New paper by Jenny De Fine Licht, Daniel Naurin, Peter Esaiasson, and Mikael Gilljam in Governance: “We analyze the main rationale for public administrations and political institutions for supplying transparency, namely, that it generates legitimacy for these institutions. First, we discuss different theories of decision making from which plausible causal mechanisms that may drive a link between transparency and legitimacy may be derived. We find that the common notion of a straightforward positive correlation is naïve and that transparency reforms are rather unpredictable phenomena. Second, we test the effect of transparency on procedure acceptance using vignette experiments of representative decision making in schools. We find that transparency can indeed generate legitimacy. Interestingly, however, the form need not be “fishbowl transparency,” with full openness of the decision-making process. Decision makers may improve their legitimacy simply by justifying carefully afterward the decisions taken behind closed doors. Only when behavior close to a deliberative democratic ideal was displayed did openness of the process generate more legitimacy than closed-door decision making with postdecisional justifications.”
MIT Crowdsources the Next Great (free) IQ Test
ThePsychReport: “Raven’s Matrices have long been a gold standard for psychologists needing to measure general intelligence. But the good ones, the ones scientists like to use, are too expensive for most research projects.
Christopher Chabris, associate professor of psychology at Union College, and David Engel, postdoctoral associate at MIT Sloan School of Management, think the public can help. They recently launched a campaign to crowdsource “the next great IQ test.” The Matrix Reasoning Challenge, created through MIT’s Center for Collective Intelligence with Anita Woolley and Tom Malone, calls on the public to design and submit matrix puzzles – 3×3 grids that asks subjects to complete a pattern by filling in a missing square.
Chabris says they aren’t trying to compete with commercially available tests used for diagnostic or clinical purposes, but rather want to provide a trustworthy and free alternative for scientists. Because these types of puzzles are nonverbal, culturally neutral, and objective, they have wide-ranging applications and are particularly useful when conducting research across various demographics. If this project is successful, a lot more scientists could do a lot more research.
“Researchers typically don’t have that much money,” Chabris said. “They can’t afford pay per use tests. Sometimes they have no research budgets, or if they do, they’re not large enough for that kind of thing. Our real goal is to create something useful for researchers.”
Through the Matrix Reasoning Challenge, Chabris and Engel also hope to better understand how crowdsourcing can be used to problem-solve in social and cognitive sciences.
Social scientists already widely use crowdsourcing sites like Amazon’s Mechanical Turk to recruit participants for their studies, but the matrix project is different in that it seeks to tap into the public’s expertise to help solve scientific problems. Scientists in computer science and bioinformatics have been able to harness this expertise to yield some incredible results. Using TopCoder.com, NASA was able to find a more efficient way to deploy solar panels on the International Space Station. Harvard Medical School was able to develop better software for analyzing immune-system genes. With The Matrix Reasoning Challenge, Chabris and Engel are beginning to explore crowdsourcing’s potential in the social sciences.”
Needed: A New Generation of Game Changers to Solve Public Problems
Beth Noveck: “In order to change the way we govern, it is important to train and nurture a new generation of problem solvers who possess the multidisciplinary skills to become effective agents of change. That’s why we at the GovLab have launched The GovLab Academy with the support of the Knight Foundation.
In an effort to help people in their own communities become more effective at developing and implementing creative solutions to compelling challenges, The Gov Lab Academy is offering two new training programs:
1) An online platform with an unbundled and evolving set of topics, modules and instructors on innovations in governance, including themes such as big and open data and crowdsourcing and forthcoming topics on behavioral economics, prizes and challenges, open contracting and performance management for governance;
2) Gov 3.0: A curated and sequenced, 14-week mentoring and training program.
While the online-platform is always freely available, Gov 3.0 begins on January 29, 2014 and we invite you to to participate. Please forward this email to your networks and help us spread the word about the opportunity to participate.
Please consider applying (individuals or teams may apply), if you are:
-
an expert in communications, public policy, law, computer science, engineering, business or design who wants to expand your ability to bring about social change;
-
a public servant who wants to bring innovation to your job;
-
someone with an important idea for positive change but who lacks key skills or resources to realize the vision;
-
interested in joining a network of like-minded, purpose-driven individuals across the country; or
-
someone who is passionate about using technology to solve public problems.
The program includes live instruction and conversation every Wednesday from 5:00– 6:30 PM EST for 14 weeks starting Jan 29, 2014. You will be able to participate remotely via Google Hangout.
Gov 3.0 will allow you to apply evolving technology to the design and implementation of effective solutions to public interest challenges. It will give you an overview of the most current approaches to smarter governance and help you improve your skills in collaboration, communication, and developing and presenting innovative ideas.
Over 14 weeks, you will develop a project and a plan for its implementation, including a long and short description, a presentation deck, a persuasive video and a project blog. Last term’s projects covered such diverse issues as post-Fukushima food safety, science literacy for high schoolers and prison reform for the elderly. In every case, the goal was to identify realistic strategies for making a difference quickly. You can read the entire Gov 3.0 syllabus here.
The program will include national experts and instructors in technology and governance both as guests and as mentors to help you design your project. Last term’s mentors included current and former officials from the White House and various state, local and international governments, academics from a variety of fields, and prominent philanthropists.
People who complete the program will have the opportunity to apply for a special fellowship to pursue their projects further.
Previously taught only on campus, we are offering Gov 3.0 in beta as an online program. This is not a MOOC. It is a mentoring-intensive coaching experience. To maximize the quality of the experience, enrollment is limited.
Please submit your application by January 22, 2014. Accepted applicants (individuals and teams) will be notified on January 24, 2014. We hope to expand the program in the future so please use the same form to let us know if you would like to be kept informed about future opportunities.”
Toward the Next Phase of Open Government
The report of the 2013 Aspen Institute Forum on Communications and Society (FOCAS) is a series of six chapters that examine the current barriers to open government and provides creative solutions for advancing open government efforts.
Chapters:
1. Open Government and Its Constraints
2. What is Open Government and is it Working?
3. The Biases in Open Government that Blind Us
4. Open Government Needs to Understand Citizens
5. Open Government Needs Empathy for Government
6. Toward An Accountable Open Government Culture
Rethinking Democratic Governance: Looking Back, Moving Forward
Chapter by M. Shamsul Haque in Challenges to Democratic Governance in Developing Countries Public Administration, Governance and Globalization: “The recent three decades witnessed massive reforms in the mode of public governance worldwide. This period of restructuring public policy and public administration has been unprecedented in terms of the speed and intensity of such reforms encapsulated often as Reinventing Government or New Public Management or NPM. There also has emerged a series of post-NPM reform proposals—which largely represent the revision rather than rejection of NPM—under catchy expressions like Shared Governance, Collaborative Governance, Joined-Up Governance, Networked Governance, Good Governance, Digital Era Governance, and Good Enough Governance (Lodge and Gill 2011; Ferlie and Steane 2002). These trends of reforms are characterized, first, by their neoliberal ideological assumptions that free market competition is better than state intervention for optimizing customer satisfaction (utility) and cost-effectiveness or efficiency, and thus, the role of the state should be minimal so that a greater role can be played by market forces. Reflecting these ideological underlying predispositions of contemporary reforms in governance are the market-led redirections in state policies, government institutions, and civil service. More specifically, while state policies are reoriented towards privatization, deregulation, liberalization, downsizing, and outsourcing, most public organizations and their management are restructured in favor of organizational disaggregation or agencification, managerial autonomy, performance-driven indicators, result-based finance and budget, and customer-led priorities. It should be mentioned here that while both NPM and post-NPM prescribe pro-market policies and organizational and managerial reforms in order to roll back the state and to transfer much of the state sector role in service delivery to non-state actors, there is a distinction. The basic distinction is that while the NPM model prescribes this transfer of the public sector’s role mainly to the private sector, the post-NPM alternatives recommend such transfer to other additional stakeholders like Nongovernment Organizations (NGO) and grassroots groups.”
Enhancing Social Innovation by Rethinking Collaboration, Leadership and Public Governance
New paper by Professors Eva Sørensen & Jacob Torfing: “It is widely recognized that public innovation is the intelligent alternative to blind across-the-board-cuts in times of shrinking budgets, and that innovation may help to break policy deadlocks and adjust welfare services to new and changing demands. At the same time, there is growing evidence that multi-actor collaboration in networks, partnerships and interorganizational teams can spur public innovation (Sørensen and Torfing, 2011). The involvement of different public and private actors in public innovation processes improves the understanding of the problem or challenge at hand and brings forth new ideas and proposals. It also ensures that the needs of users, citizens and civil society organizations are taken into account when innovative solutions are selected, tested and implemented.
While a lot of public innovation continues to be driven by particular public employees and managers, there seems to be a significant surge in collaborative forms of innovation that cut across the institutional and organization boundaries within the public sector and involve a plethora of private actors with relevant innovation assets. Indeed, the enhancement of collaborative innovation has be come a key aspiration of many public organizations around the world. However, if we fail to develop a more precise and sophisticated understanding of the concepts of ‘innovation’ and ‘collaboration’, we risk that both terms are reduced to empty and tiresome buzzwords that will not last to the end of the season. Moreover, in reality, collaborative and innovative processes are difficult to trigger and sustain without proper innovation management and a supporting cultural and institutional environment. This insight calls for further reflections on the role of public leadership and management and for a transformation of the entire system of public governing.
Hence, in order to spur collaborative innovation in the public sector, we need to clarify the basic terms of the debate and explore how collaborative innovation can be enhanced by new forms of innovation management and new forms of public governing. To this end, we shall first define the notions of innovation and public innovation and discuss the relation between public innovation and social innovation in order to better understand the purposes of different forms of innovation.
We shall then seek to clarify the notion of collaboration and pinpoint why and how collaboration enhances public innovation. Next, we shall offer some theoretical and practical reflections about how public leaders and managers can advance collaborative innovation. Finally, we shall argue that the enhancement of collaborative forms of social innovation calls for a transformation of the system of public governing that shifts the balance from New Public Management towards New Public Governance.”
Why This Simple Government Website Was Named the Best Design of the Year
Kelsey Campbell-Dollaghan on Gizmodo: “When was the last time you tried to find a government form on the Internet? For me, it was a few months back, trying to track down an absentee ballot. And while I love American flag GIFs as much as the next patriot, I was amazed at the labyrinth of independent sites I had to visit before I found what I was looking for. Bringing the web presence of an entire government under one roof is a Sisyphean task, and the UK is one of the only countries that’s managed to do it, with Gov.uk, a one-stop-web-shop that launched earlier this year.
Today, at a ceremony in London, the site was named the 2013 Best Design of the Year by the Design Museum, beating out 99 shortlisted buildings, inventions, and cars for the honor. It’s the first website to ever win the six-year-old title, too—which illustrates just how remarkable the achievement really is.
Here’s what makes it so deceivingly special.
Why does a straightforward, cut-and-dry website deserve the award? Because of that straightforwardness, actually. “There were thousands of websites, and we folded them into Gov.uk to make just one,” says Ben Terrett, head of design at the UK’s Government Digital Service, in a Dezeen-produced video. “Booking a prison stay should be as easy as booking a driver’s license test.”…
Terrett describes Gov.uk as an attempt to bring web design up to speed with technology like Glass, where the user interfacer all but disappears. “We haven’t achieved that yet with most web interfaces, [where] you can still see the graphic design,” he says. “But technology will change, and we’ll get past that.”
The Eight Key Issues of Digital Government
Andrea Di Maio (Gartner): “…Now, to set the record straight, I do believe digital government is profoundly different from e-government as well as from government 2.0 (although in some jurisdictions the latter terms still looks more relevant than “digital”). Whereas there are many differences as far as technologies and what they make possible,political will, and evolving citizen demand, my contention is that the single most fundamental difference is in the relevance of data and how new and unforeseen uses of data can truly transform the way governments deliver their services and perform their operations.
This is not at all just about government as a platform or open government, where government is primarily a provider of data that constituents – be they citizens, business or intermediaries – use and mash up in new ways. It is also about government themselves inventing new ways to user their own as well as constituents’ data. It is only by striking the right balance between being a data provider and being a data broker and consumer that governments will find the right path to being truly digital.
During the Gartner Symposia I attended last fall, I had numerous interesting conversations with people who are exploring very innovative ways of using its own data, such as:
- tax authorities contemplating to use up-to-date financial information about taxpayers to proactively suggest investments that may provide tax breaks,
- education institutions leveraging data about student location from their original purpose (giving parents information about students’ whereabouts) to providing new tools for teachers to understand behavioral patterns and relate those to more personalized learning
- immigration authorities leveraging data coming from video analysis, whose role is to flag suspicious immigrants for secondary inspection, to inform public safety authorities or the hospitality sector about specific issues and opportunities with tourists.
In the second half of 2013, Gartner government analysts focused on distilling the fundamental components of a digital government initiative, in order to be able to shape our research and advice in ways that hit the most important issues that client face. The new government research agenda has just been published (see Agenda Overview for Government, 2014) and eight key issues, grouped in three distinct areas, that need to be addressed to successfully transform into a digital government organization.
Engaging Citizens
- Service Delivery Innovation: How will governments use technology to support innovative services that produce better results for society?
- Open Government: How will governments create and sustain a digital ecosystem that citizens can trust and want to participate in?
Connecting Agencies
- New Digital Business Models: What data-driven business models will emerge to meet the growing needs for adequate and sustainable public services?
- Joint Governance: How will governance coordinate IT and service decisions across independent public and private organizations?
- Scalable Interoperability: How much interoperability is needed to support connected government services and at what cost?
Resourcing Government
- Workforce Innovation: How will the IT organization and role transform to support government workforce innovation?
- Adaptive Sourcing: How will government IT organizations expand their sourcing strategies to take advantage of competitive cloud-based and consumer-grade solutions?
- Sustainable Financing: How will government IT organizations obtain and manage the financial resources required to connect government and engage citizens?”
ShouldWe
ShouldWe is a new online guide to the causes and consequences of the policies which affect our lives. We will be live soon.
Innovation by Competition: How Challenges and Competition Get the Most Out of the Crowd
Innocentive: “Crowdsourcing has become the 21st century’s alternative to problem solving in place of traditional employee-based strategies. It has become the modern solution to provide for needed services, content, and ideas. Crowdsourced ideas are paving the way for today’s organizations to tackle innovation challenges that confront them in today’s competitive global marketplace. To put it all in perspective, crowds used to be thought of as angry mobs. Today, crowds are more like friendly and helpful contributors. What an interesting juxtaposition, eh?
Case studies proving the effectiveness of crowdsourcing to conquer innovation challenge, particularly in the fields of science and engineering abound. Despite this fact that success stories involving crowdsourcing are plentiful, very few firms are really putting its full potential to use. Advances in ALS and AIDS research have both made huge advances thanks to crowdsourcing, just to name a couple.
Biologists at the University of Washington were able to map the structure of an AIDS related virus thanks to the collaboration involved with crowdsourcing. How did they do this? With the help of gamers playing a game designed to help get the information the University of Washington needed. It was a solution that remained unattainable for over a decade until enough top notch scientific minds were expertly probed from around the world with effective crowdsourcing techniques.
Dr. Seward Rutkove discovered an ALS biomarker to accurately measure the progression of the disease in patients through the crowdsourcing tactics utilized in a prize contest by an organization named Prize4Life, who utilized our Challenge Driven Innovation approach to engage the crowd.
The truth is, the concept of crowdsourcing to innovate has been around for centuries. But, with the growing connectedness of the world due to sheer Internet access, the power and ability to effectively crowdsource has increased exponentially. It’s time for corporations to realize this, and stop relying on stale sources of innovation. ..”