Blog by Petabencana: “On February 20th, #banjir and #JakartaBanjir were the highest trending topics on Twitter Indonesia, as the capital city was inundated for the third major time this year, following particularly heavy rainfall from Friday night (19/2/2021) to Saturday morning (20/02/2021). As Jakarta residents turned to social media to share updates about the flood, they were greeted by “Disaster Bot” – a novel AI-assisted chatbot that monitors social media for posts about disasters and automatically invites users to submit more detailed disaster reports. These crowd-sourced reports are used to map disasters in real-time, on a free and open source website, PetaBencana.id.
As flooding blocked major thoroughfares and toll roads, disrupted commuter lines, and cut off electricity to over 60,000 homes, residents continued to share updates about the flood situation in order to stay alert and make timely decisions about safety and response. Hundreds of residents submitted flood reports to PetaBencana.id, alerting each other about water levels, broken infrastructures and road accessibility. The Jakarta Emergency Management Agency also updated the map with official information about flood affected areas, and monitored the map to respond to resident needs. PetaBencana.id experienced a 2000% in activity in under 12 hours as residents actively checked the map to understand the flooding situation, avoid flooded areas, and make decisions about safety and response.
As flooding incidents continue to occur with increasing intensity across the country, community-led information sharing is once again proving its significance in supporting response and planning at multiple scales. …(More)”.