GSA/AI-Assistant-Pilot: “Welcome to GSA’s Emerging Citizen Technology program’s pilot for the effective, efficient and accountable introduction and benchmark of public service information integration into consumer-available AI Personal Assistants (IPAs) including Amazon Alexa, Google Assistant, Microsoft Cortana, and Facebook Messenger’s chatbot service — and in the process lay a strong foundation for opening our programs to self-service programs in the home, mobile devices, automobiles and further.
This pilot will require rapid development and will result in public service concepts reviewed by the platforms of your choosing, as well as the creation of a new field of shared resources and recommendations that any organization can use to deliver our program data into these emerging services.
Principles
The demand for more automated, self-service access to United States public services, when and where citizens need them, grows each day—and so do advances in the consumer technologies like Intelligent Personal Assistants designed to meet those challenges.
The U.S. General Services Administration’s (GSA) Emerging Citizen Technology program, part of the Technology Transformation Service’s Innovation Portfolio, launched an open-sourced pilot to guide dozens of federal programs make public service information available to consumer Intelligent Personal Assistants (IPAs) for the home and office, such as Amazon Alexa, Microsoft Cortana, Google Assistant, and Facebook Messenger.
These same services that help power our homes today will empower the self-driving cars of tomorrow, fuel the Internet of Things, and more. As such, the Emerging Citizen Technology program is working with federal agencies to prepare a solid understanding of the business cases and impact of these advances.
From privacy, security, accessibility, and performance to how citizens can benefit from more efficient and open access to federal services, the program is working with federal agencies to consider all aspects of its implementation. Additionally, by sharing openly with private-sector innovators, small businesses, and new entries into the field, the tech industry will gain increased transparency into working with the federal government….(More)”.
By Prianka Srinivasan, Robert Montano, Andrew Young, and Stefaan G. Verhulst
The Living Library’s Selected Readings series seeks to build a knowledge base on innovative approaches for improving the effectiveness and legitimacy of governance. This curated and annotated collection of recommended works on the topic of blockchain and governance was originally published in 2017.
Introduction
In 2008, an unknown source calling itself Satoshi Nakamoto released a paper named Bitcoin: A Peer-to-Peer Electronic Cash System which introduced blockchain technology. Blockchain is a novel system that uses a distributed ledger to record transactions and ensure compliance. Blockchain technology relies on an ability to act as a vast, transparent, and secure public database.
It has since gained recognition as a tool to transform governance by creating a decentralized system to
manage and protect identity,
trace and track; and
incentivize smarter social and business contracts.
These applications cast blockchain as a tool to confront certain public problems in the digital age.
The readings below represent selected readings on the applications for governance. They have been categorized by theme – Governance Applications,Identity Protection and Management, Tracing and Tracking, and Smart Contracts.
Selected Reading List
Governance Applications
Atzori, Marcella – The Center for Blockchain Technologies (2015)Blockchain Technology and Decentralized Governance: Is the State Still Necessary?– Aims to investigate the political applications of blockchain, particularly in encouraging government decentralization by considering to what extent blockchain can be viewed as “hyper-political tools.” The paper suggests that the domination of private bodies in blockchain systems highlights the continued need for the State to remain as a central point of coordination.
Boucher, Philip. – European Parliamentary Research Service (2017)How blockchain technology could change our lives – This report commissioned by the European Parliamentary Research Service provides a deep introduction to blockchain theory and its applications to society and political systems, providing 2 page briefings on currencies, digital content, patents, e-voting, smart contracts, supply chains, and blockchain states.
Boucher, Philip. – Euroscientist (2017) Are Blockchain Applications Guided by Social Values?– This report by a policy analyst at the European Parliament’s Scientific foresight unit, evaluates the social and moral contours of blockchain technology, arguing that “all technologies have value and politics,” and blockchain is no exception. Calls for greater scrutiny on the possibility for blockchain to act as a truly distributed and transparent system without a “middleman.”
Cheng, Steve; Daub, Matthew; Domeyer, Axel; and Lundqvist, Martin –McKinsey & Company (2017) Using Blockchain to Improve Data Management in the Public Sector–This essay considers the potential uses of blockchain technology for the public sector to improve the security of sensitive information collected by governments and as a way to simplify communication with specialists.
De Filippi, Primavera; and Wright, Aaron –Paris University & Cordoza School of Law (2015)Decentralized Blockchain Technology and the Rise of Lex Cryptographia – Looks at how to regulate blockchain technology, particularly given its implications on governance and society. Argues that a new legal framework needs to emerge to take into account the applications of self-executing blockchain technology.
Liebenau, Jonathan and Elaluf-Calderwood, Silvia Monica. – London School of Economics & Florida International University (2016)Blockchain Innovation Beyond Bitcoin and Banking.– A paper that explores the potential of blockchain technology in financial services and in broader digital applications, considers regulatory possibility and frameworks, and highlights the innovative potential of blockchain.
Prpić, John – Lulea University of Technology (2017) Unpacking Blockchains– This short paper provides a brief introduction to the use of Blockchain outside monetary purposes, breaking down its function as a digital ledger and transaction platform.
Stark, Josh – Ledger Labs (2016) Making Sense of Blockchain Governance Applications–This CoinDesk article discusses, in simple terms, how blockchain technology can be used to accomplish what is called “the three basic functions of governance.”
UK Government Chief Scientific Adviser (2016) Distributed Ledger Technology: Beyond Blockchain – A report from the UK Government that investigates the use of blockchain’s “distributed leger” as a database for governments and other institutions to adopt.
Identity Protection and Management
Baars, D.S. – University of Twente (2016) Towards Self-Sovereign Identity Using Blockchain Technology.–A study exploring self-sovereign identity – i.e. the ability of users to control their own digital identity – that led to the creation of a new architecture designed for users to manage their digital ID. Called the Decentralized Identity Management System, it is built on blockchain technology and is based on the concept of claim-based identity.
Burger, Eric and Sullivan, Clare Linda. – Georgetown University (2016) E-Residency and Blockchain.– A case study focused on an Estonian commercial initiative that allows for citizens of any nation to become an “Estonian E-Resident.” This paper explores the legal, policy, and technical implications of the program and considers its impact on the way identity information is controlled and authenticated.
Nathan, Oz; Pentland, Alex ‘Sandy’; and Zyskind, Guy – Security and Privacy Workshops (2015) Decentralizing Privacy: Using Blockchain to Protect Personal Data– Describes the potential of blockchain technology to create a decentralized personal data management system, making third-party personal data collection redundant.
Barnes, Andrew; Brake, Christopher; and Perry, Thomas – Plymouth University (2016) Digital Voting with the use of Blockchain Technology – A report investigating the potential of blockchain technology to overcome issues surrounding digital voting, from voter fraud, data security and defense against cyber attacks. Proposes a blockchain voting system that can safely and robustly manage these challenges for digital voting.
The Economist (2015), “Blockchains The Great Chain of Being Sure About Things.”– An exploratory article that explores the potential usefulness of a blockchain-based land registry in places like Honduras and Greece, transaction registries for trading stock, and the creation of smart contracts.
Lin, Wendy; McDonnell, Colin; and Yuan, Ben – Massachusetts Institute of Technology (2015) Blockchains and electronic health records. – Suggests the “durable transaction ledger” fundamental to blockchain has wide applicability in electronic medical record management. Also, evaluates some of the practical shortcomings in implementing the system across the US health industry.
Smart Contracts
Iansiti, Marco; and Lakhani, Karim R. – Harvard Business Review (2017)The Truth about Blockchain – A Harvard Business Review article exploring how blockchain technology can create secure and transparent digital contracts, and what effect this may have on the economy and businesses.
Levy, Karen E.C. – Engaging Science, Technology, and Society (2017)Book-Smart, Not Street-Smart: Blockchain-Based Smart Contracts and The Social Workings of Law.– Article exploring the concept of blockchain-based “smart contracts” – contracts that securely automate and execute obligations without a centralized authority – and discusses the tension between law, social norms, and contracts with an eye toward social equality and fairness.
Annotated Selected Reading List
Cheng, Steve, Matthias Daub, Axel Domeyer, and Martin Lundqvist. “Using blockchain to improve data management in the public sector.” McKinsey & Company. Web. 03 Apr. 2017. http://bit.ly/2nWgomw
An essay arguing that blockchain is useful outside of financial institutions for government agencies, particularly those that store sensitive information such as birth and death dates or information about marital status, business licensing, property transfers, and criminal activity.
Blockchain technology would maintain the security of such sensitive information while also making it easier for agencies to use and access critical public-sector information.
Despite its potential, a significant drawback for use by government agencies is the speed with which blockchain has developed – there are no accepted standards for blockchain technologies or the networks that operate them; and because many providers are start-ups, agencies might struggle to find partners that will have lasting power. Additionally, government agencies will have to remain vigilant to ensure the security of data.
Although best practices will take some time to develop, this piece argues that the time is now for experimentation – and that governments would be wise to include blockchain in their strategies to learn what methods work best and uncover how to best unlock the potential of blockchain.
“The Great Chain of Being Sure About Things.” The Economist. The Economist Newspaper, 31 Oct. 2015. Web. 03 Apr. 2017. http://econ.st/1M3kLnr
This is an exploratory article written in The Economist that examines the various potential uses of blockchain technology beyond its initial focus on bitcoin:
It highlights the potential of blockchain-based land registries as a way to curb human rights abuses and insecurity in much of the world (it specifically cites examples in Greece and Honduras);
It also highlights the relative security of blockchain while noting its openness;
It is useful as a primer for how blockchain functions as tool for a non-specialist;
Discusses “smart contracts” (about which we have linked more research above);
Analyzes potential risks;
And considers the potential future unlocked by blockchain
This article is particularly useful as a primer into the various capabilities and potential of blockchain for interested researchers who may not have a detailed knowledge of the technology or for those seeking for an introduction.
Iansiti, Marco and Lakhani, Karim R. “The Truth About Blockchain.” Harvard Business Review. N.p., 17 Feb. 2017. Web. 06 Apr. 2017. http://bit.ly/2hqo3FU
This entry into the Harvard Business Review discusses blockchain’s ability to solve the gap between emerging technological progress and the outdated ways in which bureaucracies handle and record contracts and transactions.
Blockchain, the authors argue, allows us to imagine a world in which “contracts are embedded in digital code and stored in transparent, shared databases, where they are protected from deletion, tampering, and revision”, allowing for the removal of intermediaries and facilitating direct interactions between individuals and institutions.
The authors compare the emergence of blockchain to other technologies that have had transformative power, such as TCP/IP, and consider the speed with which they have proliferated and become mainstream.
They argue that like TCP/IP, blockchain is likely decades away from maximizing its potential and offer frameworks for the adoption of the technology involving both single-use, localization, substitution, and transformation.
Using these frameworks and comparisons, the authors present an investment strategy for those interested in blockchain.
IBM Global Business Services Public Sector Team. “Blockchain: The Chain of Trust and its Potential to Transform Healthcare – Our Point of View.” IBM. 2016.http://bit.ly/2oBJDLw
This enthusiastic business report from IBM suggests that blockchain technology can be adopted by the healthcare industry to “solve” challenges healthcare professionals face. This is primarily achieved by blockchain’s ability to streamline transactions by establishing trust, accountability, and transparency.
Structured around so-called “pain-points” in the healthcare industry, and how blockchain can confront them, the paper looks at 3 concepts and their application in the healthcare industry:
Bit-string cryptography: Improves privacy and security concerns in healthcare, by supporting data encryption and enforces complex data permission systems. This allows healthcare professionals to share data without risking the privacy of patients. It also streamlines data management systems, saving money and improving efficiency.
Transaction Validity: This feature promotes the use of electronic prescriptions by allowing transactional trust and authenticated data exchange. Abuse is reduced, and abusers are more easily identified.
Smart contracts: This streamlines the procurement and contracting qualms in healthcare by reducing intermediaries. Creates a more efficient and transparent healthcare system.
The paper goes on to signal the limitations of blockchain in certain use cases (particularly in low-value, high-volume transactions) but highlights 3 use cases where blockchain can help address a business problem in the healthcare industry.
Important to keep in mind that, since this paper is geared toward business applications of blockchain through the lens of IBM’s investments, the problems are drafted as business/transactional problems, where blockchain primarily improves efficiency than supporting patient outcomes.
Nathan, Oz; Pentland, Alex ‘Sandy’; and Zyskind, Guy “Decentralizing Privacy: Using Blockchain to Protect Personal Data” Security and Privacy Workshops (SPW). 2015. http://bit.ly/2nPo4r6
This technical paper suggests that anonymization and centralized systems can never provide complete security for personal data, and only blockchain technology, by creating a decentralized data management system, can overcome these privacy issues.
The authors identify 3 common privacy concerns that blockchain technology can address:
Data ownership: users want to own and control their personal data, and data management systems must acknowledge this.
Data transparency and auditability: users want to know what data is been collected and for what purpose.
Fine-grained access control: users want to be able to easily update and adapt their permission settings to control how and when third-party organizations access their data.
The authors propose their own system designed for mobile phones which integrates blockchain technology to store data in a reliable way. The entire system uses blockchain to store data, verify users through a digital signature when they want to access data, and creates a user interface that individuals can access to view their personal data.
Though much of the body of this paper includes technical details on the setup of this blockchain data management system, it provides a strong case for how blockchain technology can be practically implemented to assuage privacy concerns among the public. The authors highlight that by using blockchain “laws and regulations could be programmed into the blockchain itself, so that they are enforced automatically.” They ultimately conclude that using blockchain in such a data protection system such as the one they propose is easier, safer, and more accountable.
Wright, Aaron, and Primavera De Filippi. “Decentralized blockchain technology and the rise of lex cryptographia.” 2015. Available at SSRN . http://bit.ly/2oujvoG
This paper proposes that the emergence of blockchain technology, and its various applications (decentralized currencies, self-executing contracts, smart property etc.), will necessitate the creation of a new subset of laws, termed by the authors as “Lex Cryptographia.”
Considering the ability for blockchain to “cut out the middleman” there exist concrete challenges to law enforcement faced by the coming digital revolution brought by the technology. These encompass the very benefits of blockchain; for instance, the authors posit that the decentralized, autonomous nature of blockchain systems can act much like “a biological virus or an uncontrollable force of nature” if the system was ill-intentioned. Though this same system can regulate the problems of corruption and hierarchy associated with traditional, centralized systems, their autonomy poses an obvious obstacle for law-enforcement.
The paper goes on to details all the possible benefits and societal impacts of various applications of blockchain, finally suggesting there exists a need to “rethink” traditional models of regulating society and individuals. They predict a rise in Lex Cryptographia “characterized by a set of rules administered through self-executing smart contracts and decentralized (and potentially autonomous) organizations.” Much of these regulations depend upon the need to supervise restrictions placed upon blockchain technology that may chill its application, for instance corporations who may choose to purposefully avoid including any blockchain-based applications in their search engines so as to stymie the adoption of this technology.
UNDG Guidance Note: “This document sets out general guidance on data privacy, data protection and data ethics for the United Nations Development Group (UNDG) concerning the use of big data, collected in real time by private sector entities as part of their business offerings1 , and shared with UNDG members for the purposes of strengthening operational implementation of their programmes to support the achievement of the 2030 Agenda.
The Guidance Note is designed to:
• Establish common principles across UNDG to support the operational use of big data for achievement of the Sustainable Development Goals (SDGs);
• Serve as a risk-management tool taking into account fundamental human rights; and
• Set principles for obtaining, retention, use and quality control for data from the private sector. The data revolution was recognized as an enabler of the Sustainable Development Goals, not only to monitor progress but also to inclusively engage stakeholders at all levels to advance evidence-based policies and programmes and to reach the most vulnerable.
The 2030 Agenda asserts that “Quality, accessible, timely and reliable disaggregates data will be needed to help with the measurement of progress (SGDs) and to ensure that no one is left behind. Such data is key to decision making.” At the same time, there are legitimate concerns regarding risks associated with handling and processing of big data, particularly in light of the current fragmented regulatory landscape and in the absence of a common set of principles on data privacy, ethics and protection. These concerns continue to complicate efforts to develop standardized and scalable approaches to risk management and data access. A coordinated approach is required to ensure the emergence of frameworks for safe and responsible use of big data for the achievement of the 2030 Agenda.
The guidance described in this document acknowledges and is based on the UN Guidelines for the Regulation of Computerized Personal Data Files, adopted by the UN General Assembly resolution 45/95, and takes into account both existing international instruments and relevant regulations, rules and policies of UNDG member organizations concerning data privacy and data protection. This Guidance Note is based on standards that have withstood the test of time, reflecting the strength of their core values….(More)”.
Paper by Daxton Stewart: “In the early weeks of the new presidential administration, White House staffers were communicating among themselves and leaking to journalists using apps such as Signal and Confide, which allow users to encrypt messages or to make them vanish after being received. By using these apps, government officials are “going dark” by avoiding detection of their communications in a way that undercuts freedom of information laws. In this paper, the author explores the challenges presented by encrypted and ephemeral messaging apps when used by government employees, examining three policy approaches – banning use of the apps, enhancing existing archiving and record-keeping practices, or legislatively expanding quasi-government body definitions – as potential ways to manage the threat to open records laws these “killer apps” present….(More)”.
Martí Cuquet, Guillermo Vega-Gorgojo, Hans Lammerant, Rachel Finn, Umair ul Hassan at ArXiv: “This paper presents the risks and opportunities of big data and the potential social benefits it can bring. The research is based on an analysis of the societal impacts observed in a set of six case studies across different European sectors. These impacts are divided into economic, social and ethical, legal and political impacts, and affect areas such as improved efficiency, innovation and decision making, changing business models, dependency on public funding, participation, equality, discrimination and trust, data protection and intellectual property rights, private and public tensions and losing control to actors abroad. A special focus is given to the risks and opportunities coming from the legal framework and how to counter the negative impacts of big data. Recommendations are presented for four specific legal frameworks: copyright and database protection, protection of trade secrets, privacy and data protection and anti-discrimination. In addition, the potential social benefits of big data are exemplified in six domains: improved decision making and event detection; data-driven innovations and new business models; direct social, environmental and other citizen benefits; citizen participation, transparency and public trust; privacy-aware data practices; and big data for identifying discrimination. Several best practices are suggested to capture these benefits…(More)”.
Philip Boucher at EuroScientist: “…The way blockchains create fast, cheap and secure public records means that they also can be used for many non-financial tasks, such as casting votes in elections or proving that a document existed at a specific time. Blockchains are particularly well suited to situations where it is necessary to record ownership histories. For example, they could help keep track of how and where our diamonds are sourced and our clothes are made, or to be sure that our champagne really came from Champagne.
They could help us to finally resolve the problem of music and video piracy while enabling second-hand markets for digital media; just like we have for books and vinyl. They also present opportunities in all kinds of public services, such as health and welfare payments. At the frontier of blockchain development, self-executing contracts are paving the way for companies that run themselves without human intervention.
The opportunities are many, but there are also some challenges to consider. For example, blockchain’s transparency is fine for matters of public record such as land registries, but what about bank balances and other sensitive data? It is possible (albeit only sometimes and with substantial effort), to identify the individuals associated with transactions, which could compromise their privacy and anonymity. While some blockchains do offer full anonymity, some sensitive information simply should not be distributed in this way.
Technologies have social values
We often talk about blockchain’s economic and functional potential. These are important, but its most profound legacy may be in subtle changes to broad social values and political structures. Just because technologies can be used for both ‘good’ actions and ‘bad’ actions does not mean that they are neutral.
To the contrary, all technologies have values and politics, and they usually reinforce the interests of those that control them. Each time we use a centralised ledger – like a bank or government database – we confirm their owners’ legitimacy and strengthen their position.
Perhaps each time we use a decentralised blockchain ledger instead, we will participate in the gradual relegation of traditional financial and governance institutions and the prioritisation of transparency over anonymity. But this would only happen if we develop and use blockchains that have these values at their core….
We cannot know exactly where and how blockchain will change our lives. They have the potential to help us develop more transparent and distributed social and economic structures. However, we have to look closely to see whether this is really what we are getting.
The sharing economy also promised to connect individuals more directly, ousting middlemen and unburdening people from the intervention of states, banks and other traditional institutions. It also had a similar rhetoric of transition, disruption and even revolution. However, the most successful initiatives of this movement are, at heart, very effective middlemen. Even with ubiquitous blockchain development, we might not achieve the levels of transparency and distribution that we expected.
For example, as an alternative to the most open and transparent blockchain applications such as Bitcoin, so-called permissioned blockchains allow their creators to maintain some centralised control. These blockchains offer a more moderate form of decentralisation and are favoured by many governments and businesses.
Blockchains and regulation
For now, there is little appetite for intervention in blockchain development at a European level. Indeed, a recent European Parliament report on virtual currencies, published in May 2016, acknowledged the increased risks, which will require enhanced regulatory oversight and adequate technical expertise to handle such currencies. However, the report also calls for a proportionate EU regulatory approach to avoid hampering innovation in the field at such an early stage. This means that, for now, we will continue to analyse developments and promote dialogue amongst policymakers, businesses and citizens….(More)”
Report by Niels Keijzer and Stephan Klingebiel for Paris21: “An ever-deepening data revolution is shaping everyday lives in many parts of the world. As just one of many mindboggling statistics on Big Data, it has been estimated that by the year 2020, about 1.7 megabytes of new information will be created every second for every human being on the planet. The benefits of the data revolution extend to different groups of people, social movements, institutions and businesses. Yet many people and countries do not have access to these positive benefits and in richer countries potentially positive changes raise suspicion amongst citizens as well as concerns related to privacy and confidentiality. The availability of potential advantages is, to a large extent, guided by levels of development and income. Despite the rapid spread of mobile phone technology that allows regions otherwise disconnected from the grid to ‘leapfrog’ in terms of using and producing data and statistics, poor people are still less likely to benefit from the dramatic changes in the field of data.
Against the background of the 2030 Agenda for Sustainable Development and its Sustainable Development Goals (SDGs), the main challenge for statistics is to manage the data revolution in support of sustainable development. The main priorities are the broadening and deepening of production, dissemination and use of data and statistics, and achieving them requires identifying those population groups which are most vulnerable and making governments more accountable to their citizens. In parallel, the risks accompanying the data revolution need to be mitigated and reduced, including the use of data for purposes of repression or otherwise infringing on the privacy of citizens. In addition to representing a universal agenda that breaks away from the dichotomy of developed and developing countries, the new agenda calls for tailor-made approaches in each country or region concerned, supported by global actions. The 2030 Agenda further states the international community’s realisation of the need to move away from ‘business as usual’ in international support for data and statistics.
The most important driving forces shaping the data revolution are domestic (legal) frameworks and public policies across the globe. This applies not only to wealthier countries but also developing countries2 , and external support cannot compensate for absent domestic leadership and investment. Technical, legal and political factors all affect whether countries are willing and able to succeed in benefiting from the data revolution. However, in both low income countries and lower-middle income countries, and to some extent in upper-middle income countries, we can observe two constraining factors in this regard, capacities and funding. These factors are, to some degree, interrelated: if funding is not sufficiently available it might be difficult to increase the capacities required, and if capacities are insufficient funding issues might be more challenging….(More)”
Matthew Zook et al in PLOS Computational Biology: “The use of big data research methods has grown tremendously over the past five years in both academia and industry. As the size and complexity of available datasets has grown, so too have the ethical questions raised by big data research. These questions become increasingly urgent as data and research agendas move well beyond those typical of the computational and natural sciences, to more directly address sensitive aspects of human behavior, interaction, and health. The tools of big data research are increasingly woven into our daily lives, including mining digital medical records for scientific and economic insights, mapping relationships via social media, capturing individuals’ speech and action via sensors, tracking movement across space, shaping police and security policy via “predictive policing,” and much more.
The beneficial possibilities for big data in science and industry are tempered by new challenges facing researchers that often lie outside their training and comfort zone. Social scientists now grapple with data structures and cloud computing, while computer scientists must contend with human subject protocols and institutional review boards (IRBs). While the connection between individual datum and actual human beings can appear quite abstract, the scope, scale, and complexity of many forms of big data creates a rich ecosystem in which human participants and their communities are deeply embedded and susceptible to harm. This complexity challenges any normative set of rules and makes devising universal guidelines difficult.
Nevertheless, the need for direction in responsible big data research is evident, and this article provides a set of “ten simple rules” for addressing the complex ethical issues that will inevitably arise. Modeled on PLOS Computational Biology’s ongoing collection of rules, the recommendations we outline involve more nuance than the words “simple” and “rules” suggest. This nuance is inevitably tied to our paper’s starting premise: all big data research on social, medical, psychological, and economic phenomena engages with human subjects, and researchers have the ethical responsibility to minimize potential harm….
Acknowledge that data are people and can do harm
Recognize that privacy is more than a binary value
Guard against the reidentification of your data
Practice ethical data sharing
Consider the strengths and limitations of your data; big does not automatically mean better
Debate the tough, ethical choices
Develop a code of conduct for your organization, research community, or industry
Design your data and systems for auditability
Engage with the broader consequences of data and analysis practices
Report by the National Academies of Sciences’s Panel on Improving Federal Statistics for Policy and Social Science: “Federal government statistics provide critical information to the country and serve a key role in a democracy. For decades, sample surveys with instruments carefully designed for particular data needs have been one of the primary methods for collecting data for federal statistics. However, the costs of conducting such surveys have been increasing while response rates have been declining, and many surveys are not able to fulfill growing demands for more timely information and for more detailed information at state and local levels.
Innovations in Federal Statistics examines the opportunities and risks of using government administrative and private sector data sources to foster a paradigm shift in federal statistical programs that would combine diverse data sources in a secure manner to enhance federal statistics. This first publication of a two-part series discusses the challenges faced by the federal statistical system and the foundational elements needed for a new paradigm….(More)”
Rania Fakhoury at the Conversation: “Privacy is no longer a social norm, said Facebook founder Mark Zuckerberg in 2010, as social media took a leap to bring more private information into the public domain.
But what does it mean for governments, citizens and the exercise of democracy? Donald Trump is clearly not the first leader to use his Twitter account as a way to both proclaim his policies and influence the political climate. Social media presents novel challenges to strategic policy, and has become a managerial issues for many governments.
But it also offers a free platform for public participation in government affairs. Many argue that the rise of social media technologies can give citizens and observers a better opportunity to identify pitfalls of government and their politics.
As government embrace the role of social media and the influence of negative or positive feedback on the success of their project, they are also using this tool to their advantages by spreading fabricated news.
This much freedom of expression and opinion can be a double-edged sword.
A tool that triggers change
On the positive side, social media include social networking applications such as Facebook and Google+, microblogging services such as Twitter, blogs, video blogs (vlogs), wikis, and media-sharing sites such as YouTube and Flickr, among others.
Today four out of five countries in the world have social media features on their national portals to promote interactive networking and communication with the citizen. Although we don’t have any information about the effectiveness of such tools or whether they are used to their full potential, 20% of these countries shows that they have “resulted in new policy decisions, regulation or service”.
Social media can be an effective tool to trigger changes in government policies and services if well used. It can be used to prevent corruption, as it is direct method of reaching citizens. In developing countries, corruption is often linked to governmental services that lack automated processes or transparency in payments.
The UK is taking the lead on this issue. Its anti-corruption innovation hub aims to connect several stakeholders – including civil society, law enforcement and technologies experts – to engage their efforts toward a more transparent society.
With social media, governments can improve and change the way they communicate with their citizens – and even question government projects and policies. In Kazakhstan, for example, a migration-related legislative amendment entered into force early January 2017 and compelled property owners to register people residing in their homes immediately or else face a penalty charge starting in February 2017.
Citizens were unprepared for this requirement, and many responded with indignation on social media. At first the government ignored this reaction. However, as the growing anger soared via social media, the government took action and introduced a new service to facilitate the registration of temporary citizens….
But the campaigns that result do not always evolve into positive change.
Egypt and Libya are still facing several major crises over the last years, along with political instability and domestic terrorism. The social media influence that triggered the Arab Spring did not permit these political systems to turn from autocracy to democracy.
Brazil exemplifies a government’s failure to react properly to a massive social media outburst. In June 2013 people took to the streets to protest the rising fares of public transportation. Citizens channelled their anger and outrage through social media to mobilise networks and generate support.
As in the Arab Spring countries, the use of social media in Brazil did not result in economic improvement. The country has tumbled down into depression, and unemployment has risen to 12.6%…..
Government typically asks “how can we adapt social media to the way in which we do e-services, and then try to shape their policies accordingly. They would be wiser to ask, “how can social media enable us to do things differently in a way they’ve never been done before?” – that is, policy-making in collaboration with people….(More)”.
