New book edited by Martin Lodge and Kai Wegrich: “The early 21st century has presented considerable challenges to the problem-solving capacity of the contemporary state in the industrialised world. Among the many uncertainties, anxieties and tensions, it is, however, the cumulative challenge of fiscal austerity, demographic developments, and climate change that presents the key test for contemporary states. Debates abound regarding the state’s ability to address these and other problems given increasingly dispersed forms of governing and institutional vulnerabilities created by politico-administrative and economic decision-making structures. This volume advances these debates, first, by moving towards a cross-sectoral perspective that takes into account the cumulative nature of the contemporary challenge to governance focusing on the key governance areas of infrastructure, sustainability, social welfare, and social integration; second, by considering innovations that have sought to add problem-solving capacity; and third, by exploring the kind of administrative capacities (delivery, regulatory, coordination, and analytical) required to encourage and sustain innovative problem-solving. This edition introduces a framework for understanding the four administrative capacities that are central to any attempt at problem-solving and how they enable the policy instruments of the state to have their intended effect. It also features chapters that focus on the way in which these capacities have become stretched and how they have been adjusted, given the changing conditions; the way in which different states have addressed particular governance challenges, with particular attention paid to innovation at the level of policy instrument and the required administrative capacities; and, finally, types of governance capacities that lie outside the boundaries of the state.”
Innovation in Philanthropy is not a Hack-a-thon
Sam McAfee in Medium: “…Antiquated funding models and lack of a rapid data-driven evaluation process aren’t the only issues though. Most of the big ideas in the technology-for-social-impact space are focused either on incremental improvements to existing service models, maybe leveraging online services or mobile applications to improve cost-efficiency marginally. Or they solve only a very narrow niche problem for a small audience, often applying a technology that was already in development, and just happened to find a solution in the field.
Innovation Requires Disruption
When you look at innovation in the commercial world, like the Ubers and AirBnBs of the world, what you see is a clear and substantive break from previous modes of thinking about transportation and accommodation. And it’s not the technology itself that is all that impressive. There is nothing ground-breaking technically under the hood of either of those products that wasn’t already lying around for a decade. What makes them different is that they created business models that stepped completely out of the existing taxi and hotel verticals, and simply used technology to leverage existing frustrations with those antiquated models and harness latent demands, to produce a new, vibrant commercial ecosystem.
Now, let’s imagine the same framework in the social sector, where there are equivalent long-standing traditional modes of providing resources. To find new ways of meeting human needs that disrupt those models requires both safe-to-fail experimentation and rapid feedback and iteration in the field, with clear success criteria. Such rapid development can only be accomplished by a sharp, nimble and multifaceted team of thinkers and doers who are passionate about the problem, yes, but also empowered and enabled to break a few institutional eggs on the way to the creative omelet.
Agile and Lean are Proven Methods
It turns out that there are proven working models for cultivating and fostering this kind of innovative thinking and experimentation. As I mentioned above, agile and lean are probably the single greatest contribution to the world by the tech sector, far more impactful than any particular technology produced by it. Small, cross-functional teams working on tight, iterative timeframes, using an iterative data-informed methodology, can create new and disruptive solutions to big, difficult problems. They are able to do this precisely because they are unhindered by the hulking bureaucratic structures of the old guard. This is precisely why so many Fortune 500 companies are experimenting with innovation and R&D laboratories. Because they know their existing staff, structures, and processes cannot produce innovation within those constraints. Only the small, nimble teams can do it, and they can only do it if they are kept separate from, protected from even, the traditional production systems of the previous product cycle.
Yet big philanthropy still have barely experimented with this model, only trying it in a few isolated instances. Here at Neo, for example, we are working on a project for teachers funded by a forward-thinking foundation. What our client is trying to disrupt is no less than the entire US education system, and with goals and measurements developed by teachers for teachers, not by Silicon Valley hotshots who have no clue how to fix education.
Small, cross-functional teams working on tight, iterative timeframes, using an iterative data-informed methodology, can create new and disruptive solutions to big, difficult problems.
To start with, the project was funded in iterations of six-weeks at a time, each with a distinct and measurable goal. We built a small cross-functional team to tackle some of the tougher issues faced by teachers trying to raise the level of excellence in their classrooms. The team was empowered to talk directly to teachers, and incorporate their feedback into new versions of the project, released on almost a daily basis. We have iterated the design more than sixteen times in less then four months, and it’s starting to really take shape.
We have no idea whether this particular project will be successful in the long run. But what we do know is that the client and their funder have had the courage to step out of the traditional project funding models and apply agile and lean thinking to a very tough problem. And we’re proud to be invited along for the ride.
The vast majority of the social sector is still trying to tackle social problems with program and funding models that were pioneered early in the last century. Agile and lean methods hold the key to finally breaking the mold of the old, traditional model of resourcing social change initiatives. The philanthropic community should be interested in the agile and lean methods produced by the technology sector, not the money produced by it, and start reorganizing project teams and resource allocation strategies and timelines in line this proven innovation model.
Only then we will be in a position to really innovate for social change.”
Canada's Action Plan on Open Government 2014-2016
Draft action plan: “Canada’s second Action Plan on Open Government consists of twelve commitments that will advance open government principles in Canada over the next two years and beyond. The Directive on Open Government, new policy direction to federal departments and agencies on open government, will provide foundational support for each of the additional commitments which fall under three streams: Open Data, Open Information, and Open Dialogue.
Figure 1: Our Commitments
Table of Contents
- Introduction
- Achievements to Date
- Developing Canada’s Action Plan 2.0
- Canada’s Action Plan 2.0 Commitments
- Conclusion“
Google trial lets you chat with doctors when you search for symptoms
at Engadget: “Searching the web for symptoms of illness can be dangerous — you could identify a real condition, but you also risk scaring yourself for no reason through a misdiagnosis. Google might have a solution that puts your mind at ease, though. The company has confirmed to Engadget that it’s testing a Helpouts-style feature which offers video chats with doctors when you search for symptoms. While there aren’t many details of how this works in practice, the search card mentions that Google is covering the costs of any chats during the trial phase. You’ll likely have to pay for virtual appointments if and when the service is ever ready for prime time, then. That’s not ideal, but it could be much cheaper than seeing a physician in person….”
VouliWatch – Empowering Democracy in Greece
Proposal at IndieGogo: “In the wake of the economic crisis and in a country where politics has all too often been beset by scandals and corruption, Vouliwatch aims to help develop an open and accountable political system that uses new digital technology to promote citizen participation in the political process and to rebuild trust in parliamentary democracy. In the heyday of Ancient Greek democracy, citizens actively participated in political dialogue, and Vouliwatch aims to revive this essential aspect of a democratic society through the use of digital technology.
How it actually works!
Vouliwatch is a digital platform that offers Greek citizens the opportunity to publicly question MPs and MEPs on the topic of their choice, and to hold their elected representatives accountable for their parliamentary activity. It is loosely modelled on similar initiatives that are already running successfully in other countries (Ireland, Luxemburg, Tunisia, Germany, France and Austria)….
Crowdsourcing/bottom up approach
The platform also gives users the chance to influence political debate and to focus the attention of both the media and the politicians on issues that citizens believe are important and are not being discussed widely.Vouliwatch offers citizens the chance to share their ideas and experiences and to make proposals to parliament for political action. The community of users can then comment on and rate them. A Google map application depicts all submitted data with the option of filtering based on different criteria (location; subject categories such as e.g. education, tourism, etc.). Every 2 months all submitted data is summarized in a report and sent to all MPs by our team, as food for thought and action. Vouliwatch will then publish and promote any resulting parliamentary reaction….”
Tracking India’s Bureaucrats Becomes a Digital Dashboard Venture
in The New York Times: “Beware, o lollygagging Indian bureaucrats. If it was not already apparent that Prime Minister Narendra Modi would display a schoolmaster’s intolerance for laxity, the recent introduction of an electronic monitoring system — capable of registering the daily entry and exit times of 100,000 government officials — has made the situation abundantly clear.
The system, accessible to the public on the website attendance.gov.in, began working in early October, providing a digital dashboard that so far displays the comings and goings of more than 50,600 employees spread across 150 departments.
The rollout of the Biometric Attendance System coincided with an article in The Times of India that said that the Bharatiya Janata Party’s president had fitted the vehicles of party members campaigning for state legislative elections with GPS units, gathering real-time evidence that they are, in fact, on the trail and not lingering in hotel lounges. Party officials would not confirm the report.
Many ordinary Indians have little love for bureaucrats, who are widely viewed as corrupt, indolent and obfuscating, and Mr. Modi’s pledge of toughness was a central message of his campaign. The arrival of the new government was accompanied by rumors — widely circulated but never confirmed — that his office maintained a list of officials with regular tee-times at exclusive golf courses and kept tabs on who was meeting whom in hotel clubs.
Voters approached last week expressed full-throated approval of the planned surveillance….”
Data revolution: How the UN is visualizing the future
Kate Krukiel at Microsoft Government: “…world leaders met in New York for the 69th session of the United Nations (UN) General Assembly. Progress toward achieving the eight Millennium Development Goals (MDGs) by the December 2015 target date—just 454 days away—was top of mind. So was the post-2015 agenda, which will pick up where the MDGs leave off. Ahead of the meetings, the UN Millennium Campaign asked Microsoft to build real-time visualizations of the progress on each goal—based on data spanning 21 targets, 60 indicators, and about 190 member countries. With the data visualizations we created (see them at http://www.mdgleaders.org/), UN and global leaders can decide where to focus in the next 15 months and, more importantly, where change needs to happen post-2015. Their experience offers three lessons for governments:
1. Data has a shelf life.
Since the MDGs were launched in 2000, the UN has relied on annual reports to assess its progress. But in August, UN Secretary-General Ban Ki-moon called for a “data revolution for sustainable development”, which in effect makes real-time data visualization a requirement, not just for tracking the MDGs, but for everything from Ebola to climate change….
2.Governments need visualization tools.
Just as the UN is using data visualization to track its progress and plan for the future, you can use the technology to better understand the massive amounts of data you collect—on everything from water supply and food prices to child mortality and traffic jams. Data visualization technology makes it possible to pull insights from historical data, develop forecasts, and spot gaps in your data far easier than you can with raw data. As they say, a picture is worth a thousand words. To get a better idea of what’s possible, check out the MDG visualizations Microsoft created for the UN using our Power BI tool.
3.The private sector can help.
The UN called on the private sector to assist in determining the exact MDG progress and inspire ongoing global efforts. …
Follow the UN’s lead and join the #datarevolution now, if you haven’t already. It’s an opportunity to work across silos and political boundaries to address the world’s most pressing problems. It takes citizens’ points of view into account through What People Want. And it extends to the private sector, where expertise in using technology to create a sustainable future already exists. I encourage all government leaders to engage. To follow where the UN takes its revolution, watch for updates on the Data Revolution Group website or follow them on Twitter @data_rev….”
Organizing For Outcomes
Code for America Summit YouTube: “Michael Flowers, former Chief Analytics Officer for New York City, explores the organizational opportunities and challenges of supporting an outcomes-driven approach to service delivery and problem-solving in government and what he’s learned from doing this in the NYC Mayor’s Office of Data Analytics…”
Brazilian Government Develops Toolkit to Guide Institutions in both Planning and Carrying Out Open Data Initatives
Nitai Silva at the Open Knowledge Blog: “Recently Brazilian government released the Kit de Dados Abertos (open data toolkit). The toolkit is made up of documents describing the process, methods and techniques for implementing an open data policy within an institution. Its goal is to both demystify the logic of opening up data and to share with public employees observed best practices that have emerged from a number of Brazilian government initiatives.
The toolkit focuses on the Plano de Dados Abertos – PDA (Open Data Plan) as the guiding instrument where commitments, agenda and policy implementation cycles in the institution are registered. We believe that making each public agency build it’s own PDA is a way to perpetuate the open data policy, making it a state policy and not just a transitory governmental action.
It is organized to facilitate the implementation of the main activities cycles that must be observed in an institution and provides links and manuals to assist in these activities. Emphasis is given to the actors/roles involved in each step and their responsibilities. It also helps to define a central person to monitor and maintain the PDA. The following diagram summarizes the macro steps of implementing an open data policy in an institution:
How to upgrade democracy for the Internet era
Ted Talk: “Pia Mancini and her colleagues want to upgrade democracy in Argentina and beyond. Through their open-source mobile platform they want to bring citizens inside the legislative process, and run candidates who will listen to what they say.”