Stefaan Verhulst

Government for the Future Reflection and Vision for Tomorrow’s Leaders

Curated on September 15, 2018 by Stefaan Verhulst

Book by Mark A. Abramson, Daniel J. Chenok and John M. Kamensky: “In recognition of its 20^th anniversary, The IBM Center for the Business of Government offers a retrospective of the most significant changes in government management during that period and looks forward over the next 20 years to offer alternative scenarios as to what government management might look like by the year 2040.

Part I will discuss significant management improvements in the federal government over the past 20 years, based in part on a crowdsourced survey of knowledgeable government officials and public administration experts in the field. It will draw on themes and topics examined in the 350 IBM Center reports published over the past two decades. Part II will outline alternative scenarios of how government might change over the coming 20 years. The scenarios will be developed based on a series of envisioning sessions which are bringing together practitioners and academics to examine the future. The scenarios will be supplemented with short essays on various topics. Part II will also include essays by winners of the Center’s Challenge Grant competition. Challenge Grant winners will be awarded grants to identify futuristic visions of government in 2040….(More)”.

Don’t forget people in the use of big data for development

Curated on September 15, 2018November 13, 2018 by Stefaan Verhulst

Joshua Blumenstock at Nature: “Today, 95% of the global population has mobile-phone coverage, and the number of people who own a phone is rising fast (see ‘Dialling up’)¹. Phones generate troves of personal data on billions of people, including those who live on a few dollars a day. So aid organizations, researchers and private companies are looking at ways in which this ‘data revolution’ could transform international development.

Some businesses are starting to make their data and tools available to those trying to solve humanitarian problems. The Earth-imaging company Planet in San Francisco, California, for example, makes its high-resolution satellite pictures freely available after natural disasters so that researchers and aid organizations can coordinate relief efforts. Meanwhile, organizations such as the World Bank and the United Nations are recruiting teams of data scientists to apply their skills in statistics and machine learning to challenges in international development.

But in the rush to find technological solutions to complex global problems there’s a danger of researchers and others being distracted by the technology and losing track of the key hardships and constraints that are unique to each local context. Designing data-enabled applications that work in the real world will require a slower approach that pays much more attention to the people behind the numbers…(More)”.

On International Day of Democracy, International Leaders Call for More Open Public Institutions

Curated on September 13, 2018May 29, 2019 by Stefaan Verhulst

Press Release: “As the United Nations celebrates the International Day of Democracy on September 15 with its theme of “Democracy Under Strain,” The Governance Lab (The GovLab) at the NYU Tandon School of Engineering will unveil its CrowdLaw Manifesto to strengthen public participation in lawmaking by encouraging citizens to help build, shape, and influence the laws and policies that affect their daily lives.

Among its 12 calls to action to individuals, legislatures, researchers and technology designers, the manifesto encourages the public to demand and institutions to create new mechanisms to harness collective intelligence to improve the quality of lawmaking as well as more research on what works to build a global movement for participatory democracy.

The CrowdLaw Manifesto emerged from a collaborative effort of 20 international experts and CrowdLaw community members. At a convening held earlier this year by The GovLab at The Rockefeller Foundation Bellagio Center in Italy, government leaders, academics, NGOs, and technologists formulated the CrowdLaw Manifesto to detail the initiative’s foundational principles and to encourage greater implementation of CrowdLaw practices to improve governance through 21^st century technology and tools….

“The successes of the CrowdLaw concept – and its remarkably rapid adoption across the world by citizens seeking to affect change – exemplify the powerful force that academia can exert when working in concert with government and citizens,” said NYU Tandon Dean Jelena Kovačević. “On behalf of the NYU Tandon School of Engineering, I proudly sign the CrowdLaw Manifesto and congratulate The GovLab and its collaborators for creating these digital tools and momentum for good government.”…(More)”.

Safe artificial intelligence requires cultural intelligence

Curated on September 13, 2018 by Stefaan Verhulst

Gillian Hadfield at TechCrunch: “Knowledge, to paraphrase British journalist Miles Kington, is knowing a tomato is a fruit; wisdom is knowing there’s a norm against putting it in a fruit salad.

Any kind of artificial intelligence clearly needs to possess great knowledge. But if we are going to deploy AI agents widely in society at large — on our highways, in our nursing homes and schools, in our businesses and governments — we will need machines to be wise as well as smart.

Researchers who focus on a problem known as AI safety or AI alignment define artificial intelligence as machines that can meet or beat human performance at a specific cognitive task. Today’s self-driving cars and facial recognition algorithms fall into this narrow type of AI.

But some researchers are working to develop artificial general intelligence (AGI) — machines that can outperform humans at any cognitive task. We don’t know yet when or even if AGI will be achieved, but it’s clear that the research path is leading to ever more powerful and autonomous AI systems performing more and more tasks in our economies and societies.

Building machines that can perform any cognitive task means figuring out how to build AI that can not only learn about things like the biology of tomatoes but also about our highly variable and changing systems of norms about things like what we do with tomatoes.

Humans live lives populated by a multitude of norms, from how we eat, dress and speak to how we share information, treat one another and pursue our goals.

For AI to be truly powerful will require machines to comprehend that norms can vary tremendously from group to group, making them seem unnecessary, yet it can be critical to follow them in a given community.

Tomatoes in fruit salads may seem odd to the Brits for whom Kington was writing, but they are perfectly fine if you are cooking for Koreans or a member of the culinary avant-garde. And while it may seem minor, serving them the wrong way to a particular guest can cause confusion, disgust, even anger. That’s not a recipe for healthy future relationships….(More)”.

Our shared reality is fraying

Curated on September 12, 2018October 9, 2018 by Stefaan Verhulst

Arie Kruglanski at The Conversation: “The concept of truth is under assault, but our troubles with truth aren’t exactly new.

What’s different is that in the past, debates about the status of truth primarily took place in intellectual cafes and academic symposia among philosophers. These days, uncertainty about what to believe is endemic – a pervasive feature of everyday life for everyday people.

“Truth isn’t truth” – Rudy Giuliani, President Donald Trump’s lawyer, famously said in August. His statement wasn’t as paradoxical as it might have appeared. It means that our beliefs, what we hold as true, are ultimately unprovable, rather than objectively verifiable.

Many philosophers would agree. Nevertheless, voluminous research in psychology, my own field of study, has shown that the idea of truth is key to humans interacting normally with the world and other people in it. Humans need to believe that there is truth in order to maintain relationships, institutions and society.

Truth’s indispensability

Beliefs about what is true are typically shared by others in one’s society: fellow members of one’s culture, one’s nation or one’s profession.

Psychological research in a forthcoming book by Tory Higgins, “Shared Reality: What Makes Us Strong and Tears Us Apart,” attests that shared beliefs help us collectively understand how the world works and provide a moral compass for living in it together.

Cue our current crisis of confidence.

Distrust of the U.S. government, which has been growing since the 1960s, has spread to nearly all other societal institutions, even those once held as beyond reproach.

From the media to the medical and scientific communities to the Catholic Church, there is a gnawing sense that none of the once hallowed information sources can be trusted.

When we can no longer make sense of the world together, a crippling insecurity ensues. The internet inundates us with a barrage of conflicting advice about nutrition, exercise, religion, politics and sex. People develop anxiety and confusion about their purpose and direction.

In the extreme, a lost sense of reality is a defining feature of psychosis, a major mental illness.

A society that has lost its shared reality is also unwell. In the past, people turned to widely respected societal institutions for information: the government, major news outlets, trusted communicators like Walter Cronkite, David Brinkley or Edward R. Murrow. Those days are gone, alas. Now, just about every source is suspect of bias and serving interests other than the truth. In consequence, people increasingly believe what they wish to believe, or what they find pleasing and reassuring….(More)”.

Resource Guide to Data Governance and Security

Curated on September 11, 2018 by Stefaan Verhulst

National Neighborhood Indicators Partnership (NNIP): “Any organization that collects, analyzes, or disseminates data should establish formal systems to manage data responsibly, protect confidentiality, and document data files and procedures. In doing so, organizations will build a reputation for integrity and facilitate appropriate interpretation and data sharing, factors that contribute to an organization’s long-term sustainability.

To help groups improve their data policies and practices, this guide assembles lessons from the experiences of partners in the National Neighborhood Indicators Partnership network and similar organizations. The guide presents advice and annotated resources for the three parts of a data governance program: protecting privacy and human subjects, ensuring data security, and managing the data life cycle. While applicable for non-sensitive data, the guide is geared for managing confidential data, such as data used in integrated data systems or Pay-for-Success programs….(More)”.

Ethics and Data Science

Curated on September 11, 2018May 29, 2019 by Stefaan Verhulst

(Open) Ebook by Mike Loukides, Hilary Mason and DJ Patil: “As the impact of data science continues to grow on society there is an increased need to discuss how data is appropriately used and how to address misuse. Yet, ethical principles for working with data have been available for decades. The real issue today is how to put those principles into action. With this report, authors Mike Loukides, Hilary Mason, and DJ Patil examine practical ways for making ethical data standards part of your work every day.

To help you consider all of possible ramifications of your work on data projects, this report includes:

A sample checklist that you can adapt for your own procedures
Five framing guidelines (the Five C’s) for building data products: consent, clarity, consistency, control, and consequences
Suggestions for building ethics into your data-driven culture

Now is the time to invest in a deliberate practice of data ethics, for better products, better teams, and better outcomes….(More)”.

The Promise and Peril of the Digital Knowledge Loop

Curated on September 11, 2018 by Stefaan Verhulst

Excerpt of Albert Wenger’s draft book World After Capital: “The zero marginal cost and universality of digital technologies are already impacting the three phases of learning, creating and sharing, giving rise to a Digital Knowledge Loop. This Digital Knowledge Loop holds both amazing promise and great peril, as can be seen in the example of YouTube.

YouTube has experienced astounding growth since its release in beta form in 2005. People around the world now upload over 100 hours of video content to YouTube every minute. It is difficult to grasp just how much content that is. If you were to spend 100 years watching YouTube twenty-four hours a day, you still wouldn’t be able to watch all the video that people upload in the course of a single week. YouTube contains amazing educational content on topics as diverse as gardening and theoretical math. Many of those videos show the promise of the Digital Knowledge loop. For example, Destin Sandlin, the creator of the Smarter Every Day series of videos. Destin is interested in all things science. When he learns something new, such as the make-up of butterfly wings, he creates a new engaging video sharing that with the world. But the peril of the Digital Knowledge Loop is right there as well: YouTube is also full of videos that peddle conspiracies, spread mis-information, and even incite outright hate.

Both the promise and the peril are made possible by the same characteristics of YouTube: All of the videos are available for free to anyone in the world (except for those countries in which YouTube is blocked). They are also available 24×7. And they become available globally the second someone publishes a new one. Anybody can publish a video. All you need to access these videos is an Internet connection and a smartphone—you don’t even need a laptop or other traditional computer. That means already today two to three billion people, almost half of the world’s population has access to YouTube and can participate in the Digital Knowledge Loop for good and for bad.

These characteristics, which draw on the underlying capabilities of digital technology, are also found in other systems that similarly show the promise and peril of the Digital Knowledge Loop.

Wikipedia, the collectively-produced online encyclopedia is another great example. Here is how it works at its most promising: Someone reads an entry and learns the method used by Pythagoras to approximate the number pi. They then go off and create an animation that illustrates this method. Finally, they share the animation by publishing it back to Wikipedia thus making it easier for more people to learn. Wikipedia entries result from a large collaboration and ongoing revision process, with only a single entry per topic visible at any given time (although you can examine both the history of the page and the conversations about it). What makes this possible is a piece of software known as a wiki that keeps track of all the historical edits [58]. When that process works well it raises the quality of entries over time. But when there is a coordinated effort at manipulation or insufficient editing resources, Wikipedia too can spread misinformation instantly and globally.

Wikipedia illustrates another important aspect of the Digital Knowledge Loop: it allows individuals to participate in extremely small or minor ways. If you wish, you can contribute to Wikipedia by fixing a single typo. In fact, the minimal contribution unit is just one letter! I have not yet contributed anything of length to Wikipedia, but I have fixed probably a dozen or so typos. That doesn’t sound like much, but if you get ten thousand people to fix a typo every day, that’s 3.65 million typos a year. Let’s assume that a single person takes two minutes on average to discover and fix a typo. It would take nearly fifty people working full time for a year (2500 hours) to fix 3.65 million typos.

Small contributions by many that add up are only possible in the Digital Knowledge Loop. The Wikipedia spelling correction example shows the power of such contributions. Their peril can be seen in systems such as Twitter and Facebook, where the smallest contributions are Likes and Retweets or Reposts to one’s friends or followers. While these tiny actions can amplify high quality content, they can just as easily spread mistakes, rumors and propaganda. The impact of these information cascades ranges from viral jokes to swaying the outcomes of elections and has even led to major outbreaks of violence.

Some platforms even make it possible for people to passively contribute to the Digital Knowledge Loop. The app Waze is a good example. …The promise of the Digital Knowledge Loop is broad access to a rapidly improving body of knowledge. The peril is a fragmented post-truth society constantly in conflict. Both of these possibilities are enabled by the same fundamental characteristics of digital technologies. And once again we see clearly that technology by itself does not determine the future…(More).

The Use of Regulatory Sandboxes in Europe and Asia

Curated on September 11, 2018 by Stefaan Verhulst

Claus Christensen at Regulation Aisa: “Global attention to money-laundering, terrorism financing and financial criminal practices has grown exponentially in recent years. As criminals constantly come up with new tactics, global regulations in the financial world are evolving all the time to try and keep up. At the same time, end users’ expectations are putting companies at commercial risk if they are not prepared to deliver outstanding and digital-first customer experiences through innovative solutions.

Among the many initiatives introduced by global regulators to address these two seemingly contradictory needs, regulatory sandboxes – closed environments that allow live testing of innovations by tech companies under the regulator’s supervision – are by far one of the most popular. As the CEO of a fast-growing regtech company working across both Asia and Europe, I have identified a few differences in how the regulators across different jurisdictions are engaging with the industry in general, and regulatory sandboxes in particular.

Since the launch of ‘Project Innovate’ in 2014, the UK’s FCA (Financial Conduct Authority) has won recognition for the success of its sandbox, where fintech companies can test innovative products, services and business models in a live market environment, while ensuring that appropriate safeguards are in place through temporary authorisation. The FCA advises companies, whether fintech startups or established banks, on which existing regulations might apply to their cutting-edge products.

So far, the sandbox has helped more than 500 companies, with 40+ firms receiving regulatory authorisation. Project Innovate has helped the FCA’s reputation for supporting initiatives which boost competition within financial services, which was part of the regulator’s post-financial crisis agenda. The success of the initiative in fostering a fertile fintech environment is reflected by the growing number of UK-based challenger banks that are expanding their client bases across Europe. Following its success, the sandbox approach has gone global, with regulators around the world adopting a similar strategy for fintech innovation.

Across Europe, regulators are directly working with financial services providers and taking proactive measures to not only encourage the use of innovative technology in improving their systems, but also to boost adoption by others within the ecosystem…(More)”.