More Kirk than Spock


The Economist: “Behavioural economics has made headway, but still has a long way to go… CAB drivers have good days and bad days, depending on the weather or special events such as a convention. If they were rational, they would work hardest on the good days (to maximise their take) but give up early when fares are few and far between. In fact, they do the opposite. It seems they have a mental target for their desired daily income and they work long enough to reach it, even though that means working longer on slow days and going home early when fares are plentiful.

Human beings are not always logical. We treat windfall gains differently from our monthly salary. We value things that we already own more highly than equivalent things we could easily buy. Our responses to questions depends very much on how the issue is framed: we think surcharges on credit-card payments are unfair, but believe a discount for paying with cash is reasonable.

None of these foibles will be a surprise to, well, humans. But they are not allowed for in many macroeconomic models, which tend to assume people actually come from the planet Vulcan, all coolly maximising their utility at every stage. Over the past 30-40 years, in contrast, behavioural economists have explored the way that individuals actually make decisions, and have concluded that we are more Kirk than Spock.

In his new book “Misbehaving: The Making of Behavioural Economics”, Richard Thaler describes his struggles to persuade mainstream economists of all this. The results of behavioural research were at first dismissed as trivial, or the consequences of unrealistic laboratory experiments. It was argued that in the real world, ordinary people might not always think straight but that the professionals who make the big decisions would. Mr Thaler shows neatly, however, that the coaches and owners of professional American football teams, for instance, make consistent errors in the yearly “draft” to pick new players, placing far too much emphasis on their first choices….(More)”

The Quiet Power of Indicators: Measuring Governance, Corruption, and Rule of Law


New book edited by Sally Engle MerryKevin Davis, and Benedict Kingsbury: “Using a power-knowledge framework, this volume critically investigates how major global indicators of legal governance are produced, disseminated and used, and to what effect. Original case studies include Freedom House’s Freedom in the World indicator, the Global Reporting Initiative’s structure for measuring and reporting on corporate social responsibility, the World Justice Project’s measurement of the rule of law, the World Bank’s Doing Business index, the World Bank-supported Worldwide Governance Indicators, the World Bank’s Country Performance Institutional Assessment (CPIA), and the Transparency International Corruption (Perceptions) index. Also examined is the use of performance indicators by the European Union for accession countries and by the US Millennium Challenge Corporation in allocating US aid funds…(More)”

Enhancing Social Accountability Through ICT: Success Factors and Challenges


Wakabi, Wairagala and  Grönlund, Åke for the International Conference for E-Democracy and Open Government 2015: “This paper examines the state of citizen participation in public accountability processes via Information and Communication Technologies (ICT). It draws on three projects that use ICT to report public service delivery failures in Uganda, mainly in the education, public health and the roads sectors. While presenting common factors hampering meaningful use of ICT for citizens’ monitoring of public services and eParticipation in general, the paper studies the factors that enabled successful whistle blowing using toll free calling, blogging, radio talk shows, SMS texting, and e-mailing. The paper displays examples of the positive impacts of whistle-blowing mechanisms and draws up a list of success factors applicable to these projects. It also outlines common challenges and drawbacks to initiatives that use ICT to enable citizen participation in social accountability. The paper provides pathways that could give ICT-for-participation and for-accountability initiatives in countries with characteristics similar to Uganda a good chance of achieving success. While focusing on Uganda, the paper may be of practical value to policy makers, development practitioners and academics in countries with similar socio-economic standings….(More)”

Marketplace of Ideas for Policy Change


AidData: “Despite considerable time, money and effort expended by donors, international organizations, and NGOs to influence policy change in low and middle income countries, there is a lack of understanding about how they can most effectively influence reform efforts on the ground.  In a new report launched in April 2015, AidData draws upon the firsthand experiences and observations of nearly 6,750 policymakers and practitioners in 126 countries to answer these critical questions.

The Marketplace of Ideas for Policy Change report examines the influence of over 100 external assessments of government performance — from cross-country benchmarking exercises and watchlists to country-specific diagnostics and conditional aid programs — on the policymaking process of low and middle income countries.  Participants in the survey identified the specific sources of external analysis and advice that were used by key government decision-makers between 2004 and 2013 — and why.  Survey respondents also provided detailed information about reform processes within their own countries, such who has advocated for reform in different sectors and who actively obstructed reform efforts….(More)”

Principles for Digital Development


The Principles for Digital Development are “living” guidelines that can help development practitioners integrate established best practices into technology-enabled programs. They are written by and for international development donors and their implementing partners, and are freely available for use by all. The Principles are intended to serve as guidance rather than edict, and to be updated and refined over time.

The Principles find their roots in the efforts of individuals, development organizations, and donors alike who have called for a more concerted effort by donors and implementing partners to institutionalize the many hard lessons learned in the use of information and communication technologies (ICTs) in development projects.

Donor organizations have been discussing how to surface and spread best practice in the use of ICT tools as part of development programming for at least a decade. These discussions culminated in the UNICEF Innovation Principles of 2009, the Greentree Principles of 2010, and the UK Design Principles, among others….(More)”

Toward a Research Agenda on Opening Governance


Members of the MacArthur Research Network on Opening Governance at Medium: “Society is confronted by a number of increasingly complex problems — inequality, climate change, access to affordable healthcare — that often seem intractable. Existing societal institutions, including government agencies, corporations and NGOs, have repeatedly proven themselves unable to tackle these problems in their current composition. Unsurprisingly, trust in existing institutions is at an all-time low.

At the same time, advances in technology and sciences offer a unique opportunity to redesign and reinvent our institutions. Increased access to data may radically transform how we identify problems and measure progress. Our capacity to connect with citizens could greatly increase the knowledge and expertise available to solve big public problems. We are witnessing, in effect, the birth of a new paradigm of governance — labeled “open governance” — where institutions share and leverage data, pursue collaborative problem-solving, and partner with citizens to make better decisions. All of these developments offer a potential solution to the crisis of trust and legitimacy confronting existing institutions.

But for the promise of open governance, we actually know very little about its true impact, and about the conditions and contingencies required for institutional innovation to really work. Even less is known about the capabilities that institutions must develop in order to be able to take advantage of new technologies and innovative practices. The lack of evidence is holding back positive change. It is limiting our ability to improve people’s lives.

The MacArthur Foundation Research Network on Opening Governance seeks to address these shortcomings. Convened and organized by the GovLab, and made possible by a three-year, $5 million grant from the John D. and Catherine T. MacArthur Foundation, the Network seeks to build an empirical foundation that will help us understand how democratic institutions are being (and should be) redesigned, and how this in turn influences governance. At its broadest level, the Network seeks to create a new science of institutional innovation.

In what follows, we outline a research agenda and a set of deliverables for the coming years that can deepen our understanding of “open governance.” More specifically the below seeks:

  • to frame and contextualize the areas of common focus among the members;
  • to guide the targeted advancement of Network activities;
  • to catalyze opportunities for further collaboration and knowledge exchange between Network members and those working in the field at large.

A core objective of the Network is to conduct research based on, and that has relevance for, real-world institutions. Any research that is solely undertaken in the lab, far from the actual happenings the Network seeks to influence and study, is deemed to be insufficient. As such, the Network is actively developing flexible, scalable methodologies to help analyze the impact of opening governance. In the spirit of interdisciplinarity and openness that defines the Network, these methodologies are being developed collaboratively with partners from diverse disciplines.

The below seeks to provide a framework for those outside the Network — including those who would not necessarily characterize their research as falling under the banner of opening governance — to undertake empirical, agile research into the redesign and innovation of governance processes and the solving of public problems….(More)”

Digital Democracy


Digital Democracy is a product of the Institute for Advanced Technology and Public Policy. The new online platform features a searchable database of California state legislative committees hearings, allowing the user to search videos by keyword, topic, speaker or date. Digital Democracy is a first of its kind tool because it will transcribe all legislative hearing videos and will make the transcriptions available to users in their searchable entirety. These data rich transcripts represent an entirely new data set that is currently unavailable to the public. Additionally, sophisticated meta tags attached to the transcripts will enable users to run in depth analytics to identify trends and relationships. A robust database of all speakers will track individual participants’ testimony, positions, and donation and gift histories.

This project is pushing beyond the technical challenges of providing mere access to information, instead focusing on how this new data set can be meaningfully interpreted and acted upon. Tools within the system will allow a user to quickly and easily search, locate, view, clip, and share this information and opinions on Facebook, Twitter, YouTube, Google+, and other social media platforms. The video clips will provide dynamic content for grassroots mobilizers, online media outlets, bloggers, professional associations, and government watchdogs.

Digital Democracy has been deployed as a one year beta to provide searchable video files of available California state committee hearings for the 2015 legislative year….(More)”

Governing the smart city: a review of the literature on smart urban governance


Review by Albert Meijer and Manuel Pedro Rodríguez Bolívar in International Review of Administrative Sciences: “Academic attention to smart cities and their governance is growing rapidly, but the fragmentation in approaches makes for a confusing debate. This article brings some structure to the debate by analyzing a corpus of 51 publications and mapping their variation. The analysis shows that publications differ in their emphasis on (1) smart technology, smart people or smart collaboration as the defining features of smart cities, (2) a transformative or incremental perspective on changes in urban governance, (3) better outcomes or a more open process as the legitimacy claim for smart city governance. We argue for a comprehensive perspective: smart city governance is about crafting new forms of human collaboration through the use of ICTs to obtain better outcomes and more open governance processes. Research into smart city governance could benefit from previous studies into success and failure factors for e-government and build upon sophisticated theories of socio-technical change. This article highlights that smart city governance is not a technological issue: we should study smart city governance as a complex process of institutional change and acknowledge the political nature of appealing visions of socio-technical governance….(More)”

Cops Increasingly Use Social Media to Connect, Crowdsource


Sara E. Wilson at GovTech: “Law enforcement has long used public tip lines and missing persons bulletins to recruit citizens in helping solve crime and increasing public safety. Though the need for police departments to connect with their communities is nothing new, the array of technologies available to do so is growing all the time — as are the ways in which departments use those technologies.

In fact, 81 percent of law enforcement professionals use sites such as Facebook and Twitter on the job. And 25 percent use it daily.

Much of law enforcement is crowdsourced — Amber alerts are pushed to smartphones, seeking response from citizens; officers push wanted information and crime tips to users on Facebook and Twitter in the hopes they can help; and some departments create apps to streamline the information sharing.

Take the Johns Creek, Ga., Police Department, which has deployed a tool that allows additional citizen engagement and crowdsourcing…..Using a mobile app — the SunGard Public Sector P2C Converge app, which is branded specifically for Johns Creek PD as JCPD4Me — the department can more smoothly manage public safety announcements and other social media interactions….

Another tool cops use for communicating with citizens is Nixle, which lets agencies publish alerts, advisories, community information and traffic news. Citizens register for free and receive credible, neighborhood-level public safety information via text message and email in real time.

The Oakland, Calif., Police Department (OPD) uses the platform to engage with citizens — an April 17, 2015 post on Oakland PD’s Nixle Community feed informs readers that the department’s Special Victims Section, which is working to put an end to sex trafficking in the city, arrested five individuals for solicitation of prostitution. Since Jan. 1, 2015, OPD has arrested 70 individuals from 27 cities across the state for solicitation of prostitution.

Nixle allows two-way communication as well — the Tip Watch function allows anonymous tipsters to send information to Oakland PD in three ways (text, phone, Web). Now OPD can issue a passcode to tipsters for two-way, anonymous communication to help gather more information.

On the East Coast, the Peabody, Mass., Police Department has used the My Police Department (MyPD) app by WiredBlue, which lets citizens submit tips and feedback directly to the department, since its creation….

During the high-profile manhunt for the Boston Marathon bombers in 2013, the FBI asked the public for eyewitness photo and video evidence. The response from the public was so overwhelming that the server infrastructure couldn’t handle the massive inflow of data.

This large-scale crowdsourcing and data dilemma inspired a new product: the Los Angeles Sheriff’s Department’s Large Emergency Event Digital Information Repository (LEEDIR). Developed by CitizenGlobal Inc. and Amazon Web Services, LEEDIR pairs an app with cloud storage to help police use citizens’ smartphones as tools to gather and investigate evidence. Since its creation, the repository was used in Santa Barbara, Calif., in 2014 to investigate riots in Isla Vista.

Proponents of LEEDIR say the crowdsourcing system gives authorities a secure, central repository for the countless electronic tips that can come in during a crisis. Critics, however, claim that privacy issues come into play with this kind of policing. …(More)”

Delhi trials participatory budget initiative


Medha Basu in FutureGov: “The Delhi government is running a participatory budget exercise to involve citizens in deciding priorities for the 2015 Budget.

The city government, which came into office in February, has set aside INR 5 million (US$78,598) for each neighbourhood and residents will decide what this money gets spent on.

The initiative, Janta Ka Budget (meaning ‘People’s Budget’), will be tested in 400 communities across the city, with the first one launched by Chief Minister Arvind Kejriwal last month.

….

Officials met with residents of the neighbourhood to hear what they would like to see improved in their area. Residents then voted in public meetings to decide the most popular ones.

Officials are expected to come up with cost estimates for the shortlisted projects within a week of the meeting and allocate money from the fund.

In the first session, the shortlisted projects were a library, dispensary, road repairs and CCTV cameras….(More)”