Working paper by Molina, Ezequiel: “This article makes three contributions to the literature. First, it provides new evidence of the impact of community monitoring interventions using a unique dataset from the Citizen Visible Audit (CVA) program in Colombia. In particular, this article studies the effect of social audits on citizens’ assessment of service delivery performance. The second contribution is the introduction a theoretical framework to understand the pathway of change, the necessary building blocks that are needed for social audits to be effective. Using this framework, the third contribution of this article is answering the following questions: i) under what conditions do citizens decide to monitor government activity and ii) under what conditions do governments facilitate citizen engagement and become more accountable.”
8 ideas for the future of cities
TED: “In 2012, the TED Prize was awarded to an idea: The City2.0, a place to celebrate actions taken by citizens around the world to make their cities more livable, beautiful and sustainable. This week, The City2.0 website evolves. On the relaunched TEDCity2.org, you’ll find great talks on topics like housing, education and food, and how they relate to life in the bustling metropolis. You’ll find video explorations of 10 award-winning local projects that received funding through this TED Prize wish, and resources for those hoping to spark change in their own cities. The site will also be the home of all future TEDCity2.0 projects. In other words, it’s an online haven for everyone who wants to create the city of the future.
Below, a sampling of the great ideas you’ll find on TEDCity2.org. Enjoy, as most of these have never been seen on TED.com before….”
Behavioral Economics of Education: Progress and Possibilities
Paper by Adam M. Lavecchia, Heidi Liu, and Philip Oreopoulos:” Behavioral economics attempts to integrate insights from psychology, neuroscience, and sociology in order to better predict individual outcomes and develop more effective policy. While the field has been successfully applied to many areas, education has, so far, received less attention – a surprising oversight, given the field’s key interest in long-run decision-making and the propensity of youth to make poor long-run decisions. In this chapter, we review the emerging literature on the behavioral economics of education. We first develop a general framework for thinking about why youth and their parents might not always take full advantage of education opportunities. We then discuss how these behavioral barriers may be preventing some students from improving their long-run welfare. We evaluate the recent but rapidly growing efforts to develop policies that mitigate these barriers, many of which have been examined in experimental settings. Finally, we discuss future prospects for research in this emerging field.”
Smarter, Better, Faster: The Potential for Predictive Analytics and Rapid-Cycle Evaluation to Improve Program Development and Outcomes
Paper by Scott Cody and Andrew Asher for The Hamilton Project: “Public administrators have always been interested in identifying cost-effective strategies for managing their programs. As government agencies invest in data warehouses and business intelligence capabilities, it becomes feasible to employ analytic techniques used more-commonly in the private sector. Predictive analytics and rapid-cycle evaluation are analytical approaches that are used to do more than describe the current status of programs: in both the public and private sectors, these approaches provide decision makers with guidance on what to do next. Predictive analytics refers to a broad range of methods used to anticipate an outcome. For many types of government programs, predictive analytics can be used to anticipate how individuals will respond to interventions, including new services, targeted prompts to participants, and even automated actions by transactional systems. With information from predictive analytics, administrators can identify who is likely to benefit from an intervention and find ways to formulate better interventions. Predictive analytics can also be embedded in agency operational systems to guide real-time decision making. For instance, predictive analytics could be embedded in intake and eligibility determination systems, prompting frontline workers to review suspect client applications more-closely to determine whether income or assets may be understated or deductions underclaimed…”
The Internet of Things vision: Key Features, Applications and Open Issues
Article by Eleonora Borgia in Computer Communications: “The Internet of Things (IoT) is a new paradigm that combines aspects and technologies coming from different approaches. Ubiquitous computing, pervasive computing, Internet Protocol, sensing technologies, communication technologies, and embedded devices are merged together in order to form a system where the real and digital worlds meet and are continuously in symbiotic interaction. The smart object is the building block of the IoT vision. By putting intelligence into everyday objects, they are turned into smart objects able not only to collect information from the environment and interact/control the physical world, but also to be interconnected, to each other, through Internet to exchange data and information. The expected huge number of interconnected devices and the significant amount of available data open new opportunities to create services that will bring tangible benefits to the society, environment, economy and individual citizens. In this paper we present the key features and the driver technologies of IoT. In addition to identifying the application scenarios and the correspondent potential applications, we focus on research challenges and open issues to be faced for the IoT realization in the real world.”
On policy and delivery
Speech by Mike Bracken (gov.uk): “…most of the work the civil service does goes unseen, or at least unheralded. But whether it’s Ebola screens, student loans, renewing your car tax, or a thousand other things, that work is vital to everyone in the UK.
Often that work is harder than it needs to be.
I don’t think anyone disagrees that the civil service needs reform. It’s the nature of that reform I want to talk about today.
The Internet has changed everything. Digital is the technological enabler of this century. And, in any sector you care to name, it’s been the lifeblood of organisations that have embraced it, and a death sentence for those that haven’t. If you take away one thing today, please make it this: government is not immune to the seismic changes that digital technology has brought to bear.
The Internet is changing the organising principle of every industry it touches, mostly for the better: finance, retail, media, transport, energy. Some industries refuse to change their organising principle. The music industry was dominated by producers – the record labels – now it’s dominated by digital distribution – like Spotify and their ilk.
Others, like airlines, have rapidly changed how they work internally, and are organised radically differently in order to serve users in a digital age. British Airways used to have over 80 ticket types, with departments and hierarchies competing to attract users. Now it has a handful, and the organisation is digital first and much simpler. These changes are invisible to the majority, but that’s doesn’t make the changes any less significant.
Twenty five years into the era of digital transformation, the Internet has a 100% track record of success making industries simpler to users while forcing organisations to fundamentally change how they’re structured. These characteristics are not going away. Yet the effect on the civil service has been, until very recently, marginal.
This is because we deferred our digital development by grouping digital services into enormous, multi-year IT contracts, or what we refer to as ‘Big IT’. Or in short, we gave away our digital future to the IT crowd. While most large organisations reversed these arrangements we have only recently separated our future strategy – digital literacy and digital service provision – from the same contracts that handle commodity technology. By clinging to this model for 15 years, we have created a huge problem for everyone involved in delivery and policy.
Today I want to talk about two things.
The first is delivery, because I believe delivery to users, not policy, should be the organising principle of a reformed civil service.
And the second is skills, and why it’s time for the civil service to put digital skills at the heart of the machine….”
From Information to Smart Society
New book edited by Mola, Lapo, Pennarola, Ferdinando, and Za, Stefano: “This book presents a collection of research papers focusing on issues emerging from the interaction of information technologies and organizational systems. In particular, the individual contributions examine digital platforms and artifacts currently adopted in both the business world and society at large (people, communities, firms, governments, etc.). The topics covered include: virtual organizations, virtual communities, smart societies, smart cities, ecological sustainability, e-healthcare, e-government, and interactive policy-making (IPM)…”
Quantifying the Livable City
Brian Libby at City Lab: “By the time Constantine Kontokosta got involved with New York City’s Hudson Yards development, it was already on track to be historically big and ambitious.
Over the course of the next decade, developers from New York’s Related Companies and Canada-based Oxford Properties Group are building the largest real-estate development in United States history: a 28-acre neighborhood on Manhattan’s far West Side over a Long Island Rail Road yard, with some 17 million square feet of new commercial, residential, and retail space.
Hudson Yards is also being planned as an innovative model of efficiency. Its waste management systems, for example, will utilize a vast vacuum-tube system to collect garbage from each building into a central terminal, meaning no loud garbage trucks traversing the streets by night. Onsite power generation will prevent blackouts like those during Hurricane Sandy, and buildings will be connected through a micro-grid that allows them to share power with each other.
Yet it was Kontokosta, the deputy director of academics at New York University’s Center for Urban Science and Progress (CUSP), who conceived of Hudson Yards as what is now being called the nation’s first “quantified community.” This entails an unprecedentedly wide array of data being collected—not just on energy and water consumption, but real-time greenhouse gas emissions and airborne pollutants, measured with tools like hyper-spectral imagery.
New York has led the way in recent years with its urban data collection. In 2009, Mayor Michael Bloomberg signed Local Law 84, which requires privately owned buildings over 50,000 square feet in size to provide annual benchmark reports on their energy and water use. Unlike a LEED rating or similar, which declares a building green when it opens, the city benchmarking is a continuous assessment of its operations…”
A Guide to Making Innovation Offices Work
- Laboratory
- Facilitator
- Advisor
- Technology build-out
- Liaison
- Sponsored offices
Burstein and Black then present examples of each of these structural models.
In addition to describing models for innovation offices, the authors identify issues that government leaders should consider in their decision to create a new innovation office, along with critical success factors for building and sustaining effective innovation offices. The authors emphasize that government leaders should not make the decision to set up an innovation office lightly, and should not create an innovation office for symbolic reasons. Rather, moving forward with setting up a center of gravity for innovation should follow a careful assessment of the mission of the new office, financial resources available, and support from key partners.
This report continues the IBM Center’s long interest in the subject of innovation. The creation of dedicated offices adds a new tool to government in stimulating innovation. Previous IBM Center reports have examined other tools in government’s innovation portfolio, for example:
- Gwanhoo Lee examined federal ideation programs now in place throughout government in which ideas from government employees are sought and processed (Federal Ideation Programs: Challenges and Best Practices).
- Kevin Desouza examined the use of the Challenge.gov platform in which federal government agencies sponsor challenges with financial rewards to find innovative solutions to government problems (Challenge.gov: Using Competitions and Awards to Spur Innovation).
- Sandford Borins examined the use of awards to stimulate innovation in government (The Persistence of Innovation in Government: A Guide for Public Servants).
We hope that government leaders interested in innovation at the federal, state, and local levels will find the models and success factors described in this report helpful as they consider future innovation initiatives or expand upon current innovation activities.”
Open Access Button
About the Open Access Button: “The key functions of the Open Access Button are finding free research, making more research available and also advocacy. Here’s how each works.
Finding free papers
Research published in journals that require you to pay to read can sometimes be accessed free in other places. These other copies are often very similar to the published version, but may lack nice formatting or be a version prior to peer review. These copies can be found in research repositories, on authors websites and many other places because they’re archived. To find these versions we identify the paper a user needs and effectively search on Google Scholar and CORE to find these copies and link them to the users.
Making more research, or information about papers available
If a free copy isn’t available we aim to make one. This is not a simple task and so we have to use a few different innovative strategies. First, we email the author of the research and ask them to make a copy of the research available – once they do this we’ll send it to everyone who needs it. Second, we create pages for each paper needed which, if shared, viewed, and linked to an author could see and provide their paper on. Third, we’re building ways to find associated information about a paper such as the facts contained, comments from people who’ve read it, related information and lay summaries.
Advocacy
Unfortunately the Open Access Button can only do so much, and isn’t a perfect or long term solution to this problem. The data and stories collected by the Button are used to help make the changes required to really solve this issue. We also support campaigns and grassroots advocates with this at openaccessbutton.org/action..”