Why You Should Care About Your Right to Repair Gadgets

Curated on Posted on by Stefaan Verhulst

Brian X. Chen at The New York Times: “When your car has problems, your instinct is probably to take it to a mechanic. But when something goes wrong with your smartphone — say a shattered screen or a depleted battery — you may wonder: “Is it time to buy a new one?”

That’s because even as our consumer electronics have become as vital as our cars, the idea of tech repair still hasn’t been sown into our collective consciousness. Studies have shown that when tech products begin to fail, most people are inclined to buy new things rather than fix their old ones.

“Repair is inconvenient and difficult, so people don’t seek it,” said Nathan Proctor, a director for the U.S. Public Interest Research Group, a consumer advocacy organization, who is working on legislation to make tech repair more accessible. “Because people don’t expect to repair things, they replace things when by far the most logical thing to do is to repair it.”

It doesn’t have to be this way. More of us could maintain our tech products, as we do with cars, if it were more practical to do so. If we all had more access to the parts, instructions and tools to revive products, repairs would become simpler and less expensive.

This premise is at the heart of the “right to repair” act, a proposed piece of legislation that activists and tech companies have fought over for nearly a decade. Recently, right-to-repair supporters scored two major wins. In May, the Federal Trade Commission published a report explaining how tech companies were harming competition by restricting repairs. And last Friday, President Biden issued an executive order that included a directive for the F.T.C. to place limits on how tech manufacturers could restrict repairs.

The F.T.C. is set to meet next week to discuss new policies about electronics repair. Here’s what you need to know about the fight over your right to fix gadgets…(More)”.

Concern trolls and power grabs: Inside Big Tech’s angry, geeky, often petty war for your privacy

Curated on Posted on by Stefaan Verhulst

Article by Issie Lapowsky: “Inside the World Wide Web Consortium, where the world’s top engineers battle over the future of your data….

The W3C’s members do it all by consensus in public GitHub forums and open Zoom meetings with meticulously documented meeting minutes, creating a rare archive on the internet of conversations between some of the world’s most secretive companies as they collaborate on new rules for the web in plain sight.

But lately, that spirit of collaboration has been under intense strain as the W3C has become a key battleground in the war over web privacy. Over the last year, far from the notice of the average consumer or lawmaker, the people who actually make the web run have converged on this niche community of engineers to wrangle over what privacy really means, how the web can be more private in practice and how much power tech giants should have to unilaterally enact this change.

On one side are engineers who build browsers at Apple, Google, Mozilla, Brave and Microsoft. These companies are frequent competitors that have come to embrace web privacy on drastically different timelines. But they’ve all heard the call of both global regulators and their own users, and are turning to the W3C to develop new privacy-protective standards to replace the tracking techniques businesses have long relied on.

On the other side are companies that use cross-site tracking for things like website optimization and advertising, and are fighting for their industry’s very survival. That includes small firms like Rosewell’s, but also giants of the industry, like Facebook.

Rosewell has become one of this side’s most committed foot soldiers since he joined the W3C last April. Where Facebook’s developers can only offer cautious edits to Apple and Google’s privacy proposals, knowing full well that every exchange within the W3C is part of the public record, Rosewell is decidedly less constrained. On any given day, you can find him in groups dedicated to privacy or web advertising, diving into conversations about new standards browsers are considering.

Rather than asking technical questions about how to make browsers’ privacy specifications work better, he often asks philosophical ones, like whether anyone really wants their browser making certain privacy decisions for them at all. He’s filled the W3C’s forums with concerns about its underlying procedures, sometimes a dozen at a time, and has called upon the W3C’s leadership to more clearly articulate the values for which the organization stands….(More)”.

Government algorithms are out of control and ruin lives

Curated on Posted on by Stefaan Verhulst


Nani Jansen Reventlow at Open Democracy: “Government services are increasingly being automated and technology is relied on more and more to make crucial decisions about our lives and livelihoods. This includes decisions about what type of support we can access in times of need: welfare, benefits, and other government services.

Technology has the potential to not only reproduce but amplify structural inequalities in our societies. If you combine this drive for automation with a broader context of criminalising poverty and systemic racism, this can have disastrous effects.

A recent example is the ‘child benefits scandal’ that brought down the Dutch government at the start of 2021. In the Netherlands, working parents are eligible for a government contribution toward the costs of daycare. This can run up to 90% of the actual costs for those with a low income. While contributions are often directly paid to childcare providers, parents are responsible for them. This means that, if the tax authorities determine that any allowance was wrongfully paid out, parents are liable for repaying them.

To detect cases of fraud, the Dutch tax authorities used a system that was outright discriminatory. An investigation by the Dutch Data Protection Authority last year showed that parents were singled out for special scrutiny because of their ethnic origin or dual nationality.  “The whole system was organised in a discriminatory manner and was also used as such,” it stated.

The fallout of these ‘fraud detection’ efforts was enormous. It is currently estimated that 46,000 parents were wrongly accused of having fraudulently claimed child care allowances. Families were forced to repay tens of thousands of euros, leading to financial hardship, loss of livelihood, homes, and in one case, even loss of life – one parent died by suicide. While we can still hope that justice for these families won’t be denied, it will certainly be delayed: this weekend, it became clear that it could take up to ten years to handle all claims. An unacceptable timeline, given how precarious the situation will be for many of those affected….(More)”.

Luxury Surveillance

Curated on Posted on by Stefaan Verhulst

Essay by Chris Gilliard and David Golumbia: One of the most troubling features of the digital revolution is that some people pay to subject themselves to surveillance that others are forced to endure and would, if anything, pay to be free of.

Consider a GPS tracker you can wear around one of your arms or legs. Make it sleek and cool — think the Apple Watch or FitBit —  and some will pay hundreds or even thousands of dollars for the privilege of wearing it. Make it bulky and obtrusive, and others, as a condition of release from jail or prison, being on probation, or awaiting an immigration hearing, will be forced to wear one — and forced to pay for it too.

In each case, the device collects intimate and detailed biometric information about its wearer and uploads that data to servers, communities, and repositories. To the providers of the devices, this data and the subsequent processing of it are the main reasons the devices exist. They are means of extraction: That data enables further study, prediction, and control of human beings and populations. While some providers certainly profit from the sale of devices, this secondary market for behavioral control and prediction is where the real money is — the heart of what Shoshana Zuboff rightly calls surveillance capitalism.

The formerly incarcerated person knows that their ankle monitor exists for that purpose: to predict and control their behavior. But the Apple Watch wearer likely thinks about it little, if at all — despite the fact that the watch has the potential to collect and analyze much more data about its user (e.g. health metrics like blood pressure, blood glucose levels, ECG data) than parole or probation officers are even allowed to gather about their “clients” without specific warrant. Fitness-tracker wearers are effectively putting themselves on parole and paying for the privilege.

Both the Apple Watch and the FitBit can be understood as examples of luxury surveillance: surveillance that people pay for and whose tracking, monitoring, and quantification features are understood by the user as benefits they are likely to celebrate. Google, which has recently acquired FitBit, is seemingly leaning into the category, launching a more expensive version of the device named the “Luxe.” Only certain people can afford luxury surveillance, but that is not necessarily a matter of money: In general terms, consumers of luxury surveillance see themselves as powerful and sovereign, and perhaps even immune from unwelcome monitoring and control. They see self-quantification and tracking not as disciplinary or coercive, but as a kind of care or empowerment. They understand it as something extra, something “smart.”…(More)”.

New Orleans is using sentiment analysis on federal relief funding

Curated on Posted on by Stefaan Verhulst

Ryan Johnston at StateScoop: “New Orleans is using data and social-media analysis to gauge how residents want the city to spend $375 million in federal stimulus funding, while quelling concerns of corruption or misuse that still exist from the city’s Hurricane Katrina recovery, officials told StateScoop on Tuesday.

The city government is working with ZenCity, an Israeli data-analysis firm that trawls social media to better understand how residents feel about various issues, to research American Rescue Plan funding. New Orleans is set to receive $375 million in relief funding to stabilize its finances and, “directly address” the economic impact that the COVID-19 pandemic had on the city, said Liana Elliot, the city’s deputy chief of staff. But many residents of the city are still wary of how the city squandered its Federal Emergency Management Agency funding following the natural disaster in 2005.

That caution became apparent almost immediately in online discourse, said Eyal Feder-Levy, ZenCity’s chief executive.

“We saw within the data that conversations about city budgets online in New Orleans were five-times more frequent than normal following the ARPA stimulus funding announcement,” Feder-Levy told StateScoop.

Elliot said what she heard about the budget in public didn’t match the conversations she was having with her colleagues in city government. Residents, she said, had an expectation that the money would help them, rather than go to city agencies…(More)”.

The tyranny of spreadsheets

Curated on Posted on by Stefaan Verhulst

Tim Harford at the Financial Times: “Early last October my phone rang. On the line was a researcher calling from Today, the BBC’s agenda-setting morning radio programme. She told me that something strange had happened, and she hoped I might be able to explain it. Nearly 16,000 positive Covid cases had disappeared completely from the UK’s contact tracing system. These were 16,000 people who should have been warned they were infected and a danger to others, 16,000 cases contact tracers should have been running down to figure out where the infected went, who they met and who else might be at risk. None of which was happening. Why had the cases disappeared? Apparently, Microsoft Excel had run out of numbers.

It was an astonishing story that would, in time, lead me to delve into the history of accountancy, epidemiology and vaccination, discuss file formatting with Microsoft’s founder, Bill Gates, and even trace the aftershocks of the collapse of Enron. But above all, it was a story that would teach me about the way we take numbers for granted….

The origin of Excel can be traced back far further than that of Microsoft. In the late 1300s, the need for a solid system for accounts was evident in the outbursts of one man in particular, an Italian textile merchant named Francesco di Marco Datini. Poor Datini was surrounded by fools.

“You cannot see a crow in a bowlful of milk!” he berated one associate.

“You could lose your way from your nose to your mouth!” he chided another.

Iris Origo’s vivid book The Merchant of Prato describes Datini’s everyday life and explains his problem: keeping track of everything in a complicated world. By the end of the 14th century, merchants such as Datini had progressed from mere travelling salesmen able to keep track of profits by patting their purses. They were now in charge of sophisticated operations.

Datini, for example, ordered wool from the island of Mallorca two years before the sheep had even grown it, a hedge to account for the numerous subcontractors that would process it before it became beautiful rolls of dyed cloth. The supply chain between shepherd and consumer stretched across Barcelona, Pisa, Venice, Valencia, North Africa and back to Mallorca. It took four years between the initial order of wool and the final sale of cloth.

No wonder Datini insisted on absolute clarity about where his product was at any moment, not to mention his money. How did he manage? Spreadsheets…(More)”

Seek diversity to solve complexity

Curated on Posted on by Stefaan Verhulst

Katrin Prager at Nature: “As a social scientist, I know that one person cannot solve a societal problem on their own — and even a group of very intelligent people will struggle to do it. But we can boost our chances of success if we ensure not only that the team members are intelligent, but also that the team itself is highly diverse.

By ‘diverse’ I mean demographic diversity encompassing things such as race, gender identity, class, ethnicity, career stage and age, and cognitive diversity, including differences in thoughts, insights, disciplines, perspectives, frames of reference and thinking styles. And the team needs to be purposely diverse instead of arbitrarily diverse.

In my work I focus on complex world problems, such as how to sustainably manage our natural resources and landscapes, and I’ve found that it helps to deliberately assemble diverse teams. This effort requires me to be aware of the different ways in which people can be diverse, and to reflect on my own preferences and biases. Sometimes the teams might not be as diverse as I’d like. But I’ve found that making the effort not only to encourage diversity, but also to foster better understanding between team members reaps dividends….(more)”

How to be a good ancestor

Curated on Posted on by Stefaan Verhulst

Article by Sigal Samuel: “In 2015, 20 residents of Yahaba, a small town in northeastern Japan, went to their town hall to take part in a unique experiment.

Their goal was to design policies that would shape the future of Yahaba. They would debate questions typically reserved for politicians: Would it be better to invest in infrastructure or child care? Should we promote renewable energy or industrial farming?

But there was a twist. While half the citizens were invited to be themselves and express their own opinions, the remaining participants were asked to put on special ceremonial robes and play the part of people from the future. Specifically, they were told to imagine they were from the year 2060, meaning they’d be representing the interests of a future generation during group deliberations.

What unfolded was striking. The citizens who were just being themselves advocated for policies that would boost their lifestyle in the short term. But the people in robes advocated for much more radical policies — from massive health care investments to climate change action — that would be better for the town in the long term. They managed to convince their fellow citizens that taking that approach would benefit their grandkids. In the end, the entire group reached a consensus that they should, in some ways, act against their own immediate self-interest in order to help the future.

This experiment marked the beginning of Japan’s Future Design movement. What started in Yahaba has since been replicated in city halls around the country, feeding directly into real policymaking. It’s one example of a burgeoning global attempt to answer big moral questions: Do we owe it to future generations to take their interests into account? What does it look like to incorporate the preferences of people who don’t even exist yet? How can we be good ancestors?…(More)”.

The Social Sector Needs a Meta Movement

Curated on Posted on by Stefaan Verhulst

Essay by Laura Deaton: “Imagine a world where the social sector exercises the full measure of its power and influence, fueled by its more than 12 million employees and 64 million volunteers. Imagine people who are fighting for living wages, women’s rights, early childhood education, racial justice, and climate action locking arms and pushing for broad social and environmental progress. Imagine a movement of movements with a bold, integrated policy agenda that drives real progress toward a more healthy, sustainable, resilient, and equitable world—not in some utopian future, but in the next decade.

If we click the heels of our ruby slippers together, we can go to that place.

OK, it’s not quite that easy. But we already have what we need to make it happen: the people, organizational models, and money. All of us—nonprofits, activists, funders, capacity builders, and knowledge providers—need to summon the vision and willingness to reach beyond our current bounds. And then we need to just do it.

Right now, we’re living in a social sector version of the tragedy of the commons, with organizations and coalitions pursuing their goals in silos and advocating only for their own narrow band of policy prescriptions. This problem is deep and wide—it’s happening both within and across movements—and it draws down the power of the sector as a whole. It’s time—actually well past time—to apply tried-and-true templates for grassroots movement building to the entire social sector and create demand for public policy changes that will move the needle toward long-term shared prosperity.

This involves a shift in mindset—from seeing our organizations as doing one thing (“We advocate for people experiencing homelessness”) to seeing them as part of a bigger thing (“We’re engaged in a movement that advocates for social and environmental justice”). Much as layers of identities make up our whole selves, this shift stands to weave all the strands of activism and service into our sector’s self-conception. From there, we can build an advocacy network that connects currently disparate movements and aligns agendas in pursuit of common goals. This requires action in the following areas: ramping up support for grassroots initiatives; coalescing behind a common goals framework; and designing a network support system that has regional, statewide, national, and potentially global scale….(More)”.

The real-life plan to use novels to predict the next war

Curated on Posted on by Stefaan Verhulst

Philip Oltermann at The Guardian: “…The name of the initiative was Project Cassandra: for the next two years, university researchers would use their expertise to help the German defence ministry predict the future.

The academics weren’t AI specialists, or scientists, or political analysts. Instead, the people the colonels had sought out in a stuffy top-floor room were a small team of literary scholars led by Jürgen Wertheimer, a professor of comparative literature with wild curls and a penchant for black roll-necks….

But Wertheimer says great writers have a “sensory talent”. Literature, he reasons, has a tendency to channel social trends, moods and especially conflicts that politicians prefer to remain undiscussed until they break out into the open.

“Writers represent reality in such a way that their readers can instantly visualise a world and recognise themselves inside it. They operate on a plane that is both objective and subjective, creating inventories of the emotional interiors of individual lives throughout history.”…

In its bid for further government funding, Wertheimer’s team was up against Berlin’s Fraunhofer Institute, Europe’s largest organisation for applied research and development services, which had been asked to run the same pilot project with a data-led approach. Cassandra was simply better, says the defence ministry official, who asked to remain anonymous.

“Predicting a conflict a year, or a year and a half in advance, that’s something our systems were already capable of. Cassandra promised to register disturbances five to seven years in advance – that was something new.”

The German defence ministry decided to extend Project Cassandra’s funding by two years. It wanted Wertheimer’s team to develop a method for converting literary insights into hard facts that could be used by military strategists or operatives: “emotional maps” of crisis regions, especially in Africa and the Middle East, that measured “the rise of violent language in chronological order”….(More)“