DemTools: Cultivating Democracy


DemTools by NDI Tech: “Democratic activists and human rights organizers aren’t computer geeks.And they don’t have to be.

The internet is changing the relationships between citizens and governments around the world — but many political institutions are hobbled by a lack of access to empowering web technologies.

DemTools harnesses the power of free, open-source software to provide civic organizations, legislatures, and political parties with the capabilities to effectively engage 21st century citizens and build better democracies.

Download the DemTools Guide Book

Meet DemTools:

 Civi: Powerful, flexible contact management and citizen engagement
DKAN: Organize, Store, Graph, Map and Share Your Data

Video games can help bring excluded youth into work


Hannah Kuchler in the Financial Times: “Gamification” is a case in point. This buzzword describes attempts by companies to turn dull workplace chores into play, perhaps by injecting an element of video gaming or a ranking system. That such exercises are often a disguised way of tracking and boosting productivity can leave workers sulky, not cheered.

An exception is when gamification is used to pave the way to a job, rather than tinker with an existing role.

The Rockefeller Foundation, a US charity, recently teamed up with a start-up called Knack to use video games to assess the suitability of unemployed, underqualified 16- to 24-year-olds for entry-level jobs. A typical Knack game might involve playing a busy sushi waiter to show an ability to juggle tasks, prioritise and be considerate.

With Rockefeller research finding two-thirds of lifetime wage growth comes in the first 10 years of employment, the foundation believes it is vital to search for ways to make it easier to get a first job.

Involving the French insurance group AxaAmerican Express and the US health insurer Cigna, the trial assessed the abilities of 600 young unemployed Americans for jobs as financial analysts, customer service representatives and insurance claims processors.

What it found surprised some: in the games, 83 per cent of the unemployed scored at least as well as the companies’ existing staff in these roles : evidence of a sort that, despite not having stacks of certificates, they could be trusted and hired.

Rockefeller concluded that the games, designed to test skills appropriate for each role, “hold great promise” for changing the course of youth employment. The foundation is especially excited because unlike intensive training programmes such as one-on-one interview-coaching, video games are easily scalable, creating the opportunity to get a lot of people their first job, fast.

Axa was drawn to the trial after it successfully recruited employees who had certificates from mass open online courses — known as Moocs — rather than conventional universities….(More)”

The Routledge Companion to Social Media and Politics


Book edited by Axel Bruns, Gunn Enli, Eli Skogerbo, Anders Olof Larsson, Christian Christensen: “Social media are now widely used for political protests, campaigns, and communication in developed and developing nations, but available research has not yet paid sufficient attention to experiences beyond the US and UK. This collection tackles this imbalance head-on, compiling cutting-edge research across six continents to provide a comprehensive, global, up-to-date review of recent political uses of social media.

Drawing together empirical analyses of the use of social media by political movements and in national and regional elections and referenda, The Routledge Companion to Social Media and Politics presents studies ranging from Anonymous and the Arab Spring to the Greek Aganaktismenoi, and from South Korean presidential elections to the Scottish independence referendum. The book is framed by a selection of keystone theoretical contributions, evaluating and updating existing frameworks for the social media age….(More)”

Swipe Right to Become an Organ Donor


PSFK: ” Tinder is an app known for its match-making services, or at least, letting people find a good match for them. Its popularity and success lies on its easy user-interface and the amount of Tinder profile choices available, which is why the United Kingdom’s National Health Service knew that partnering with Tinder was a great idea to encourage people to sign up as organ donors.

The NHS wants to encourage Tinder users to sign up at the NHS Organ Donor Registry. Given the increasing number of patients that needs organ donors and the increasing number of deaths due to the waiting for donors, the NHS hopes that using Tinder as a platform can prove to be helpful in also increasing the number of organ donors in the country.

The NHS started by setting up bespoke profiles for their three main celebrity supporters, Jamie Laing from Made in Chelsea, Jade Jones (Olympic Gold Medalist) and Gemma Oaten of Emmerdale. Each of the profile has ‘The Wait’ logo on top, signifying that they support organ donation. So if the user swipes right on one of these profiles, that means the user supports the organ donation campaign and will be given the link to where he or she can sign up…..

Tinder’s most active users range from 18-to-35 year olds and this is exactly the demographic that the NHS is looking for when it comes to organ donors. Moreover, this partnership doesn’t just want people to support organ donation, but they actually want people to take the most necessary step, which is signing up as an organ donor. And as Johnson said, “Joining the register takes only a couple of minutes— about the same amount of time as a few swipes on Tinder.” See NHS Organ Donation/Tinder

Privacy by design in big data


An overview of privacy enhancing technologies in the era of big data analytics by the European Union Agency for Network and Information Security (ENISA) : “The extensive collection and further processing of personal information in the context of big data analytics has given rise to serious privacy concerns, especially relating to wide scale electronic surveillance, profiling, and disclosure of private data. In order to allow for all the benefits of analytics without invading individuals’ private sphere, it is of utmost importance to draw the limits of big data processing and integrate the appropriate data protection safeguards in the core of the analytics value chain. ENISA, with the current report, aims at supporting this approach, taking the position that, with respect to the underlying legal obligations, the challenges of technology (for big data) should be addressed by the opportunities of technology (for privacy). To this end, in the present study we first explain the need to shift the discussion from “big data versus privacy” to “big data with privacy”, adopting the privacy and data protection principles as an essential value of big data, not only for the benefit of the individuals, but also for the very prosperity of big data analytics. In this respect, the concept of privacy by design is key in identifying the privacy requirements early at the big data analytics value chain and in subsequently implementing the necessary technical and organizational measures. Therefore, after an analysis of the proposed privacy by design strategies in the different phases of the big data value chain, we provide an overview of specific identified privacy enhancing technologies that we find of special interest for the current and future big data landscape. In particular, we discuss anonymization, the “traditional” analytics technique, the emerging area of encrypted search and privacy preserving computations, granular access control mechanisms, policy enforcement and accountability, as well as data provenance issues. Moreover, new transparency and access tools in big data are explored, together with techniques for user empowerment and control. Following the aforementioned work, one immediate conclusion that can be derived is that achieving “big data with privacy” is not an easy task and a lot of research and implementation is still needed. Yet, we find that this task can be possible, as long as all the involved stakeholders take the necessary steps to integrate privacy and data protection safeguards in the heart of big data, by design and by default. To this end, ENISA makes the following recommendations:

  • Privacy by design applied …
  • Decentralised versus centralised data analytics …
  • Support and automation of policy enforcement
  • Transparency and control….
  • User awareness and promotion of PETs …
  • A coherent approach towards privacy and big data ….(More)”

Big and Open Linked Data (BOLD) in government: A challenge to transparency and privacy?


Marijn Janssen and Jeroen van den Hoven in Government Information Quarterly: “Big and Open Linked Data (BOLD) results in new opportunities and have the potential to transform government and its interactions with the public. BOLD provides the opportunity to analyze the behavior of individuals, increase control, and reduce privacy. At the same time BOLD can be used to create an open and transparent government. Transparency and privacy are considered as important societal and democratic values that are needed to inform citizens and let them participate in democratic processes. Practices in these areas are changing with the rise of BOLD. Although intuitively appealing, the concepts of transparency and privacy have many interpretations and are difficult to conceptualize, which makes it often hard to implement them. Transparency and privacy should be conceptualized as complex, non-dichotomous constructs interrelated with other factors. Only by conceptualizing these values in this way, the nature and impact of BOLD on privacy and transparency can be understood, and their levels can be balanced with security, safety, openness and other socially-desirable values….(More)”

 

What Citizens Can Teach Civil Servants About Open Government


 and  in Governing: “An open government is one that is transparent, participatory and collaborative. But moving from traditional government operating behind closed doors to more open institutions, where civil servants work together with citizens to create policies and solve problems, demands new skills and sensibilities.

As more and more American public-sector leaders embrace the concept of openness as a positive force for governmental effectiveness, they would do well to look toward Brazil’s largest city, where an unusual experiment was just launched: an effort to use a variation on crowdsourcing to retrain Sao Paulo’s 150,000 civil servants. It’s described as the world’s largest open-government training program.

The program, known as Agents of Open Government – part of a wider city initiative called “Sao Paulo Aberta” (Open Sao Paulo) — aims to teach through peer-to-peer learning, where government employees learn from citizens. Twenty-four citizen-led courses that began last month are aimed not only at government employees and elected community representatives but also at social activists and the general population.

Sao Paolo is betting on the radical notion that learning can happen outside of formal civil-service training colleges. This initiative reflects a growing global trend toward recognizing that institutions can become smarter — more effective and efficient — by making use of the skills and experience of those outside of government.

Officials hope to have 25,000 participants over the course of the coming year. To encourage public employees’ participation, city workers who attend the courses gain credits in the municipal evaluation system that allow them to get pay raises….(More)”

Privacy in Public Spaces: What Expectations of Privacy Do We Have in Social Media Intelligence?


Paper by Edwards, Lilian and Urquhart, Lachlan: “In this paper we give a basic introduction to the transition in contemporary surveillance from top down traditional police surveillance to profiling and “pre-crime” methods. We then review in more detail the rise of open source (OSINT) and social media (SOCMINT) intelligence and its use by law enforcement and security authorities. Following this we consider what if any privacy protection is currently given in UK law to SOCMINT. Given the largely negative response to the above question, we analyse what reasonable expectations of privacy there may be for users of public social media, with reference to existing case law on art 8 of the ECHR. Two factors are in particular argued to be supportive of a reasonable expectation of privacy in open public social media communications: first, the failure of many social network users to perceive the environment where they communicate as “public”; and secondly, the impact of search engines (and other automated analytics) on traditional conceptions of structured dossiers as most problematic for state surveillance. Lastly, we conclude that existing law does not provide adequate protection foropen SOCMINT and that this will be increasingly significant as more and more personal data is disclosed and collected in public without well-defined expectations of privacy….(More)”

To reduce economic inequality, do we need better democracy?


Matt Leighninger at Public Agenda: “When people have a say in the decisions that affect their lives, they will be better off economically as well as politically.

This idea has intrigued community development experts, foundation executives, public officials and academic researchers for many years. It has also animated some of the work people and governments are undertaking to address inequality, both in the United States and (especially) in the Global South.

But can a participatory democracy lead to greater economic opportunity? We are just beginning to amass evidence that this idea is true, understand how and why it works, and figure out how to make it happen better and faster.

Over the last two decades we have witnessed a quiet revolution in how governments and other institutions engage the public. Public officials, technologists, engagement practitioners, community organizers and other leaders have developed hundreds of projects, processes, tools and apps that boost engagement.

While they differ in many ways, these strategies and resources have one common thread: they treat citizens like adults rather than the clients (or children) of the state. They give people chances to connect, learn, deliberate, make recommendations, vote on budget or policy decisions, take action to solve public problems or all of the above. The principles behind these practices embody and enable greater political equality.

This wave of experimentation has produced inspiring outcomes in cities all over the world, but it has been particularly productive in Brazil and other parts of the Global South, where engagement has been built into the way that many cities operate. In these places, it is increasingly clear that when people have a legitimate voice in the institutions that govern their communities, and when they have support through various kinds of social and political networks, their economic fortunes improve.

The best-documented cases come from cities in Brazil, where Participatory Budgeting and other forms of engagement have been built into a much more robust “civic infrastructure” than we have in most American cities. In other words, people in these places have a wider variety of ways to participate on a broader range of issues and decisions. Their chances for engagement include online opportunities as well as face-to-face meetings. Many are social events as much as political ones: people participate because they get to see their neighbors and feel like they are part of a community, in addition to being able to weigh in on a public decision.

In these cities, the gap between rich and poor has narrowed, much more so than in similar cities without vibrant local democracies. In addition, governments are more likely to complete planned projects; public finances are better managed and less prone to corruption; people exhibit increased trust in public institutions and are more likely to pay their taxes; public expenditures are more likely to benefit low-income people; public health outcomes, such as the rate of infant mortality, have improved; and poverty has been reduced.

The connection between democratic innovation and greater economic equity raises many questions ripe for research:….(More)”

Danish city uses sensor system to understand Christmas shoppers


Springwise: “The success of a Christmas market or winterfete doesn’t always translate to money spent, it may simply increase foot traffic or visitor dwell time. Now, the Danish city of Aalborg is measuring exactly those quantities during its busy Christmas shopping period, using Bliptrack, the sensor system that detects devices that are using wifi.

aalborg-1-bliptrack-wifi-retail-smartcities

We have already seen Bliptrack used in JFK airport to let passengers know their wait times. Now, Aalborg City Business Association has installed the system in the city centre to track visitor behavior.

The system consists of a number of sensors placed around the city, which detect nearby wifi devices such as smartphones and tablets. As a pedestrian or car moves around from point to point, they are detected by each sensor. Each device has a unique MAC address, meaning the system is able to track the user’s journey and how long they took to get from one sensor to the next. Aalborg can then use the data collected to understand the impact of events, as well as visitors’ shopping activities. The insights can help them improve business operations such as opening at optimum hours and providing the right amount of staff….(More)”