democracy

A matter of public trust: measuring how government performs

Curated on October 6, 2015August 3, 2018 by Stefaan Verhulst

Gai Brodtmann at the Sydney Morning Herald:”…Getting trust is hard. Losing it is easy. And the work of maintaining trust in our democracy, and the public institutions it rests on, is constant, quiet and careful.

That trust is built on accountability and transparency. It relies on an assurance that government programs are well managed and delivered efficiently and effectively to give the best results for Australians.

And it demands impartial adjudicators to provide that assurance.

The first is getting the metrics, the key performance indicators, right. The indicators should be a fundamental way of judging whether a program is being implemented effectively and achieving its aims. If significant variations from expected performance are observed, it’s a sure sign that closer examination of the program is needed.

A lot of effort has gone into indicators in recent years. Progress has been made, but everyone recognises the issue is complex. Establishing meaningful indicators, which are aligned across and up and down agencies, and become business as usual, is not easy. And it cannot be done independently of other public sector reform.

Cultural change is inevitably at the heart of all these discussions and two aspects of that strike me. The first is risk-aversion. The second is the silo problem.

A crucial challenge in overcoming a too-timid approach to doing business is that we do not, on the whole, have incentives in the system that encourage taking risks. In fact, many of the incentives do the opposite….

But a more balanced risk-management culture will only germinate if both the government and the Parliament – including its committees – change their ways to recognise that innovative policy design and complex program implementation needs to embrace risk to be successful.

The second aspect of cultural change is the problem of too many silos. Perhaps, in some simpler past, public service agencies could generally operate with exclusive rights and functions within their own well-defined boundaries. But as social and economic challenges become more complex, this isn’t feasible.

Modern government in Australia is still coming to grips with this new imperative. Programs often involve multi-agency collaboration across jurisdictions, where the boundaries are well and truly crossed both within jurisdictions and across them. Unsurprisingly, ensuring a consistent approach and assessing outcomes has been difficult to achieve.

Collaboration between different entities is not strange to the private sector. One lesson we can draw is that, in collaborations, it is important to have a clear line of authority and control….(More)”

Uber wants you to change the world without leaving home

Curated on October 5, 2015October 9, 2018 by Stefaan Verhulst

Ludovic Hunter-Tilney at the Financial Times: “Another day, another petition. The latest pinging into my email is from Uber, the minicab app…..To their supporters, online petitions are like Uber itself, harnessing the disruptive power of technology to shake up public life. In 2011, the campaign group 38 Degrees (motto: “People, Power, Change”) helped derail UK government plans to sell off national forests with a petition of over 500,000 names. In 2013, a 36,000-strong call to get portraits of women on to British banknotes resulted in Jane Austen’s ascendancy to a forthcoming £10 note.

But e-petitions have become victims of their own success. The numbers they generate are so large that they have created a kind of arms race of popularity…..Despite their high-tech trappings, e-petitions are an essentially feudal mechanism for raising popular grievances. They are an act of supplication, an entreaty made to a higher authority. In a modern democracy, the true megaphone for expressing the popular will is the vote. Yet the way votes are cast in the UK is locked in a bizarre time warp.

Although we spend increasing amounts of our lives online, the idea of emailing or texting our votes is mired in specious fears of electoral fraud. Meanwhile, one-third of eligible voters do not take part in general elections and almost two-thirds ignore local elections….(More)”

Datafication and empowerment: How the open data movement re-articulates notions of democracy, participation, and journalism

Curated on September 30, 2015August 3, 2018 by Stefaan Verhulst

Stefan Baack at Big Data and Society: “This article shows how activists in the open data movement re-articulate notions of democracy, participation, and journalism by applying practices and values from open source culture to the creation and use of data. Focusing on the Open Knowledge Foundation Germany and drawing from a combination of interviews and content analysis, it argues that this process leads activists to develop new rationalities around datafication that can support the agency of datafied publics. Three modulations of open source are identified: First, by regarding data as a prerequisite for generating knowledge, activists transform the sharing of source code to include the sharing of raw data. Sharing raw data should break the interpretative monopoly of governments and would allow people to make their own interpretation of data about public issues. Second, activists connect this idea to an open and flexible form of representative democracy by applying the open source model of participation to political participation. Third, activists acknowledge that intermediaries are necessary to make raw data accessible to the public. This leads them to an interest in transforming journalism to become an intermediary in this sense. At the same time, they try to act as intermediaries themselves and develop civic technologies to put their ideas into practice. The article concludes with suggesting that the practices and ideas of open data activists are relevant because they illustrate the connection between datafication and open source culture and help to understand how datafication might support the agency of publics and actors outside big government and big business….(More)”

Democracy

Curated on September 26, 2015August 3, 2018 by Stefaan Verhulst

New graphic novel by Alecos Papadatos and Annie DiDonna: “Democracy opens in 490 B.C., with Athens at war. The hero of the story, Leander, is trying to rouse his comrades for the morrow’s battle against a far mightier enemy, and begins to recount his own life, having borne direct witness to the evils of the old tyrannical regimes and to the emergence of a new political system. The tale that emerges is one of daring, danger, and big ideas, of the death of the gods and the tortuous birth of democracy. We see that democracy originated through a combination of chance and historical contingency–but also through the cunning, courage, and willful action of a group of remarkably talented and driven individuals….also offers fresh insight into how this greatest of civic inventions came to be. (More)”

TurboVote

Curated on September 22, 2015July 19, 2019 by Stefaan Verhulst

“TurboVote is a software platform and an implementation program developed by Democracy Works, a nonpartisan, nonprofit 501(c)(3) organization that works to simplify the voting process.

The TurboVote tool is an online service that helps students vote in every election — local, state, and national — by helping them register where they want to vote, and by keeping them engaged with the elections in their local communities.

What does TurboVote give students?

helps them register to vote
helps them vote by sending election reminders via text and via email – that way they can stay in touch with local elections even from away
helps them vote by mail via absentee ballot request forms

What benefits are there for administrators, faculty, and other implementers?
TurboVote makes it possible for colleges and universities to conduct voter engagement efforts efficiently. Students have an array of personalized voting needs, from registration to ballot request requirements to deadlines – and it’s logistically prohibitive for an institution to meet these needs for every student. With TurboVote you can promote and monitor student registration and engagement by encouraging students to complete a short online process. ….(More)”

How Morocco Formed a Citizen Powered Constitution and Now Everyone Can Too

Curated on September 20, 2015August 3, 2018 by Stefaan Verhulst

Jocelyn Fong at FeedbackLabs: “What if citizens could write the constitution for the society in which they live?

Legislation Lab — a new product of GovRight launched this spring — asks just this question. Dedicated to increasing public awareness and discussion of upcoming legislation, the platform offers citizens easy access to legislation and provides a participatory model to collect their feedback. Citizens can read through drafted legislation, compare it internationally, and then vote, comment, and propose changes to the very language itself — citizens can re-write the fundamental systems and laws that govern their lives.

The world of feedback sees new tools emerging all the time, with only some built to address an actual need. The makers of Legislation Lab are building on years of experience and know that the demand for such radical, open governance not only exists, it thrives.

In the wake of mass demonstrations calling for political reform in Morrocco, Tarik Nesh-Nash (Ashoka Fellow and GovRight co-founder/CEO) launched Reforme.ma to collect the opinions of average Moroccan citizens on proposed changes to the constitution. Little did he know that he would be tapping into a groundswell of citizens eager and determined to share their voices. Within two months, Reforme.ma had over 200,000 visitors from diverse backgrounds, representing all regions of the country. Those 200,000 visitors made over 10,000 comments and proposals to the constitution — 40% of which were included in the new, official draft. In July 2011, Moroccan citizens voted in a referendum and overwhelmingly approved the new constitution.

But Legislation Lab is only GovRight’s latest of many efforts to create channels for better e-governance. Previous endeavors have focused on open legal text, open budgeting, corruption reporting, and citizen-government direct communication — all of which have primarily focused on improving governance in North Africa.

In regions that do not have the history of vibrant democracy, Tariq believes these platforms all work together to create a more informed, engaged, and empowered citizenry–one who is able to participate fully in its government. “Including voice in our laws takes three steps. First, there’s access to information. Then, citizens have the capacity to monitor their government. The last tier is citizen participation in government.” It’s a step-by-step process of building transparency, and then accountability, such that citizens can be involved in the very decision-making that structures their day-to-day lives.

But Legislation Lab is not only relevant for countries transitioning to more democratic styles of governance. Though still in beta, the platform has been asked to replicate its model in Chile for an open consultation on the constitution; New York City has recently approached the organization to help include public opinion in the city’s upcoming housing policy changes. Especially with the platform’s real-time, automated data analysis broken down by demographics, both governments and civil society organizations are yearning to see what the platform can enable.

While global clients may be clammering to use the platform, Legislation Lab is finding that it’s more difficult to get other local citizens as engaged. “In Kurdistan, people are just excited this platform exists. In a more mature democracy, people don’t care,” Tarik explains. When citizens feel political fatigue from false promises and continued negligence, an online platform isn’t going to be a comprehensive fix….(More)”

Who May Use the King’s Forest? The Meaning of Magna Carta, Commons and Law in Our Time

Curated on September 15, 2015August 3, 2018 by Stefaan Verhulst

David Bollier: “The relationship between law and the commons is very much on my mind these days. I recently posted a four-part serialization of my strategy memo, “Reinventing Law for the Commons.” The following public talk, which I gave at the Heinrich Boell Foundation in Berlin on September 8, is a kind of companion piece. The theme: this year’s celebration of the 800th anniversary of Magna Carta and its significance for commoners today.

Thank you for inviting me to speak tonight about the 800^th anniversary of the Magna Carta and the significance of law for the commons. It’s pretty amazing that anyone is still celebrating something that happened eight centuries ago! Besides our memory of this event, I think it is so interesting what we have chosen to remember about this history, and what we have forgotten.

This anniversary is essentially about the signing of peace treaty on the fields of Runnymede, England, in 1215. The treaty settled a bloody civil war between the much-despised King John and his rebellious barons eight centuries ago. What was intended as an armistice was soon regarded as a larger canonical statement about the proper structure of governance. Amidst a lot of archaic language about medieval ways of life, Magna Carta is now seen as a landmark statement about the limited powers of the sovereign, and the rights and liberties of ordinary people.

The King’s acceptance of Magna Carta after a long civil war seems unbelievably distant and almost forgettable. How could it have anything to do with us moderns? I think its durability and resonance have to do with our wariness about concentrated power, especially of the sovereign. We like to remind ourselves that the authority of the sovereign is restrained by the rule of law, and that this represents a new and civilizing moment in human history. We love to identify with the underdog and declare that even kings must respect something transcendent and universal called “law,” which is said to protect individual rights and liberties.

In this spirit, the American Bar Association celebrated Magna Carta in 1957 by erecting a granite memorial at Runnymede bearing the words “Freedom Under Law.” On grand public occasions – especially this year – judges, politicians, law scholars and distinguished gray eminences like to congregate and declare how constitutional government and representative democracy are continuing to uphold the principles of Magna Carta. More about that in a minute.

This evening I’d like to explore a richer, more complex story about Magna Carta and its meanings for us today. There are in fact two distinct but related stories to be told. Story No. 1 – call it “The Triumph of the Modern Market/State” – is the one that I just told. It is usually invoked by distinguished elites to celebrate constitutional democracy, its close alliance with so-called free markets, and the idea of “freedom under law.” Story No. 1 assures us that constitutional government and representative legislatures actually serve as the brave bulwarks of liberty and law, defending the rights enshrined in Magna Carta. And to be sure, the Great Chart represents a significant advance over the monarchy, tribalism, and a Hobbesean war of each against all that once prevailed in many regions of the world.

Myself, I’m more interested in the neglected side of the history of Magna Carta, a story that doesn’t get told very often. Call it Story No. 2, or what I call Law for the Commons. ...(More)”

5 tech trends that will transform governments

Curated on September 8, 2015August 3, 2018 by Stefaan Verhulst

Zac Bookman at the World Economic Forum: “…The public sector today looks a bit like the consumer industry of 1995 and the enterprise space in 2005: it is at the beginning of a large-scale digital metamorphosis. The net result will be years of saved time, better decisions and stronger communities.

Here are five trends that will define this transformation in the coming decade:

Real-time operations

Many industries in the global economy already operate in real time. ….

Governments are different. They often access accurate data only on a monthly or quarterly basis, even though they make critical decisions every day. This will change with software deployments that help governments unleash and use current data to make more informed decisions about how they can allocate public resources effectively.

Smarter cities

Studies on human migration patterns indicate that more people are moving to cities. By 2025, an estimated 60% of the world’s population will live in an urban centre. High rates of urbanization will force cities to use their existing resources more efficiently. Networked infrastructures – including roads, phone lines, cable networks, satellites and the internet – will be important parts of the solution to this challenge….For example, MIT and Copenhagen recently collaborated on an electric-hybrid bike wheel that monitors pollution, road conditions and traffic. The wheel allows cities to monitor their environments at a level that was previously unfeasible with cheap sensors and manual labour, offering a quantum leap in networking capability without using further human or capital resources.

Increased citizen engagement

Smart networks are wonderful things, but cities need to guard themselves against making efficiency a sacred cow. There is inherent tension between the ideals of democracy and efficiency, between the openness of platforms that encourage engagement and centralized systems. Rather than focus solely on making everything smart, cities will have to focus on slowing down and improving the quality of life.

These considerations will cause cities to increase citizen engagement. Transparency is a subset of this goal. Open data platforms, such as data.gov and data.gov.uk, host troves of machine-readable government information that allow communities to target and solve problems for which governments do not have the bandwidth. Crowdfunding platforms, such as neighbor.ly, allow citizens to participate in the civic process by enabling them to invest in local capital projects. These types of civic tech platforms will continue to grow, and they will be vital to the health of future democracies.

21st-century reporting software for governments

The information technology that powers government is notoriously antiquated. …

New reporting technology, such as the system from OpenGov, will automatically pull and display data from governments’ accounting systems. These capabilities empower employees to find information in seconds that would have previously taken hours, days or even weeks to find. They will expand inter-departmental collaboration on core functions, such as budgeting. And they will also allow governments to compare themselves with other governments. In the next decade, advanced reporting software will save billions of dollars by streamlining processes, improving decisions and offering intelligent insights across the expenditure spectrum.

Inter-governmental communication

The internet was conceived as a knowledge-sharing platform. Over the past few decades, technologists have developed tools such as Google and Wikipedia to aid the flow of information on the web and enable ever greater knowledge sharing. Today, you can find nearly any piece of information in a matter of seconds. Governments, however, have not benefited from the rapid development of such tools for their industry, and most information sharing still occurs offline, over email, or on small chat forums. Tools designed specifically for government data will allow governments to embrace the inherent knowledge-sharing infrastructure of the internet….(More)”

Can the crowd deliver more open government?

Curated on September 8, 2015October 10, 2018 by Stefaan Verhulst

Marie Sansom at GovernmentNews: “…Crowdsourcing and policy making was the subject of a lecture by visiting academic Dr Tanja Aitamurto at Victoria’s Swinburne University of Technology earlier this month. Dr Aitamurto wrote “Crowdsourcing for Democracy: New Era in Policy-Making” and led the design and implementation of the Finnish Experiment, a pioneering case study in crowdsourcing policy making.

She spoke about how Scandinavian countries have used crowdsourcing to “tap into the collective intelligence of a large and diverse crowd” in an “open ended knowledge information search process” in an open call for anybody to participate online and complete a task.

It has already been used widely and effectively by companies such as Proctor and Gamble who offer a financial reward for solutions to their R&D problems.

The Finnish government recently used crowdsourcing when it came to reform the country’s Traffic Act following a rash of complaints to the Minister of the Environment about it. The Act, which regulates issues such as off-road traffic, is an emotive issue in Finland where snow mobiles are used six months of the year and many people live in remote areas.

The idea was for people to submit problems and solutions online, covering areas such as safety, noise, environmental protection, the rights of snowmobile owners and landowners’ rights. Everyone could see what was written and could comment on it.

Dr Aitamurto said crowdsourcing had four stages:

• The problem mapping space, where people were asked to outline the issues that needed solving
• An appeal for solutions
• An expert panel evaluated the comments received based on the criteria of: effectiveness, cost efficiency, ease of implementation and fairness. The crowd also had the chance to evaluate and rank solutions online
• The findings were then handed over to the government for the law writing process

Dr Aitamurto said active participation seemed to create a strong sense of empowerment for those involved.

She said some people reported that it was the first time in their lives they felt they were really participating in democracy and influencing decision making in society. They said it felt much more real than voting in an election, which felt alien and remote.

“Participation becomes a channel for advocacy, not just for self-interest but a channel to hear what others are saying and then also to make yourself heard. People expected a compromise at the end,” Dr Aitamurto said.

Being able to participate online was ideal for people who lived remotely and turned crowdsourcing into a democratic innovation which brought citizens closer to policy and decision making between elections.

Other benefits included reaching out to tap into new pools of knowledge, rather than relying on a small group of homogenous experts to solve the problem.

“When we use crowdsourcing we actually extend our knowledge search to multiple, hundreds of thousands of distant neighbourhoods online and that can be the power of crowdsourcing: to find solutions and information that we wouldn’t find otherwise. We find also unexpected information because it’s a self-selecting crowd … people that we might not have in our networks already,” Dr Aitamurto said.

The process can increase transparency as people interact on online platforms and where the government keeps feedback loops going.

Dr Aitamurto is also a pains to highlight what crowdsourcing is not and cannot be, because participants are self-selecting and not statistically representative.

“The crowd doesn’t make decisions, it provides information. It’s not a method or tool for direct democracy and it’s not a public opinion poll either”.

Crowdsourcing has fed into policy in other countries too, for example, during Iceland’s constitutional reform and in the United States where the federal Emergency Management Agency overhauled its strategy after a string of natural disasters.

Australian government has been getting in on the act using cloud-based software Citizen Space to gain input into a huge range of topics. While much of it is technically consultation, rather than feeding into actual policy design, it is certainly a step towards more open government.

British company Delib, which is behind the software, bills it as “managing, publicising and archiving all of your organisation’s consultation activity”.

One council who has used Citizens Space is Wyong Shire on the NSW Central Coast. The council has used the consultation hub to elicit ratepayers’ views on a number of topics, including a special rate variation, community precinct forums, strategic plans and planning decisions.

One of Citizen Space’s most valuable features is the section ‘we asked, you said, we did’….(More)”