Open Access Book: “The Lawrence and Lynne Brown Democracy Medal, presented by the McCourtney Institute for Democracy at Penn State, recognizes outstanding individuals, groups, and organizations that produce innovations to further democracy in the United States or around the world.
2019 Brown Democracy Medal winners David M. Farrell and Jane Suiter are co-leads on the Irish Citizens’ Assembly Project, which has transformed Irish politics over the past decade. The project started in 2011 and led to a series of significant policy decisions, including successful referenda on abortion and marriage equality….(More)”.
Andrea Siodmok and Matthew Taylor at the RSA: “…‘Bad’ process is time wasting and energy sapping. It can reinforce barriers to collaboration, solidify hierarchies and hamper adaptiveness.
‘Good process’ energises people, creates spaces for different ideas to emerge, builds trust and collective capacity.
The bad and good could be distinguished along several dimensions. Here are some:
Bad process:
Routine/happens because it happens
Limited preparation and follow through
Little or no facilitation
Reinforces hierarchies, excludes key voices
Rigid accountability focussed on blame
Always formal and mandated
Low trust/transactional
Good process:
Mission/goal oriented – happens because it makes a difference
Sees process as part of a flow of change – clear accountability
Facilitated by people with necessary skills and techniques
Inclusive, what matters is the quality of contributions not their source
Collective accountability focussed on learning
Mixes formal and informal settings and methods, often voluntary
Trust enhancing/collaborative
Why is bad process so prevalent and good process so rare?
Because bad process is often the default. In the short term, bad process is easier, less intensive-resource, and less risky than good process.
Bringing people together in inclusive processes
Bringing key actors together in inclusive processes help us both understand the system that is maintaining the status quo and building a joint sense of mission for a new status quo.
It also helps people start to identify and organise around key opportunities for change.
One of the most positive developments to have occurred in and around Whitehall in recent years is the emergence of informal, system spanning networks of public officials animated by shared values and goals such as One Team Gov and a whole host of bottom up networks on topics as diverse as wellbeing, inclusion, and climate change….(More)”.
Medha Basu at GovInsider: “How do you communicate with citizens as a pandemic stirs fear and spreads false news? Singapore has trialled WhatsApp to give daily updates on the Covid-19 virus.
The World Health Organisation’s chief praised Singapore’s reaction to the outbreak. “We are very impressed with the efforts they are making to find every case, follow up with contacts, and stop transmission,” Tedros Adhanom Ghebreyesus said.
Since late January, the government has been providing two to three daily updates on cases via the messaging app. “Fake news is typically propagated through Whatsapp, so messaging with the same interface can help stem this flow,” Sarah Espaldon, Operations Marketing Manager from Singapore’s Open Government Products unit told GovInsider….
The niche system became newly vital as Covid-19 arrived, with fake news and fear following quickly in a nation that still remembers the fatal SARS outbreak of 2003. The tech had to be upgraded to ensure it could cope with new demand, and get information out rapidly before misinformation could sow discord.
The Open Government Products team used three tools to adapt Whatsapp and create a rapid information sharing system.
1. AI Translation
Singapore has four official languages – Chinese, English, Malay and Tamil. Government used an AI tool to rapidly translate the material from English, so that every community receives the information as quickly as possible.
An algorithm produces the initial draft of the translation, which is then vetted by civil servants before being sent out on WhatsApp. The AI was trained using text from local government communications so is able to translate references and names of Singapore government schemes. This project was built by the Ministry of Communication and Information and Agency for Science, Technology and Research in collaboration with GovTech.
2. Make it easy to sign up
People specify their desired language through an easy sign up form. Singapore used Form.Sg, a tool that allows officials to launch a new mailing list in 30 minutes and connect to other government systems. A government-built form ensures that data is end-to-end encrypted and connected to the government cloud.
3. Fast updates
The updates were initially too slow in reaching people. It took four hours to add new subscribers to the recipient list and the system could send only 10 messages per second. “With 500,000 subscribers, it would take almost 14 hours for the last person to get the message,” Espaldon says….(More)”.
Press Release: “Europeans want their digital devices to be easier to repair or recycle and are willing to share their personal information to improve public services, as a special Eurobarometer survey shows. The survey, released today, measured attitudes towards the impact of digitalisation on daily lives of Europeans in 27 EU Member States and the United Kingdom. It covers several different areas including digitalisation and the environment, sharing personal information, disinformation, digital skills and the use of digital ID….
Overall, 59% of respondents would be willing to share some of their personal information securely to improve public services. In particular, most respondents are willing to share their data to improve medical research and care (42%), to improve the response to crisis (31%) or to improve public transport and reduce air pollution (26%).
An overwhelming majority of respondents who use their social media accounts to log in to other online services (74%) want to know how their data is used. A large majority would consider it useful to have a secure single digital ID that could serve for all online services and give them control over the use of their data….
In addition to the Special Eurobarometer report, the last iteration of the Standard Eurobarometer conducted in November 2019 also tested public perceptions related to Artificial Intelligence. The findings also published in a separate report today.
Around half of the respondents (51%) said that public policy intervention is needed to ensure ethical applications. Half of the respondents (50%) mention the healthcare sector as the area where AI could be most beneficial. A strong majority (80%) of the respondents think that they should be informed when a digital service or mobile application uses AI in various situations….(More)”.
Book by By Michael Luca and Max H. Bazerman: “Have you logged into Facebook recently? Searched for something on Google? Chosen a movie on Netflix? If so, you’ve probably been an unwitting participant in a variety of experiments—also known as randomized controlled trials—designed to test the impact of different online experiences. Once an esoteric tool for academic research, the randomized controlled trial has gone mainstream. No tech company worth its salt (or its share price) would dare make major changes to its platform without first running experiments to understand how they would influence user behavior. In this book, Michael Luca and Max Bazerman explain the importance of experiments for decision making in a data-driven world.
Luca and Bazerman describe the central role experiments play in the tech sector, drawing lessons and best practices from the experiences of such companies as StubHub, Alibaba, and Uber. Successful experiments can save companies money—eBay, for example, discovered how to cut $50 million from its yearly advertising budget—or bring to light something previously ignored, as when Airbnb was forced to confront rampant discrimination by its hosts. Moving beyond tech, Luca and Bazerman consider experimenting for the social good—different ways that governments are using experiments to influence or “nudge” behavior ranging from voter apathy to school absenteeism. Experiments, they argue, are part of any leader’s toolkit. With this book, readers can become part of “the experimental revolution.”…(More)”.
Paper by Daniele Rama, Yelena Mejova, Michele Tizzoni, Kyriaki Kalimeri, and Ingmar Weber: “In the global move toward urbanization, making sure the people remaining in rural areas are not left behind in terms of development and policy considerations is a priority for governments worldwide. However, it is increasingly challenging to track important statistics concerning this sparse, geographically dispersed population, resulting in a lack of reliable, up-to-date data. In this study, we examine the usefulness of the Facebook Advertising platform, which offers a digital “census” of over two billions of its users, in measuring potential rural-urban inequalities.
We focus on Italy, a country where about 30% of the population lives in rural areas. First, we show that the population statistics that Facebook produces suffer from instability across time and incomplete coverage of sparsely populated municipalities. To overcome such limitation, we propose an alternative methodology for estimating Facebook Ads audiences that nearly triples the coverage of the rural municipalities from 19% to 55% and makes feasible fine-grained sub-population analysis. Using official national census data, we evaluate our approach and confirm known significant urban-rural divides in terms of educational attainment and income. Extending the analysis to Facebook-specific user “interests” and behaviors, we provide further insights on the divide, for instance, finding that rural areas show a higher interest in gambling. Notably, we find that the most predictive features of income in rural areas differ from those for urban centres, suggesting researchers need to consider a broader range of attributes when examining rural wellbeing. The findings of this study illustrate the necessity of improving existing tools and methodologies to include under-represented populations in digital demographic studies — the failure to do so could result in misleading observations, conclusions, and most importantly, policies….(More)”.
Paper by Sonia Royo, Vicente Pina and Jaime Garcia-Rayado: “This paper analyzes the award-winning e-participation initiative of the city council of Madrid, Decide Madrid, to identify the critical success factors and the main barriers that are conditioning its performance. An exploratory case study is used as a research technique, including desk research and semi-structured interviews. The analysis distinguishes contextual, organizational and individual level factors; it considers whether the factors or barriers are more related to the information and communication technology (ICT) component, public sector context or democratic participation; it also differentiates among the different stages of the development of the initiative. Results show that individual and organizational factors related to the public sector context and democratic participation are the most relevant success factors.
The high expectations of citizens explain the high levels of participation in the initial stages of Decide Madrid. However, the lack of transparency and poor functioning of some of its participatory activities (organizational factors related to the ICT and democratic dimensions) are negatively affecting its performance. The software created for this platform, Consul, has been adopted or it is in the process of being implemented in more than 100 institutions in 33 countries. Therefore, the findings of this research can potentially be useful to improve the performance and sustainability of e-participation platforms worldwide…(More)”.
Iqbal Dhaliwal, John Floretta & Sam Friedlander at SSIR: “…In its post-Nobel phase, one of J-PAL’s priorities is to unleash the treasure troves of big digital data in the hands of governments, nonprofits, and private firms. Primary data collection is by far the most time-, money-, and labor-intensive component of the vast majority of experiments that evaluate social policies. Randomized evaluations have been constrained by simple numbers: Some questions are just too big or expensive to answer. Leveraging administrative data has the potential to dramatically expand the types of questions we can ask and the experiments we can run, as well as implement quicker, less expensive, larger, and more reliable RCTs, an invaluable opportunity to scale up evidence-informed policymaking massively without dramatically increasing evaluation budgets.
Although administrative data hasn’t always been of the highest quality, recent advances have significantly increased the reliability and accuracy of GPS coordinates, biometrics, and digital methods of collection. But despite good intentions, many implementers—governments, businesses, and big NGOs—aren’t currently using the data they already collect on program participants and outcomes to improve anti-poverty programs and policies. This may be because they aren’t aware of its potential, don’t have the in-house technical capacity necessary to create use and privacy guidelines or analyze the data, or don’t have established partnerships with researchers who can collaborate to design innovative programs and run rigorous experiments to determine which are the most impactful.
At J-PAL, we are leveraging this opportunity through a new global research initiative we are calling the “Innovations in Data and Experiments for Action” Initiative (IDEA). IDEA supports implementers to make their administrative data accessible, analyze it to improve decision-making, and partner with researchers in using this data to design innovative programs, evaluate impact through RCTs, and scale up successful ideas. IDEA will also build the capacity of governments and NGOs to conduct these types of activities with their own data in the future….(More)”.
Report by Chatham House: “There is a widespread sense that liberal democracy is in crisis, but little consensus exists on the specific nature and causes of the crisis. In particular, there are three prisms through which the crisis is usually seen: the rise of ‘populism’, ‘democratic deconsolidation’, and a ‘hollowing out’ of democracy. Each reflects normative assumptions about democracy.
The exact role of digital technology in the crisis is disputed. Despite the widely held perception that social media is undermining democracy, the evidence for this is limited. Over the longer term, the further development of digital technology could undermine the fundamental preconditions for democracy – though the pace and breadth of technological change make predictions about its future impact difficult.
Democracy functions in different ways in different European countries, with political systems on the continent ranging from ‘majoritarian democracies’ such as the UK to ‘consensual democracies’ such as Belgium and Switzerland. However, no type seems to be immune from the crisis. The political systems of EU member states also interact in diverse ways with the EU’s own structure, which is problematic for representative democracy as conventionally understood, but difficult to reform.
Political parties, central to the model of representative democracy that emerged in the late 18th century, have long seemed to be in decline. Recently there have been some signs of a reversal of this trend, with the emergence of parties that have used digital technology in innovative ways to reconnect with citizens. Traditional parties can learn from these new ‘digital parties’.
Recent years have also seen a proliferation of experiments in direct and deliberative democracy. There is a need for more experimentation in these alternative forms of democracy, and for further evaluation of how they can be integrated into the existing institutions and processes of representative democracy at the local, regional, national and EU levels.
We should not think of democracy in a static way – that is, as a system that can be perfected once and for all and then simply maintained and defended against threats. Democracy has continually evolved and now needs to evolve further. The solution to the crisis will not be to attempt to limit democracy in response to pressure from ‘populism’ but to deepen it further as part of a ‘democratization of democracy’….(More)”.
Michael A. Johansson & Daniela Saderi in Nature: “The public call for rapid sharing of research data relevant to the COVID-19 outbreak (see go.nature.com/2t1lyp6) is driving an unprecedented surge in (unrefereed) preprints. To help pinpoint the most important research, we have launched Outbreak Science Rapid PREreview, with support from the London-based charity Wellcome. This is an open-source platform for rapid review of preprints related to emerging outbreaks (see https://outbreaksci.prereview.org).
These reviews comprise responses to short, yes-or-no questions, with optional commenting. The questions are designed to capture structured, high-level input on the importance and quality of the research, which can be aggregated across several reviews. Scientists who have ORCID IDs can submit their reviews as they read the preprints (currently limited to the medRxiv, bioRxiv and arXiv repositories). The reviews are open and can be submitted anonymously.
Outbreaks of pathogens such as the SARS-CoV-2 coronavirus that is responsible for COVID-19 move fast and can affect anyone. Research to support outbreak response needs to be fast and open, too, as do mechanisms to review outbreak-related research. Help other scientists, as well as the media, journals and public-health officials, to find the most important COVID-19 preprints now….(More)”.
