New paper by Manik Suri (GovLab): “The tragic Boston Marathon bombing and hair-raising manhunt that ensued was a sobering event. It also served as a reminder that emerging “civic technologies” – platforms and applications that enable citizens to connect and collaborate with each other and with government – are more important today than ever before. As commentators have noted, local police and federal agents utilized a range of technological platforms to tap the “wisdom of the crowd,” relying on thousands of private citizens to develop a “hive mind” that identified two suspects within a record period of time.
In the immediate wake of the devastating attack on April 15th, investigators had few leads. But within twenty-four hours, senior FBI officials, determined to seek “assistance from the public,” called on everyone with information to submit all media, tips, and leads related to the Boston Marathon attack. This unusual request for help yielded thousands of images and videos from local Bostonians, tourists, and private companies through technological channels ranging from telephone calls and emails to Flickr posts and Twitter messages. In mere hours, investigators were able to “crowd-source” a tremendous amount of data – including thousands of images from personal cameras, amateur videos from smart phones, and cell-tower information from private carriers. Combing through data from this massive network of “eyes and ears,” law enforcement officials were quickly able to generate images of two lead suspects – enabling a “modern manhunt” to commence immediately.
Technological innovations have transformed our commercial, political, and social realities. These advances include new approaches to how we generate knowledge, access information, and interact with one another, as well as new pathways for building social movements and catalyzing political change. While a significant body of academic research has focused on the role of technology in transforming electoral politics and social movements, less attention has been paid to how technological innovation can improve the process of governance itself.
A growing number of platforms and applications lie at this intersection of technology and governance, in what might be termed the “civic technology” sector. Broadly speaking, this sector involves the application of new information and communication technologies – ranging from robust social media platforms to state-of-the-art big data analysis systems – to address public policy problems. Civic technologies encompass enterprises that “bring web technologies directly to government, build services on top of government data for citizens, and change the way citizens ask, get, or need services from government.” These technologies have the potential to transform governance by promoting greater transparency in policy-making, increasing government efficiency, and enhancing citizens’ participation in public sector decision-making.“
StartUp Genome
Kauffman Foundation press release: “What are the fastest growing startups in my city? Which of them are hiring? Who are the founders and investors in my industry that I should meet given the stage I’m at in my entrepreneurial journey?
The Ewing Marion Kauffman Foundation today announced a grant to an organization that has a tool to help them find the answers. Startup Genome is a worldwide network of volunteer curators who create up-to-date and accurate maps of the entrepreneurial communities in which they live and work….
Startup Genome’s goal is to recruit 1,000 local curators who will populate startup community data in their city’s maps. Currently, 332 curators are curating maps in 271 cities and 57 countries. So far they’ve collected data on more than 26,000 founders, 84,000 startups, 5,800 investors and more than 18,000 deals. Curators can be entrepreneurs, investors, accelerator program managers, Startup Weekend organizers, community builders, students, journalists and more…
Startup Genome launched a new website last week at www.startupgenome.com with improved searches, speed, curator tools; updated statistics and industry pages; and responsive design for mobile phones. The site will continue to develop data automation tools, integrations and partnerships with other online sources such as CrunchBase, Angel List and LinkedIn.”
Using mobile phones to fix the holes in local government
Prof. Hannah Thinyane at IBP: “I live in Makana Municipality, one like many others in South Africa that is struggling to provide adequate basic services, such as water, sanitation, and electricity, to its residents….
We came up with a question that we would try to answer: Can we use mobile phones to increase citizen participation in local government? In particular, can we use mobile phones to facilitate dialogue between residents and their municipality about service delivery? We didn’t want to gather the information to provide “band-aid” fixes; instead we wanted to see if citizens could gather information via mobile phones to engage with government processes using PSAM’s social accountability monitoring (SAM) methodology. SAM involves citizen engagement in each of the five basic governance processes: strategic planning and resource allocation; expenditure management; performance management; public integrity management; and oversight.
MobiSAM is our answer. MobiSAM is a polling framework and platform that allows municipalities to ask residents questions like “do you have adequate water pressure?” and automatically collates reported cases of poor services and provides a visualization mapping these. The municipality then has the ability to respond to registered users via SMS or email to update them on reported cases or to inform them of planned or unplanned service delivery problems.
There are a number of other SMS-based systems available that support local governments in gathering “real time” information from their residents. The difference between those systems and MobiSAM is that MobiSAM provides “real time” feedback to the respondents, allowing them to see other cases reported in the region. Also mobile data is currently significantly cheaper than SMS, reducing the cost of participation to residents.”
GovLab Seeks Open Data Success Stories
Novek, who served in the White House as the first U.S. deputy CTO and led the White House Open Government Initiative from 2009-2011, founded GovLab while also teaching at the MIT Media Lab and NYU’s Robert F. Wagner Graduate School of Public Service.
In an interview with InformationWeek Government, Gurin explained that the goal of GovLab, and the Open Data 500 project, is to show how technology and new uses of data can make government more effective, and create more of a partnership between government and the public. “We’re also trying to draw on more public expertise to solve government problems,” he said….
Gurin said Open Data 500 will primarily look at U.S.-based, revenue-producing companies or organizations where government data is a key resource for their business. While the GovLab will focus initially on the use of federal data, it will also look at cases where entrepreneurs are making use of state or local data, but in scalable fashion.
“This goes one step further than the datapaloozas” championed by U.S. CTO Todd Park to showcase tools developed by the private sector using government data. “We’re trying to show how we can make data sets even more impactful and useful.”
Gurin said the GovLab team hopes to complete the study by the end of this year. The team has already identified 150 companies as candidates. To submit your company for consideration, visit thegovlab.org/submit-your-company; to submit another company, visit thegovlab.org/open500“
Foundations of Digital Government
New book by Daniel Veit and Jan Huntgeburth: “Digital government consists in the purposeful use of information and communication technologies (ICT), in particular the internet, to transform the relationship between government and society in a positive manner. This book focuses on the current status, prospects and foundations of digital government. Integrating examples and cases from administrative practice, it covers all important aspects of digital government management. Learning outcomes include
- Understanding the implications of the internet for government and society
- Gaining deeper insights into the concept and opportunities of digital democracy
- Understanding the challenges of moving public services online
Table of Contents: Preface.- 1 Introduction to Digital Government.- 2 Impact of Digital Government.- 3 The Digital Divide.- 4 Legal Aspects of Digital Service Delivery.- 5 Online One-Stop Government.- 6 Open Government.- 7 E-Procurement.- 8 E-Voting.- 9 E-Participation.- 10 Lesson Learned and Outlook.”
A Manifesto for Smart Citizens
Frank Kresin from the Waag Society: “We, citizens of all cities, take the fate of the places we live in into our own hands. We care about the familiar buildings and the parks, the shops, the schools, the roads and the trees, but far more about the quality of the life we live in them. About the casual interactions, uncalled for encounters, the craze and the booze and the love we lost and found. We know that our lives are interconnected, and what we do here will impact the outcomes over there. While we can never predict the eventual effect of our actions, we take full responsibility to make this world a better place.
Therefore, we will refuse to be consumers, client and informants only, and reclaim agency towards the processes, algorithms and systems that shape our world. We need to know how decisions are made, we need to have the information that is at hand; we need to have direct access to the people in power, and be involved in the crafting of laws and procedures that we grapple with everyday.
Fortunately, we are not alone. We are well educated and have appropriated the tools to connect at the touch of a button, organize ourselves, make our voices heard. We have the tools to measure ourselves and our environment, to visualize and analyse the data, to come to conclusions and take action. We have continuous access to the best of learning in the world, to powerful phones and laptops and software, and to home-grown labs that help us make the things that others won’t. Furthermore we were inspired by such diverse examples as the 1% club, Avaaz, Kickstarter, Couchsurfing, Change by Us, and many, many more.
We are ready. But government is not. It was shaped in the 18th century, but increasingly struggles with 21st century problems it cannot solve. It lost touch with its citizens and is less and less equipped to provide the services and security it had pledged to offer. While it tries to build ‘smart cities’ that reinforce or strengthen the status quo – that was responsible for the problems in the first place – it loses sight of the most valuable resource it can tap into: the smart citizen.
Smart Citizens:
- Will take responsibility for the place they live, work and love in;
- Value access over ownership, contribution over power;
- Will ask forgiveness, not permission;
- Know where they can get the tools, knowledge and support they need;
- Value empathy, dialogue and trust;
- Appropriate technology, rather than accept it as is;
- Will help the people that struggle with smart stuff;
- Ask questions, then more questions, before they come up with answers;
- Actively take part in design efforts to come up with better solutions;
- Work agile, prototype early, test quickly and know when to start over;
- Will not stop in the face of seemingly huge boundariesbarriers;
- Unremittingly share their knowledge and their learning, because they know this is where true value comes from.
All over the world, smart citizens take action. We self-organise, form cooperations, share resources and take back full responsibility for the care of our children and elderly. We pop up restaurants, harvest renewable energy, maintain urban gardens, build temporary structures and nurture compassion and trust. We kickstart the products and services we care about, repair and upcycle, or learn how to manufacture things ourselves. We even coined new currencies in response to events that recently shook our comfortable world, but were never solved by the powers that be.
Until now, we have mostly worked next to governments, sometimes against them, but hardly ever with them. As a result, many of the initiatives so far have been one-offs, inspiring but not game changing. We have put lots of energy into small-scale interventions that briefly flared and then returned to business as usual. Just imagine what will happen if our energy, passion and knowledge are teamed up by governments that know how to implement and scale up. Governments that take full responsibility for participating in the open dialogue that is needed to radically rethink the systems that were built decades ago.
One day we will wake up and realise WE ARE OUR GOVERNMENT. Without us, there is nobody there. As it takes a village to raise a child, it takes a people to craft a society. We know it can be done; it was done before. And with the help of new technologies it is easier than ever. So let’s actively set out to build truly smart cities, with smart citizens at their helms, and together become the change that we want to see in this world.”
Riding the Waves or Caught in the Tide? Navigating the Evolving Information Environment
IFLA Trend Report: “In the global information environment, time moves quickly and there’s an abundance of commentators trying to keep up. With each new technological development, a new report emerges assessing its impact on different sectors of society. The IFLA Trend Report takes a broader approach and identifies five high level trends shaping the information society, spanning access to education, privacy, civic engagement and transformation. Its findings reflect a year’s consultation with a range of experts and stakeholders from different disciplines to map broader societal changes occurring, or likely to occur in the information environment.
The IFLA Trend Report is more than a single document – it is a selection of resources to help you understand where libraries fit into a changing society.
From Five Key Trends Which Will Change Our Information Environment:
Trend 1:
New Technologies Will Both Expand and Limit Who Has Access to Information…
Trend 2:
Online Education Will Democratise and Disrupt Global Learning…
Trend 3:
The Boundaries of Privacy and Data Protection Will Be Redefined…
Trend 4:
Hyper-Connected Societies Will Listen to and Empower New Voices and Groups…In hyper-connected societies more opportunities for collective action are being realised – enabling the rise of new voices and promoting the growth of single-issue movements at the expense of traditional political parties. Open government initiatives and access to public sector data are leading to more transparency and citizen-focused public services.
Trend 5:
The Global Information Economy Will Be Transformed by New Technologies…”
A Theory of Creepy: Technology, Privacy and Shifting Social Norms
Omer Tene and Jules Polonetsky in Yale Journal of Law & Technology: “The rapid evolution of digital technologies has hurled to the forefront of public and legal discourse dense social and ethical dilemmas that we have hardly begun to map and understand. In the near past, general community norms helped guide a clear sense of ethical boundaries with respect to privacy. One does not peek into the window of a house even if it is left open. One does not hire a private detective to investigate a casual date or the social life of a prospective employee. Yet with technological innovation rapidly driving new models for business and inviting new types of personal socialization, we often have nothing more than a fleeting intuition as to what is right or wrong. Our intuition may suggest that it is responsible to investigate the driving record of the nanny who drives our child to school, since such tools are now readily available. But is it also acceptable to seek out the records of other parents in our child’s car pool or of a date who picks us up by car? Alas, intuitions and perceptions of “creepiness” are highly subjective and difficult to generalize as social norms are being strained by new technologies and capabilities. And businesses that seek to create revenue opportunities by leveraging newly available data sources face huge challenges trying to operationalize such subjective notions into coherent business and policy strategies.
This article presents a set of social and legal considerations to help individuals, engineers, businesses and policymakers navigate a world of new technologies and evolving social norms. These considerations revolve around concepts that we have explored in prior work, including enhanced transparency; accessibility to information in usable format; and the elusive principle of context.”
Three Paradoxes of Big Data
New Paper by Neil M. Richards and Jonathan H. King in the Stanford Law Review Online: “Big data is all the rage. Its proponents tout the use of sophisticated analytics to mine large data sets for insight as the solution to many of our society’s problems. These big data evangelists insist that data-driven decisionmaking can now give us better predictions in areas ranging from college admissions to dating to hiring to medicine to national security and crime prevention. But much of the rhetoric of big data contains no meaningful analysis of its potential perils, only the promise. We don’t deny that big data holds substantial potential for the future, and that large dataset analysis has important uses today. But we would like to sound a cautionary note and pause to consider big data’s potential more critically. In particular, we want to highlight three paradoxes in the current rhetoric about big data to help move us toward a more complete understanding of the big data picture. First, while big data pervasively collects all manner of private information, the operations of big data itself are almost entirely shrouded in legal and commercial secrecy. We call this the Transparency Paradox. Second, though big data evangelists talk in terms of miraculous outcomes, this rhetoric ignores the fact that big data seeks to identify at the expense of individual and collective identity. We call this the Identity Paradox. And third, the rhetoric of big data is characterized by its power to transform society, but big data has power effects of its own, which privilege large government and corporate entities at the expense of ordinary individuals. We call this the Power Paradox. Recognizing the paradoxes of big data, which show its perils alongside its potential, will help us to better understand this revolution. It may also allow us to craft solutions to produce a revolution that will be as good as its evangelists predict.”
The US Constitution version 2.0
To fix this bug, the First Continental Congress voted on twelve Constitutional Amendments in September of 1789. Two of them failed to gain enough support and the remaining ten, collectively known as The Bill of Rights, were included in ‘version 2.0’ of the US Constitution, released in 1791.
This refactoring process was open source-minded on multiple levels.
First, the voice of the people (the community) was heard when expressing concern about defects (bugs) in the Constitution. In this case, the bugs related to the lack of sufficient protection for individual civil rights. There was no presumption of perfection or completeness in the US Constitution, and there was a will to improve it and make it better through an open political process.
Second, changes were proposed, discussed, and finally implemented. The discussion of these amendments is equivalent to code reviews that a typical open source software project will go through when adopting substantial changes. Note: the amendements were adopted without having to “fork” the project (the country), though later the country was deeply divided, resulting in the American Civil War in 1861…
As code and law, and community and society, come closer together, taking a fresh look at the history that led us here, sheds a bright light on how we can continue to work together, and how open source principles can continue to change the world for the better.”