The Power of Heuristics


ideas42: “People are presented with many choices throughout their day, from what to have for lunch to where to go on vacation to how much money to save for emergencies. In many situations, this ability to choose enhances our lives. However, having too many choices can sometimes feel like a burden, especially if the choices are complex or the decisions we’re making are important. In these instances, we often make poor decisions, or sometimes even fail to choose at all. This can create real problems, for example when people fail to save enough for retirement or don’t make the right choices when it comes to staying healthy.
So why is it that so much effort has been spent trying to improve decision-making by giving people even more information about the choices available – often complicating the choice even further?
In a new paper by ideas42, ideas42 co-founder Antoinette Schoar of MIT’s Sloan School of Management, and ideas42’s Saugato Datta argue that this approach of providing more information to help individuals make better decisions is flawed, “since it does not take into account the psychological or behavioral barriers that prevent people from making better decisions.” The solution, they propose, is using effective rules of thumb, or ‘heuristics’, to “enable people to make ‘reasonably good’ decisions without needing to understand all the complex nuances of the situation.” The paper explores the effectiveness of heuristics as a tool to simplify information during decision-making and help people follow through on their intentions. The authors offer powerful examples of effective heuristics-based methods in three domains: financial education, agriculture, and medicine….(More)”

Netpolitik: What the Emergence of Networks Means for Diplomacy and Statecraft


Charlie Firestone and Leshuo Dong at the Aspen Journal of Ideas: “…The network is emerging as a dominant form of organization for our age of complexity. This is supported by technological and economic trends. Furthermore, enemies are networks, players are networks, even governments are becoming networks. It makes sense to understand network principles and apply them for use in the world of diplomacy. Accordingly, governments, organizations and individuals should heed these recommendations:

  • Understand and apply two-way communications and network principles to all forms of diplomacy with the aim of earning the sympathy, empathy and where applicable, the loyalty of future generations. This is a mindset shift for governments, diplomats and citizens around the world.
  • This means engaging the world’s populations to communicate with each other. That will entail physical connections to the global common medium, an ability to have what you send be received by others in the form you send it, end to end, and literacy in the communications methods of the day. The world’s population should have a meaningful right to connect.
  • Of course, if there is to be a global communications network, it needs to be safe, so governments remain in the role of protector of the environment needed for users to trust in their networks. States have a role to protect against cyberwar, cybercrimes, and loss of a person’s identity, i.e., security and privacy online. But these protections cannot be a screen for illegitimate governmental controls over or unwarranted surveillance of its citizens. Nor can governments be expected to shoulder that burden alone. Everyone will need to practice a basic level of Net hygiene and literacy as an element of their digital citizenship.

As networks proliferate, principles of netpolitik will emerge. Governments, businesses, non-governmental organizations, and every citizen would be well advised to be thinking in these terms in the years ahead….(More).”

Reclaiming Accountability: Transparency, Executive Power, and the U.S. Constitution


New book by Heidi Kitrosser: “Americans tend to believe in government that is transparent and accountable. Those who govern us work for us, and therefore they must also answer to us. But how do we reconcile calls for greater accountability with the competing need for secrecy, especially in matters of national security? Those two imperatives are usually taken to be antithetical, but Heidi Kitrosser argues convincingly that this is not the case—and that our concern ought to lie not with secrecy, but with the sort of unchecked secrecy that can result from “presidentialism,” or constitutional arguments for broad executive control of information.
In Reclaiming Accountability, Kitrosser traces presidentialism from its start as part of a decades-old legal movement through its appearance during the Bush and Obama administrations, demonstrating its effects on secrecy throughout. Taking readers through the key presidentialist arguments—including “supremacy” and “unitary executive theory”—she explains how these arguments misread the Constitution in a way that is profoundly at odds with democratic principles. Kitrosser’s own reading offers a powerful corrective, showing how the Constitution provides myriad tools, including the power of Congress and the courts to enforce checks on presidential power, through which we could reclaim government accountability….(More)”

Open data could turn Europe’s digital desert into a digital rainforest


Joanna Roberts interviews Dirk Helbing, Professor of Computational Social Science at ETH Zurich at Horizon: “…If we want to be competitive, Europe needs to find its own way. How can we differentiate ourselves and make things better? I believe Europe should not engage in the locked data strategy that we see in all these huge IT giants. Instead, Europe should engage in open data, open innovation, and value-sensitive design, particularly approaches that support informational self-determination. So everyone can use this data, generate new kinds of data, and build applications on top. This is going to create ever more possibilities for everyone else, so in a sense that will turn a digital desert into a digital rainforest full of opportunities for everyone, with a rich information ecosystem.’…
The Internet of Things is the next big emerging information communication technology. It’s based on sensors. In smartphones there are about 15 sensors; for light, for noise, for location, for all sorts of things. You could also buy additional external sensors for humidity, for chemical substances and almost anything that comes to your mind. So basically this allows us to measure the environment and all the features of our physical, biological, economic, social and technological environment.
‘Imagine if there was one company in the world controlling all the sensors and collecting all the information. I think that might potentially be a dystopian surveillance nightmare, because you couldn’t take a single step or speak a single word without it being recorded. Therefore, if we want the Internet of Things to be consistent with a stable democracy then I believe we need to run it as a citizen web, which means to create and manage the planetary nervous system together. The citizens themselves would buy the sensors and activate them or not, would decide themselves what sensor data they would share with whom and for what purpose, so informational self-determination would be at the heart, and everyone would be in control of their own data.’….
A lot of exciting things will become possible. We would have a real-time picture of the world and we could use this data to be more aware of what the implications of our decisions and actions are. We could avoid mistakes and discover opportunities we would otherwise have missed. We will also be able to measure what’s going on in our society and economy and why. In this way, we will eventually identify the hidden forces that determine the success or failure of a company, of our economy or even our society….(More)”

Action-Packed Signs Could Mean Fewer Pedestrian Accidents


Marielle Mondon at Next City: “Action-packed road signs could mean less unfortunate action for pedestrians. More than a year after New York and San Francisco implemented Vision Zero campaigns to increase pedestrian safety, new research shows that warning signs depicting greater movement — think running stick figures, not walking ones — cause fewer pedestrian accidents.
“A sign that evokes more perceived movement increases the observer’s perception of risk, which in turn brings about earlier attention and earlier stopping,” said Ryan Elder, co-author of the new Journal of Consumer Research report. “If you want to grab attention, you need signs that are more dynamic.”

The real U.S. pedestrian sign on the left represents what almost seems to be a casual stroll, while the example on the far right amps up the speed of the walkers.

The study argues that drivers react faster to signs showing greater movement because the threat of a last-minute accident seems more real — and often, a quicker reaction, even by a few seconds, can make a major difference….
Another important point in a world where pedestrians can play games with walk signals: Elder’s suggestions seem more noteworthy than whimsical — and not necessarily a contribution to urban cutesification that annoys some city-dwellers….(More)”

Why Information Grows: The Evolution of Order, from Atoms to Economies


Forthcoming book: “In Why Information Grows, rising star César Hidalgo offers a radical interpretation of global economicsWhile economists often turn to measures like GDP or per-capita income, César Hidalgo turns to information theory to explain the success or failure of a country’s economic performance. Through a radical rethinking of what the economy is, Hidalgo shows that natural constraints in our ability to accumulate knowledge, knowhow and information explain the evolution of social and economic complexity. This is a rare tour de force, linking economics, sociology, physics, biology and information theory, to explain the evolution of social and economic systems as a consequence of the physical embodiment of information in a world where knowledge is quite literally power.
César Hidalgo leads the Macro Connections group at the MIT Media Lab. A trained statistical physicist and an expert on Networks and Complex Systems, he also has extensive experience in the field of economic development and has pioneered research on how big data impacts economic decision-making….(More)”

The crowd-sourcing web project bringing amateur and professional archaeologists together


Sarah Jackson at Culture 24: “With only limited funds and time, professional archaeologists consistently struggle to protect and interpret the UK’s vast array of archaeological finds and resources. Yet there are huge pools of amateur groups and volunteers who are not only passionate but also skilled and knowledgeable about archaeology in the UK.
Now a new web platform called MicroPasts has been produced in a collaboration between University College London (UCL) and the British Museum to connect institutions and volunteers so that they can create, fund and work on archaeological projects together.
Work by UCL postdoctoral researchers Chiara Bonacchi and Adi Keinan-Schoonbaert and British Museum post doc researcher Jennifer Wexler established much of the ground work including the design, implementation and the public engagement aspects of the of the new site.
According to one of the project leaders, Professor Andrew Bevan at UCL, MicroPasts emerged from a desire to harness the expertise (and manpower) of volunteers and to “pull together crowd-sourcing and crowd-funding in a way that hadn’t been tried before”.
Although there are many crowd-sourcing portals online, they are either specific to one project (DigVentures, for example, which conducted the world’s first crowd-funded dig in 2012) or can be used to create almost anything you can imagine (such as Kickstarter).
MicroPasts was also inspired by Crowdcrafting, which encourages citizen science projects and, like MicroPasts, offers a platform for volunteers and researchers with an interest in a particular subject to come together to create and contribute to projects….(More)”

The Ubiquitous Internet: User and Industry Perspectives


New book edited by Anja Bechmann, and Stine Lomborg: “This book presents state of the art theoretical and empirical research on the ubiquitous internet: its everyday users and its economic stakeholders. The book offers a 360-degree media analysis of the contemporary terrain of the internet by examining both user and industry perspectives and their relation to one another. Contributors consider user practices in terms of internet at your fingertips—the abundance, free flow, and interconnectivity of data. They then consider industry’s use of user data and standards in commodification and value-creation…. Introduction Part I: Users and Usage Patterns 1. Next Generation Users: Changing Access to the Internet Grant Blank and William H. Dutton 2. The Internet in My Pocket Stine Lomborg 3. Managing the Interoperable Self Anja Bechmann 4. The Dynamics of Real-Time Contentious Politics: How Ubiquitous Internet Shapes and Transforms Popular Protest in China Jun Liu Part II: Commercialization, Standards, and Politics 5. Histories of Ubiquitous Web Standardization Indrek Ibrus 6. Mobile Internet: The Politics of Code and Networks Lela Mosemghvdlishvili 7. Predictive Algorithms and Personalization Services on Social Network Sites: Implications for Users and Society Robert Bodle 8. The Digital Transformation of Physical Retailing: Sellers, Customers, and the Ubiquitous Internet Joseph Turow Conclusion…(More)

Mobile customer service gives city residents a voice with government


Lauren Horwitz at TechTarget: “When social scientists James Wilson and George Kelling devised their broken windows theory during the 1980s, they couldn’t have imagined smartphones as tools to keep neighborhoods safe and clean. But for the city of Philadelphia, a new online initiative known as Philly 311 turns mobile devices into frontline tools for citizens to report problems and engage with local government.
Until just a few months ago, when Philadelphia residents wanted to report a graffiti-riddled building, they would have to call the city’s customer contact center. Some residents toted around hefty physical binders to track issues. But today, they can use mobile phones to report incidents and track them online without having to make a call or stop by the contact center.
With Philly 311, which launched in December 2014, residents can take photos of wayward trash littering a street, “geolocate” the incident with a mobile phone,…
With initiatives like Philly 311, the city has experienced changes in resident interaction with government. Between 2013 and 2014, for example, mobile phone use to report incidents to the city’s contact center exploded, with communication increasing more than 300%. Walk-in communication with the contact center decreased by 9%, by contrast, and email communications by 1%. Mobile reporting of incidents can thus promote some contact center efficiencies, in which incidents are automatically reported by phone and routed to the appropriate department. Lue said that the city has made the shift to accommodate residents’ need for more effective and scalable multichannel options….(More)”

Public Participation for 21st Century Democracy


Book by Tina Nabatchi, and Matt Leighninger: “…Public Participation for 21st Century Democracy explores the theory and practice of public participation in decision-making and problem-solving. It examines how public participation developed over time to include myriad thick, thin, and conventional opportunities, occurring in both face-to-face meetings and online settings. The book explores the use of participation in various arenas, including education, health, land use, and state and federal government. It offers a practical framework for thinking about how to engage citizens effectively, and clear explanations of participation scenarios, tactics, and designs. Finally, the book provides a sensible approach for reshaping our participation infrastructure to meet the needs of public officials and citizens.
The book is filled with illustrative examples of innovative participatory activities, and numerous sources for more information. This important text puts the spotlight on the need for long-term, cross-sector, participation planning, and provides guidance for leaders, citizens, activists, and others who are determined to improve the ways that participation and democracy function. Public Participation for 21st Century Democracy:

  • Helps students and practitioners understand the history, theory, and practice  of public participation
  • Contains a wealth of case studies that explore the application of public participation in different settings
  • Covers vital issues such as education, health, land use, and state and federal government
  • Has accompanying instructor resources, such as PowerPoint slides, discussion questions, sample assignments, case studies and research from www.participedia.net, and classroom activities. …(more)”