Harnessing the Crowd to Solve Healthcare


PSFK Labs: “While being sick is never a good situation to be in, the majority of people can still take solace in the fact that modern medicine will be able to diagnose their problem and get them on the path to a quick recovery. For a small percentage of patients, however, simply finding out what ails them can be a challenge. Despite countless visits to specialists and mounting costs, these individuals can struggle for years to find out any reliable information about their illness.

This is only exacerbated by the fact that in a heavily regulated industry like healthcare, words like “personalization,” “transparency” and “collaboration” are near impossibilities, leaving these patients locked into a system that can’t care for them. Enter CrowdMed, an online platform that uses the combined knowledge of its community to overcome these obstacles, getting people the answers and treatment they need.

…we spoke with Jared Heyman, the company’s founder, to understand how the crowd can deliver unprecedented efficiencies to a system sorely in need of them…. “CrowdMed harnesses the wisdom of crowds to solve the world’s most difficult medical cases online. Let’s say that you’ve been bouncing doctor to doctor, but don’t yet have a definitive diagnosis or treatment plan. You can submit your case on our site by answering an in‑depth patient questionnaire, uploading relevant medical records, diagnostic test results or even medical images. We expose your case to our community of currently over 15,000 medical detectives. These are people mostly with medical backgrounds who enjoy solving these challenges.

We have about a 70 percent success rate, bringing patients closer to a direct diagnosis or cure and we do so in a very small fraction of the time and cost of what it would take through the traditional medical system….

Every entrepreneur builds upon the tools and technologies that preceded them. I think that CrowdMed needed the Internet. It needed Facebook. It needed Wikipedia. It needed Quora, and other companies or products that have proven that you can trust in the wisdom of the crowd. I think we’re built upon the shoulders of these other companies.

We looked at all these other companies that have proven the value of social networks through crowdsourcing, and that’s inspired us to do what we do. It’s been instructive for us in the best way to do it, and it’s also prepared society, psychologically and culturally, for what we’re doing. All these things were important….(More)”

One Reply to “Harnessing the Crowd to Solve Healthcare”

  1. Twenty years ago we knew of Pre-Exposure Prophylaxis (PrEP)and Post-Exposure Prophylaxis (PEP) for HIV – a few pills before an exposure, or after, would kill the HIV virus and keep you safe. Not long after RomneyCare in Massachusetts presaged ObamaCare in the US, and offered easy access to both. As a result the rate of infections has dropped sharply, to among the lowest in the nation. At $400,000 per case, from diagnosis to death, this represents a cumulative saving well above the costs of universal health care in Massachusetts. Were we to track other easily transmitted, and easily stopped, infections, we would discover – even more than CrowdMed – the financial as well as health benefits of knowing more than the next guy.

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