Kenyans have launched a campaign on Twitter to fix their roads


Lily Kuo in Quartz: “Traffic is a problem in Nairobi. A short commute can last for hours during morning or evening rush hour. Buses and motorbikes cut in and out of traffic, worsening congestion. It’s estimated that road congestion costs Kenya’s capital as much as $570,000 a day in lost productivity.

One of the reasons for the city’s bad traffic is the state of the roads: drivers swerve to avoid potholes, bumps, or breaks in the roads, causing a buildup of traffic. To help, an online campaign called “What is a Road” is crowdsourcing the location and condition of potholes around the city in an effort to push local officials to fix them.

Nairobians tweet a photo and location of a pothole under the hashtag #whatisaroad. Those reports are uploaded to a map, used to analyze where the city’s potholes are located and track which ones have been fixed. “We decided to take a more data driven approach to track progress, promises made and projects delivered,” says Muthuri Kinyamu, one of the organizers.

A map showing crowdsourced reports of potholes across Nairobi. (What Is a Road)

The campaign is also about addressing some of the fundamental problems that hold cities like Nairobi back. In Nairobi, branded the center of “Silicon Savannah” in recent years, there’s often more focus on entrepreneurship and innovation than resolving simpler problems like the state of the roads. …The

The campaign, started in August, will continue until January. Chris Orwa, a data analyst helping with the project, says that they can’t take credit for all the repairs they have been documented around the city, but they have noticed that roads are being fixed within days of a #Whatisaroad report. The average response time for fixing a road reported by a What is a Road user is three days, according to Orwa….(More)”

Supporting Collaborative Political Decision Making: An Interactive Policy Process Visualization System


Paper by Tobias Ruppert et al: “The process of political decision making is often complex and tedious. The policy process consists of multiple steps, most of them are highly iterative. In addition, different stakeholder groups are involved in political decision making and contribute to the process. A series of textual documents accompanies the process. Examples are official documents, discussions, scientific reports, external reviews, newspaper articles, or economic white papers. Experts from the political domain report that this plethora of textual documents often exceeds their ability to keep track of the entire policy process. We present PolicyLine, a visualization system that supports different stakeholder groups in overview-and-detail tasks for large sets of textual documents in the political decision making process. In a longitudinal design study conducted together with domain experts in political decision making, we identified missing analytical functionality on the basis of a problem and domain characterization. In an iterative design phase, we created PolicyLine in close collaboration with the domain experts. Finally, we present the results of three evaluation rounds, and reflect on our collaborative visualization system….(More)”

There isn’t always an app for that: How tech can better assist refugees


Alex Glennie and Meghan Benton at Nesta: “Refugees are natural innovators. Often armed with little more than a smartphone, they must be adaptable and inventive if they are to navigate unpredictable, dangerous environments and successfully establish themselves in a new country.

Take Mojahed Akil, a young Syrian computer science student whose involvement in street protests in Aleppo brought him to the attention – and torture chambers – of the regime. With the support of his family, Mojahed was able to move across the border to the relative safety of Gaziantep, a city in southwest Turkey. Yet once he was there, he found it very difficult to communicate with those around him (most of whom only spoke Turkish but not Arabic or English) and to access essential information about laws, regulations and local services.

To overcome these challenges, Mojahed used his software training to develop a free smartphone app and website for Syrians living in Turkey. The Gherbetna platform offers both information (for example, about job listings) and connections (through letting users ask for help from the app’s community of contributors). Since its launch in 2014, it is estimated that Gherbetna has been downloaded by more than 50,000 people.

Huge efforts, but mixed results

Over the last 18 months, an explosion of creativity and innovation from tech entrepreneurs has tried to make life better for refugees. A host of new tools and resources now exists to support refugees along every stage of their journey. Our new report for the Migration Policy Institute’s Transatlantic Council on Migration explores some of these tools trying to help refugees integrate, and examines how policymakers can support the best new initiatives.

Our report finds that the speed of this ‘digital humanitarianism’ has been a double-edged sword, with a huge amount of duplication in the sector and some tools failing to get off the ground. ‘Failing fast’ might be a badge of honour in Silicon Valley, but what are the risks if vulnerable refugees rely on an app that disappears from one day to the next?

For example, consider Migreat, a ‘skyscanner for migration’, which pivoted at the height of the refugee crisis to become an asylum information app. Its selling point was that it was obsessively updated by legal experts, so users could trust the information — and rely less on smugglers or word of mouth. At its peak, Migreat had two million users a month, but according to an interview with Josephine Goube (one of the cofounders of the initiative) funding challenges meant the platform had to fold. Its digital presence still exists, but is no longer being updated, a ghost of February 2016.

Perhaps an even greater challenge is that few of these apps were designed with refugees, so many do not meet their needs. Creating an app to help refugees navigate local services is a bit like putting a sticking plaster on a deep wound: it doesn’t solve the problem that most services, and especially digital services, are not attuned to refugee needs. Having multilingual, up-to-date and easy-to-navigate government websites might be more helpful.

A new ‘digital humanitarianism’…(More)”

‘Good Nudge Lullaby’: Choice Architecture and Default Bias Reinforcement


Thomas De Haan and Jona Linde in The Economic Journal: “Because people disproportionally follow defaults, both libertarian paternalists and marketers try to present options they want to promote as the default. However, setting certain defaults and thereby influencing current decisions, may also affect choices in later, similar decisions. In this paper we explore experimentally whether the default bias can be reinforced by providing good defaults. We show that people who faced better defaults in the past are more likely to follow defaults than people who faced random defaults, hurting their later performance. This malleability of the default bias explains certain marketing practices and serves as an insight for libertarian paternalists….(More)”

Improving Services—At What Cost? Examining the Ethics of Twitter Research


Case study by Sara Mannheimer, Scott W. H. Young and Doralyn Rossmann: “As social media use has become widespread, academic and corporate researchers have identified social networking services as sources of detailed information about people’s viewpoints and behaviors. Social media users share thoughts, have conversations, and build communities in open, online spaces, and researchers analyze social media data for a variety of purposes—from tracking the spread of disease (Lampos & Cristianini, 2010) to conducting market research (Patino, Pitta, & Quinones, 2012; Hornikx & Hendriks, 2015) to forecasting elections (Tumasjan et al., 2010). Twitter in particular has emerged as a leading platform for social media research, partly because user data from non-private Twitter accounts is openly accessible via an application programming interface (API). This case study describes research conducted by Montana State University (MSU) librarians to analyze the MSU Library’s Twitter community, and the ethical questions that we encountered over the course of the research. The case study will walk through our Twitter research at the MSU Library, and then suggest discussion questions to frame an ethical conversation surrounding social media research. We offer a number of areas of ethical inquiry that we recommend be engaged with as a cohesive whole….(More)”.

Open parliament policy applied to the Brazilian Chamber of Deputies


Paper by  &   in The Journal of Legislative Studies:”…analyse the implementation of an open parliament policy that is taking place at the Chamber of Deputies, in accordance with the guidelines of the Open Government Partnership international programme (OGP), regarding the action plan of the Opening Parliament Work Group in particular, one of the subgroups of OGP. The authors will evaluate two blocks of initiatives for open parliaments executed by the Chamber in the last few years, that is, digital participation in the legislative process and Transparency 2.0, in order to observe their impasses and results obtained until now. In the first part the authors will study the e-Democracy portal and in the second part the authors will focus on open data, collaborative activities to use those data (hackathons) and the creation of the Hacker Lab, a permanent space dedicated to open parliament practices. The analysis considers the initiatives that the authors evaluated as part of the transformative and arena profiles of the Brazilian Parliament, according to Polsby’s classification, with exclusive characteristics…. (More)”

See also Hacking Parliament

Crowdsourcing campaign rectifies translation errors


Springwise: “A few months ago, Seoul City launched a month long campaign during September and October asking people to help correct poorly translated street signs. For examples, the sign pictured below has incorrectly abbreviated “Bridge,” which should be corrected to “Brg.” Those who find mistakes can submit them via email, including a picture of the sign and location details. The initiative is targeting signs in English, Chinese and Japanese in public places such as subway stations, bus stops and tourist information sites. Seoul city is offering prizes to those who successfully spot mistakes. Top spotters receive a rewards of KRW 200,000 (around USD 180).

450bridgeerror

The scheme comes as part of a drive to improve the experience of tourists travelling to the South Korean capital. According to a Seoul city official, “Multilingual signs are important standards to assess a country’s competitiveness in the tourism business. We want to make sure that foreigners in Seoul suffer no inconvenience.”…(More)”

Maker City: A Practical Guide for Reinventing Our Cities


Book by Peter Hirshberg, Dale Dougherty, and Marcia Kadanoff: “Maker City, or the Maker City Playbook is a comprehensive set of case studies and how-to information useful for city leaders, civic innovators, nonprofits, and others engaged in urban economic development. The Maker City Playbook is committed to going beyond stories to find patterns and discern promising practices to help city leaders make even more informed decisions.

  • Chapter 1: Introduction and a Call to Action
  • Chapter 2: The Maker movement and Cities
  • Chapter 3: The Maker City as Open Ecosystem
  • Chapter 4: Education and Learning in the Maker City
  • Chapter 5: Workforce Development in the Maker City
  • Chapter 6: Advanced Manufacturing and Supply Chain inside the Maker City
  • Chapter 7: Real Estate Matters in the Maker City
  • Chapter 8: Civic Engagement in the Maker City
  • Chapter 9: The Future of the Maker City

Maker City Project is a collaboration between the Kauffman Foundation, the Gray Area for the Arts, and Maker Media. Read for free here: https://makercitybook.com/

Ten Actions to Implement Big Data Initiatives: A Study of 65 Cities


Ten Actions to Implement Big Data Initiatives: A Study of 65 Cities
IBM Center for the Business of Government: “Professor Ho conducted a survey and phone interviews with city officials responsible for Big Data initiatives. Based on his research, the report presents a framework for Big Data initiatives which consists of two major cycles: the data cycle and the decision-making cycle. Each cycle is described in the report.

The trend toward Big Data initiatives is likely to accelerate in future years. In anticipation of the increased use of Big Data, Professor Ho identified factors that are likely to influence its adoption by local governments. He identified three organizational factors that influence adoption: leadership attention, adequate staff capacity, and pursuit of partners. In addition, he identified four organizational strategies that influence adoption: governance structures, team approach, incremental initiatives, and Big Data policies.

Based on his research findings, Professor Ho sets forth 10 recommendations for those responsible for implementing cities’ Big Data initiatives—five recommendations are directed to city leaders and five to city executives. A key recommendation is that city leaders should think about a “smart city system,” not just data. Another key recommendation is that city executives should develop a multi-year strategic data plan to enhance the effectiveness of Big Data initiatives….(More)”

Crowdsourcing and cellphone data could help guide urban revitalization


Science Magazine: “For years, researchers at the MIT Media Lab have been developing a database of images captured at regular distances around several major cities. The images are scored according to different visual characteristics — how safe the depicted areas look, how affluent, how lively, and the like….Adjusted for factors such as population density and distance from city centers, the correlation between perceived safety and visitation rates was strong, but it was particularly strong for women and people over 50. The correlation was negative for people under 30, which means that males in their 20s were actually more likely to visit neighborhoods generally perceived to be unsafe than to visit neighborhoods perceived to be safe.

In the same paper, the researchers also identified several visual features that are highly correlated with judgments that a particular area is safe or unsafe. Consequently, the work could help guide city planners in decisions about how to revitalize declining neighborhoods.,,,

Jacobs’ theory, Hidalgo says, is that neighborhoods in which residents can continuously keep track of street activity tend to be safer; a corollary is that buildings with street-facing windows tend to create a sense of safety, since they imply the possibility of surveillance. Newman’s theory is an elaboration on Jacobs’, suggesting that architectural features that demarcate public and private spaces, such as flights of stairs leading up to apartment entryways or archways separating plazas from the surrounding streets, foster the sense that crossing a threshold will bring on closer scrutiny….(More)”