Paper by Djaka Marwasta and Farid Suprianto: “In the era of Industrial Revolution 4.0, technology became a factor that could contribute significantly to improving the quality of life and welfare of the people of a nation. Information and Communication Technology (ICT) penetration through Internet of Things (IoT), Big Data, and Artificial Intelligence (AI) which are disruptively, has led to fundamental advances in civilization. The expansion of Industrial Revolution 4.0 has also changed the pattern of government and citizen relations which has implications for the needs of policy governance and internal government transformation. One of them is a change in social welfare development policies, where government officials are required to be responsive to social dynamics that have consequences for increasing demands for public accountability and transparency.
This paper aims to elaborate on the e-Warong program as one of the breakthroughs to reduce poverty by utilizing digital technology. E-Warong (electronic mutual cooperation shop) is an Indonesian government program based on the empowerment of the poor Grass Root Innovation (GRI) with an approach to building group awareness in encouraging the independence of the poor to develop joint ventures through mutual cooperation with utilizing ICT advantages. This program is an implementation of the Smart City concept, especially Smart Economy, within the Sustainable Development Goals framework….(More)”.