The age of analytics: Competing in a data-driven world
Updated report by the McKinsey Global Institute: “Back in 2011, the McKinsey Global Institute published a report highlighting the transformational potential of big data. Five years later, we remain convinced that this potential has not been overhyped. In fact, we now believe that our 2011 analyses gave only a partial view. The range of applications and opportunities has grown even larger today. The convergence of several technology trends is accelerating progress. The volume of data continues to double every three years as information pours in from digital platforms, wireless sensors, and billions of mobile phones. Data storage capacity has increased, while its cost has plummeted. Data scientists now have unprecedented computing power at their disposal, and they are devising ever more sophisticated algorithms….
There has been uneven progress in capturing value from data and analytics…
- The EU public sector: Our 2011 report analyzed how the European Union’s public sector could use data and analytics to make government services more efficient, reduce fraud and errors in transfer payments, and improve tax collection, potentially achieving some €250 billion worth of annual savings. But only about 10 to 20 percent of this has materialized. Some agencies have moved more interactions online, and many (particularly tax agencies) have introduced pre-filled forms. But across Europe and other advanced economies, adoption and capabilities vary greatly. The complexity of existing systems and the difficulty of attracting scarce analytics talent with public-sector salaries have slowed progress. Despite this, we see even wider potential today for societies to use analytics to make more evidence-based decisions in many aspects of government.
US health care: To date, only 10 to 20 percent of the opportunities we outlined in 2011 have been realized by the US health-care sector. A range of barriers—including a lack of incentives, the difficulty of process and organizational changes, a shortage of technical talent, data-sharing challenges, and regulations—have combined to limit adoption. Within clinical operations, the biggest success has been the shift to electronic medical records, although the vast stores of data they contain have not yet been fully mined. While payers have been slow to capitalize on big data for accounting and pricing, a growing industry now aggregates and synthesizes clinical records, and analytics have taken on new importance in public health surveillance. Many pharmaceutical firms are using analytics in R&D, particularly in streamlining clinical trials. While the health-care sector continues to lag in adoption, there are enormous unrealized opportunities to transform clinical care and deliver personalized medicine… (More)”
Too Much Democracy in All the Wrong Places: Toward a Grammar of Participation
Christopher M. Kelty at Current Anthropology: “Participation is a concept and practice that governs many aspects of new media and new publics. There are a wide range of attempts to create more of it and a surprising lack of theorization. In this paper I attempt to present a “grammar” of participation by looking at three cases where participation has been central in the contemporary moment of new, social media and the Internet as well as in the past, stretching back to the 1930s: citizen participation in public administration, workplace participation, and participatory international development. Across these three cases I demonstrate that the grammar of participation shifts from a language of normative enthusiasm to one of critiques of co-optation and bureaucratization and back again. I suggest that this perpetually aspirational logic results in the problem of “too much democracy in all the wrong places.”…(More)”
Saving Science
Daniel Sarewitz at the New Atlantis: “Science, pride of modernity, our one source of objective knowledge, is in deep trouble. Stoked by fifty years of growing public investments, scientists are more productive than ever, pouring out millions of articles in thousands of journals covering an ever-expanding array of fields and phenomena. But much of this supposed knowledge is turning out to be contestable, unreliable, unusable, or flat-out wrong. From metastatic cancer to climate change to growth economics to dietary standards, science that is supposed to yield clarity and solutions is in many instances leading instead to contradiction, controversy, and confusion. Along the way it is also undermining the four-hundred-year-old idea that wise human action can be built on a foundation of independently verifiable truths. Science is trapped in a self-destructive vortex; to escape, it will have to abdicate its protected political status and embrace both its limits and its accountability to the rest of society.
The story of how things got to this state is difficult to unravel, in no small part because the scientific enterprise is so well-defended by walls of hype, myth, and denial. But much of the problem can be traced back to a bald-faced but beautiful lie upon which rests the political and cultural power of science. This lie received its most compelling articulation just as America was about to embark on an extended period of extraordinary scientific, technological, and economic growth. It goes like this:
Scientific progress on a broad front results from the free play of free intellects, working on subjects of their own choice, in the manner dictated by their curiosity for exploration of the unknown.
….The fruits of curiosity-driven scientific exploration into the unknown have often been magnificent. The recent discovery of gravitational waves — an experimental confirmation of Einstein’s theoretical work from a century earlier — provided a high-publicity culmination of billions of dollars of public spending and decades of research by large teams of scientists. Multi-billion dollar investments in space exploration have yielded similarly startling knowledge about our solar system, such as the recent evidence of flowing water on Mars. And, speaking of startling, anthropologists and geneticists have used genome-sequencing technologies to offer evidence that early humans interbred with two other hominin species, Neanderthals and Denisovans. Such discoveries heighten our sense of wonder about the universe and about ourselves.
And somehow, it would seem, even as scientific curiosity stokes ever-deepening insight about the fundamental workings of our world, science managed simultaneously to deliver a cornucopia of miracles on the practical side of the equation, just as Bush predicted: digital computers, jet aircraft, cell phones, the Internet, lasers, satellites, GPS, digital imagery, nuclear and solar power. When Bush wrote his report, nothing made by humans was orbiting the earth; software didn’t exist; smallpox still did.
So one might be forgiven for believing that this amazing effusion of technological change truly was the product of “the free play of free intellects, working on subjects of their own choice, in the manner dictated by their curiosity for exploration of the unknown.” But one would be mostly wrong.
Science has been important for technological development, of course. Scientists have discovered and probed phenomena that turned out to have enormously broad technological applications. But the miracles of modernity in the above list came not from “the free play of free intellects,” but from the leashing of scientific creativity to the technological needs of the U.S. Department of Defense (DOD).
The story of how DOD mobilized science to help create our world exposes the lie for what it is and provides three difficult lessons that have to be learned if science is to evade the calamity it now faces.
First, scientific knowledge advances most rapidly, and is of most value to society, not when its course is determined by the “free play of free intellects” but when it is steered to solve problems — especially those related to technological innovation.
Second, when science is not steered to solve such problems, it tends to go off half-cocked in ways that can be highly detrimental to science itself.
Third — and this is the hardest and scariest lesson — science will be made more reliable and more valuable for society today not by being protected from societal influences but instead by being brought, carefully and appropriately, into a direct, open, and intimate relationship with those influences….(More)”
What does Big Data mean to public affairs research?
Ines Mergel, R. Karl Rethemeyer, and Kimberley R. Isett at LSE’s The Impact Blog: “…Big Data promises access to vast amounts of real-time information from public and private sources that should allow insights into behavioral preferences, policy options, and methods for public service improvement. In the private sector, marketing preferences can be aligned with customer insights gleaned from Big Data. In the public sector however, government agencies are less responsive and agile in their real-time interactions by design – instead using time for deliberation to respond to broader public goods. The responsiveness Big Data promises is a virtue in the private sector but could be a vice in the public.
Moreover, we raise several important concerns with respect to relying on Big Data as a decision and policymaking tool. While in the abstract Big Data is comprehensive and complete, in practice today’sversion of Big Data has several features that should give public sector practitioners and scholars pause. First, most of what we think of as Big Data is really ‘digital exhaust’ – that is, data collected for purposes other than public sector operations or research. Data sets that might be publicly available from social networking sites such as Facebook or Twitter were designed for purely technical reasons. The degree to which this data lines up conceptually and operationally with public sector questions is purely coincidental. Use of digital exhaust for purposes not previously envisioned can go awry. A good example is Google’s attempt to predict the flu based on search terms.
Second, we believe there are ethical issues that may arise when researchers use data that was created as a byproduct of citizens’ interactions with each other or with a government social media account. Citizens are not able to understand or control how their data is used and have not given consent for storage and re-use of their data. We believe that research institutions need to examine their institutional review board processes to help researchers and their subjects understand important privacy issues that may arise. Too often it is possible to infer individual-level insights about private citizens from a combination of data points and thus predict their behaviors or choices.
Lastly, Big Data can only represent those that spend some part of their life online. Yet we know that certain segments of society opt in to life online (by using social media or network-connected devices), opt out (either knowingly or passively), or lack the resources to participate at all. The demography of the internet matters. For instance, researchers tend to use Twitter data because its API allows data collection for research purposes, but many forget that Twitter users are not representative of the overall population. Instead, as a recent Pew Social Media 2016 update shows, only 24% of all online adults use Twitter. Internet participation generally is biased in terms of age, educational attainment, and income – all of which correlate with gender, race, and ethnicity. We believe therefore that predictive insights are potentially biased toward certain parts of the population, making generalisations highly problematic at this time….(More)”
Future of e-government: learning from the past
Special issue of SOCRATES edited by Manoj Dixit: “We are living in an era of digitization thus moving towards a digital government. The use of ICT in public-administration is beneficial and it is not mere a coincidence that the top 10 countries in e-government implementation (according to UN E-Government Survey 2016) are flourishing democracies. There has been a sharp rise in the number of countries using e-government to provide public services online through one stop-platform. According to the 2016 survey, 90 countries now offer one or more single entry portal on public information or online services, or both and 148 countries provide at-least one form of online transaction services. More and more countries are making efforts through e-government to ensure and increase inclusiveness, effectiveness, accountability and transparency in their public institutions. Across the globe, data for public information and security is being opened up. The 2016 survey shows that 128 countries now provide data-sets on government spending in machine readable formats. E-government and innovation seems to have provided significant opportunities to transform public administration into an instrument of sustainable development. The governments around the globe are rapidly transforming. The use of information and communication technology in public administration – combined with organizational change and new skills- seems to be improving public services and democratic processes and strengthening support to public policies. There has been an increased effort to utilize advanced electronic and mobile services that benefits all. Fixed and wireless broadband subscriptions have increased unevenly across regions, with Europe leading, but Africa still lagging behind. We have to focus on these substantial region disparities and growing divide. All countries agreed, in SDG 9, that a major effort is required to ensure universal access to internet in the least developed countries. The rise of Social media and its easy access seems to have enabled an increasing number of countries moving towards participatory decision making, in which developed European countries are among the top 50 performers. But, the issues of diminishing collective thinking and rising Individual thinking are some rising issues that we will have to deal with in the future. There are more sensitive issues like the new classification of citizens into literate-illiterate, e-literate and e-illiterate, that the governments need to look upon. It is a good sign that many developing countries are making good progress. Enhanced e-participation can support the realization of the SDGs by enabling more participatory decision making, but the success of e-government will ultimately depend upon our ability and capability to solve the contrasting issues raised due to this transition with sensitivity.
In this issue of SOCRATES we have discussed, this new era of Digital Government. We have focused on what we have learned from the past and the future we want. From discussions on the role of e-governance within the local government settings in a modern democratic state to the experience of an academia with online examination, we have tried to include every possible aspect of e-government….(More)”
Uber supports Brazilian health awareness campaign
Springwise: “Being a parent is a busy job and anything that can make the life of a parent easier, cheaper or simpler is likely to be met by an eager — if slightly bleary eyed — audience. We recently wrote about a lift sharing service parents can order for their kids, and now Uber have decided to reach out to the same demographic, offering a discount to parents who are vaccinating their children.
In September, Uber offered a discount to parents in Brazil taking their children to get vaccinated. The promotion was linked to ‘Multivaccination 2016’: a national campaign aiming to raise awareness about the importance of vaccinations and encouraging parents to update their child’s vaccination card regularly. The initiative was launched by Brazil’s Minister of Health and for one Saturday only parents travelling with their children in certain cities could enter the promotional code “UberGotinha”. In return they received BRL 20 (USD 6) in credit to cover journeys to and from participating health centers….(More)”
Toward Evidence-Based Open Governance by Curating and Exchanging Research: OGRX 2.0
Andrew Young and Stefaan Verhulst at OGRX : “The Open Governance Research Exchange (OGRX) is a platform that seeks to identify, collect and share curated insights on new ways of solving public problems. It was created last year by the GovLab, World Bank Digital Engagement Evaluation Team and mySociety. Today, while more than 3000 representatives from more than 70 countries are gathering in Paris for the Open Government Partnership Summit, we are launching OGRX 2.0 with new features and functionalities to further help users identify the signal in the noise of research and evidence on more innovative means of governing….
What is new?
First, the new OGRX Blog provides an outlet for more easily digestible and shareable insights from the open governance research community. OGRX currently features over 600 publications on governance innovation – but how to digest and identify insights? This space will provide summaries of important works, analyses of key trends in the field of research, and guest posts from researchers working at the leading edge of governance innovation across regions and domains. Check back often to stay on top of what’s new in open governance research.
Second, the new OGRX Selected Readings series offers curated reading lists from well-known experts in open governance. These Selected Readings will give readers a sense of how to jumpstart their knowledge by focusing on those publications that have been curated by those in the known about the topics at hand. Today we are launching this new series with the Selected Readings on Civic Technology, curated by mySociety’s head of research Rebecca Rumbul; and the Selected Readings on Policy Informatics, curated by Erik Johnston of the MacArthur Foundation Research Network on Opening Governance and director of the Arizona State University Center for Policy Informatics. New Selected Readings will be posted each month, so check back often!…Watch this space and #OGRX to stay abreast of new developments….”
Open Government: The Global Context and the Way Forward
Report by the OECD: “…provides an in-depth, evidence-based analysis of open government initiatives and the challenges countries face in implementing and co-ordinating them. It also explores new trends in OECD member countries as well as a selection of countries from Latin America, MENA and South East Asia regions. Based on the 2015 Survey on Open Government and Citizen Participation in the Policy Cycle, the report identifies future areas of work, including the effort to mobilise and engage all branches and all levels of government in order to move from open governments to open states; how open government principles and practices can help achieve the UN Sustainable Development Goals; the role of the Media to create an enabling environment for open government initiatives to thrive; and the growing importance of subnational institutions to implement successful open government reforms….(More)”
Fighting Exclusion, Inequality and Distrust: The Open Government Challenge
Remarks by Manish Bapna delivered at the Open Government Partnership Global Summit: “To the many heads of state, ministers, mayors, civil society colleagues gathered in this great hall, this is an important moment to reflect on the remarkable challenges of the past year.
We have seen the rise of various forms of populism and nationalism in the United States, Britain, the Philippines, Italy, and many other countries. This has led to surprise election results and an increase in anti-immigrant and anti-government movements.
We have seen the tragic results of conflict-driven migration, as captured in the iconic image of a three-year-old boy whose body washed up on the Turkish shore.
We have seen governments struggle to respond to the refugee crisis. Some open their arms while others close their doors.
We have seen deadly terrorist attacks in cities around the world – including this one — that have forced governments to walk a fine line between the need to protect their people and the risk of infringing on their civil liberties.
And we continue to confront two inter-linked challenges: the moral challenge of 700 million people in extreme poverty, living on less than $2 a day, and the existential challenge of a changing climate.
All of these point to a failure of governance and, if we are honest, to a lack of open government that truly connects, engages and meets the needs of all people.
World’s Problems Can’t Be Solved Without Open Government
The crux of the matter is this: While open government alone can’t fix the world’s problems, they can’t be solved without it.
Too many people feel excluded and marginalized. They believe that only elites reap the benefits of growth and globalization. They feel left out of decision-making. They distrust public institutions.
How we collectively confront these challenges will be OGP’s most important test….
Here are five essential steps we can take – we, the people here today – to help accelerate the shift toward open government.
The first step: We must protect civic space – the rights to free speech, assembly and association – because these bedrock rights are at the heart of a functioning society. Serious violations of these rights have been recently reported by CIVICUS in over 100 countries. In 25 active OGP countries, these rights are repressed or obstructed….
The second step: We must foster citizen-centered governance.
We cherish OGP as a unique platform where government and civil society are equal partners in a way that amplifies the concerns of ordinary citizens.
We commend the many OGP countries that have made significant strides. But we recognize that for others, this remains a major struggle.
As heads of state and ministers, we need you to embrace the concept of co-creation. …
The third step: We must make changes that are transformational, not incremental.
Drawing on our commitment to open government and the urgency of this moment, we must be willing to go further, faster…..
Transforming government brings us to the fourth step.
We need to make a real difference in people’s lives.
This is our Partnership’s ultimate aim. Because when open government works, it improves every facet of people’s lives.
• This means giving all people safe drinking water and clean air.
• It means reliable electricity so children can have light to do homework and play.
• It means health clinics where the sick can go to get quality care, where medicines are available
• And it means building trust in public officials who are untainted by corruption….
The fifth and final step: We need to reinvigorate the Partnership’s political leadership….(More)”