Counting down to ‘Evaluating Digital Citizen Engagement: A practical guide’

Matt Haikin at Aptiva: “Last year, Aptivate led a consortium of researchers and practitioners to explore the role of technology in citizen-engagement and participation in the development sector, and how to evaluate the success of such activities…

The guide was researched, developed and written by the multidisciplinary team of Matt Haikin (Aptivate), Savita Bailur (now at Caribou Digital), Evangelia Berdou (IDS), Claudia Lopes (now at Africa’s Voices), Jonathan Dudding (ICA:UK) and Martin Belcher (now at Palladium Group).

The result – ‘Evaluating Digital Citizen Engagement: A practical guide’ will be published in electronic form on the World Bank’s Open Knowledge Repository any day now.

The Guide forms part of the recommended reading for the World Bank’s high profile Coursera course Citizen Engagement : A game changer for development? …So what can you expect to find in the Guide…

  • Practical tools and guidelines for use in evaluating or designing activities in the expanding field of digital citizen engagement
  • Resources for anyone seeking to better understand the role of digital technology in citizen engagement.
  • Five ‘lenses’ you can use to explore different perspectives through which digital citizen engagement might be viewed (Objective, Control, Participation, Technology, Effects)Detailed advice and tips specific to technology and citizen engagement through every stage of a typical evaluation lifecycle (Scoping, Designing, Planning & Implementing, Analysing, Sharing, Reflecting & Learning)
  • Toolkits to help you design your own research questions and evaluation designs …(More)”