Reapplying behavioral symmetry: public choice and choice architecture

Curated on Posted on by Stefaan Verhulst

Michael David Thomas in Public Choice: “New justifications for government intervention based on behavioral psychology rely on a behavioral asymmetry between expert policymakers and market participants. Public choice theory applied the behavioral symmetry assumption to policy making in order to illustrate how special interests corrupt the suppositions of benevolence on the part of policy makers. Cognitive problems associated with market choices have been used to argue for even more intervention.

If behavioral symmetry is applied to the experts and not just to market participants, problems with this approach to public policy formation become clear. Manipulation, cognitive capture, and expert bias are among the problems associated with a behavioral theory of market failure. The application of behavioral symmetry to the expanding role of choice architecture will help to limit the bias in behavioral policy. Since experts are also subject to cognitive failures, policy must include an evaluation of expert error. Like the rent-seeking literature before it, a theory of cognitive capture points out the systematic problems with a theory of asymmetry between policy experts and citizens when it comes to policy making….(More)”.

Algorithmic Injustice

Curated on Posted on by Stefaan Verhulst

Tafari Mbadiwe at The Atlantis: “For generations, the Maasai people of eastern Africa have passed down the story of a tireless old man. He lived alone and his life was not easy. He spent every day in the fields — tilling the land, tending the animals, and gathering water. The work was as necessary as it was exhausting. But the old man considered himself fortunate. He had a good life, and never really gave much thought to what was missing.

One morning the old man was greeted with a pleasant surprise. Standing in his kitchen was a young boy, perhaps seven or eight years old. The old man had never seen him before. The boy smiled but said nothing. The old man looked around. His morning breakfast had already been prepared, just as he liked it. He asked the boy’s name. “Kileken,” the boy replied. After some prodding, the boy explained that, before preparing breakfast, he had completed all of the old man’s work for the day. Incredulous, the old man stepped outside. Indeed, the fields had been tilled, the animals tended, and the water gathered. Astonishment written all over his face, the old man staggered back into the kitchen. “How did this happen? And how can I repay you?” The boy smiled again, this time dismissively. “I will accept no payment. All I ask is that you let me stay with you.” The old man knew better than to look a gift horse in the mouth.

Kileken and the old man soon became inseparable, and the farm grew lush and bountiful as it never had before. The old man could hardly remember what life was like before the arrival of his young comrade. There could be no doubt: With Kileken’s mysterious assistance, the old man was prospering. But he never quite understood why, or how, it had happened.

To an extent we have failed to fully acknowledge, decision-making algorithms have become our society’s collective Kileken. They show up unannounced and where we least expect them, promise and often deliver great things, and quickly come to be seen as indispensable. Their reach can’t be overestimated. They tell traders what stocks to buy and sell, determine how much our car insurance costs, influence which products Amazon shows us and how much we get charged for them, and interpret our Google searches and rank their results….(More)”.

Finding a more human government

Curated on Posted on by Stefaan Verhulst

Report by the Centre for Public Impact: “…embarked upon a worldwide project to find out how governments can strengthen their legitimacy. Amidst the turbulence and unpredictability of recent years, there are many contemporary accounts of people feeling angry, cynical or ambivalent about government.

While much has been said about the personalities of leaders and the rise of populist parties, what’s less clear is what governments could really do to strengthen legitimacy, a concept most agree remains integral to worldwide stability and peace. To find out what legitimacy means to people today and how it could be strengthened, we decided to break out of the usual circles of influence and ensure our project heard directly from citizens from around the world. People were open and honest about the struggle for someone in government to understand and to listen. Some shed tears while others felt angry about how their voices and identities seemed undervalued. Everyone, however, wanted to show how it was still very possible to build a stronger relationship and understanding between governments and people, even if the day-to-day actions of government were not always popular.

The aim of this paper is not to provide the definitive model for legitimacy. Instead, we have sought to be open about what we heard, stay true to people’s views and shine a light on the common themes that could help governments have better conversations about building legitimacy into all their systems and with the support of their citizens.

We gathered case studies to show how this was already happening and found positive examples in places we didn’t expect. The importance of governments showing their human side – even in our age of AI and robotics – emerged as such a key priority, and is why we called this paper Finding a more human government.

This is a conversation that has only just begun. …. To see what others are saying, do take a look at our website www.findinglegitimacy.centreforpublicimpact.org”

Can Data Help Brazil Take a Bite Out of Crime?

Curated on Posted on by Stefaan Verhulst

Joe Leahy at ZY See Beyond: “When Argentine entrepreneur Federico Vega two years ago launched a startup offering Uberlike services for Brazil’s freight industry, the sector was on the cusp of a wave of cargo theft.

Across Brazil, but especially in Rio de Janeiro, crime has soared, with armed gangs robbing one truck every 50 minutes in Rio last year.

But while the authorities have reacted with force to the crime wave, Vega turned to software engineers at his CargoX startup. By studying a range of industry and security data, CargoX developed software that identifies risks and helps drivers avoid crime hot spots, or if a robbery does happen, alerts the company in real time.CargoX says that in Brazil, 0.1 percent by value of all cargo transported by trucks is stolen. “We are about 50 percent lower than that, but we still have tons of work to do,” says São Paulo–based Vega.

CargoX is one of a growing number of Brazilian technology startups that are seeking digital solutions to the problem of endemic crime in Latin America’s largest country.

Having started from zero two years ago, CargoX today has signed up more than 5,000 truckers. The company scans data from all sources to screen its motorists and study past crimes to see what routes, times, neighborhoods and types of cargo represent the highest risk.

Certain gas stations that might, for instance, be known for prostitution are avoided because of their criminal associations. Daytime delivery is better than night. Drivers are tracked by GPS and must stay inside “geofences” — known safe routes. Foraying outside these alerts the system.

Vega says the key is to learn from the data. “Everyone says it’s good to learn from your mistakes, but it’s even better to learn from other people’s mistakes.”

The use of big data to anticipate crime is at the center of the approach of another tech-savvy entrepreneur, Pedro Moura Costa, the founder of BVRio Institute, an organization that seeks market solutions to environmental issues.

Organized crime is targeting everything from highway robbery to the illegal plunder of tropical hardwoods in the Amazon while online crime such as credit card fraud is also rampant, analysts say….(More)”.

How the government will operate in 2030

Curated on Posted on by Stefaan Verhulst

Darrell West at the Hill: “Imagine it is 2030 and you are a U.S. government employee working from home. With the assistance of the latest technology, you participate in video calls with clients and colleagues, augment your job activities through artificial intelligence and a personal digital assistant, work through collaboration software, and regularly get rated on a one-to-five scale by clients regarding your helpfulness, follow-through, and task completion.

How did you — and the government — get here? The sharing economy that unfolded in 2018 has revolutionized the public-sector workforce. The days when federal employees were subject to a centrally directed Office of Personnel and Management that oversaw permanent, full-time workers sitting in downtown office buildings are long gone. In their place is a remote workforce staffed by a mix of short- and long-term employees. This has dramatically improved worker productivity and satisfaction.

In the new digital world that has emerged, the goal is to use technology to make employees accountable. Gone are 20- or 30-year careers in the federal bureaucracy. Political leaders have always preached the virtue of running government like a business, and the success of Uber, Airbnb, and WeWork has persuaded them to focus on accountability and performance.

Companies such as Facebook demonstrated they could run large and complex organizations with less than 20,000 employees, and the federal government followed suit in the late 2020s. Now, workers deploy the latest tools of artificial intelligence, virtual reality, data analytics, robots, driverless cars, and digital assistants to improve the government. Unlike the widespread mistrust and cynicism that had poisoned attitudes in the decades before, the general public now sees government as a force for achieving positive results.

Many parts of the federal government are decentralized and mid-level employees are given greater authority to make decisions — but are subject to digital ratings that keep them accountable for their performance. The U.S. government borrowed this technique from China, where airport authorities in 2018 installed digital devices that allowed visitors to rate the performance of individual passport officers after every encounter. The reams of data have enabled Chinese authorities to fire poor performers and make sure foreign visitors see a friendly and competent face at the Beijing International Airport.

Alexa-like devices are given to all federal employees. The devices are used to keep track of leave time, file reimbursement requests, request time off, and complete a range of routine tasks that used to take employees hours. Through voice-activated commands, they navigate these mundane tasks quickly and efficiently. No one can believe the mountains of paperwork required just a decade ago….(More)”.

A Clever Smartphone Attachment Will Show if Water Is Contaminated

Curated on Posted on by Stefaan Verhulst

Victor Tangermann in Futurism: “…astronomers from the University of Leiden in the Netherlands… are developing a simple smartphone attachment that makes it ridiculously, comically easy to measure the quality of water by pointing the tool at it, nothing more.

The tool’s primary purpose isn’t just so that you can whet your whistle in any lake, river, or creek you deem tasty-looking — quick and precise measurements of water pollution can be hugely beneficial for science. This kind of data can steer environmental policies on a national level. Citizens can tell if their drinking water is contaminated. Fishermen are able to determine the quality of their catch, and how pollution could affect local fish populations. Polluted water can even determine human migration patterns by forcing fishermen to move or give up their trade altogether….

There’s a precedent that have researchers hopeful. In 2013, the same team of astronomers and toxicologists developed the iSPEX (Spectropolarimeter for Planetary EXploration) — a smartphone attachment that can measure air pollution. Dutch citizens, along with people in cities from Athens to London, took thousands of measurements of the particulates in the air. The result: a detailed map of dust particles over the Netherlands and beyond.

The technology behind the smartphone attachment actually is a spin-off of sophisticated astronomy technology that can tell if oxygen is present on planets around other stars. This also foregoes the need to take local samples and send them back to the lab — a relatively expensive process that can take a lot longer….(More)”.

The People vs. Democracy: Why Our Freedom Is in Danger and How to Save It

Curated on Posted on by Stefaan Verhulst

Book by Yascha Mounk: “The world is in turmoil. From India to Turkey and from Poland to the United States, authoritarian populists have seized power. As a result, Yascha Mounk shows, democracy itself may now be at risk.

Two core components of liberal democracy—individual rights and the popular will—are increasingly at war with each other. As the role of money in politics soared and important issues were taken out of public contestation, a system of “rights without democracy” took hold. Populists who rail against this say they want to return power to the people. But in practice they create something just as bad: a system of “democracy without rights.”

The consequence, Mounk shows in The People vs. Democracy, is that trust in politics is dwindling. Citizens are falling out of love with their political system. Democracy is wilting away. Drawing on vivid stories and original research, Mounk identifies three key drivers of voters’ discontent: stagnating living standards, fears of multiethnic democracy, and the rise of social media. To reverse the trend, politicians need to enact radical reforms that benefit the many, not the few.

The People vs. Democracy is the first book to go beyond a mere description of the rise of populism. In plain language, it describes both how we got here and where we need to go. For those unwilling to give up on either individual rights or the popular will, Mounk shows, there is little time to waste: this may be our last chance to save democracy….(More)”

Can we solve wicked problems?

Curated on Posted on by Stefaan Verhulst

Paper by Gianluca Elia and Alessandro Margherita describing “A conceptual framework and a collective intelligence system to support problem analysis and solution design for complex social issues…Wicked problems are complex and multifaceted issues that have no single solution, and are perceived by different stakeholders through contrasting views. Examples in the social context include climate change, poverty, energy production, sanitation, sustainable cities, pollution and homeland security.

Extant research has been addressed to support open discussion and collaborative decision making in wicked scenarios, but complexities derive from the difficulty to leverage multiple contributions, coming from both experts and non-experts, through a structured approach.

In such view, we present a conceptual framework for the study of wicked problem solving as a complex and multi-stakeholder process. Afterwards, we describe an integrated system of tools and associated operational guidelines aimed to support collective problem analysis and solution design. The main value of the article is to highlight the relevance of collective approaches in the endeavor of wicked problem resolution, and to provide an integrated framework of activities, actors and purposeful tools….(More)”.

 

The Help-Yourself City: Legitimacy and Inequality in DIY Urbanism

Curated on Posted on by Stefaan Verhulst

Book by Gordon C.C. Douglas: “When local governments neglect public services or community priorities, how do concerned citizens respond? In The Help-Yourself City, Gordon Douglas looks closely at people who take urban planning into their own hands with homemade signs and benches, guerrilla bike lanes and more. Douglas explores the frustration, creativity, and technical expertise behind these interventions, but also the position of privilege from which they often come. Presenting a needed analysis of this growing trend from vacant lots to city planning offices, The Help-Yourself City tells a street-level story of people’s relationships to their urban surroundings and the individualization of democratic responsibility…(More)”.

Data for Development: What’s next? Concepts, trends and recommendations

Curated on Posted on by Stefaan Verhulst

Report by the WebFoundation: “The exponential growth of data provides powerful new ways for governments and companies to understand and respond to challenges and opportunities. This report, Data for Development: What’s next, investigates how organisations working in international development can leverage the growing quantity and variety of data to improve their investments and projects so that they better meet people’s needs.

Investigating the state of data for development and identifying emerging data trends, the study provides recommendations to support German development cooperation actors seeking to integrate data strategies and investments in their work. These insights can guide any organisation seeking to use data to enhance their development work.

The research considers four types of data: (1) big data, (2) open data, (3) citizen-generated data and (4) real-time data, and examines how they are currently being used in development-related policy-making and how they might lead to better development outcomes….(More)”.