by their experiences working on FRT across the globe, chapter authors analyse the increasing deployment of FRT in public and private life. The collection argues for the passage of new laws, rules, frameworks, and approaches to prevent harms of FRT in the modern state and advances the debate on scrutiny of power and accountability of public authorities which use FRT…(More)”.